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Presented By:
February 26, 2015
1
Partner Firm:
Silanis Technology
Andrea Masterton
Director of Marketing
Speaker Firm and Organization:
February 26, 2015
2
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Partner Firm:
February 26, 2015
6
e-SignLive™ by Silanis is the world’s leading electronic signature provider.
Since 1992, our software has automated business transactions that require
secure, compliant and enforceable e-signatures. We are responsible for
processing over 600 million documents annually for thousands of customers
in banking, insurance, government and more. Our on-premises and cloud
solutions make e-signatures accessible to organizations of all sizes,
regardless of budget or IT resources. www.silanis.com
The modern HR department is going digital. Mired in paperwork and administrative responsibilities, HR managers are
turning to electronic signatures in order to improve recruitment competitiveness, onboard new hires faster, and provide
greater convenience to employees.
When automating HR processes, questions naturally arise related to security and legal risk. The good news is, with a few
simple best practices, electronic processes can in fact be less risky than their paper counterparts.
Best suited for HR professionals, legal counsel & IT specialists in any industry, this 60-minute webinar presented by industry
pioneers e-SignLive™ will show how to automate new hire paperwork, government forms, employee benefits, payroll
processing, employee reviews and more with e-signatures.
Key Topics include:
• Why e-signatures are more secure than paper
• Legal requirements & security best practices
• E-Signature case law and lessons learned
• How to set up, send and track documents for e-signature
• Successful electronic HR deployments of government and companies of all sizes
• How to get started quickly and easily with no IT effort
February 26, 2015
7
Featured Speaker:
February 26, 2015
8
Andrea Masterton
Director of Marketing
Silanis Technology
Introduction
Andrea has been with e-SignLive™ by Silanis since 1999 and holds the position of Corporate Marketing Director. In this
role, she oversees industry marketing strategy, market awareness and demand generation within key industry segments,
specifically insurance, banking and financial services. Andrea’s 15+ year experience in the electronic signature market
includes producing hundreds of educational webcasts and seminars, authoring dozens of white papers, and active
articipation in industry electronic signature and process improvement workgroups.
February 26, 2015
9
Andrea Masterton
Director of Marketing
Silanis Technology
Paperless HR Processes with E-Signatures
February 26, 2015
10
Andrea Masterton
Director of Marketing
Silanis Technology
E-Signature Adoption Trends and Drivers
February 26, 2015
11
Andrea Masterton
Director of Marketing
Silanis Technology
Global E-Signature Adoption
February 26, 2015
12
Andrea Masterton
Director of Marketing
Silanis Technology
Top E-Signature Use Cases
February 26, 2015
13
• New business
processing
• ePolicy delivery
• eDisclosure delivery
• Online memberships
• Claims and appraisals
• Account maintenance
(e.g. beneficiary
change)
© Silanis Technology 2014
• Mortgage
• Disclosures
• Lending
• Credit card
applications
• Account openings
• Deposits and
payments
• Treasury management
• Wealth management
Banking,
Credit Unions, etc.
Other
Financial Services
• 401Ks, RRSP
• GICs
• Mutual Funds
• Annuities
• Financing and
retail installment
contracts
• Payment processing
& merchant
contracts
• Procurement
• Inspections
• Licensing
• Field force enablement
• Supply chain
management
• Operations
• Accounting
• Audits
Government eContracting
• Vendor contracts
• Contract approval
process
• Contract award
notices
• Contract modifications
• NDAs
• Service agreements
• Delivery order
requests
Healthcare/Pharma
• Purchase orders for
narcotics and other
controlled substances
• HIPAA consent forms
• Procurement & sourcing
• Contracts w/ consultants
• Lab reports
Human ResourcesInsurance Carriers Insurance Agents
• Recruiting
• Onboarding
• Management
• Annual reviews and
policies
• Termination
• New business
• Renewals
• Endorsements
• Account openings and
maintenance
• Internal (accounting,
HR)
E-Signatures – A Few Simple Best Practices Drive Adoption
Craig Le Clair, Principal Analyst
December 2014
Andrea Masterton
Director of Marketing
Silanis Technology
Top HR Use Cases for E-Signature
February 26, 2015
14
Andrea Masterton
Director of Marketing
Silanis Technology
Why E-Signatures?
February 26, 2015
15
Andrea Masterton
Director of Marketing
Silanis Technology
Why E-Signatures?
February 26, 2015
16
On average 2 hours
spent preparing new
hire paperwork
Average cost of an employee
lawsuit is $70,267
over 50% of a human resources
department’s time is spent processing
employee information and answering
questions.
the average small business owner
spends up to 45% of the time on
recruitment, hiring, and training of new
employees.
$13M in I9 penalties & 300% increase in ICE audits
Andrea Masterton
Director of Marketing
Silanis Technology
Why E-Signatures?
February 26, 2015
17
• In the U.S. 30 billion paper documents are copied or
printed every year
• 69 percent of US Companies have green programs in
place and among those with a formal green program, the
most common practice is paper reduction and recycling.
Andrea Masterton
Director of Marketing
Silanis Technology
E-Signatures in HR Success Story
February 26, 2015
18
Andrea Masterton
Director of Marketing
Silanis Technology
Fortune 500 Company
February 26, 2015
19
• 40k+ employees across United States
• Recruiting and new hire onboarding
• Employment applications, I9’s, NDAs & offer letters
• E-Sign process integrated with a new hire portal
• Candidates save time not having to rekey data into multiple forms
• Onboard new hires faster - 10 minutes compared to 2-3 days avg.
• Internal new hire processing time reduced to 30 minutes – staff
spends less time scanning and indexing forms into imaging
• Compliance
Andrea Masterton
Director of Marketing
Silanis Technology
E-Signature Law
“A reasonably well designed process, supported by solid technology, can
actually reduce risk, relative to traditional paper process.”
Patrick Hatfield, Associate, Locke Lord LLP
February 26, 2015
20
Andrea Masterton
Director of Marketing
Silanis Technology
Legal and Regulatory Acceptance
• UETA (Uniform Electronic Transactions Act)
• Uniform law enacted in 47 states (IL, NY, WA have alternatives)
• ESIGN (Electronic Signatures in Global and National Commerce Act)
• Federal statute, adopts most provisions of UETA, pre-empts non-UETA state laws
• Effect of UETA and ESIGN
• Legalizes electronic records and electronic signatures with respect to existing laws and regulations
• Covers contracts, records , disclosures and other documents required by law
• Provides for electronic delivery, retention, accessibility and notarization of electronic records
• Technology-neutral approach
February 26, 2015
21
“contract or signature may not be denied legal effect, validity, or enforceability solely because it is in
electronic form”
Andrea Masterton
Director of Marketing
Silanis Technology
E-Signature Case Law
• Verizon Communications v. Pizzirani (Federal Court in PA, 2006)
• Bell v. Hollywood Entertainment Corp. (Ohio Appeals Court, 2006)
• Campbell v. General Dynamics (Federal Court of Appeals 1st Circuit, 2005)
• Stankiewicz v. Cisco Systems, 2009 U.S. Dist. LEXIS 91581, decided September 30, 2009)
• Neuson v. Macy’s, 2011 Wash. App. LEXIS 696
• Adler et al. v. 20/20 Companies, 2011 N.Y. App. Div. LEXIS 1929
February 26, 2015
22
Andrea Masterton
Director of Marketing
Silanis Technology
Case Law Lessons
• PROCESS – Your process is as important as choosing the right technology (hyperlinks and not-so-
conspicuous notices)
• INTENT - Courts accepting e-Signatures as long as it is made clear to the signer the significance of the
action accepting terms
• EVIDENCE - Plan for admissibility. Meeting baseline ESIGN law requirements offers minimal protection
February 26, 2015
23
Andrea Masterton
Director of Marketing
Silanis Technology
E-Signature Case Law
“the law could not be more straightforward in allowing the plaintiff’s electronic
record to satisfy the legal requirement that a record be in writing” (on paper).”
Barwick v GEICO, 2011 Ark. LEXIS 111
February 26, 2015
24
Andrea Masterton
Director of Marketing
Silanis Technology
E-Signature Technology Primer
February 26, 2015
25
Andrea Masterton
Director of Marketing
Silanis Technology
Security Best Practices
February 26, 2015
26
E-Signed Document Security
• Digital signature tamper seals document
• Embedded signature block, signer identity, time & date stamp
• Verify documents and signatures in a single click
• No need to return to server to verify e-signatures
• Portable, self-contained electronic record can be stored either in
e-SignLive or in your chosen system of record
Andrea Masterton
Director of Marketing
Silanis Technology
February 26, 2015
27
SEGMENT 1:
Andrea Masterton
Director of Marketing
Silanis Technology
Evidence Best Practices
Document
Evidence
What was signed
-Content
-Date & time stamp
-Signature(s)
27© Silanis Technology 2014
1,000,000+ disputes
avoided
| Vendor independent
records
Process Evidence
How it was signed
Exportable Evidence
E-Signature Deployment Options
February 26, 2015
28
Cloud On-Premises
Andrea Masterton
Director of Marketing
Silanis Technology
E-Signature Integration Options
February 26, 2015
29
No integration
• Print Driver – Print from any 3rd party application directly to e-SignLive
• “Fast track” - Build a custom e-signing URL based on a standard form
Pre-Built Apps & Connectors
• Salesforce, Microsoft Dynamics, Microsoft SharePoint, Box
Integrated for Straight Through Processing
• SDKs for both .Net and Java environments, as well as SOAP & REST APIs
Andrea Masterton
Director of Marketing
Silanis Technology
February 26, 2015
30
USE CASE
DEMONSTRATION
1. NDA 2 signers
2. I9 1 signer
3. Document Security
4. Evidence review
Andrea Masterton
Director of Marketing
Silanis Technology
Resources
• E-SIGNATURES A 6-POINT LEGAL RISK FRAMEWORK
http://www.lockelord.com/~/media/Files/NewsandEvents/Publications/2011/09/eMatters%20A%206-
Point%20Framework/Files/br_201111_eMatters_6PointFramework/FileAttachment/br_201111_eMatters_6
PointFramework.pdf
• WHY ESIGN IS NOT ENOUGH TO KEEP YOU OUT OF COURT
https://www.silanis.com/resource-center/why-esign-is-not-enough-to-keep-you-out-of-court/
• ELECTRONIC SIGNATURES IN COURT WHITE PAPER
https://www.silanis.com/resource-center/29-electronic-signatures-in-court/
February 26, 2015
31
Andrea Masterton
Director of Marketing
Silanis Technology
February 26, 2015
32
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February 26, 2015
35
Andrea Masterton
Director of Marketing
Silanis Technology
February 26, 2015
36
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February 26, 2015
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Eliminate Paper from HR Processes with E-Signatures LIVE Webcast

  • 1. Thank you for logging into today’s event. Please note we are in standby mode. All Microphones will be muted until the event starts. We will be back with speaker instructions @ 1:55pm. Any Questions? Please email: Info@knowledgecongress.org Group Registration Policy Please note ALL participants must be registered or they will not be able to access the event. If you have more than one person from your company attending, you must fill out the group registration form. We reserve the right to disconnect any unauthorized users from this event and to deny violators admission to future events. To obtain a group registration please send a note to info@knowledgecongress.org or call 646.202.9344. Presented By: February 26, 2015 1 Partner Firm: Silanis Technology Andrea Masterton Director of Marketing Speaker Firm and Organization:
  • 2. February 26, 2015 2  Follow us on Twitter, that’s @Know_Group to receive updates for this event as well as other news and pertinent info.  If you experience any technical difficulties during today’s WebEx session, please contact our Technical Support @ 866-779-3239.  You may ask a question at anytime throughout the presentation today via the chat window on the lower right hand side of your screen. Questions will be aggregated and addressed during the Q&A segment.  Please note, this call is being recorded for playback purposes.  If anyone was unable to log in to the online webcast and needs to download a copy of the PowerPoint presentation for today’s event, please send an email to: info@knowledgecongress.org. If you’re already logged in to the online webcast, we will post a link to download the files shortly.  If you are listening on a laptop, you may need to use headphones as some laptops speakers are not sufficiently amplified enough to hear the presentations. If you do not have headphones and cannot hear the webcast send an email to info@knowledgecongress.org and we will send you the dial in phone number.
  • 3. February 26, 2015 3  About an hour or so after the event, you'll be sent a survey via email asking you for your feedback on your experience with this event today - it's designed to take less than two minutes to complete, and it helps us to understand how to wisely invest your time in future events. Your feedback is greatly appreciated. If you are applying for continuing education credit, completions of the surveys are mandatory as per your state boards and bars. 6 secret words (3 for each credit hour) will be given throughout the presentation. We will ask you to fill these words into the survey as proof of your attendance. Please stay tuned for the secret word.  Speakers, I will be giving out the secret words at randomly selected times. I may have to break into your presentation briefly to read the secret word. Pardon the interruption.
  • 4. February 26, 2015 4 Welcome to the Knowledge Group Unlimited Subscription Programs. We have Two Options Available for You: FREE UNLIMITED: This program is free of charge with no further costs or obligations. It includes:  Unlimited access to over 15,000 pages of course material from all Knowledge Group Webcasts.  Subscribers to this program can download any slides, white papers, or supplemental material covered during all live webcasts.  50% discount for purchase of all Live webcasts and downloaded recordings. PAID UNLIMITED: Our most comprehensive and cost-effective plan, for a one-time fee:  Access to all LIVE Webcasts (Normally $199 to $349 for each event without a subscription). Including: Bring-a-Friend – Invite a client or associate outside your firm to attend for FREE. Sign up for as many webcasts as you wish.  Access to all of Recorded/Archived Events & Course Material includes 1,500+ hours of audio material (Normally $299 for each event without a subscription).  Free Certificate of Attendance Processing (Normally $49 Per Course without a subscription).  Access to over 15,000 pages of course material from Knowledge Group Webcasts.  Ability to invite a guest of your choice to attend any live webcast Free of charge (Exclusive benefit only available for PAID UNLIMITED subscribers).  6 Month Subscription is $299 with No Additional Fees Other options are available.  Special Offer: Sign up today and add 2 of your colleagues to your plan for free Check the “Triple Play” box on the sign-up sheet contained in the link below. https://gkc.memberclicks.net/index.php?option=com_mc&view=mc&mcid=form_157964
  • 5. February 26, 2015 5 Knowledge Group UNLIMITED PAID Subscription Programs Pricing: Individual Subscription Fees: (2 Options) Semi-Annual: $299 one-time fee for a 6 month subscription with unlimited access to all webcasts, recordings, and materials. Annual: $499 one-time fee for a 12 month unlimited subscription with unlimited access to all webcasts, recordings, and materials. Group plans are available. See the registration form for details. Best ways to sign up: 1. Fill out the sign up form attached to the post conference survey email. 2. Sign up online by clicking the link contained in the post conference survey email. 3. Click the link below or the one we just posted in the chat window to the right. https://gkc.memberclicks.net/index.php?option=com_mc&view=mc&mcid=form_157964 Discounts: Enroll today and you will be eligible for the “Triple Play” program and 3% off if you pay by credit card. Also we will waive the $49 certificate of attendance processing fee for today’s conference. See the form attached to the post conference survey email for details. Questions: Send an email to: info@knowledgecongress.org with “Unlimited” in the subject.
  • 6. Partner Firm: February 26, 2015 6 e-SignLive™ by Silanis is the world’s leading electronic signature provider. Since 1992, our software has automated business transactions that require secure, compliant and enforceable e-signatures. We are responsible for processing over 600 million documents annually for thousands of customers in banking, insurance, government and more. Our on-premises and cloud solutions make e-signatures accessible to organizations of all sizes, regardless of budget or IT resources. www.silanis.com
  • 7. The modern HR department is going digital. Mired in paperwork and administrative responsibilities, HR managers are turning to electronic signatures in order to improve recruitment competitiveness, onboard new hires faster, and provide greater convenience to employees. When automating HR processes, questions naturally arise related to security and legal risk. The good news is, with a few simple best practices, electronic processes can in fact be less risky than their paper counterparts. Best suited for HR professionals, legal counsel & IT specialists in any industry, this 60-minute webinar presented by industry pioneers e-SignLive™ will show how to automate new hire paperwork, government forms, employee benefits, payroll processing, employee reviews and more with e-signatures. Key Topics include: • Why e-signatures are more secure than paper • Legal requirements & security best practices • E-Signature case law and lessons learned • How to set up, send and track documents for e-signature • Successful electronic HR deployments of government and companies of all sizes • How to get started quickly and easily with no IT effort February 26, 2015 7
  • 8. Featured Speaker: February 26, 2015 8 Andrea Masterton Director of Marketing Silanis Technology
  • 9. Introduction Andrea has been with e-SignLive™ by Silanis since 1999 and holds the position of Corporate Marketing Director. In this role, she oversees industry marketing strategy, market awareness and demand generation within key industry segments, specifically insurance, banking and financial services. Andrea’s 15+ year experience in the electronic signature market includes producing hundreds of educational webcasts and seminars, authoring dozens of white papers, and active articipation in industry electronic signature and process improvement workgroups. February 26, 2015 9 Andrea Masterton Director of Marketing Silanis Technology
  • 10. Paperless HR Processes with E-Signatures February 26, 2015 10 Andrea Masterton Director of Marketing Silanis Technology
  • 11. E-Signature Adoption Trends and Drivers February 26, 2015 11 Andrea Masterton Director of Marketing Silanis Technology
  • 12. Global E-Signature Adoption February 26, 2015 12 Andrea Masterton Director of Marketing Silanis Technology
  • 13. Top E-Signature Use Cases February 26, 2015 13 • New business processing • ePolicy delivery • eDisclosure delivery • Online memberships • Claims and appraisals • Account maintenance (e.g. beneficiary change) © Silanis Technology 2014 • Mortgage • Disclosures • Lending • Credit card applications • Account openings • Deposits and payments • Treasury management • Wealth management Banking, Credit Unions, etc. Other Financial Services • 401Ks, RRSP • GICs • Mutual Funds • Annuities • Financing and retail installment contracts • Payment processing & merchant contracts • Procurement • Inspections • Licensing • Field force enablement • Supply chain management • Operations • Accounting • Audits Government eContracting • Vendor contracts • Contract approval process • Contract award notices • Contract modifications • NDAs • Service agreements • Delivery order requests Healthcare/Pharma • Purchase orders for narcotics and other controlled substances • HIPAA consent forms • Procurement & sourcing • Contracts w/ consultants • Lab reports Human ResourcesInsurance Carriers Insurance Agents • Recruiting • Onboarding • Management • Annual reviews and policies • Termination • New business • Renewals • Endorsements • Account openings and maintenance • Internal (accounting, HR) E-Signatures – A Few Simple Best Practices Drive Adoption Craig Le Clair, Principal Analyst December 2014 Andrea Masterton Director of Marketing Silanis Technology
  • 14. Top HR Use Cases for E-Signature February 26, 2015 14 Andrea Masterton Director of Marketing Silanis Technology
  • 15. Why E-Signatures? February 26, 2015 15 Andrea Masterton Director of Marketing Silanis Technology
  • 16. Why E-Signatures? February 26, 2015 16 On average 2 hours spent preparing new hire paperwork Average cost of an employee lawsuit is $70,267 over 50% of a human resources department’s time is spent processing employee information and answering questions. the average small business owner spends up to 45% of the time on recruitment, hiring, and training of new employees. $13M in I9 penalties & 300% increase in ICE audits Andrea Masterton Director of Marketing Silanis Technology
  • 17. Why E-Signatures? February 26, 2015 17 • In the U.S. 30 billion paper documents are copied or printed every year • 69 percent of US Companies have green programs in place and among those with a formal green program, the most common practice is paper reduction and recycling. Andrea Masterton Director of Marketing Silanis Technology
  • 18. E-Signatures in HR Success Story February 26, 2015 18 Andrea Masterton Director of Marketing Silanis Technology
  • 19. Fortune 500 Company February 26, 2015 19 • 40k+ employees across United States • Recruiting and new hire onboarding • Employment applications, I9’s, NDAs & offer letters • E-Sign process integrated with a new hire portal • Candidates save time not having to rekey data into multiple forms • Onboard new hires faster - 10 minutes compared to 2-3 days avg. • Internal new hire processing time reduced to 30 minutes – staff spends less time scanning and indexing forms into imaging • Compliance Andrea Masterton Director of Marketing Silanis Technology
  • 20. E-Signature Law “A reasonably well designed process, supported by solid technology, can actually reduce risk, relative to traditional paper process.” Patrick Hatfield, Associate, Locke Lord LLP February 26, 2015 20 Andrea Masterton Director of Marketing Silanis Technology
  • 21. Legal and Regulatory Acceptance • UETA (Uniform Electronic Transactions Act) • Uniform law enacted in 47 states (IL, NY, WA have alternatives) • ESIGN (Electronic Signatures in Global and National Commerce Act) • Federal statute, adopts most provisions of UETA, pre-empts non-UETA state laws • Effect of UETA and ESIGN • Legalizes electronic records and electronic signatures with respect to existing laws and regulations • Covers contracts, records , disclosures and other documents required by law • Provides for electronic delivery, retention, accessibility and notarization of electronic records • Technology-neutral approach February 26, 2015 21 “contract or signature may not be denied legal effect, validity, or enforceability solely because it is in electronic form” Andrea Masterton Director of Marketing Silanis Technology
  • 22. E-Signature Case Law • Verizon Communications v. Pizzirani (Federal Court in PA, 2006) • Bell v. Hollywood Entertainment Corp. (Ohio Appeals Court, 2006) • Campbell v. General Dynamics (Federal Court of Appeals 1st Circuit, 2005) • Stankiewicz v. Cisco Systems, 2009 U.S. Dist. LEXIS 91581, decided September 30, 2009) • Neuson v. Macy’s, 2011 Wash. App. LEXIS 696 • Adler et al. v. 20/20 Companies, 2011 N.Y. App. Div. LEXIS 1929 February 26, 2015 22 Andrea Masterton Director of Marketing Silanis Technology
  • 23. Case Law Lessons • PROCESS – Your process is as important as choosing the right technology (hyperlinks and not-so- conspicuous notices) • INTENT - Courts accepting e-Signatures as long as it is made clear to the signer the significance of the action accepting terms • EVIDENCE - Plan for admissibility. Meeting baseline ESIGN law requirements offers minimal protection February 26, 2015 23 Andrea Masterton Director of Marketing Silanis Technology
  • 24. E-Signature Case Law “the law could not be more straightforward in allowing the plaintiff’s electronic record to satisfy the legal requirement that a record be in writing” (on paper).” Barwick v GEICO, 2011 Ark. LEXIS 111 February 26, 2015 24 Andrea Masterton Director of Marketing Silanis Technology
  • 25. E-Signature Technology Primer February 26, 2015 25 Andrea Masterton Director of Marketing Silanis Technology
  • 26. Security Best Practices February 26, 2015 26 E-Signed Document Security • Digital signature tamper seals document • Embedded signature block, signer identity, time & date stamp • Verify documents and signatures in a single click • No need to return to server to verify e-signatures • Portable, self-contained electronic record can be stored either in e-SignLive or in your chosen system of record Andrea Masterton Director of Marketing Silanis Technology
  • 27. February 26, 2015 27 SEGMENT 1: Andrea Masterton Director of Marketing Silanis Technology Evidence Best Practices Document Evidence What was signed -Content -Date & time stamp -Signature(s) 27© Silanis Technology 2014 1,000,000+ disputes avoided | Vendor independent records Process Evidence How it was signed Exportable Evidence
  • 28. E-Signature Deployment Options February 26, 2015 28 Cloud On-Premises Andrea Masterton Director of Marketing Silanis Technology
  • 29. E-Signature Integration Options February 26, 2015 29 No integration • Print Driver – Print from any 3rd party application directly to e-SignLive • “Fast track” - Build a custom e-signing URL based on a standard form Pre-Built Apps & Connectors • Salesforce, Microsoft Dynamics, Microsoft SharePoint, Box Integrated for Straight Through Processing • SDKs for both .Net and Java environments, as well as SOAP & REST APIs Andrea Masterton Director of Marketing Silanis Technology
  • 30. February 26, 2015 30 USE CASE DEMONSTRATION 1. NDA 2 signers 2. I9 1 signer 3. Document Security 4. Evidence review Andrea Masterton Director of Marketing Silanis Technology
  • 31. Resources • E-SIGNATURES A 6-POINT LEGAL RISK FRAMEWORK http://www.lockelord.com/~/media/Files/NewsandEvents/Publications/2011/09/eMatters%20A%206- Point%20Framework/Files/br_201111_eMatters_6PointFramework/FileAttachment/br_201111_eMatters_6 PointFramework.pdf • WHY ESIGN IS NOT ENOUGH TO KEEP YOU OUT OF COURT https://www.silanis.com/resource-center/why-esign-is-not-enough-to-keep-you-out-of-court/ • ELECTRONIC SIGNATURES IN COURT WHITE PAPER https://www.silanis.com/resource-center/29-electronic-signatures-in-court/ February 26, 2015 31 Andrea Masterton Director of Marketing Silanis Technology
  • 32. February 26, 2015 32 CLE PROCESSING The Knowledge Group offers complete CLE processing solutions for your webcasts and land events. This comprehensive service includes everything you need to offer CLE credit at your conference:  Complete end-to-end CLE credit Solutions  Setting up your marketing collateral properly.  Completing and filing all of the applications to the state bar.  Guidance on how to structure content meet course material requirements for the state Bars.  Sign up forms to be used to check & confirm attendance at your event.  Issuing official Certificates of Attendance for credit to attendees. Obtaining CLE credit varies from state to state and the rules can be complex. The Knowledge Group will help you navigate the complexities via complete cost effective CLE solutions for your conferences. Most CLE processing plans are just $499 plus filing fees and postage. To learn more email us at info@knowledgecongress.org or CALL 646-202-9344
  • 33. February 26, 2015 33 PRIVATE LABEL PROGRAM & INTERNAL TRAINING The Knowledge Group provides complete private label webcasts and in-house training solutions. Developing and executing webcasts can be a huge logistical nightmare. There are a lot of moving parts and devolving a program that is executed smoothly and cost effectively can prove to be a significant challenge for companies who do not produce events on a regular basis. Live events require a high level of proficiency in order to execute proficiently. Our producers will plan and develop your webcast for you and our webcast technicians will execute your live event with expert precision. We have produced over 1000 live webcasts. Put our vast expertise to work for you. Let us develop a professional webcast for your firm that will impress all your clients and internal stakeholders. Private Label Programs Include:  Complete Project Management  Topic Development  Recruitment of Speakers (Or you can use your own)  Marketing Material Design  PR Campaign  Marketing Campaign  Event Webpage Design  Slides: Design and Content Development  Speaker coordination: Arranging & Executing Calls, Coordinating Slides & Content  Attendee Registration  Complete LIVE Event Management for Speaker and Attendees including: o Technical Support o Event Moderator o Running the Live event (All Aspects) o Multiple Technical Back-ups & Redundancies to Ensure a Perfect Live Event o Webcast Recording (MP3 Audio & MP4 Video) o Post Webcast Performance Survey  CLE and CPE Processing Private Label Programs Start at just $999
  • 34. February 26, 2015 34 RESEARCH & BUSINESS PROCESS OUTSOURCING The Knowledge Group specializes in highly focused and intelligent market and topic research. Outsource your research projects and business processes to our team of experts. Normally we can run programs for less than 50% of what it would cost you to do it in-house. Here are some ideal uses for our services:  Market Research and Production o List Research (Prospects, Clients, Market Evaluation, Sales Lists, Surveys) o Design of Electronic Marketing Collateral o Executing Online Marketing Campaigns (Direct Email, PR Campaigns) o Website Design o Social Media  Analysis & Research o Research Companies & Produce Reports o Research for Cases o Specialized Research Projects  eSales (Electronic Inside Sales – Email and Online) o Sales Leads Development o eSales Campaigns  Inside Sales people will prospect for leased, contact them and coordinate with your sales team to follow up.  Our Inside eSales reps specialize in developing leads for big-ticket enterprise level products and services. o Electronic Database Building – Comprehensive service which includes development of sales leads, contacting clients, scoring leads, adding notes and transferring the entire data set to you for your internal sales reps.  eCustomer Service (Electronic Inside Sales – Email and Online) o Real-Time Customer Service for Your clients  Online Chat  Email o Follow-Up Customer Service  Responds to emails  Conducts Research  Replies Back to Your Customer Please note these are just a few ways our experts can help with your Business Process Outsourcing needs. If you have a project not specifically listed above please contact us to see if we can help.
  • 35. ► You may ask a question at anytime throughout the presentation today. Simply click on the question mark icon located on the floating tool bar on the bottom right side of your screen. Type your question in the box that appears and click send. ► Questions will be answered in the order they are received. Q&A: February 26, 2015 35 Andrea Masterton Director of Marketing Silanis Technology
  • 36. February 26, 2015 36 Welcome to the Knowledge Group Unlimited Subscription Programs. We have Two Options Available for You: FREE UNLIMITED: This program is free of charge with no further costs or obligations. It includes:  Unlimited access to over 15,000 pages of course material from all Knowledge Group Webcasts.  Subscribers to this program can download any slides, white papers, or supplemental material covered during all live webcasts.  50% discount for purchase of all Live webcasts and downloaded recordings. PAID UNLIMITED: Our most comprehensive and cost-effective plan, for a one-time fee:  Access to all LIVE Webcasts (Normally $199 to $349 for each event without a subscription). Including: Bring-a-Friend – Invite a client or associate outside your firm to attend for FREE. Sign up for as many webcasts as you wish.  Access to all of Recorded/Archived Events & Course Material includes 1,500+ hours of audio material (Normally $299 for each event without a subscription).  Free Certificate of Attendance Processing (Normally $49 Per Course without a subscription).  Access to over 15,000 pages of course material from Knowledge Group Webcasts.  Ability to invite a guest of your choice to attend any live webcast Free of charge (Exclusive benefit only available for PAID UNLIMITED subscribers).  6 Month Subscription is $299 with No Additional Fees Other options are available.  Special Offer: Sign up today and add 2 of your colleagues to your plan for free Check the “Triple Play” box on the sign-up sheet contained in the link below. https://gkc.memberclicks.net/index.php?option=com_mc&view=mc&mcid=form_157964
  • 37. February 26, 2015 37 Knowledge Group UNLIMITED PAID Subscription Programs Pricing: Individual Subscription Fees: (2 Options) Semi-Annual: $299 one-time fee for a 6 month subscription with unlimited access to all webcasts, recordings, and materials. Annual: $499 one-time fee for a 12 month unlimited subscription with unlimited access to all webcasts, recordings, and materials. Group plans are available. See the registration form for details. Best ways to sign up: 1. Fill out the sign up form attached to the post conference survey email. 2. Sign up online by clicking the link contained in the post conference survey email. 3. Click the link below or the one we just posted in the chat window to the right. https://gkc.memberclicks.net/index.php?option=com_mc&view=mc&mcid=form_157964 Discounts: Enroll today and you will be eligible for the “Triple Play” program and 3% off if you pay by credit card. Also we will waive the $49 certificate of attendance processing fee for today’s conference. See the form attached to the post conference survey email for details. Questions: Send an email to: info@knowledgecongress.org with “Unlimited” in the subject.
  • 38. February 26, 2015 38 ABOUT THE KNOWLEDGE GROUP, LLC The Knowledge Group, LLC is an organization that produces live webcasts which examine regulatory changes and their impacts across a variety of industries. “We bring together the world's leading authorities and industry participants through informative two-hour webcasts to study the impact of changing regulations.” If you would like to be informed of other upcoming events, please click here. Disclaimer: The Knowledge Group, LLC is producing this event for information purposes only. We do not intend to provide or offer business advice. The contents of this event are based upon the opinions of our speakers. The Knowledge Group does not warrant their accuracy and completeness. The statements made by them are based on their independent opinions and does not necessarily reflect that of The Knowledge Group‘s views. In no event shall The Knowledge Group be liable to any person or business entity for any special, direct, indirect, punitive, incidental or consequential damages as a result of any information gathered from this webcast. Certain images and/or photos on this page are the copyrighted property of 123RF Limited, their Contributors or Licensed Partners and are being used with permission under license. These images and/or photos may not be copied or downloaded without permission from 123RF Limited

Editor's Notes

  1. Family and Medical Leave Act (FMLA)
  2. according to the U.S. Small Business Administration Hr.com the average small business owner spends 25%+ of the time handling employee-related paperwork. This average increases to a staggering 35-45% if the tasks include recruitment, hiring, and training of new employees. - See more at: http://www.trinet.com/resources/white_papers/TriNet_WP_Options_for_Handing_your_HR_Function.htm#sthash.tbIfgjDS.dpuf over 50% of a human resources department’s time is spent processing employee information and answering questions.1 Research by Ed Lawler and John Boudreau from the Center of Effective Organizations Mistakes in recordkeeping and compliance can earn your company punitive penalties and fines. Employee lawsuits can be quite costly. Of private companies surveyed by Chubb Insurance, 25% had experienced an employment law-related event (EEOC charge filed or employee lawsuit) in the past three years. The average cost of each employee lawsuit was $70,267, and employees filed more than 99,000 complaints with the EEOC in the last reported year.1
  3. Important thing to remember is basic contract law principles still apply. UNCITRAL Model Law was approved in September 2000
  4. Reminder that other legal principles still apply Stankiewicz v. Cisco Systems, 2009 U.S. Dist. LEXIS 91581, decided September 30, 2009) – “equitable” outcome Neuson v. Macy’s, 2011 Wash. App. LEXIS 696 – Employer loses on motion to compel arbitration because it could not prove delivery nor authenticate identity of person e-signing Adler et al. v. 20/20 Companies, 2011 N.Y. App. Div. LEXIS 1929 – Employer loses motion to dismiss because it did not have adequate evidence of the e-signature on employment contracts
  5. Clear affirmative action to indicate intent. Conspicuous button, action.