IBM Software Solution BriefWebSphere IBM WebSphere Cast Iron Cloud integration Integrate Microsoft Dynamics in days You selected Microsoft® Dynamics for its ability to automate and stream- Highlights line ﬁnancial, customer relationship and supply chain processes and help you drive business success, and you realize that integrating them is critical ● Speeds up time to implementation for if you are to achieve a healthy return on your investment. Now you need Microsoft Dynamics integration projects with “conﬁguration, not coding” a simple way to synchronize your customer relationship management approach (CRM) and Enterprise Resource Planning (ERP) data between Microsoft Dynamics and your existing applications to give you the information you ● Achieves greatest cost savings with low monthly subscription rates and need to make important business decisions with greater conﬁdence. 80 percent lower maintenance costs than However, your choices for integration are not appealing. Writing custom other software-based options code or using complex integration platforms is time consuming, involves ● Features prebuilt connectors and lots of software and requires deep middleware expertise. Does this prepackaged integration processes sound familiar? to simplify and accelerate Microsoft Dynamics integration projects That’s why IBM created a fast and simple solution for data migration and ● Eases monitoring and management application integration. IBM® WebSphere® Cast Iron Cloud integration with anytime, anywhere monitoring and 100 percent remote management and for Microsoft Dynamics delivers simplicity by providing everything administration needed to complete application integrations using a “conﬁguration, not coding” approach that frees up expert programmers. Microsoft Dynamics ● Speeds and simpliﬁes development with unmatched ﬂexibility and non- customers choose WebSphere Cast Iron Cloud integration to integrate reliance on niche middleware skills their applications in days and for up to 80 percent less than the cost of (completely standards-based) software-based alternatives. Connect Microsoft Dynamics with your enterprise Most Microsoft Dynamics customers need to rapidly migrate and inte- grate sales and ﬁnancial data—such as leads, customers, orders, inventory and invoices—with other applications and partners. WebSphere Cast Iron Cloud integration for Microsoft Dynamics provides comprehensive con- nectivity to all these applications without any need to install anything at the endpoints.
IBM Software Solution BriefWebSphere Microsoft Dynamics (AX, CRM, GP, NAV, SL) Other ERP/CRM (Oracle EBS, Siebel, SAP, PeopleSoft, Lawson, JD Edwards, etc.) SaaS Applications (salesforce.com, RightNow, NetSuite, Eloqua, Oracle CRM ON Demand, etc.) Flat-files/Excel WebSphere Cast Iron (FTP, HTTP(S), E-mail) Cloud Integration All Major Databases Leading Middleware Tools (Oracle Fusion, etc.) XML and Web ServicesFigure 1: Integrate Microsoft Dynamics with your enterprise in days with WebSphere Cast Iron Cloud integrationAccelerate your Microsoft Dynamicsintegration projectsWebSphere Cast Iron Cloud integration for Microsoft Data Profiling Intelligent Data Cleansing Data EnrichmentDynamics provides everything needed to migrate and integrateMicrosoft Dynamics with other applications and endpoints byproviding the key features described below to simplify andaccelerate data migration and application integration. Figure 3: Migration and data quality ● Data proﬁling: Assess the quality of the data before migrating it 1. Migration 2. Integration 3. Extraction ● Data cleansing: – Duplicate removal (i.e., deduplication): Combine data from various different sources and remove duplicate values – Fuzzy lookup: Conﬁgure sophisticated rules to highlight and correct errorsFigure 2: Integration project phases ● Data enrichment: Perform lookups with third-party providers to enrich your data 2
IBM Software Solution BriefWebSphere Connectivity Transformation Workflow Management “ Integration challenges are often a barrier to widespread adoption of cloud computing services including SaaS. Users of cloud-Figure 4: Integration and extraction based services need a portfolio of viable integration options to ﬂexibly link● Connectivity: Conﬁgurable connectivity between hundreds cloud-based functionality with on-premise of applications and endpoints applications and data.”● Transformation: Drag-and-drop user interface for data transformations● Workﬂow: Visual interface for designing workﬂow rules — Benoit Lheureux, research vice president, application development, integration and web technologies, Gartner● Management: Easy manageability through a single web- based consoleAccelerate projects with Template IntegrationProcesses What projects does WebSphere Cast IronWith thousands of successful customer integrations, WebSphere Cloud integration address?Cast Iron Cloud integration takes advantage of a wealth of inte- WebSphere Cast Iron Cloud integration for Microsoftgration experience to provide a comprehensive set of Template Dynamics rapidly connects a wide variety of applications andIntegration Processes (TIPs). These TIPs are offered for the endpoints while complementing existing integration technolo-most common integration scenarios between Microsoft gies. Companies in industries ranging from manufacturing,Dynamics applications (for example, Great Plains and CRM) retail and consumer packaged goods to energy, transportationand a number of other enterprise applications like Oracle, and logistics use the solution to address application integrationsalesforce.com and SAP, and eliminates the need to build your projects like those listed below.integrations from scratch. You can simply log in through yourbrowser, select the template that best suits your requirements Integration projects addressed:and enjoy proven, supported and certiﬁed processes. The TIPs ● Data migration from heritage applications to Microsoftcan also be further customized to meet your speciﬁc needs using Dynamicsa simple conﬁguration wizard. ● 360-degree view of customers and products across Microsoft Dynamics ERP, CRM and call-center applications ● Opportunity-to-Order integration between marketing automation, Microsoft Dynamics CRM and ERP systems ● Order-to-Cash integration between Microsoft Dynamics CRM, ERP, warehousing and ﬁnancial systems ● Billings, bookings and backlog visibility from Microsoft Dynamics ERP to CRM ● Pricing and product catalog information between Microsoft Dynamics ERP and customer portals ● Purchase orders (POs), shipping notices and payments with suppliers ● Customer support integration between Microsoft Dynamics ERP and customer support systemsFigure 5: Screen capture of the conﬁguration wizard ● Repair and warranty information between call centers and customer portals ● Data extraction from Microsoft Dynamics ERP and CRM to reporting and Business Intelligence (BI) systems 3
IBM Software Solution BriefWebSphere ● Electronic data interchange (EDI) ● Middleware and all major Enterprise Application Integration“ Working with IBM we completed the ﬁrst (EAI) platforms phase of our Microsoft Dynamics integra- ● Project management applications, including Clarity tion project in 20 days. By automating ● Many more sales order processing across our CRM and Why choose WebSphere Cast Iron Cloud ERP systems, we’ve improved print and integration for Microsoft integration? direct mail vendor operating efficiencies.” WebSphere Cast Iron Cloud integration for Microsoft Dynamics provides IT departments with agility as well as the — Mark Litherland, director of IT Architecture & Integration, Grizzard ability to respond quickly to line of business needs. WebSphere Communications Group, Inc. Cast Iron Cloud integration has been speciﬁcally engineered for Microsoft Dynamics and contains everything needed to com- plete integration projects in days.Systems connected: Fastest time to market:●Suite of Microsoft Dynamics applications, including AX ●Graphical conﬁguration, not coding (formerly Axapta), CRM, GP (formerly Great Plains), NAV ●On-demand library of prebuilt Template Integration (formerly Navision) and SL (formerly Solomon) Processes (TIPs) for the most common integration scenarios●Other ERP systems, including SAP, Oracle E-Business Suite (EBS), JD Edwards, PeopleSoft, Baan, QAD, Lawson Lowest costs: and others ●Low monthly subscription pricing●Other CRM systems, including Siebel, Clarify, Remedy, ●Up to 80 percent lower maintenance costs versus software- Oracle, Kana, Vantive and others based alternatives●All major Software as a Service (SaaS) applications, including ●No need to maintain multiple components including hard- Salesforce.com, RightNow, NetSuite, Oracle CRM On ware, web servers, databases and integration brokers Demand and others●All major databases, including Oracle, IBM DB2®, Microsoft Simplest monitoring and management: Structured Query Language (SQL) Server, mySQL, Sybase, ● One hundred percent remote management and administration Informix and others ● Proactive alerting of data and connectivity errors●Flat ﬁles using File Transfer Protocol (FTP), Hypertext ● Monitor from anywhere, anytime Transfer Protocol Secure (HTTPS) and email●Extensible Markup Language (XML) and web services 4
IBM Software Solution BriefWebSphereMost rapid, efficient development:●Unmatched ﬂexibility—can be deployed by way of an on- premise integration appliance or the integration as a service “ IBM is an outstanding addition to the offering Microsoft Dynamics partner community.●Completely standards-based; no reliance on niche IBM’s experience with Software-plus- middleware skills●Prebuilt connectors for SaaS applications, CRM, ERP, cus- Services integration gives customers more tomer support systems, all major databases, ﬂat ﬁles, web serv- choice around their deployment model, so ices, messaging systems and more they can do what’s best for their business.”WebSphere Cast Iron Cloud integration — Robert Deshaies, vice president, U.S. Partner Group,product offerings Microsoft CorporationWebSphere Cast Iron Cloud integration for MicrosoftDynamics comprises various deployment options—WebSphereCast Iron Live and a physical or virtual, on-premiseWebSphere Cast Iron appliance. The ﬂexibility of these options Functional speciﬁcations:provides a smooth transition between on-premise and cloud ●Prebuilt connectivity to Microsoft Dynamicsenvironments as a company’s application landscape changes to ●Low monthly subscription pricing“future-proof” technology investments. While these options ●24x7 Production supportshare the same technology foundation, each is designed to meet ●No restrictions on number of usersspeciﬁc customer needs. ●Powerful data migration and data quality features ●Standards-based connectivity with third-party data enrich-WebSphere Cast Iron Live ment toolsWebSphere Cast Iron Live is the integration as a service solu- ●Rapid integration with Template Integration Processes (TIPs)tion. Using a “develop once, deploy anywhere” approach, and self-guided wizardsWebSphere Cast Iron Live is ideally suited for Microsoft ●Out-of-the-box connectivity to hundreds of enterprise andDynamics customers with a majority of their applications based custom applicationsin the cloud and with no infrastructure on premise. ●Optimized for high-throughput projects ●Graphical data transformationWebSphere DataPower Cast Iron appliances ●Rules-based workﬂowThe WebSphere Cast Iron physical appliance is the on-premise ●Lights-out management and error notiﬁcationintegration solution. It is useful for Microsoft Dynamics cus- ●Out-of-the-box data and connectivity error processingtomers with a majority of their applications based on-premise ●Guaranteed delivery of transactionswho need a standards-based solution and ﬁnd software-based ●Web-based monitoring of integrationsintegration solutions too complex. It is also available as a virtual ●Secure management and data communicationappliance that can be installed on a company’s own hardware. ●Bidirectional real-time and batch integration 5