2. Active On Social Media
• Consult on Social Media
• Active on multiple channels and communities
• Regularly attend weekly tweet-chats via Twitter
• Successfully utilized Social Media for customer service, marketing, and SEO
• I utilize social media to stay current with technology, uncover trends, and interact with
industry thought leaders
@Toby_Metcalf – Google+ - LinkedIn – about.me – Pinterest - Flipboard
3. Experienced Community Manger
• Since 2008, I managed a 12 thousand member community
• I listened to the needs of my community, educated them on the power of
social media, and helped them utilize it to promote their businesses
• I created the KIPs to measure and confirm the health of my community
• Outside of the office, I manage 3 personal communities
4. Blogs, Interviews, & Presentations
• Twitter My Way
• Houston, we have a #Custserv problem
• Customer Service – Shawshank Style
• oneQube Interview
• Building an Online Community
• Social Media Strategy
5. Thank You!
I can grow your brand, build you a
community, and cook the best meal
you have ever tasted.
Let’s connect!
508-944-6325
tmetcalf44@gmail.com
