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SAVE YOUR $100K: MBA
LESSONS FOR HACKERS



For more information, please contact Leonard Fishman at
lenny@pledge4good.com or Vikram Bellapravalu at vik@pledge4good.com.
WALL STREET TO        VIA AN   MBA

                 Tracer Capital
                  Management




                                     1
THE REALITY: MBAS CAN CREATE GREAT
COMPANIES




                                     2
#1: THE BEST WORKPLACES HAVE COMMON
 TRAITS
  Start-up / entrepreneurship implication: HR, culture

                         Skill variety
  Meaningfulness
                         Task
                         significance



                                           Motivated
   Responsibility         Autonomy         Employees




Knowledge of Results         Feedback

                                                         3
#2: VIRALITY DOESN’T JUST HAPPEN
        Start-up / entrepreneurship implication: marketing

    Advertises
         Itself                          Social              Practical
                                        Currency              Value              Emotion




                    Common
                      Ground                                             Story
                                                  Triggers




Source: Jonah Berger. Wharton School.                                                      4
#3: CONSUMERS AREN’T STRICTLY RATIONAL
    Start-up / entrepreneurship implication: pricing policy
                    Prospect Theory                                                Hyperbolic Discounting




                  Mental Accounting                                                   Odd Number Pricing




                                  >
           AOV                                      AOV

Source: Wikipedia: http://en.wikipedia.org/wiki/Prospect_theory; http://en.wikipedia.org/wiki/
File:Hyperbolic_vs._exponential_discount_factors.svg                                                        5
#4: FOCUS ON INDIVIDUAL DYNAMICS
        Start-up / entrepreneurship implication: marketing

      Aggregate retention rates typically                                         …but generally see increasing
        observed as stable over time…                                             retention amongst cohorts…




                                                                                                       …CLV calculation
                                                                                                        using aggregate
                                                                                                           measures
                                                                                                      underestimates badly


Source: Peter Fader. Bruce Hardie. Available: http://www.brucehardie.com/talks/cba_workshop_paris_2007_handout.pdf           6
#5: THINK CRITICALLY ABOUT INVENTORY
            Start-up / entrepreneurship implication: server
                   capacity, inventory management

   •  Under- or over-capacity is a
                                    Cu
      business model flaw F(Q) =
                                 Cu + CO
   •  Buy inventory up to X* = µ + σ * Q

           •  Newsvendor Critical Ratio:
                      €
           •  CU – lost revenue from under-
                      €
              ordering inventory

           •  CO – cost of over-ordering
              inventory

Source: http://members.pioneer.net/~mchumor/business_inventory_toons.html   7
#6: CONTRACTS DON’T HAVE TO BE WRITTEN
         Start-up / entrepreneurship implication: customer,
                   employee, supplier management

    •  Only require:

           •  Mutual ascent – offer,
               acceptance

           •  Consideration

           •  Legality

           •  Capacity




Source: http://www.cartoonstock.com/directory/o/oral_contracts.asp   8
#7: LITIGATION IS A BUSINESS TACTIC AND A
   PRICEABLE RISK
              Start-up / entrepreneurship implication: legal




Source: Wharton School. LGST621. Winter 2011.                  9
#8: FUNDING CONVERTS YOUR EQUITY INTO
A DEEPLY OUT OF THE MONEY OPTION
  Start-up / entrepreneurship implication: ownership
Perceived - $100K Initial Capitalization
     Equity Ownership                      Equity Ownership
                        $1MM “A” for
                        20%; 2x Pref.         Invest
                                                ors
                                               20%
           Found                                   Found
             er                                    er 80%
           100%

Actual - $100K Initial Capitalization
     Equity Ownership                      Equity Ownership   Founder
                        $1MM “A” for                            with
                        20%; 2x Pref.           Invest
                                                                Call
                                                  ors
                                                100%           Option
                                                                with
           Found
             er                                               $2.0MM
           100%                                                Strike   10
APPENDIX




For more information, please contact Leonard Fishman at
lenny@pledge4good.com or Vikram Bellapravalu at vik@pledge4good.com.
PERSUASION CAN BE LEARNED
     Start-up / entrepreneurship implication: negotiations,
                  email marketing, cold calling

      Persuasion Weapon                                                Example

   Liking                                        “We’re developers like you”

   Reciprocity                                   “We’re offering a major discount, so prepay today”

   Social proof                                  “We have 75% of the Fortune 100”

   Consistency                                   “Commit to a monthly $10.00 donation today”

   Authority                                     “Our team consists of 10 PHDs”

   Scarcity                                      “Request a beta invite today”




Source: Cialdini. “Harnessing the Science of Persuasion.”                                             12
CONTACT DETAILS

www.pledge4good.com
www.facebook.com/pledge4good
@pledge4good

Vikram Bellapravalu
vik@pledge4good.com
646.238.5098




                               13

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MBA Lessons for Hackers - Barcamp NYC Presentation by pledge4good

  • 1. SAVE YOUR $100K: MBA LESSONS FOR HACKERS For more information, please contact Leonard Fishman at lenny@pledge4good.com or Vikram Bellapravalu at vik@pledge4good.com.
  • 2. WALL STREET TO VIA AN MBA Tracer Capital Management 1
  • 3. THE REALITY: MBAS CAN CREATE GREAT COMPANIES 2
  • 4. #1: THE BEST WORKPLACES HAVE COMMON TRAITS Start-up / entrepreneurship implication: HR, culture Skill variety Meaningfulness Task significance Motivated Responsibility Autonomy Employees Knowledge of Results Feedback 3
  • 5. #2: VIRALITY DOESN’T JUST HAPPEN Start-up / entrepreneurship implication: marketing Advertises Itself Social Practical Currency Value Emotion Common Ground Story Triggers Source: Jonah Berger. Wharton School. 4
  • 6. #3: CONSUMERS AREN’T STRICTLY RATIONAL Start-up / entrepreneurship implication: pricing policy Prospect Theory Hyperbolic Discounting Mental Accounting Odd Number Pricing > AOV AOV Source: Wikipedia: http://en.wikipedia.org/wiki/Prospect_theory; http://en.wikipedia.org/wiki/ File:Hyperbolic_vs._exponential_discount_factors.svg 5
  • 7. #4: FOCUS ON INDIVIDUAL DYNAMICS Start-up / entrepreneurship implication: marketing Aggregate retention rates typically …but generally see increasing observed as stable over time… retention amongst cohorts… …CLV calculation using aggregate measures underestimates badly Source: Peter Fader. Bruce Hardie. Available: http://www.brucehardie.com/talks/cba_workshop_paris_2007_handout.pdf 6
  • 8. #5: THINK CRITICALLY ABOUT INVENTORY Start-up / entrepreneurship implication: server capacity, inventory management •  Under- or over-capacity is a Cu business model flaw F(Q) = Cu + CO •  Buy inventory up to X* = µ + σ * Q •  Newsvendor Critical Ratio: € •  CU – lost revenue from under- € ordering inventory •  CO – cost of over-ordering inventory Source: http://members.pioneer.net/~mchumor/business_inventory_toons.html 7
  • 9. #6: CONTRACTS DON’T HAVE TO BE WRITTEN Start-up / entrepreneurship implication: customer, employee, supplier management •  Only require: •  Mutual ascent – offer, acceptance •  Consideration •  Legality •  Capacity Source: http://www.cartoonstock.com/directory/o/oral_contracts.asp 8
  • 10. #7: LITIGATION IS A BUSINESS TACTIC AND A PRICEABLE RISK Start-up / entrepreneurship implication: legal Source: Wharton School. LGST621. Winter 2011. 9
  • 11. #8: FUNDING CONVERTS YOUR EQUITY INTO A DEEPLY OUT OF THE MONEY OPTION Start-up / entrepreneurship implication: ownership Perceived - $100K Initial Capitalization Equity Ownership Equity Ownership $1MM “A” for 20%; 2x Pref. Invest ors 20% Found Found er er 80% 100% Actual - $100K Initial Capitalization Equity Ownership Equity Ownership Founder $1MM “A” for with 20%; 2x Pref. Invest Call ors 100% Option with Found er $2.0MM 100% Strike 10
  • 12. APPENDIX For more information, please contact Leonard Fishman at lenny@pledge4good.com or Vikram Bellapravalu at vik@pledge4good.com.
  • 13. PERSUASION CAN BE LEARNED Start-up / entrepreneurship implication: negotiations, email marketing, cold calling Persuasion Weapon Example Liking “We’re developers like you” Reciprocity “We’re offering a major discount, so prepay today” Social proof “We have 75% of the Fortune 100” Consistency “Commit to a monthly $10.00 donation today” Authority “Our team consists of 10 PHDs” Scarcity “Request a beta invite today” Source: Cialdini. “Harnessing the Science of Persuasion.” 12