How does a dentist or office manager gather, analyze and understand all your data, run the business and still have time
to provide exceptional dentistry?
2. Business Intelligent
Systems
Organizations like hospitals, basketball teams, dental labs, etc. are rapidly adopting
dashboards
with Business Intelligence (BI) to monitor performance and create daily actions towards their
goals. For years these organizations have invested a great deal of time and resources to
compile information that would tell them if their business was healthy or if it needed to
be strengthened. In order to obtain this information, full time analysts would comb
through all available data to identify, gather, and organize
relevant/actionable metrics.
3. In short, decision makers want easy to read information that is accurate in order to make
decisions needed to achieve business goals.
Dentistry is a field that provides healthcare, but it’s still a business that can and should
provide
impressive financial returns and a healthy quality of life. So how does a dentist or office
manager gather, analyze and understand all your data, run the business and still have time
to provide exceptional dentistry?
Current Method used by Most
Dentist
REPORTS
What are you currently doing with data from your Practice
Management Software systems and QuickBooks? Do you:
4. Print random reports that make little to no sense that forces
you
to make emotional decisions.
Use real-time, relevant and accurate easy to understand
metrics
so that you can make well-informed business decisions.
Review only the data from prior periods to only identify how you
performed in the past
Use the data to identify future outcomes and areas that
need
attention today that will aect tomorrow.
5. Hopes that someone understands and is tracking the critical metrics needed to make
informed
performance and business decisions.
Have a culture of the entire team using Business Intelligence as a key element to help each team
player
understand his and her roles and how it affects the results of the business.
Reports and some “dashboards” tell you what happened, but
leave
you high and dry on what actions you need to take in order to
improve or maintain a healthy position.
7. In 1985, Southwest Airlines was one of the first companies to make use of Business Intelligence (BI)
to
improve its performance. Today, Southwest Airlines is the world's largest low-cost carrier, has 44,831
employees, and operates more than 3,400 flights per day to 89 destinations. Its use of BI has c
ontributed to its steady growth, financial solvency, and ultimate business success.
In the 1990’s Kodak suered, its long-time rival Fujifilm was doing rather well. The two firms
have much in common. Both enjoyed lucrative near-monopolies of their home markets:
Kodak selling film in America, Fujifilm in Japan. Both firms saw their traditional business
rendered obsolete. But whereas Kodak has so far failed to adapt adequately, Fujifilm has
transformed itself into a solidly profitable business of some $12.6 billion to Kodak's
$220m.
8. Why did these two firms fare so dierently?
(http://www.economist.com/node/21542796)
BI analyzes an organization’s raw data.
Companies use BI to improve decision making, cut costs
and identify new business opportunities. BI is more than
just
reporting and more than a set of tools to coax
data out of systems.
(http://www.cio.com/article/2439504/business-intelligence/business-intelligence-definition-and-solutions.html)
Southwest and Fujifilm used all possible
data
to make business decisions for the future.
9. Dashboards
Dashboards are used when you drive you car, view the stock exchange, and even on your
smart
phone. Dashboards are visual indicators that present data, some look nice with no real
value,
others give you actionable nitems to stay out of danger.
Eective dashboards need to have BI behind the display so that the user can quickly
understand
what they should continue doing, start doing, or stop doing.
Ineective dashboards provide you with what happened, similar to a report. Without BI it is
only a visually attractive report and provides you no more insight into the future than
looking
in the rearview mirror of a car while driving.
10. Dental Dashboards with BI
Combined data from your practice management software (Dentrix, Eaglesoft,
Open Dental, etc) and accounting systems (QuickBooks), while infusing dental
specific standards and proven algorithms, generates powerful Business
Intelligence
for the dentist. When displayed on an easy to understand dashboard, dentist
now
have a crystal ball to see where the practice is going and what he/she
needs to do to improve the future.Arizona Practice (Collection Percentage Declined & New Patient
Count
Declined with a declining Pre-Appointment %) Ouch, Business closed.
11. Dentists are now turning to dashboards with BI as the preferred user interface for leading their
practice. What was once seemingly useless data has now become priceless information for
analyzing practice performance, improving the performance and profitability of the practice
and improving the quality of life for the dentist and his or her staff.
There’s no doubt that dashboards geared specifically toward the dental industry are a critical
component for dental practice success in the 21st century.
12. For the past 2 years, Dental Intel, with a team of MBA Data Analysts, has
been working closely with hundreds of dental oces who have immersed
themselves into learningthe key performances that either lead to
successes
or shortfalls within the dental practice.
"Dental Intel gives me access to real-time, actionable data from all areas
of my practice. The quality of my life and ease of running my practice has
never been better” - Dr. Clyde Maxwell, Gentle Family Dentistry
13. Are all dashboards created equal?
There are technologies and software that aggregate information for dentists and
dental
practices, but for many, these systems have left much to be desired. Many dentists
have
complained that the existing dashboards provide unnecessary data and lack the
support
necessary to interpret the data in order to gain the needed insight about what the
numbers actually mean.
These dashboards often leave the dentist without a clear understanding of she or he
should do.
14. The ability to see the stats daily has allowed us to provide daily positive re-enforcement for
our sta. Instead of top down management where we have to tell the staff every little thing
to do, our staff actually has the initiative to do it on their own” – Dr. Austin Brown, Kentucky
Dental Intel dashboards improve individual, team, and overall practice performance,
empowering employees with the most relevant information for enhanced decision-making.
Not only have practices seen the higher performance levels which lead to increased financial
success, but more importantly, the quality of life for the overall team has greatly improved.
16. Dental practice consultants and office managers also benefit from dental dashboards. Using Business Intelligent
dashboards with their clients can help them decrease the time and effort it takes to obtain initial information
and analyze it.
Then once in place, they have the intelligence to identify very quickly the adoption of new policies, procedures
and systems being implemented into the practice. They can quickly see what is working and what is not
working.
What the practice should start doing and what the practice should stop doing. Dental Intel’s trained dental data
analysts serve as guide to the consultant and office manager, thereby increasing their capacity to provide better
and more in-depth service while Dental Intel’s intelligent dashboards do the heavy lifting in the
background.
17. While Business Intelligent dashboards oered to dentists and dental
practice
consultants, helps keep healthy practices healthy and on target to reach
their
goals, they are a sure way to help a struggling or unhealthy practice
change
its course and move into the tope 10% of successful practices.
Boost Productivity Dr. Calderwood, in Washington, used Dental Intel
dashboards
to improve productivity and went from working 5 days/week with a great
income,
to working 3 days/week and net earnings of $76,000/year more.
Case
Study:
18. Case Study: Better Resource Allocation Using Dental Intel,
Dr. Westover in New Mexico was able to make multiple
business
decisions that resulted in a decrease of marketing spending
by
more than $40,000/year, increase in patient flow, and $80,000
in additional collections/year. This resulted in a net dierence
of $120,000, most of which was profit.Case Study: Add one more case study
here
(Practice that wanted to close doors.)
Bottom line - when performance is measured performance
improves, and when performance is measured and reported
back, the rate of improvement accelerates. Dental Intel provides
an
innovative dashboard that performs this measuring and reporting
system for the practice. With technology that automatically
aggregates data from your QuickBooks, Practice Management
Software and spreadsheets, obtaining timely, accurate and
relevant intelligence that guides your practice to success
has never been easier.
19. TOP 10%
The top 10% of dental oce understand this and have been actively analyzing their
data to
make good business decisions in order to be successful.
Proof Statement from Maxwell Here – He is a successful dentist that has always
understood
the importance of Business Intelligence. Watch his video and write what best fits after
the
above paragraph
20. To obtain more information on how dental intel dashboards can
help
your practice move to the next level of business success call dental
intel today at or visit www.dentalintel.com
Don’t be slow to implement business intelligence in your
practice.
By gaining impactful insight through real-time accurate data
from
your practice you can immediately improve your performance,
financial position, and quality of life.