Preparing for game day proved to be a tedious process for the Vancouver Canucks production team. The Canucks producer used Excel and Word documents as templates and adjusted those templates for each game. After the final version of the script was ready and 20-30 copies were made, additional edits were requested and that final script became null and void. The result was yet another final version and another 20-30 paper copies. These changes also had to be adjusted on separate excel documents for the pa announcer, lighting operator, disc jockey, scoreboard/video board operators, promo team and producer based on their responsibilities and the information they needed to be aware of. Communication was also challenging. Multiple emails requesting script edits would fill up the producer's inbox leading up to, and even after, the required deadline. This lead to confusion and improper execution. When it came to providing sponsors with an execution report, the team would have to manually search through each script document and create a tally report including what and when each element was executed. This process took weeks to finish. The Canucks knew there had to be a better way to build, organize and execute their game day scripts and schedules. TSE provided the Canucks with an internet-based game management solution, TSE GameTime ScriptPRO. ScriptPRO was implemented into the Canuck's game production process to streamline the entire game day planning and sponsorship execution flow. The system allows the Canucks to organize all elements of their events throughout the season in one main internet-based database. If changes are required, updates can be made in real-time from any internet driven device. With ScriptPRO all crew members have the most up-to-date version of the script at their fingertips. The Canucks also implemented the GO LIVE feature as part of ScriptPRO. GO LIVE automates the event script and provides a timestamp function used to ensure sponsorship execution. Proof of performance reports can now be emailed within minutes. The implementation of TSE GameTime ScriptPRO has resulted in a more efficient event production and execution process at Rogers Arena. Script changes run smoother, sponsorship execution is easier and the communication among the production department and sponsorship department is much more efficient. With time saved, and ease of mind that everything is being executed properly, the crew is able to focus on other responsibilities. ScriptPRO's ability to adapt from day to day also gives the Canucks the flexibility to create a more dynamic script. Overall, the Canucks are running a much more streamlined "Show!"

1. Vancouver Canucks - TSE GameTime ScriptPRO Implementation
TOTAL SPORTS SERVICES
Case Study
www.YourTSE.com
www.YourTSE.com

2. CHALLENGES
TSE Services Provided:
 TSE GameTime ScriptPRO
 GT Production Task List
 GT BottomLine
 Training
 Support
 On-Site Visit with Support and Training
Preparing for game day proved to be a tedious process for
the Vancouver Canucks production team. The Canucks
producer used Excel and Word documents as templates
and adjusted those templates for each game. After the
“final version” of the script was ready and 20-30 copies
were made, additional edits were requested and that “final
script” became null and void. The result was yet another
“final version” and another 20-30 paper copies.
These changes also had to be adjusted on separate excel
documents for the pa announcer, lighting operator, disc
jockey, scoreboard/video board operators, promo team and
producer based on their responsibilities and the information
they needed to be aware of.
Communication was also challenging.
Multiple emails
requesting script edits would fill up the producer’s inbox
leading up to, and even after, the required deadline. This
lead to confusion and improper execution.
When it came to providing sponsors with an execution
report, the team would have to manually search through
each script document and create a tally report including
what and when each element was executed. This process
took weeks to finish.
The Canucks knew there had to be a better way to build,
organize and execute their game day scripts and
schedules.
SOLUTION
TSE provided the Canucks with an internet-based game management solution,
TSE GameTime ScriptPRO. ScriptPRO was implemented into the Canuck’s
game production process to streamline the entire game day planning and
sponsorship execution flow. The system allows the Canucks to organize all
elements of their events throughout the season in one main internet-based
database. If changes are required, updates can be made in real-time from any
internet driven device. With ScriptPRO all crew members have the most
up-to-date version of the script at their fingertips.
www.YourTSE.com
The Canucks also implemented the GO LIVE feature as part of ScriptPRO. GO
LIVE automates the event script and provides a timestamp function used to
ensure sponsorship execution. Proof of performance reports can now be
emailed within minutes.

3. BENEFITS
The implementation of TSE GameTime ScriptPRO has resulted
in a more efficient event production and execution process at
Rogers Arena. Script changes run smoother, sponsorship
execution is easier and the communication among the
production department and sponsorship department is much
more efficient.
With time saved, and ease of mind that everything is being
executed properly,
the crew is able to focus on other
responsibilities. ScriptPRO’s ability to adapt from day to
day also gives the Canucks the flexibility to create a more
dynamic script. Overall, the Canucks are running a much more
streamlined “Show!”
Cam Goudreau
Coordinator, Game Entertainment and Events
Vancouver Canucks
www.YourTSE.com
“
“
I have to say that after working with Excel
documents in the past, I never want to stop
using TSE GameTime ScriptPRO. It’s so much
easier to manage everything, especially with so
many scripts to work on and so many
elements!
Reference Contact:
Cam Goudreau
Coordinator, Game
Entertainment and Events
Cam.coudreau@canucks.com
(604) 899-7830
800 Griffiths Way
Vancouver, BC V6B 6G1

4. RECENT PROJECTS
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TSE Services Corporate Headquarters
PO Box 2166
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www.YourTSE.com