Personal Information
Organization / Workplace
Mumbai Area, India India
Occupation
Human centered Service Designer & Trainer, Luxury Customer Experience Specialist
Industry
Design
Website
sonaligogia.blogspot.it
About
Sonali is a human centered Service Designer & Trainer that helps businesses create great Customer Experiences from concept to implementation. She has worked for Luxury Retail Brands across India and Europe and brings a very practical organisational perspective to design thinking. She has a business degree from the A.B Freeman School, Tulane and a Masters in Service Design from Politecnico Milan and several certifications as a selling skills trainer.
Her holistic approach to helping businesses differentiate through service starts with service strategy and then aligning the business processes and employees capabilities to deliver great service. Sonali takes on service design and training ...
Tags
service design
luxury experience
luxury retail
service innovation
luxury service
politecnico
retail training
customer experience
retail experience
gas station
beauty
energy
india
emerging markets
selling skills
training design
training
tuscany
travel design
pistoia
tourism
food service
bovisa
dergano
meal sharing
See more
Presentations
(5)Personal Information
Organization / Workplace
Mumbai Area, India India
Occupation
Human centered Service Designer & Trainer, Luxury Customer Experience Specialist
Industry
Design
Website
sonaligogia.blogspot.it
About
Sonali is a human centered Service Designer & Trainer that helps businesses create great Customer Experiences from concept to implementation. She has worked for Luxury Retail Brands across India and Europe and brings a very practical organisational perspective to design thinking. She has a business degree from the A.B Freeman School, Tulane and a Masters in Service Design from Politecnico Milan and several certifications as a selling skills trainer.
Her holistic approach to helping businesses differentiate through service starts with service strategy and then aligning the business processes and employees capabilities to deliver great service. Sonali takes on service design and training ...
Tags
service design
luxury experience
luxury retail
service innovation
luxury service
politecnico
retail training
customer experience
retail experience
gas station
beauty
energy
india
emerging markets
selling skills
training design
training
tuscany
travel design
pistoia
tourism
food service
bovisa
dergano
meal sharing
See more