As the home health care sector strives to achieve profitability amid multiple business challenges, mobile devices offer significant new opportunities to enhance patient care, reduce expenses and satisfy regulatory requirements. This infographic from Frost & Sullivan provides an overview of the key trends, together with an action plan for the selection and implementation of mobile technology for home health care.

1. SOURCE
Frost & Sullivan research.
A PERFECT STORM
OF ISSUES
A PERFECT STORM
OF ISSUES
MOBILE TECHNOLOGY
ENABLES CAREGIVERS
MOBILE TECHNOLOGY
ENABLES CAREGIVERS
Today’s home health care sector is confronting a
number of critical issues, including:
Today’s home health care sector is confronting a
number of critical issues, including:
Because mobile technology can wirelessly
communicate real-time data to and from a caregiver’s
smartphone, tablet, or wearable, it can effectively
address or mitigate each of the above challenges by:
Because mobile technology can wirelessly
communicate real-time data to and from a caregiver’s
smartphone, tablet, or wearable, it can effectively
address or mitigate each of the above challenges by:
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Improving Home Health Care
Home health care operators should view
new mobile solutions as a positive force
for change in an industry grappling with
many challenges.
MobileTechnology Can Boost Patient
Outcomes, Profits, and Compliance
STAT!
DEMANDING
CLIENTS WITH
COMPLEX NEEDS
DEMANDING
CLIENTS WITH
COMPLEX NEEDS
STRONG GOVERNMENT
REGULATION AND
OVERSIGHT
STRONG GOVERNMENT
REGULATION AND
OVERSIGHT
REMOTE WORKERS
WITH HIGH
CHURN RATES
REMOTE WORKERS
WITH HIGH
CHURN RATES
NARROW PROFIT
MARGINS
NARROW PROFIT
MARGINS
IMPRESSIVE RESULTSIMPRESSIVE RESULTS
Home health care agencies that have implemented
mobile solutions report:
Home health care agencies that have implemented
mobile solutions report:
Mobile home health care apps are only as good as the
device they reside upon. Each device brings its own
strengths, and providers must carefully assess the
pros and cons of each of these powerful tools.
Mobile home health care apps are only as good as the
device they reside upon. Each device brings its own
strengths, and providers must carefully assess the
pros and cons of each of these powerful tools.
Drug
guides
Anatomy
diagrams
Medical
calculators
Facilitate multi-clinician
consults in real-time
View CT scans,
x-rays, MRI displays
Access patient’s electronic
health record (EHR)
Capture biometric data via M2M
monitor or new wearable smartwatch
Clock in via
wireless time card
Document care on
a wireless form
Download case
schedule and directions
Complex medical needs and regulatory
requirements are better met when all
patient data are easily accessible.
Optimizing Patient
Treatment
Remote
Monitoring
New devices can deliver 24/7 oversight
without the need for 24/7 caregiver
presence, boosting both care quality
and profitability.
Caregiver-tailored apps make it easier
for these individuals to perform their
jobs, which in turn reduces churn and
improves overall efficiency.
Workforce
Management
Sharing Medical
Reference Materials
Clients increasingly expect immediate,
expert knowledge and
information-sharing.
CHOOSE THE RIGHT
MOBILE DEVICE
CHOOSE THE RIGHT
MOBILE DEVICE
BETTER
PATIENT CARE
BETTER
PATIENT CARE
INCREASED CAREGIVER
PRODUCTIVITY
INCREASED CAREGIVER
PRODUCTIVITY
LESS AFTER-HOURS
PAPERWORK
LESS AFTER-HOURS
PAPERWORK
REDUCED EMPLOYEE
TRAVEL TIME AND
FUEL COST
REDUCED EMPLOYEE
TRAVEL TIME AND
FUEL COST
FASTER MEDICARE
REIMBURSEMENTS
FASTER MEDICARE
REIMBURSEMENTS
When deciding where and how to integrate mobile
technology into day-to-day operations, home health
care providers should follow these first steps:
When deciding where and how to integrate mobile
technology into day-to-day operations, home health
care providers should follow these first steps:
IT’S TIME TO MOBILIZEIT’S TIME TO MOBILIZE
Wearable
Device
Wearable
Device
Smartphone
KEYBENEFITS
Portable
Affordable
Powerful
processors
Crisp
displays
Accurate
data
Personal
control
24/7
monitoring
Easy to use
Mobility Action Plan
FIRST STEPS
Remote Patient
Monitoring Device
TabletTablet
Create strategy
team, including
actual end-users.
Define and
prioritize pain
points.
Choose a
trusted mobility
partner.
Decide on prebuilt
vs. customized
mobile apps.
Define device form
factor(s) and
operating system(s).
Ensure
enterprise-grade
data security.
Run the
business case.
Consider a
pilot.
HEALTH CARE
PROVIDERSNEED A
MOBILITY ACTION
HOME
PLAN
140
88
80
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