Personal Information
Organization / Workplace
Boston, MA United States
Industry
Technology / Software / Internet
Website
http://www.tcelab.com
About
TCELab is reimagining the industry of Customer Experience Management (CEM) by standing at the intersection of big data and customer loyalty science. It’s not just about providing automated big-data technology like data aggregation, surveys and filters (which we do) – it’s also about CEM solutions that really work because they are based on stable methodologies and customer loyalty science that is statistically proven. For our clients, it’s about creating and enhancing enterprise CEM programs, and ensuring they confidently drive business strategy decisions that focus resources on accelerated growth.
Tags
customer experience
cem
tce
big data
cx
crm
ce
customer retention
customer satisfaction
customer management
customer loyalty
customer relationship management
mobile experience
online surveys
health
patient
hospital
See more
Presentations
(5)Documents
(1)Personal Information
Organization / Workplace
Boston, MA United States
Industry
Technology / Software / Internet
Website
http://www.tcelab.com
About
TCELab is reimagining the industry of Customer Experience Management (CEM) by standing at the intersection of big data and customer loyalty science. It’s not just about providing automated big-data technology like data aggregation, surveys and filters (which we do) – it’s also about CEM solutions that really work because they are based on stable methodologies and customer loyalty science that is statistically proven. For our clients, it’s about creating and enhancing enterprise CEM programs, and ensuring they confidently drive business strategy decisions that focus resources on accelerated growth.
Tags
customer experience
cem
tce
big data
cx
crm
ce
customer retention
customer satisfaction
customer management
customer loyalty
customer relationship management
mobile experience
online surveys
health
patient
hospital
See more