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How to use Content
Marketing in
eCommerce
Shelley Pringle, Polaris
Katie Hudson, Demac Media
Introductions
Shelley Pringle
PR and Inbound Marketing Consultant
Polaris Marketing & PR
@shelleypringle
www.polarisprinc.com/blog
Katie Hudson
Marketing Manager
Demac Media
@kt_hudson
www.demacmedia.com/blog
Agenda
• 4 Reasons you DON’T need content
• Content’s new role in eCommerce
• Examples
• Discussion
4 Reasons you DON’T
need content
1. Your product is
truly AMAZING!
Top of the Funnel
Questions they have:
How do I…?
What’s the best…?
Should I…?
How do I address this
problem?
2. You have LOTS
of money to spend
on marketing
Top of the Funnel
Questions they have:
How do I…?
What’s the best…?
Should I…?
How do I address this
problem?
3. Growing your
business is not a
priority
Top of the Funnel
Questions they have:
How do I…?
What’s the best…?
Should I…?
How do I address this
problem?
4. You know every
customer
personally
Content Marketing:
Its New Role in eCommerce
Top of the Funnel
Questions they have:
How do I…?
What’s the best…?
Should I…?
How do I address this
problem?
Get Found,
and be Loved
Top of the Funnel
Questions they have:
How do I…?
What’s the best…?
Should I…?
How do I address this
problem?
Low Price
Strategy
=
Non-sustainable
Top of the Funnel
Questions they have:
How do I…?
What’s the best…?
Should I…?
How do I address this
problem?
Education is
the key!
Top of the Funnel
Questions they have:
How do I…?
What’s the best…?
Should I…?
How do I address this
problem?
More likely to be
shared
“To sell in eCommerce is
to sell through a photo”
Examples
• Video
• Free Downloads
• Mobile Apps
• Infographics
• Social Media
• Blogs
• E-Newsletters
• User Generated Content
• Content Curation
Top of the Funnel
Questions they have:
How do I…?
What’s the best…?
Should I…?
How do I address this
problem?
Video
Top of the Funnel
Questions they have:
How do I…?
What’s the best…?
Should I…?
How do I address this
problem?
Free Downloads
Top of the Funnel
Questions they have:
How do I…?
What’s the best…?
Should I…?
How do I address this
problem?
Email Marketing
Top of the Funnel
Questions they have:
How do I…?
What’s the best…?
Should I…?
How do I address this
problem?
Infographics
Top of the Funnel
Questions they have:
How do I…?
What’s the best…?
Should I…?
How do I address this
problem?
Content Curation
Social Media
• Your window to show some personality
• Standard:
– Twitter, Facebook, Linkedin
• The Newbies:
– Vine, Instagram Video, Snapchat
Top of the Funnel
Questions they have:
How do I…?
What’s the best…?
Should I…?
How do I address this
problem?
Social Media:
Vine
Top of the Funnel
Questions they have:
How do I…?
What’s the best…?
Should I…?
How do I address this
problem?
User Generated
Content
Discussion

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How to use content marketing in e commerce

  • 1. How to use Content Marketing in eCommerce Shelley Pringle, Polaris Katie Hudson, Demac Media
  • 2. Introductions Shelley Pringle PR and Inbound Marketing Consultant Polaris Marketing & PR @shelleypringle www.polarisprinc.com/blog Katie Hudson Marketing Manager Demac Media @kt_hudson www.demacmedia.com/blog
  • 3. Agenda • 4 Reasons you DON’T need content • Content’s new role in eCommerce • Examples • Discussion
  • 4. 4 Reasons you DON’T need content
  • 5. 1. Your product is truly AMAZING!
  • 6. Top of the Funnel Questions they have: How do I…? What’s the best…? Should I…? How do I address this problem? 2. You have LOTS of money to spend on marketing
  • 7. Top of the Funnel Questions they have: How do I…? What’s the best…? Should I…? How do I address this problem? 3. Growing your business is not a priority
  • 8. Top of the Funnel Questions they have: How do I…? What’s the best…? Should I…? How do I address this problem? 4. You know every customer personally
  • 9. Content Marketing: Its New Role in eCommerce
  • 10. Top of the Funnel Questions they have: How do I…? What’s the best…? Should I…? How do I address this problem? Get Found, and be Loved
  • 11. Top of the Funnel Questions they have: How do I…? What’s the best…? Should I…? How do I address this problem? Low Price Strategy = Non-sustainable
  • 12. Top of the Funnel Questions they have: How do I…? What’s the best…? Should I…? How do I address this problem? Education is the key!
  • 13. Top of the Funnel Questions they have: How do I…? What’s the best…? Should I…? How do I address this problem? More likely to be shared
  • 14. “To sell in eCommerce is to sell through a photo”
  • 15. Examples • Video • Free Downloads • Mobile Apps • Infographics • Social Media • Blogs • E-Newsletters • User Generated Content • Content Curation
  • 16. Top of the Funnel Questions they have: How do I…? What’s the best…? Should I…? How do I address this problem? Video
  • 17. Top of the Funnel Questions they have: How do I…? What’s the best…? Should I…? How do I address this problem? Free Downloads
  • 18. Top of the Funnel Questions they have: How do I…? What’s the best…? Should I…? How do I address this problem? Email Marketing
  • 19. Top of the Funnel Questions they have: How do I…? What’s the best…? Should I…? How do I address this problem? Infographics
  • 20. Top of the Funnel Questions they have: How do I…? What’s the best…? Should I…? How do I address this problem? Content Curation
  • 21. Social Media • Your window to show some personality • Standard: – Twitter, Facebook, Linkedin • The Newbies: – Vine, Instagram Video, Snapchat
  • 22. Top of the Funnel Questions they have: How do I…? What’s the best…? Should I…? How do I address this problem? Social Media: Vine
  • 23. Top of the Funnel Questions they have: How do I…? What’s the best…? Should I…? How do I address this problem? User Generated Content