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Making Medi-Cal
Managed Care Work
Advanced Medical Management, Inc.
Kathy Hegstrom
President
Conifer Health Solutions
Megan North
President, Value-Based Care
SynerMed
James Mason
President and Chief Executive Officer
Presented By:
“If your plan is for 1 year, plant
rice. If your plan is for 10 years,
plant trees. If your plan is for
100 years, educate.”
- Confucius
2
• Body text goes here
– Bullet text
• Sub bullet
• Body text here
3Winter is Coming?!
4No Need to Lose Your Head
So You Pick Your Path to the Throne … 5
Unfortunately, You Also Get…
7
Commercial Break
Advanced Medical Management
• AMM as Management Services Organization (MSO)
– Independent Physician Associations
– Hospitals
• AMM specializes in Niche Clients with Custom Needs
– Language & Cultural (Korean, Vietnamese, Arabic )
– Start-ups (single owner, specialty owners)
– Unique Structures (Performance-based , Closely held)
– Geographic (Rural, Hospital-centric, International)
– Limited Knox Keene
8
Advanced Medical Management
• AMM as Fiscal Intermediary (FI)
– Government Programs
• Medically Indigent
• Custodial
• Public Health
• AMM as Contracted Claims Processing
– Health Plans
• Overflow during Rapid Expansion
• Commercial ACO Demonstration
– Hospitals
• Dual Risk
9
Our Goal 10
Transforming how care is delivered while keeping physicians “whole”
And engaging individuals to improve the health of populations
Our Footprint 11
Conifer VBC stats
Value-Based
Care Office
Conifer Health – Service Centers
Revenue Cycle Management Client Locations
Patient Communications Client Locations
Value-Based Care Client Locations
Key
• Service clients in more than 20
states
• 300+ clients
• 4+ million managed lives
• $17+ billion medically managed
spend
Value-Based
Care Office
Who Benefits from Us 12
Performing on risk
based contracts and
driving alignment of
physicians
Focus on the right
population with
workflow
integration
Personalized
outreach while
controlling
healthcare costs
Conifer Health sells its value based solutions to many of the stakeholders needed to achieve
population health and we are on our way to creating linkages between them
Focusing on Impact 13
Integrates
Disparate
Data
Identifies
Individual’s
Needs
Drives
Actions to
the
Care Team
Provides
Outcomes
Feedback
• Uses risk analytics and
predictive modeling
• Segments population by
risk levels
• Predicts future costs and
utilization patterns
• Proactively manages
individuals to improve
outcomes
Technology Platform to Improve Performance 14
What We Do
SynerMed provides an agnostic provider network for Plans
• PLANS GET
– Low cost, high quality networks
• PHYSICIANS GET
– Advanced technology, market leverage and better economics
through population health management
• PATIENTS GET
– More choices, high quality networks and a team approach to
medicine
15
Vital Statistics
• 400 FTEs
• 800,000 members
• Serving:
• Sacramento
• Fresno
• Madera
• Kings
• San Bernardino
• Riverside
• Los Angeles County
• San Diego County
• Georgia
16
• $500 Million in
healthcare spend under
management
• All healthcare products:
• TANF
• SPD
• SCHIP
• Medi-Medi
• Medicare
• Commercial
17
Internet of Everything | Healthcare 18
19
Back to Your Regular Programming
• SPDs Lessons Learned
• Covered California
– Welcome Mat Effect
• MCEs
• CCI Dual Demo
20The Others! Winter is Coming!
SPDs
• Sicker
• Pent up utilization due to
lack of access
• Dual and Tri DX
• Homelessness or near
homelessness
21
• 20% sicker than SPDs
that opted into Managed
Care versus those
passively enrolled
• Gaps in the PCP model
of care
• Is the delegated
risk/revenue ratio
appropriate?
MCEs
• L1s
– Who are they?
• M1s
– What’s the difference?
22
• We don’t know yet –
hopefully by the time we
speak, we will know
more about utilization
patterns
• Is the delegated
risk/revenue ratio
appropriate?
Duals
• High-cost, high needs
patient population
• 55% have 3 or more
chronic conditions
• 1 in 6 live in an
Institution
• 50% are Dual DX
• Old model was
fragmented, confusing
and inefficient
23
• Part A
• Part B
• MLTSS
– LTC/Custodial
– IHSS
– CBAS
– MSSP
– PACE
Duals Demo
• 456,000 in 8 Pilot
Counties:
– Alameda
– Los Angeles
– Orange
– San Diego
– San Mateo
– Riverside
– San Bernardino
– Santa Clara
24
• 4/1 San Mateo
• 5/1 San Diego, San
Bernardino/Riverside
• 7/1 Alameda and
Los Angeles
• 1/1/15 Santa Clara
25
Questions?
This presentation is subject to copyright. Any reproduction or republication of all or part of this presentation is expressly prohibited. All other rights
reserved. The names, trademarks, service marks and logos or the sponsors appearing in this presentation may not be used in any advertising or
publicity, or otherwise to indicate sponsorship or affiliation with any product or service.

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CAPG | Making Medi-Cal Managed Care Work

  • 1. Making Medi-Cal Managed Care Work Advanced Medical Management, Inc. Kathy Hegstrom President Conifer Health Solutions Megan North President, Value-Based Care SynerMed James Mason President and Chief Executive Officer Presented By:
  • 2. “If your plan is for 1 year, plant rice. If your plan is for 10 years, plant trees. If your plan is for 100 years, educate.” - Confucius 2
  • 3. • Body text goes here – Bullet text • Sub bullet • Body text here 3Winter is Coming?!
  • 4. 4No Need to Lose Your Head
  • 5. So You Pick Your Path to the Throne … 5
  • 8. Advanced Medical Management • AMM as Management Services Organization (MSO) – Independent Physician Associations – Hospitals • AMM specializes in Niche Clients with Custom Needs – Language & Cultural (Korean, Vietnamese, Arabic ) – Start-ups (single owner, specialty owners) – Unique Structures (Performance-based , Closely held) – Geographic (Rural, Hospital-centric, International) – Limited Knox Keene 8
  • 9. Advanced Medical Management • AMM as Fiscal Intermediary (FI) – Government Programs • Medically Indigent • Custodial • Public Health • AMM as Contracted Claims Processing – Health Plans • Overflow during Rapid Expansion • Commercial ACO Demonstration – Hospitals • Dual Risk 9
  • 10. Our Goal 10 Transforming how care is delivered while keeping physicians “whole” And engaging individuals to improve the health of populations
  • 11. Our Footprint 11 Conifer VBC stats Value-Based Care Office Conifer Health – Service Centers Revenue Cycle Management Client Locations Patient Communications Client Locations Value-Based Care Client Locations Key • Service clients in more than 20 states • 300+ clients • 4+ million managed lives • $17+ billion medically managed spend Value-Based Care Office
  • 12. Who Benefits from Us 12 Performing on risk based contracts and driving alignment of physicians Focus on the right population with workflow integration Personalized outreach while controlling healthcare costs Conifer Health sells its value based solutions to many of the stakeholders needed to achieve population health and we are on our way to creating linkages between them
  • 13. Focusing on Impact 13 Integrates Disparate Data Identifies Individual’s Needs Drives Actions to the Care Team Provides Outcomes Feedback • Uses risk analytics and predictive modeling • Segments population by risk levels • Predicts future costs and utilization patterns • Proactively manages individuals to improve outcomes
  • 14. Technology Platform to Improve Performance 14
  • 15. What We Do SynerMed provides an agnostic provider network for Plans • PLANS GET – Low cost, high quality networks • PHYSICIANS GET – Advanced technology, market leverage and better economics through population health management • PATIENTS GET – More choices, high quality networks and a team approach to medicine 15
  • 16. Vital Statistics • 400 FTEs • 800,000 members • Serving: • Sacramento • Fresno • Madera • Kings • San Bernardino • Riverside • Los Angeles County • San Diego County • Georgia 16 • $500 Million in healthcare spend under management • All healthcare products: • TANF • SPD • SCHIP • Medi-Medi • Medicare • Commercial
  • 17. 17
  • 18. Internet of Everything | Healthcare 18
  • 19. 19 Back to Your Regular Programming
  • 20. • SPDs Lessons Learned • Covered California – Welcome Mat Effect • MCEs • CCI Dual Demo 20The Others! Winter is Coming!
  • 21. SPDs • Sicker • Pent up utilization due to lack of access • Dual and Tri DX • Homelessness or near homelessness 21 • 20% sicker than SPDs that opted into Managed Care versus those passively enrolled • Gaps in the PCP model of care • Is the delegated risk/revenue ratio appropriate?
  • 22. MCEs • L1s – Who are they? • M1s – What’s the difference? 22 • We don’t know yet – hopefully by the time we speak, we will know more about utilization patterns • Is the delegated risk/revenue ratio appropriate?
  • 23. Duals • High-cost, high needs patient population • 55% have 3 or more chronic conditions • 1 in 6 live in an Institution • 50% are Dual DX • Old model was fragmented, confusing and inefficient 23 • Part A • Part B • MLTSS – LTC/Custodial – IHSS – CBAS – MSSP – PACE
  • 24. Duals Demo • 456,000 in 8 Pilot Counties: – Alameda – Los Angeles – Orange – San Diego – San Mateo – Riverside – San Bernardino – Santa Clara 24 • 4/1 San Mateo • 5/1 San Diego, San Bernardino/Riverside • 7/1 Alameda and Los Angeles • 1/1/15 Santa Clara
  • 25. 25 Questions? This presentation is subject to copyright. Any reproduction or republication of all or part of this presentation is expressly prohibited. All other rights reserved. The names, trademarks, service marks and logos or the sponsors appearing in this presentation may not be used in any advertising or publicity, or otherwise to indicate sponsorship or affiliation with any product or service.