[Full Paper Link Below]
Reinvent your eCommerce business in 2016 to unlock your organization’s potential!
Global economy, technology innovations and customer behaviors have always put а mark on trends in retail… and many other businesses too. The difference today is that shifts are more dynamic than ever and constant innovation is a must in order to keep up with the market.
Although we should consider local specifics and different product category’s characteristics, there are a few key trends to shape the year 2016 for eCommerce. They will knock on your retail door any minute, if they haven’t done so already!
Grab the full paper at:
http://bit.ly/Free10TrendsDownload
and start reinventing
your online business!
3. Mobile Revenue
Will Catch Up
With Desktop
MOBILE REIGN
Smartphone and tablet users become a
constant opportunity for retailers.
Shopping can happen anywhere,
anytime.
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4. Online Becomes
More Customer-
Centric Than Ever
PERSONALIZATION
Full-service shopping experience is a
customer expectation. Behavior has
shifted towards individualization of
offers and content.
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5. Delivery
Optimization
THE "NOW" DEMAND
It is essential that retailers deliver
better, even free shipping, same-day
service and free return delivery.
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6. Big Data And
Actionable
Analytics
EVERY CLICK IS DATA
Real-time actionable analytics are
to take over and empower retailers
to capitalize on their vast data.
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7. Millennials Are
The King
POWER OVER SHOPPING
Tech-savvy millennials have the best
purchasing power, being the group to
have more spending power than any
other generation.
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8. Social And
Shopping
Become One
DIRECT PURCHASES
Retailers should engage, driving the
conversation and delivering product
information straight to the consumer
via social channels & buying options.
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9. Multi-Channel
Shopping
ONE PURCHASE CYCLE
Consumers want smooth interactions
across all channels, and providing that
will be one of the biggest challenges that
retailers face in the near future.
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10. Online Loyalty
Programs
PERSONAL TREAT
Loyalty programs will boost, providing
better retention and brand loyalty,
delivered through personal offers,
exclusive sales, promotions, ratings.
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