1. Mar 10, 2015
Dear RR RATHOGWA
Congratulations on completing the Cisco® CCNP TSHOOT: Maintaining and Troubleshooting
IP Networks course as part of the Cisco Networking Academy® program. This hands-on, lab-
oriented course has prepared you for exciting career opportunities in the technology industry.
By completing this course you have earned a Certificate of Completion for CCNP TSHOOT:
Maintaining and Troubleshooting IP Networks, and acquired competencies that include the
following:
• Monitor, maintain, and troubleshoot a complex network
• Plan and document the most common maintenance functions in complex enterprise
networks
• Develop a troubleshooting process to identify and solve problems in complex enterprise
networks
• Select tools that best support specific troubleshooting and maintenance processes in
large, complex enterprise networks
• Practice maintenance procedures and fault resolution in switched and routed
environments
• Troubleshoot IPv4 addressing services and IPv6 routing issues
• Troubleshoot network infrastructure services, network performance issues on switches
and routers, and network integration issues affecting wireless connectivity, VoIP, and
video
• Practice maintenance procedures and fault resolution in a secure infrastructure
Technological literacy is more important today than ever before, and Cisco is proud to provide you
with the knowledge and skills necessary to build and maintain computer networks.
Please accept my best wishes for your continued success.
Sincerely,
John T. Chambers
Chairman and Chief Executive Officer
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
Direct: 408 526 4000
FAX: 408 526 4100
www.cisco.com