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COAST WHOLESALE APPLIANCES INC.
Third Quarter 2012
Coast Wholesale Appliances Inc. (Coast) was established on January 1, 2011 with the conversion of Coast Wholesale
Appliances Income Fund to a publicly traded, monthly dividend paying corporation. Shares of Coast began trading on the
Toronto Stock Exchange under the symbol “CWA” on January 6, 2011.

Coast is a leading independent supplier of major household appliances and accessories. Founded in 1978, we originally oper-
ated mainly as a wholesale supplier to developers and builders in Western Canada, later broadening our focus to include the
retail market. In January 2009, we expanded geographically into the Greater Toronto Area (GTA) of Ontario.

Today, we combine contract sales to developers and builders of multi-family and single-family housing with direct retail sales
at 15 stores across the four western provinces and one store in the GTA. At each Coast location, we offer our customers the
convenience of one-stop shopping for all of their major household appliance need featuring more than 35 brands.

The exceptional stability our business has shown over the past 34 years is due in large part to the essential nature of the major
home appliances we sell. New product innovations and a focus on home décor and energy efficiency have also contributed to
our sales results.

Our business strategy has three elements. To create value for our shareholders, we are working to:
1.	 Build on our strong market position in Western Canada and explore growth opportunities in Western Canada and Ontario
    as they arise;
2.	 Increase sales from our existing stores; and
3.	 Continue to enhance our profitability.




   Nanaimo
   1 store
   Victoria
   1 store

              Vancouver
              1 store
              Burnaby                                    Red Deer
              1 distribution warehouse   Kelowna         1 store      Saskatoon
                                         1 store                      1 store     Regina
              Coquitlam                                                           1 store
              1 store                        Calgary           Edmonton
                                                               2 stores                     Winnpeg
                                             2 stores                                       1 store
              Surry
              1 store                        1 distribution    1 distribution
                                             warehouse         warehouse                              Toronto
              Abbotsford                                                                              1 store
              1 store
Performance Highlights
(in thousands of dollars except percentages and per-share amounts)			
						
	                                              2012	 2011	 2010	 2012	2011	2010
 	                                               Q3	            Q3	       Q3	    YTD	     YTD	     YTD
Sales	                                       38,898	 36,001	 34,947	 106,663	 98,313	102,461
Gross profit	                                 8,804	 8,840	 8,575	 24,193	23,941	25,421
As a percentage of sales	                    22.6%	         24.6%	   24.5%	   22.7%	   24.4%	   24.8%
Profit (loss)	                                1,374	         1,440	  (3,749)	  2,494	   2,034	    (451)
Basic and diluted net income per share	       0.137 	        0.144 	     N/A	  0.249 	  0.203 	     N/A
						
EBITDA before other costs	                    2,429	         2,670	    2,422	  5,107	   5,507	   6,821
EBITDA margin before other costs	             6.2%	          7.4%	    6.9%	    4.8%	    5.6%	    6.7%
						
EBITDA	                                       2,429	 2,573	 2,422	 5,107	4,604	6,435
EBITDA margin	                                6.2%	 7.1%	6.9%	 4.8%	4.7%	                        6.3%
EBITDA per share	                             0.242 	        0.256 	     N/A	  0.509 	  0.459 	     N/A




Letter to Shareholders: 02
Management’s Discussion and Analysis: 05
Unaudited Interim Condensed Financial Statements: 21
Notes to the Unaudited Interim Condensed Financial Statements : 25
Corporate Information: 28




                                                                [ 1 ]
To our Shareholders




The three months ended September 30, 2012 marked our                 Year-to-date sales results reflect strength of
fifth consecutive quarter of revenue growth. Once again,             builder business
we improved our sales across all of our geographic markets.
As in the past four quarters, our business benefited from            For the year-to-date, our revenues of $106.7 million were
a steady flow of development activity in both the multi-             up by 8.5% from the $98.3 million we reported for the first
family and single-family builder sectors. Unfortunately, our         nine months of 2011. Our builder sales increased by 14.8%
percentage gross margin performance was again negatively             year-over-year and retail revenues improved by 1.1%, while
impacted by the fiercely competitive business environment            our other revenues were down by 0.9%. As a result, our
that persisted across Canada.                                        sales mix for the first three quarters also shifted in favour of
                                                                     the builder segment.
Robust Q3 builder sales growth complemented                          Our nine-month gross profit of $24.2 million was up slightly
by strong retail sales                                               from the $23.9 million we reported in 2011, while our gross
Our sales revenue of $38.9 million was up by 8.0% from               margin percentage dipped to 22.7% from 24.4% last year.
the third quarter of 2011. Sales to builders increased by            As with the quarterly result, the 1.7% decrease in gross
13.8%, while sales to retail customers improved by 2.4%.             margin percentage was mainly due to more competitive
Our other revenues, which come from warranty sales, freight          pricing in the builder segment of our business.
and installation, sales of glass products and commission             Nine-month EBITDA of $5.1 million was up by $0.5 million
sales, were down by 7.8% from the third quarter of last              from the $4.6 million we reported after other costs in 2011
year. The decline in other revenues was mainly due to our            ($5.5 million before other costs). Our EBITDA margin of
discontinuation of glass sales at all but one of our BC stores       4.8% was also up modestly from the 4.7% reported last year
in the second quarter.                                               (5.6% before other costs). We recorded an after-tax profit of
During the third quarter, we achieved double-digit increases         $2.5 million for the nine months, compared to a $2.0 million
in our overall sales revenues in both Saskatchewan                   after-tax profit in the same period of last year. The difference
and Manitoba. Our recently-relocated GTA store again                 between the two years was mainly due to the $0.9 million in
experienced healthy sales growth, and particularly in the            other costs we incurred in 2011.
builder segment. The ongoing strength of our builder sales           Given the current highly competitive business environment,
across our stores shifted our business mix for the three             we are pleased with our sales results for the third quarter
months in favour of this segment.                                    and year-to-date. However, we remain unhappy with our
With the higher revenues, we maintained our third quarter            gross margin percentage, which continues to reflect the
gross profit at the $8.8 million we recorded in 2011.                compression of pricing we have experienced in our core
However, our gross margin percentage decreased to 22.6%              builder business since the beginning of the year. With
from 24.6% last year. The 2.0% decline in gross margin               the typical 18 to 24-month lag between when a contract
percentage was due mainly to ongoing competitive pressure            sale to a builder is logged and when the appliances are
and the resulting price compression in the builder segment           delivered, we are now realizing sales that were negotiated
of our business. These factors brought our contract sales            in the second half of 2010 and in 2011 at unit prices that
gross margin down from historical levels.                            reflect the more challenging economic conditions that have
                                                                     prevailed since the beginning of the recession in 2008.
Third quarter EBITDA of $2.4 million was below the $2.6
million we reported in Q3 2011 but improved over both                Despite the growing competitive pressure, we have
the first and second quarters of 2012. The year-over-year            maintained a very strong backlog of contract orders for
reduction in our gross margin percentage reduced our                 future delivery across all of our markets. We are also happy
EBITDA margin to 6.2% from 7.1% last year. After taxes,              to report that our addition of the KitchenAid® brand at our
we recorded a profit of $1.4 million for Q3, which was               12 BC and Alberta stores in January continued to generate
consistent with the amount we reported after taxes in 2011.          sales in excess of our expectations.




                                                                 [ 2 ]
Continued focus on upgrading stores,                                Sustaining our dividends to shareholders
reducing inventory                                                  In the third quarter, we maintained our monthly dividends
During the third quarter, as part of our ongoing strategy to        at the $0.035 per share rate we initiated in February 2011
enhance profitability by increasing sales from our existing         following our conversion to a publicly-traded corporation.
stores, we completed improvements to our Coquitlam, BC              Subsequent to quarter-end, a dividend in the same amount
store and moved forward with renovation work at our                 was declared for the month of October. This monthly
Calgary South store in Alberta. We expect to complete the           dividend equates to $0.42 per share per annum.
Calgary South improvements by the end of the year. In               Outlook
Saskatoon, Saskatchewan, where we added new warehouse
space adjacent to our store in Q2, we completed the                 The following outlook discussion is qualified in its entirety
planned conversion of our former in-store warehouse to              by the forward-looking statements proviso at the beginning
a dedicated clearance centre. Refurbishments were also              of the Management’s Discussion and Analysis (MD&A)
completed during the quarter at our Surrey, BC store, where         that follows this letter, and by the section on risks and
we converted the space previously used for glass assembly           uncertainties at the end of our MD&A.
and glass inventory storage to a clearance centre.                  The outlook for our business remains very cautious. In the
The store upgrades we have undertaken over the past 18              builder segment, we expect that our revenues will continue
months have been extremely well received by our customers,          to grow in the fourth quarter of 2012 as projects in our
generating increased traffic by enhancing Coast’s appeal as         order backlog move into the final stages of development,
a shopping destination for retail buyers. The addition of the       particularly in the multi-family sector. However, we anticipate
new clearance centres will support our focus on clearing out        that the rate of growth will slow as these projects are
eliminated and discontinued products.                               completed and that our revenues may be impacted by a
                                                                    softening of our single-family business, reflecting an ongoing
Reducing our inventory remains a priority. Unfortunately, we        downward trend in single-family housing starts. We also
did not make as much progress toward this objective during          expect that very competitive market conditions will keep unit
the third quarter as we had planned. Our inventories have           prices below historical levels and hence compress margins
remained at higher than normal levels due to the increased          on our builder sales for the foreseeable future. On the
product required to support both our sales growth and our           retail side, while Coast’s retail sales were strong in Q3, we
introduction of KitchenAid® in BC and Alberta. We are               anticipate that consumers will remain careful about making
continuing to closely review our product offering and we will       major purchases and that extremely competitive retail pricing
be working with our key suppliers over the coming months            will persist into 2013, again putting downward pressure on
to reduce the number of items we need to stock in our               sales and margins.
warehouses. We will also be eliminating additional marginal
items and further refining our inventory ordering and control       We expect that our financial performance will continue to
processes.                                                          be impacted by slow economic growth and fragile consumer
                                                                    confidence in our western Canadian and GTA markets for
I am pleased to report that we successfully completed our           some time yet. However, we remain confident that the
search for a replacement for our retiring CFO, Jack Peck            builder-focused business strategy we currently have in place
during the quarter. Gordon Howie joined Coast as CFO                is the right one to sustain us through the challenges we
on September 1, 2012. A Chartered Accountant, Gordon                currently face, and that this strategy will enable us to grow
has more than 25 years of financial and operational                 our business over the longer term as economic conditions
management experience with a focus on retail consumer               improve. Based on our strong sales performance in the GTA
products and supply chain management.                               this year, we remain very optimistic about the potential for
                                                                    our expansion in the country’s most populous market.




                                                                [ 3 ]
Over the balance of the year, in addition to completing renovations at our Calgary South store, we will be finalizing plans for a
major upgrade to the retail showroom at our Saskatoon store. We expect to begin the Saskatoon upgrade by early 2013.
In closing, we extend our very best wishes and appreciation to Harlow Burrows, who resigned as a Director of Coast in mid-
September to pursue personal interests. Harlow was one of three founders of Coast in 1978 and is a former Chief Executive
Officer of the company. He served on Coast’s Board from its formation with our conversion from a privately held business to
a publicly traded entity in 2005. As a principal of CWAL Investments Ltd., Harlow will remain a major shareholder of Coast. In
his place, we are pleased to welcome Jack Peck, our former CFO, to our Board of Directors. Prior to joining Coast in 2005, Jack
held senior financial management positions with both publicly traded and large privately held entities. He brings more than 30
years of financial and business operations experience to his new Board role and we believe he will be a strong addition.
On behalf of Coast’s management and our Board of Directors, we offer our appreciation to all of our partners in success
– our employees across Western Canada and in Ontario, our suppliers and our customers – and our gratitude to you, our
shareholders, for your continued support of our business.
We look forward to reporting back to you again after the end of the year.
Sincerely,




Maurice E. Paquette
President and CEO, Director
Coast Wholesale Appliances Inc.




Patrick B. Dennett
Chairman of the Board of Directors
Coast Wholesale Appliances Inc.




                                                              [ 4 ]
COAST WHOLESALE APPLIANCES INC.




MANAGEMENT’S DISCUSSION AND ANALYSIS OF
FINANCIAL CONDITIONS AND OPERATIONS




For the period ended September 30, 2012
This management’s discussion and analysis (MD&A) has been prepared by Coast Wholesale Appliances Inc. (Coast) as of
November 2, 2012. The MD&A should be read in conjunction with Coast’s unaudited interim condensed financial statements
and accompanying notes for the period ended September 30, 2012 and Coast’s audited financial statements for the year
ended December 31, 2011 (both available at www.sedar.com and www.coastwholesaleappliancesinc.com). The financial
statements have been prepared in accordance with International Financial Reporting Standards (IFRS) and are reported in
Canadian dollars.

This report presents our financial results for the period from January 1, 2012 to September 30, 2012.

Forward-looking Statements
This report includes forward-looking statements, which involve known and unknown risks, uncertainties and other factors that
may cause actual results, performance or achievements or industry results to be materially different from any future results,
performance or achievements expressed or implied by such forward-looking statements. These forward-looking statements
are identified by the use of terms and phrases such as “anticipate”, “believe”, “estimate”, “expect”, “may”, “plan”, “will”,
and similar terms and phrases, including references to assumptions. Such statements may involve, but are not limited to,
comments with respect to the sustainability of our dividends to shareholders, the performance of the Canadian economy and
our sales expectations. Forward-looking statements are included in, but are not limited to, the sections titled Third Quarter
2012 Summary, Economic and Industry Factors, Dividends to shareholders, Working capital and liquidity, Total assets and
Outlook.
These forward-looking statements reflect current expectations of management regarding future events and operating
performance as of the date of this report. Forward-looking statements involve significant risks and uncertainties, should not
be read as guarantees of future performance or results, and will not necessarily be accurate indications of whether or not such
results will be achieved. A number of factors could cause actual results to differ materially from the results discussed in the
forward-looking statements, including, but not limited to: sensitivity to general economic conditions; changes in consumer
confidence in the economy; maintenance of profitability and management of changes to our business; competition; increases
to interest rates; reliance on suppliers and their ability to supply product for sale on a timely basis; changes in consumer
preferences; changes in the mix of product sales; fluctuations in fuel and commodity pricing; usage of extended warranty
programs and the costs to deliver these services; changes to planning and supply chain processes; lack of long-term supplier
agreements; reliance on key personnel; and foreign exchange rates as they relate to imported products.
Although the forward-looking statements contained in this report are based upon what management believes to be
reasonable assumptions, Coast cannot assure investors that actual results will be consistent with these forward-looking
statements. The forward-looking statements reflect management’s current beliefs and are based on information currently
available to Coast. They speak only as of the date of this report, and reflect current assumptions regarding future events and
operating performance. These assumptions include, without limitation: slow economic growth through the balance of 2012
in both Western Canada and the Greater Toronto Area (GTA), our current markets; continued fluctuations in exchange rates
with the Canadian dollar trading near par with the US dollar; continued low interest rates through 2012; continuing relatively
stable credit markets for our major builder customers; weak consumer confidence due to the slow economic recovery; and no
significant change to total housing starts in 2012 compared to 2011. These forward-looking statements are made as of the
date of this report and Coast assumes no obligation to update or revise them to reflect new events or circumstances, other
than as required by law.




                                                             [ 5 ]
COAST WHOLESALE APPLIANCES INC. Management’s Discussion and Analysis




Third Quarter 2012 Summary
Financial results
•	   Revenues of $38.9 million were up by 8.0% from the $36.0 million recorded in the third quarter of 2011.
•	   Sales in the builder segment of our business increased by 13.8%, sales to retail customers improved by 2.4% and
     revenues from warranty sales, freight and installation, sales of glass products and commission sales decreased by 7.8%.
•	   Gross margin of 22.6% was down from 24.6% in Q3 2011, due to the combined impact of tighter margins in the builder
     side of our business, changes in our sales mix, ongoing retail pricing pressure and discounted pricing to accommodate
     product changes and reduce clearance inventory.
•	   Selling, warehouse, facility and general and administrative expenses of $6.4 million were up by $0.2 million year-over-year
     but were reduced as a percentage of sales to 16.4% from 17.1% in 2011.
•	   EBITDA of $2.4 million, although down from $2.6 million in Q3 2011, was improved sequentially over both the first and
     second quarters of 2012.
•	   Monthly dividends of $0.035 per share ($0.42 per annum) were maintained during the quarter.
Operating highlights
•	   As part of our ongoing strategy to enhance profitability by increasing sales from our existing stores, we continued to
     refresh our locations, completing upgrade work at our Coquitlam, BC store, and proceeding with renovations to our
     Calgary South store in Alberta.
•	   In support of our continued focus on clearance of eliminated and discontinued products, we opened dedicated clearance
     centres at our Saskatoon, Saskatchewan and Surrey, BC stores.
•	   We marked the official opening of our newly relocated GTA store, which features expanded warehouse facilities and a
     state-of-the-art showroom, in July 2012.
•	   Gordon Howie was appointed CFO, effective September 1, 2012, replacing Jack Peck, who has retired from his
     management role.
•	   Effective September 19, 2012, Jack Peck was appointed to Coast’s Board of Directors, replacing business founder Harlow
     Burrows, who retired from the Board to pursue personal interests.
Business environment
•	   The Canadian economy continued to exhibit only moderate growth.
•	   Our retail business continued to be negatively impacted by low consumer confidence in the Canadian economy and highly
     competitive market conditions.
•	   Low interest rates persisted and credit markets remained relatively stable for our builder customers, allowing reasonable
     access to financing for new projects.
•	   Total housing starts remained at approximately the same level recorded in 2011.
•	   Steady development activity in both the multi-family and single-family sectors allowed us to strengthen our backlog of
     orders from builders and developers.
•	   The Canadian dollar continued to fluctuate but remained near par with the US dollar.

Economic and Industry Factors
In general, the economic and industry conditions impacting our business during the third quarter did not change substantially
from those discussed in our 2011 Annual Report and 2012 Second Quarter Report. Moderate to slow economic growth
persisted in Canada and elsewhere, and we expect that economic growth rates will remain sluggish through the balance
of 2012 and into 2013. The potential for further economic setbacks remains a concern, particularly in the United States
and Europe, and the global business environment continues to be uncertain. However, on a positive note, Canadian credit
markets have remained relatively stable, allowing our builder and developer customers to finance both their current and future
projects. The Canadian dollar fluctuated throughout the third quarter of 2012 but, on average, remained near par with the
US dollar.




                                                                       [ 6 ]
COAST WHOLESALE APPLIANCES INC. Management’s Discussion and Analysis




Our builder business improved significantly over the third quarter of 2011, as sales continued to flow from the contract orders
logged over the past two years, driving revenues from this segment up by 13.8%. However, margins realized from these sales
have been lower than historical levels due to the highly competitive market in which pricing was negotiated. We expect that
this year’s total housing starts will remain in line with the level recorded in 2011, with a continued shift from single-family
starts to multi-family starts, and that margins on our builder sales will be compressed by competitive market conditions for the
foreseeable future.
Consumer confidence in the Canadian economy remained muted, resulting in cautious spending and fierce competition in
the retail side of our business. Despite the generally difficult consumer sales environment, our retail revenues remained strong
in the third quarter, improving by 2.4% over Q3 2011. We anticipate that the retail pricing environment will remain very
competitive through the final quarter of 2012.

Seasonality
Coast establishes an annual dividend rate and the monthly dividends paid to shareholders are averaged through the year. This
payment pattern may not correlate to our net income, on a monthly basis, as sales of our products are subject to seasonal
fluctuations that follow our customers’ building activities. Historically, the first quarter has been our slowest, accounting
for approximately 22% to 23% of annual revenues. Sales are generally evenly distributed in the balance of the year, with a
somewhat softer fourth quarter in comparison to the second and third quarters. In 2011, we saw a slight shift in this historic
seasonal pattern due to the significant growth we experienced in our second-half builder business. The first quarter of 2011
accounted for 21% of annual sales, while the second, third and fourth quarters represented 26%, 27% and 26% respectively.

Selected Financial Information
The following selected financial information has been derived from Coast’s unaudited interim condensed financial statements
for the period ended September 30, 2012. It should be read in conjunction with these statements and their accompanying
notes (available at www.sedar.com or www.coastwholesaleappliancesinc.com). The 2012 unaudited interim condensed
financial statements have been prepared in accordance with IFRS in Canadian dollars, as were our 2011 financial statements.
The operating results for 2010 have been restated in accordance with the adoption of IFRS.




                                                                       [ 7 ]
COAST WHOLESALE APPLIANCES INC. Management’s Discussion and Analysis




Operating Results
(in thousands of dollars except percentages and per-share amounts)
				
	                                                3 months ended	    3 months ended	     3 months ended	   9 months ended	   9 months ended	   9 months ended
 	                                                 Sept 30, 2012	      Sept 30, 2011	    Sept 30, 2010	    Sept 30, 2012	    Sept 30, 2011	    Sept 30, 2010

						
Sales	                                         38,898 	   36,001 	  34,947 	    106,663 	  98,313 	  102,461
Cost of sales	                                 30,094 	   27,161 	  26,372 	     82,470 	  74,371 	    77,040
Gross profit	                                    8,804 	   8,840 	    8,575 	    24,193 	  23,941 	   25,421
  As a percentage of sales	                    22.6%	     24.6%	     24.5%	      22.7%	    24.4%	      24.8%
Expenses 	 (1)
                                                 6,376 	   6,170 	    6,153 	    19,086 	  18,434 	   18,600
EBITDA before other costs 	  (2)
                                                 2,429	 2,670	 2,422	 5,107	5,507	6,821
As a percentage of sales	                         6.2%	    7.4%	      6.9%	       4.8%	     5.6%	       6.7%
Other costs	                                          - 	     97 	         - 	           	    902 	        386
EBITDA (2)	                                      2,429 	   2,573 	    2,422 	     5,107 	   4,604 	     6,435
  As a percentage of sales	                       6.2%	    7.1%	      6.9%	       4.8%	     4.7%	        6.3%
						
Finance costs	                                      133 	    143 	      205 	       422 	     443 	       759
Interest rate swap	                                   - 	      - 	      (47)	         -	        - 	      (345)
Deferred income taxes	                               71 	    262 	         - 	      207 	     475 	           -
Current income taxes	                               361 	    259 	         - 	      537 	     259 	           -
Depreciation	                                       490 	    469 	      447 	     1,447 	   1,393 	     1,612
Profit before unit items	                        1,374 	   1,440 	    1,817 	     2,494 	   2,034 	     4,409
  As a percentage of sales	                       3.5%	    4.0%	      5.2%	       2.3%	     2.1%	        4.3%
Distributions to units	                               - 	      - 	    1,252 	         - 	       - 	     3,757
Fair value change in units	                           - 	      - 	    4,314 	         - 	       - 	     1,103
Profit (loss)	                                   1,374 	   1,440 	  (3,749)	      2,494 	   2,034 	      (451)
						
Basic and diluted net income (loss) per share (3)	 .137 	
                                                 0         0.144 	      N/A	      0.249	    0.203	         N/A
Dividends per share 	   (3)
                                                 0.105 	   0.105 	      N/A	      0.210 	   0.175 	        N/A
EBITDA per share   (2)(3)
                         	                       0.242 	   0.256 	      N/A	      0.509	    0.459	         N/A
						
Total assets	                                100,878	 127,440	 131,166	 100,878	127,440	131,166
Total long-term liabilities	                     3,589	   14,575	   23,063	       3,589	   14,575	     23,063
 	                                                      	         	           	          	         	
						
(1) Expenses include selling, general and administrative, facilities and warehousing expenses.			

(2) See definition of EBITDA under Non-IFRS Measures. 				

(3) For 2010 under IFRS, there are no equity instruments outstanding and therefore no earnings or dividends per share measurements.




                                                                           [ 8 ]
COAST WHOLESALE APPLIANCES INC. Management’s Discussion and Analysis




Sales
Over the past two years, we have faced an increasingly competitive sales environment, particularly in the retail segment of our
business, where average unit pricing has decreased markedly, requiring additional unit sales to maintain comparable revenues
year-over-year. Since the beginning of this year, we have also experienced a distinct compression of pricing in our builder
business as the contract sales realized in the first nine months of 2012 were negotiated and logged in the second half of 2010
and in 2011 at prices reflecting the increasingly challenging economic climate.
Despite the generally lower average pricing across our business, we are pleased to report that our overall sales revenues of
$38.9 million in the third quarter were up by $2.9 million, or 8.0%, from the $36.0 million we reported for the same period of
2011. The increase was mainly due to the strength of our builder business. As in the past two quarters, we saw an increased
sales flow from our backlog of orders for multi-family and single-family housing projects as these projects moved to the final
stages of development, when appliance packages are delivered and installed. We achieved a 13.8% year-over-year increase
in our third quarter sales to developers and builders, compared to a more modest 2.4% increase in our retail sales. Our other
revenues, which include warranty sales, freight and installation, sales of glass products and commission sales, decreased by
7.8% over 2011. The reduction in other revenues was mainly due to the discontinuation of sales of glass products at all but
one of our BC stores in the second quarter of 2012. In addition, commission sales of products under an agency agreement
were down somewhat from 2011. Our business mix for the three months continued to shift in favour of our builder business.
Third quarter revenues improved in all of our geographic markets, with double-digit sales growth in Saskatchewan and
Manitoba. Our revenues in these two provinces continued to benefit from strong multi-family and single-family home
construction activity, with exceptionally robust performance in the Manitoba market. In the GTA, builder business improved
considerably over the third quarter of 2011.
For the nine months ended September 30, 2012, total revenues of $106.7 million were up by $8.4 million, or 8.5%, from the
$98.3 million we reported in the first nine months of 2011. Builder sales for the nine months increased by 14.8% year-over-
year, while retail revenues were relatively level, increasing by 1.1%. Other revenues decreased by 0.9% over 2011.

Cost of sales and gross margin
Cost of sales for the three months ended September 30, 2012 was $30.1 million, or 77.4% of sales. This resulted in a gross
profit of $8.8 million, or 22.6% of sales. By comparison, in the third quarter of 2011, cost of sales was $27.2 million, or
75.4% of sales, providing a gross profit of $8.8 million, or 24.6% of sales. The 2% decline in our 2012 Q3 gross margin
percentage was effectively offset by this year’s higher sales revenues, enabling us to maintain total gross profit at the 2011
level. The decrease in gross margin was primarily due to the extremely competitive pricing environment that has persisted in
all of our markets, and particularly in the builder side of the business. In addition, the gross margin generated from our other
revenues in Q3 was down year-over-year, due mainly to a reduction in our commission sales of products marketed under an
agency agreement. Changes in our sales mix, ongoing retail pricing pressure, and discounted pricing to accommodate product
changes and reduce clearance inventory also had a negative impact on gross margin percentage.
Cost of sales for the nine months ended September 30, 2012 was $82.5 million, or 77.3% of sales. This resulted in a gross
profit of $24.2 million, or 22.7% of sales. By comparison, in the first nine months of 2011, cost of sales was $74.4 million, or
75.6% of sales, providing a gross profit of $23.9 million, or 24.4% of sales. The 1.7% decrease in our 2012 nine-month gross
margin percentage was mainly due to more competitive pricing in the builder segment of our business. However, as with
the quarterly result, the lower margin was offset by higher sales revenues in 2012, resulting in a $0.3 million increase in gross
margin dollars.

Expenses
Selling, warehouse, facility, and general and administrative expenses (SG&A expenses) for the three months ended September
30, 2012 were $6.4 million, up by a modest $0.2 million from $6.2 million in the third quarter of 2011. However, with this
year’s higher sales revenues, SG&A expenses as a percentage of sales were reduced to 16.4% from 17.1% in 2011.
Third quarter selling costs of $2.9 million were flat to 2011, due mainly to greater selling efficiency. Facility costs were up
by $0.1 million, primarily as a result of increased property taxes and common area costs related to our leased facilities.
Administrative costs increased by $0.1 million, due mainly to an increase in wages and professional fees. Warehousing costs
benefited from improved operating efficiency, decreasing somewhat from the 2011 level.
For the nine months ended September 30, 2012, SG&A expenses of $19.1 million were up by $0.7 million from $18.4 million
in the same period of 2011 and SG&A expenses as a percentage of sales were reduced to 17.9% from 18.8% in 2011.
Selling costs for the nine months were up by $0.5 million, due mainly to increased commission costs and a year-over-year
increase in marketing expenditures. Facility costs were up by $0.2 million, primarily as a result of the increases in property taxes

                                                                       [ 9 ]
COAST WHOLESALE APPLIANCES INC. Management’s Discussion and Analysis



and common area costs related to our leased facilities. Administrative costs were flat year-over-year and, as with the quarterly
result, warehousing costs were down somewhat from the 2011 level.
No “Other costs” were incurred in the first nine months of 2012. For the same period of 2011, other costs of $0.9 million
comprised a one-time severance expense related to the departure of our former CEO in the first quarter of last year.

EBITDA
EBITDA and EBITDA margin are not recognized measures under IFRS and do not have standardized meanings prescribed by
IFRS (see Non-IFRS Measures).
EBITDA of $2.4 million for the third quarter of 2012 was down by $0.2 million from 2011, primarily due to this year’s higher
SG&A expenses. Our EBITDA margin for the period decreased to 6.2% from 7.1% in 2011. The reduction was driven by the
year-over-year reduction in our gross margin.
For the first nine months of the year, EBITDA of $5.1 million was up by $0.5 million from the $4.6 million we reported after
other costs in 2011 ($5.5 million before other costs), while our EBITDA margin of 4.8% was in line with the 4.7% we reported
last year (5.6% before other costs).

Table 1: Reconciliation of profit (loss) to EBITDA
(in thousands of dollars except percentages)			
	                                               3 months ended	    3 months ended	      3 months ended	   9 months ended	   9 months ended	   9 months ended
 	                                                Sept 30, 2012	       Sept 30, 2011	    Sept 30, 2010	    Sept 30, 2012	    Sept 30, 2011	    Sept 30, 2010

Profit (loss)	                                         1,374 	 1,440 	 (3,749)	   2,494 	 2,034	   (451)
Finance costs	                                           133	    143 	     205 	    422 	   443 	   759
Interest rate swap	                                        - 	     - 	     (47)	      - 	     - 	 (345)
Deferred income taxes	                                    71 	   262 	        - 	   207 	   475 	      -
Current income taxes	                                    361	    259 	        - 	   537 	   259 	      -
Depreciation	                                            490 	   469 	     447 	  1,447 	 1,393 	 1,612
Distributions to units	                                    - 	     - 	   1,252 	      - 	     - 	 3,757
Fair value change in units	                                - 	     - 	   4,314 	      - 	     - 	 1,103
EBITDA (1)	                                            2,429 	 2,573 	   2,422 	  5,107 	 4,604 	 6,435
EBITDA margin (1)	                                     6.2%	 7.1%	6.9%	4.8%	4.7%	6.3%	
(1) See definition of EBITDA and EBITDA margin under Non-IFRS Measures. 	

Finance costs
Third quarter finance costs of $133,000 were down slightly year-over-year.
Nine-month finance costs of $422,000 were also down slightly year-over-year.
Borrowings and interest rates for the first nine months of 2012 were comparable to 2011.

Depreciation
Depreciation for the three months ended September 30, 2012 was $0.5 million, unchanged from Q3 2011.
Nine-month depreciation was $1.5 million, up from the $1.4 million we recorded in the same period of 2011.

Income taxes
Total income taxes for the third quarter of 2012 were $432,000, comprising $361,000 in current income taxes and $71,000 in
deferred income taxes. This compares to total income taxes of $521,000 for Q3 2011.
Income taxes for the first nine months of 2012 were $744,000, comprising $537,000 in current income taxes and $207,000 in
deferred income taxes. In the first nine months of 2011, income taxes were $734,000.

Profit
In the third quarter of 2012, we recorded a profit after taxes of $1.4 million, which was the same amount recorded last year.
For the nine-month period, we recorded a profit after taxes of $2.5 million in 2012, compared to a profit after taxes of $2.0
million in 2011. The year-over-year difference was mainly due to the $0.9 million in other costs recorded in 2011.


                                                                           [ 10 ]
COAST WHOLESALE APPLIANCES INC. Management’s Discussion and Analysis




Summary of Quarterly Results
See the section on seasonality above for a discussion of the impact of seasonality on our quarterly sales levels. Results for 2010
have been restated in accordance with IFRS.

Table 2: Summary of quarterly results
(in thousands of dollars except percentages and per-share amounts)

			                                                                      2012	              	               		            2011		                2010
    	                                                Q3	Q2	Q1	Q4	Q3	Q2	Q1	Q4	Q3
									
Sales	                                        38,898	37,729	30,035	35,281	36,001	34,225	28,086	32,790	34,947
Gross profit	                                       8,804	8,505	6,883	8,667	8,840	8,349	6,752	8,186	8,575
Gross margin percentage	                       22.6%	22.5%	22.9%	24.6%	24.6%	24.4%	24.0%	25.0%	24.5%
Profit (loss)	                                      1,374	1,124	             (4)	
                                                                                (28,907)	1,440	1,081	(487)	1,966	(3,749)
Diluted net income (loss) per share             0.1370 	 0.112 	
                                         (1) (2)	
                                                                         0.000 	 (2.881)	       0.144 	     0.108 	 (0.049)	          N/A	        N/A
Dividends per share (2)	                            0.105	0.105	0.105	0.105	 0.105	0.105	0.070	                                       N/A	 N/A
(1) Diluted and non-diluted net income (loss) per share are equivalent

(2) For 2010 under IFRS, there are no equity instruments outstanding and therefore no earnings or dividends per-unit measurements.

Liquidity and Capital Resources
Cash flow from operating activities

Table 3: Cash flow and movements in working capital (source (use) of cash)
(in thousands of dollars)
	                                                                    3 months ended	     3 months ended	           9 months ended	      9 months ended
	                                                                      Sept 30, 2012	      Sept 30, 2011	            Sept 30, 2012	      Sept 30, 2011

Cash flow from operating activities 	            2,512 	   2,655 	  5,297 	                                                                   4,818
Movements in working capital 				
Trade and other receivables 	                  (1,804)	   (1,423)	 (1,610)	                                                                   (2,045)
Inventory 	                                    (1,267)	       99 	 (1,385)	                                                                     (913)
Prepaid expenses 	                                  330 	    461 	   (163)	                                                                       (69)
Trade and other payables 	                     (1,000)	      559 	  1,251 	                                                                    3,294
Customer deposits 	                                (490)	    129 	    835 	                                                                      626
 	                                              (4,231)	    (174)	 (1,072)	                                                                      892
Cash generated from (used in) operations 	     (1,719)	    2,481 	  4,225 	                                                                    5,710
Interest paid 	                                   (132)	    (143)	   (422)	                                                                     (443)
Income taxes paid 	                                (100)	      - 	 (1,191)	                                                                         -
Net cash generated from (used in) operations 	  (1,951)	   2,338 	  2,612 	                                                                    5,267


Third quarter net cash flow from operating activities was $2.5 million, compared to $2.7 million for the same period of 2011
and after movements in working capital was ($1.7) million compared to $2.5 million in 2011.
The most significant changes in the quarter were a $1.3 million increase in inventory, compared to a $0.1 million decrease in
2011, and a $2.8 million increase in trade receivables and payables, compared to a $0.9 million increase in 2011.
For the nine months ended September 30, 2012, net cash flow from operations after paying $1.2 million in income taxes was
$2.6 million, down from $5.3 million in the same period of 2011 when no income taxes were paid. Net income and resulting
cash flow before movements in working capital improved to $5.3 million from $4.8 million in 2011. Movements in working
capital were a $1.1 million use of cash in 2012, compared to a $0.9 million source of cash in 2011.




                                                                              [ 11 ]
COAST WHOLESALE APPLIANCES INC. Management’s Discussion and Analysis



Capital expenditures

Table 4: Capital expenditures
(in thousands of dollars)
	                                                               3 months ended	         3 months ended	         9 months ended	       9 months ended
	                                                                 Sept 30, 2012	          Sept 30, 2011	          Sept 30, 2012	       Sept 30, 2011

Total capital	                                                             222 	                        44 	                  855	             275
Less proceeds on disposal of assets	                                         - 	                         - 	                    - 	              -
	                                                                          222 	                        44	                   855	             275

Capital expenditures of $222,000 for the third quarter of 2012 related mainly to the ongoing upgrading of our stores. Work
was underway during the quarter at our locations in Coquitlam and Surrey, BC, our Calgary South store in Alberta and our
Saskatoon, Saskatchewan location. Capital expenditures for Q3 of 2011 totalled $44,000.
For the nine months ended September 30, 2012, our capital expenditures totalled $855,000, compared to $275,000 in the
first three quarters of 2011. For the balance of this year, capital expenditures will focus on continued store improvements and
upgrades to our information technology. We expect that capital expenditures for the year will total approximately $1.0 million,
compared to $449,000 in 2011.
Dividends to shareholders

Table 5: Dividends to shareholders
Record date	                                                                  Payment date	                    Per share $	               Amount $
January 27, 2012	                                                  February 6, 2012	                             0.035 	                351,196
February 24, 2012	                                                   March 5, 2012	                              0.035 	                351,196
March 23, 2012	                                                       April 5, 2012	                             0.035 	                351,196
April 27, 2012	                                                        May 7, 2012	                              0.035 	                351,196
May 28, 2012	                                                          June 5, 2012	                             0.035 	                351,196
June 22, 2012	                                                          July 5, 2012	                            0.035 	                351,196
July 27, 2012	                                                      August 7, 2012	                              0.035 	                351,196
August 24, 2012	                                                 September 5, 2012	                              0.035 	                351,196
September 28, 2012	                                                October 5, 2012	                              0.035 	                351,196
 	                                                                                            	                  0.315 	              3,160,764


Since declaring our first dividend as a corporation on February 16, 2011, we have paid monthly dividends of $0.035 per share,
equating to $0.42 per share on an annualized basis.
Coast’s dividend policy is subject to the discretion of our Board of Directors, who take into account our financial performance,
as well as our current and anticipated business needs, at the time a dividend is being considered. The amount and timing
of any future dividends may vary depending on, among other things, Coast’s earnings and financial requirements, and the
satisfaction of solvency tests imposed by the Canada Business Corporations Act for the declaration of dividends.
Contractual obligations, commitments and financing

Table 6: Payments due by period as at September 30, 2012
(in thousands of dollars)

	                                                             Operating leases	                   Term debt

Less than one year	                                                    3,782 	                           -
One to three years	                                                    7,200 	                           -
Four to five years	                                                    5,638 	                           -
After five years	                                                      4,040 	                           -
    	                                                               20,660 	                             -




                                                                          [ 12 ]
COAST WHOLESALE APPLIANCES INC. Management’s Discussion and Analysis



In the second quarter of 2012, we renegotiated our financing arrangement with our existing lender, creating a new revolving
loan and using funds from the new facility to repay both our existing revolving loan and our term debt. We now have available
an amount of up to $20,000,000 with a three-year term maturing on June 26, 2015. The revolving loan can be used for working
capital requirements, capital expenditures and general corporate purposes. The new facility bears interest at the lender’s prime rate
plus 0.50% (amounting to 3.5% at September 30, 2012) when borrowed directly, or at the banker’s acceptance rate plus 1.70%
when a banker’s acceptance facility is utilized. Payments are monthly for interest only. A standby fee of 0.35% is charged on any
unutilized portion of the loan facility. We believe that this asset-backed loan structure is better suited to our business and will give
us greater flexibility in our ongoing borrowing requirements.
The amount made available under the loan facility is limited to the sum of 85% of the book value of trade accounts receivable and
the lower of 65% of the book value or 85% of the net orderly liquidation value of inventories, to a maximum of $13,000,000 of
the total amount to be available. Certain identified trade accounts receivable and inventories are excluded from the calculation
of the amount available under the loan facility. As well, certain trade accounts payable accounts, including those with a priority
security interest, and a reserve for customer deposits reduce the amount available under the facility. The bank indebtedness is
secured by a general security agreement covering all of our assets, subject to the priority security positions held by suppliers.
We are required to maintain a fixed-charge coverage ratio of not less than one to one. The ratio is calculated as the ratio of
EBITDA plus operating lease payments, less cash taxes, less dividends paid, less capital expenditures, divided by cash interest paid,
plus term loan repayments and operating lease payments. All amounts are based on a rolling 12-month calculation. Annual capital
expenditures are limited to $1,500,000. At September 30, 2012, Coast was in compliance with the covenants of the loan.
Operating leases are in place for all premises. We paid total basic rent of $0.9 million and $2.8 million for the three and nine-
month periods ended September 30, 2012, respectively. This is approximately equivalent to the amounts paid for the same periods
of 2011.
Working capital and liquidity

Table 7: Working capital and liquidity
(in thousands of dollars)

	                                                               Sept 30, 2012	    Dec 31, 2011

Working capital	                                                       1,995 	      12,782
Total assets	                                                     100,878 	         98,317
Total liabilities	                                                 44,218 	         40,991
Total long-term liabilities	                                           3,589 	      14,582


Working capital was $2.0 million at September 30, 2012, down from $12.8 million at December 31, 2011. The reduction in
our working capital is a result of the change to our bank indebtedness. Under our new loan facility, the entire amount of the
bank debt is treated as a current liability. If the term debt was included as a current liability in last year’s result, working capital
at December 31, 2011 would have been $1.7 million.
In addition to working capital, we currently have available our $20.0 million revolving loan which may be used for working
capital requirements, capital expenditures and general corporate purposes. The interest rates and security are detailed above.
Our principal sources of liquidity are cash provided by operations and our revolving loan. In addition, we review our cash flows
on an ongoing basis and can adjust our annual dividend rate accordingly. At this time, we believe that such sources of liquidity
will be sufficient to fund future working capital requirements, capital expenditures and our planned growth.
Total assets
Total assets at September 30, 2012 were $100.9 million, compared to total assets at December 31, 2011 of $98.3 million. The
$2.6 million increase in our total assets was mainly due to a $1.6 million increase in accounts receivable and a $1.3 million
increase in inventory.
Inventory at September 30, 2012 was $27.3 million, compared to $26.0 million at June 30, 2012 and $25.9 million at
December 31, 2011. Our inventories have remained at higher than normal levels due to the increased product required to
support both our sales growth and the introduction of the KitchenAid® brand at our 12 stores in BC and Alberta at the
beginning of 2012. Reducing our inventory remains a priority. We are continuing to closely review our product offering. Over
the coming months, we will be decreasing the number of items we stock in our warehouses and further refining our inventory
ordering and control processes. We will also continue to focus on eliminating marginal products and clearing out discontinued
products.


                                                                         [ 13 ]
COAST WHOLESALE APPLIANCES INC. Management’s Discussion and Analysis



Table 8: Accounts receivable
(in thousands of dollars)

	                                                               Sept 30, 2012	         Dec 31, 2011

Accounts receivable - trade	                                       10,900 	                8,974
Supplier rebates and other	                                            3,539 	             3,856
 	                                                                 14,440 	              12,830


Our total accounts receivable of $14.4 million at September 30, 2012 was up by $1.6 million from the $12.8 million we
recorded at December 31, 2011. Trade accounts receivable were up by $1.9 million, as our sales to builders increased through
the third quarter. Supplier rebates and other receivables were reduced by $0.3 million, as we collected the majority of our year-
end supplier charge-backs and rebates during the first quarter.
Total liabilities
Total liabilities at September 30, 2012 were $44.2 million, compared to $41.0 million at December 31, 2011. The difference
was mainly due to the $1.2 million increase in our trade and other payables and a $1.7 million increase in our bank facility.
Trade and other payables at September 30, 2012 were $16.5 million, compared to $15.3 million at December 31, 2011.
Customer deposits at September 30, 2012 were $5.7 million, up by $0.8 million from $4.9 million at December 31, 2011,
reflecting the relative stability of our retail business during the third quarter of this year.
Total deferred warranty revenue (combined current and non-current) at September 30, 2012 was $4.3 million, equivalent to
the balance at December 31, 2011.
Long-term incentive plan
Under the terms of our long-term incentive plan (LTIP), 10% to 20% of net income in excess of an established threshold is to
be paid to the plan trustee to purchase shares of Coast for the participants. The liability is to be accrued in the period when
the net income exceeds the thresholds established for the LTIP, with the related cost amortized to expenses over the three-year
vesting period of the applicable participant awards. Benefits forfeited under the plan will be returned to Coast.
At September 30, 2012, the prepaid compensation balance was nil. No amounts have been accrued under the LTIP to date this
year and there are currently no funds held by the LTIP.
Share capital

Table 9: Share capital
(in thousands of dollars except share quantities)

	                                                                       Shares 	           Amount

Balance September 30, 2012 and December 31, 2011 	                      10,034,166 	           46,257


At September 30, 2012, Coast had 10,034,166 common shares issued and outstanding, which was unchanged as of
November 2, 2012, the date of this report, for an aggregate amount of $46.3 million.

Financial Instruments
Financial instruments of Coast consist of cash and cash equivalents, accounts receivable, accounts payable and accrued
liabilities, bank indebtedness, term loans, customer deposits and dividends payable. These financial instruments are classified
into one of the following categories: fair value through profit or loss, held-to-maturity investments, loans and receivables,
available-for-sale financial assets and other financial liabilities. The classification determines the accounting treatment of
the instrument. The classification is determined by Coast when the financial instrument is initially recorded, based on the
underlying purpose of the instrument. These financial instruments are subject to credit risk, currency risk and concentration
risk (a full description can be found in Note 22 to our financial statements for the year ended December 31, 2011).




                                                                          [ 14 ]
COAST WHOLESALE APPLIANCES INC. Management’s Discussion and Analysis



Table 10: Classification and measurement of financial assets and financial liabilities
Financial Instrument	                                Category	                            Measurement
Cash	                                                Loans and receivables 	              Amortized cost
Accounts receivable	                                 Loans and receivables	               Amortized cost
Operating loan	                                      Other financial liabilities	         Amortized cost
Term loans	                                          Other financial liabilities	         Amortized cost
Accounts payable	                                    Other financial liabilities	         Amortized cost
Customer deposits	                                   Other financial liabilities	         Amortized cost
Dividends payable	                                   Other financial liabilities	         Amortized cost
Exchangeable units	                                  Fair value through profit or loss	   Fair value



Off Balance Sheet Arrangements
Coast has not entered into any off balance sheet arrangements.

Critical Accounting Policies and Estimates
We have prepared our unaudited interim condensed financial statements in accordance with IFRS in Canadian dollars. IFRS
requires us to make estimates and judgments that affect the reported amount of assets and liabilities, and disclosure of
contingencies at the date of the unaudited interim condensed financial statements and the reported amount of revenues and
expenses during the period. It is reasonably possible that circumstances may arise which cause actual results to differ from our
estimates. Areas requiring significant management estimates include valuation of goodwill, intangible assets and leaseholds
and equipment, allowance for doubtful accounts, inventory valuation, amounts for accrued liabilities, deferred warranty
revenue, contingencies and accounting for income taxes. Actual results could differ from these estimates.
The significant accounting policies of Coast are described in Note 2 of our audited financial statements for the year ended
December 31, 2011. The policies that we believe are the most critical in aiding a full understanding and evaluation of our
reported financial results are summarized below.
Revenue recognition
Coast recognizes revenue from the sale of products when a sales arrangement is entered into, the sales price is fixed and
determinable, the products are shipped and collection is reasonably assured.
Cash received in advance of the product being shipped is recorded as customer deposits.
Extended warranties are provided on certain products pursuant to warranty contracts. These warranty contracts are in addition
to those provided by the manufacturers of the product and generally extend the life of the warranty to a five-year period. The
revenue received from the warranty contracts is initially recorded as deferred warranty revenue and is amortized to income
over the life of the warranty contract. The costs associated with delivering the related warranty services are expensed as they
are incurred during the life of the contracts. The expenses incurred to sell the warranty contracts are initially recorded as other
assets and are amortized to expense over the life of the warranty contracts.
Valuation of goodwill and impairment
Goodwill is tested for impairment at least annually or whenever events or changes in circumstances indicate that the carrying
amount may be impaired. Coast compares goodwill to the fair value of the reporting unit to which the goodwill relates. Any
impairment is charged to operations in the amount by which the carrying amount of the assets exceeds the fair value of the
goodwill.
Goodwill has been allocated for impairment testing purposes to two cash-generating units. The first, Western Canada,
represents the original market area for Coast. The second, Eastern Canada, represents the business unit related to our 2009
acquisition in the Greater Toronto Area and additions to that business unit in Eastern Canada.
The recoverable amount of the two cash-generating units is determined by a value-in-use calculation, which uses cash
flow projections based on current financial budgets, four-year forecasts beyond the budget period and strategic plans for
the business. Beyond the five-year forecast period, a growth rate is used to forecast the long-term growth of the business.
The process of determining these fair values requires us to make estimates and assumptions, including, but not limited to,
projected future sales, earnings and capital investment, discount rates and terminal growth rates.


                                                                       [ 15 ]
COAST WHOLESALE APPLIANCES INC. Management’s Discussion and Analysis



Coast’s goodwill was evaluated at December 31, 2011 and an impairment was recognized and charged to income in the
fourth quarter of 2011 (see Note 12 to the December 31, 2011 financial statements). There has been no subsequent change
to goodwill.

Table 11: Goodwill
(in thousands of dollars)

	                                                               Sept 30, 2012	    Dec 31, 2011

Western Canada	                                                    38,182 	         38,182
Eastern Canada	                                                        2,211 	        2,211
 	                                                                 40,393 	         40,393


Valuation of intangible assets, leaseholds and equipment
We review the valuation of our intangible assets, leaseholds and equipment for impairment whenever events or changes in
circumstances indicate that the carrying amount of an asset may not be recoverable from the future undiscounted cash flows
from the asset’s expected use and eventual disposition. If such assets are considered to be impaired, the impairment to be
recognized is measured by the amount by which the carrying amount of the assets exceeds the fair value of the assets. Assets
designated for disposal are valued at the lower of the carrying amount and the fair value, less costs to sell.
Our long-lived assets and certain identified recorded intangibles were evaluated as at December 31, 2011. No adjustments for
impairment were required.
Inventory valuation
Inventory is valued at the lower of cost and net realizable value using the first-in, first-out method. Coast assesses net
realizable value of inventory at each reporting period based on sales patterns of inventory, expected selling prices and the level
of inventory on hand. Incentives received from suppliers and any provisions are accounted for as a reduction in the related
inventory value and cost of sales.
Income taxes
Coast follows the asset and liability method of accounting for income taxes whereby future tax assets and liabilities are
recognized for differences between the bases of assets and liabilities used for financial statement and income tax purposes.
Deferred income taxes are determined according to these differences at the tax rate expected to be in place when the
differences are expected to be reversed.
Coast currently has an unused tax shield of approximately $39 million. The majority of this tax shield arose in the acquisition
of the business in June 2005 and can be utilized to reduce Coast’s taxable income at the rate of approximately $3.0 million to
$4.0 million per year going forward.

Related-Party Transactions
Coast leases six store locations from a company affiliated with CWAL Investments Ltd., the former owner of the business. For
the nine-month period ended September 30, 2012, our lease payments to related parties totaled $0.9 million.

Disclosure controls and procedures and internal control over financial reporting
Disclosure controls and procedures
Disclosure controls and procedures are processes designed to provide reasonable assurance that information required to be
disclosed by Coast in annual, interim or other filings is collected and reported to Coast’s management in a timely manner
that facilitates the required reporting. Due to the inherent limitations of control systems, an evaluation can only provide
reasonable assurance over the effectiveness of the controls. Coast’s Chief Executive Officer (CEO) and Chief Financial Officer
(CFO) designed and evaluated, or had these functions completed under their direction, the effectiveness and operation of our
disclosure controls and procedures. Based on that evaluation, the CEO and the CFO concluded that the design and operation
of these disclosure controls and procedures were effective as at September 30, 2012.




                                                                         [ 16 ]
COAST WHOLESALE APPLIANCES INC. Management’s Discussion and Analysis



Internal control over financial reporting
Internal control over financial reporting encompasses controls and processes designed to provide reasonable assurance
regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance
with IFRS. As the management of Coast, we are responsible for establishing and maintaining these controls. Under the
supervision of and with the participation of the CEO and the CFO, management carries out, on an ongoing basis, an
assessment of the design of these internal controls. This assessment uses the criteria set forth by the Committee of Sponsoring
Organizations of the Treadway Commission (COSO). It includes a risk evaluation of internal controls and documentation,
and testing of the key processes and controls. Due to the inherent limitations in any control system, an evaluation can only
provide reasonable assurance over the effectiveness of the controls, and internal controls are not expected to prevent and
detect all misstatements due to error or fraud. Based on our ongoing assessment, the CEO and the CFO have concluded that
Coast’s internal control over financial reporting is designed to provide reasonable assurance regarding the reliability of financial
reporting and the preparation of unaudited interim condensed financial statements for external purposes as at September 30,
2012.
There were no changes in internal control over financial reporting during the quarter ended September 30, 2012 that have
materially affected, or are reasonably likely to materially affect, Coast’s internal control over financial reporting.

Outlook
The following discussion is qualified in its entirety by the Forward-looking Statements proviso at the beginning of this
management’s discussion and analysis, and by the section entitled Risks and Uncertainties that follows this Outlook section.
A very cautious outlook persists for our business. As we expected, the Canadian economy exhibited only moderate growth in
the first nine months of 2012 and we anticipate that economic growth in our western Canadian and GTA markets will remain
sluggish through the balance of 2012 and into 2013. The current low growth rate of the US economy and the ongoing debt
and fiscal problems in the European economies continue to put the Canadian economy at risk. Any significant negative events
in these regions would have a considerable negative impact on the Canadian economy.
In the builder segment of our business, we expect that our revenues will continue to grow in the fourth quarter of this year
as projects in our order backlog move into the final stages of development, particularly in the multi-family sector. However,
we expect that the rate of growth will slow from the 14.8% year-over-year sales increase achieved in the first nine months
of 2012. The improvement in our builder sales may be tempered somewhat by a softening of our single-family business,
reflecting a shifting of building permits from single family homes to multi-family structures that began in 2011 and continued
to present. Overall, we do not anticipate that total housing starts for 2012 will be significantly different from 2011. As
discussed earlier in this report, we expect competitive market conditions will continue to compress unit prices, and hence
margins, on our builder sales for the foreseeable future.
We also continue to enjoy success in the retail segment, with a 1.1% increase in our year-to-date retail sales. However,
consumer confidence remains muted and we anticipate that our customers will continue to be careful about making major
purchases. We expect that the very competitive retail pricing environment we have experienced since mid-2010 will persist
through the end of 2012, putting continuing downward pressure on our sales and margins.
As with the first two quarters of 2012, our Q3 sales performance was particularly strong in the GTA market, with considerable
year-over-year revenue gains in both the retail and builder segments. Based on our growing backlog of contract sales to
builders and developers, we expect that our revenues in this market will continue to increase through the balance of the year.
We also believe that the recently completed relocation of our GTA store will significantly enhance our ability to expand our
business in the region over the longer term. The new facility features a state-of-the-art showroom and adjoining warehouse
providing sufficient space to accommodate the future addition of new stores in the GTA.
Our extension of the popular, higher-end KitchenAid® brand to our 12 stores in BC and Alberta at the beginning of 2012 also
contributed significantly to our strong third quarter sales performance. KitchenAid sales in these two provinces continued to
exceed our expectations and we anticipate that we will benefit from significant incremental revenue gains for the foreseeable
future.
Building on the comprehensive review of our product offerings we completed in Q3 2011, which paved the way for the
KitchenAid extension, we are now in the process of conducting a second, more in-depth review of our offerings. In addition
to reducing the number of items we stock in our warehouses, we will continue to eliminate marginal products from our
offerings. We also plan to implement further refinements to our inventory ordering and management processes. Finally, our
ongoing focus on clearance of eliminated and discontinued products will help to decrease inventory across our store network.
To this end, we have converted the section of our Surrey, BC store formerly utilized for glass assembly and glass inventory
storage to a dedicated clearance centre. Glass products have now been discontinued at our stores in the BC Lower Mainland
locations and will now only be sold at our Kelowna, BC store.

                                                                       [ 17 ]
COAST WHOLESALE APPLIANCES INC. Management’s Discussion and Analysis




We continue to refresh our existing stores as part of our ongoing strategy to enhance profitability by increasing sales. Final
cosmetic work was completed at our Victoria, BC store early in the third quarter and our Coquitlam, BC store upgrade was
completed in September, as planned. In Alberta, improvements at our Calgary South store proceeded through the quarter
and are expected to be completed by year-end. In Saskatoon, Saskatchewan, where we added new warehouse space adjacent
to our store in Q2, we converted the existing in-store warehouse space to a dedicated clearance centre in Q3, as planned. A
significant upgrade to the store’s retail showroom is slated to begin by early next year. The store upgrades we have undertaken
over the past 18 months have been extremely well received by our customers, generating increased traffic by enhancing our
stores’ appeal as a shopping destination for retail buyers. At the same time, the addition of the new clearance centres in
Surrey and Saskatoon will support our focus on clearing out eliminated and discontinued products.
During the third quarter, we successfully completed the search for a replacement for our retiring CFO Jack Peck. Gordon
Howie joined Coast as CFO on September 1,2012. A Chartered Accountant, he has more than 25 years of financial and
operational management experience with a focus on retail consumer products and supply chain management. Jack has been
working with Gordon in a consulting capacity to ensure a smooth and orderly transition.
Effective September 19, 2012, Harlow Burrows resigned as a director of Coast in order to pursue personal interests and
Jack Peck was appointed to our Board of Directors. Mr. Peck is a Chartered Accountant who brings the Board the benefit
of more than 30 years of financial and business operations experience.In addition to his role with Coast, he has held senior
management positions with Gray Beverage Inc., Leading Brands Inc. and Surfwood Supply. Mr. Burrows was one of three
founders of Coast in 1978 and is a former Chief Executive Officer of the company. He served on Coast’s Board from its
formation with our conversion from a privately held business to a publicly traded entity in 2005. As a principal of CWAL
Investments Ltd., Mr. Burrows will remain a major shareholder of Coast.
Going forward, we believe that our current credit facilities and ongoing cash flow from operations will be sufficient to allow us
to meet ongoing requirements for capital expenditures, including investments in working capital. However, Coast’s needs may
change. In such an event, our ability to satisfy our obligations will be dependent upon future financial performance, which in
turn will be subject to financial, tax, business and other factors, including elements beyond our control.

Risks and Uncertainties
Coast is subject to a number of risks in addition to the normal business risks associated with supply companies operating
within the major home appliances market in Canada. Demand for the products we sell is particularly sensitive to the health of
the economy in Canada as a whole, and especially in our western Canadian and GTA marketplaces. A number of factors could
have a material effect on Coast’s financial performance. These include, but are not limited to, the following:
•	   The continuing fragile nature of the current Canadian and global economic recovery. Any significant setbacks could
     negatively impact our sales to both retail customers, who may defer or cancel purchase plans, and builder customers, who
     may defer or cancel housing projects.
•	   Slowing of housing starts, either single-family or multi-family, which could negatively impact our builder sales.
•	   The impact of current economic conditions on the credit-worthiness of our builder customers, and their ability to meet
     their obligations to us on a timely basis. Slower collection of our trade receivables could result in bad debts in excess of
     our historical patterns.
•	   Increases in interest rates and changes to borrowing terms, which would increase Coast’s and our customers’ costs, and
     the resultant impact on the availability of credit to both builders and purchasers of homes, which may impact the housing
     market and may reduce new home construction and renovation work.
•	   Fluctuations in fuel prices, which may drive up inbound and outbound freight costs, as well as other related costs. Higher
     fuel prices can have a dramatic and rapid impact on our gross margin from freight revenue if our rates are not adequately
     adjusted.
•	   Any significant change in competition from one or more competitors, as well as competition directly from suppliers, which
     may impact our sales and margins.
•	   Fluctuations in the Canadian / US dollar exchange rate, which may impact product costs from our major suppliers, as well
     as our gross margins, if we are unable to react with appropriate price adjustments.
•	   Changes to our product distribution processes, which may impact our ability to both receive and deliver our products on
     a timely basis. These processes are currently contracted to outside transportation suppliers and alternate suppliers are
     available.




                                                                       [ 18 ]
COAST WHOLESALE APPLIANCES INC. Management’s Discussion and Analysis




•	   Changes in labour costs, labour relations or key personnel, which may impact our overall cost structure.
•	   Customer service demands on our extended warranty programs. These programs are managed in-house. Increased
     demand may cause costs to increase beyond historical patterns, resulting in a degradation of gross margin from this
     component of our business.
•	   Future changes in tax legislation, which may impact certain aspects of our business model and our shareholders’
     investment in Coast.
•	   Other factors as described under Forward-looking Statements at the beginning of this MD&A.

Non-IFRS Measures
References to EBITDA are to earnings before distributions to exchangeable units, fair value changes in exchangeable units,
interest, taxes, depreciation and amortization. The term EBITDA margin refers to the percentage that EBITDA represents
in relation to sales. Since many investors use EBITDA to compare issuers on the basis of the ability to generate cash from
operations, we believe that, in addition to net income or loss, and statements of cash flow, EBITDA is a useful supplemental
measure.
EBITDA is not an earnings measure recognized by IFRS and does not have a standardized meaning prescribed by IFRS.
Therefore, EBITDA may not be comparable to similar measures presented by other entities. Readers are cautioned that EBITDA
should not be construed as an alternative to profit or loss determined in accordance with IFRS as an indicator of Coast’s
operating performance. Similarly, EBITDA should not be seen as an alternative to cash flows from operating, investing and
financing activities as measures of liquidity and cash flows. For a reconciliation of EBITDA to profit presented in accordance
with IFRS, see the section on EBITDA.

Additional Information
Additional information relating to Coast, including our Annual Information Form and other public filings, is available on SEDAR
at www.sedar.com and on Coast’s website at www.coastwholesaleappliancesinc.com.




                                                                       [ 19 ]
COAST WHOLESALE APPLIANCES INC.




Notice of No Auditor Review
These unaudited interim condensed financial statements have been prepared by and are the responsibility of the management
of Coast Wholesale Appliances Inc. An independent auditor has not audited or performed a review of these unaudited interim
condensed financial statements.




                                                                          [ 20 ]
COAST WHOLESALE APPLIANCES INC.

Condensed statements of financial position
(Unaudited)

	                                                                                 Notes 	   Sept 30, 2012	   Dec 31, 2011
		                                                                                                 CDN$ 	          CDN$

Assets 			
 Current assets 			
 Cash 		                                                                    301,589 	          -
 Trade and other receivables 		                                          14,439,795 	 12,829,955
 Inventory 		                                                            27,282,776 	 25,897,256
 Prepaid expenses 		                                                        403,709 	    240,506
 Other assets 		                                                            196,830 	    223,778
Total current assets 		                                                  42,624,699 	 39,191,495
Non-current assets 			
 Leaseholds and equipment 		                                              3,382,084 	  3,136,273
 Intangible assets 		                                                    10,783,083 	 11,710,074
 Goodwill 		                                                             40,392,968 	 40,392,968
 Other assets 		                                                            304,775 	    288,970
 Deferred income taxes 		                                                 3,390,000 	  3,597,000
Total non - current assets 		                                            58,252,910 	 59,125,285
Total assets 		                                                         100,877,609 	 98,316,780
Liabilities 			
Current liabilities 			
 Bank indebtedness 	                                                 5	  16,532,761 	  1,677,574
 Cheques issued in excess of funds on deposit 		                                  -	     800,113
 Trade and other payables 		                                             16,536,965 	 15,285,681
 Dividends payable 		                                                       351,196 	    351,196
 Customer deposits 		                                                     5,742,973 	  4,907,912
 Current portion of deferred warranty revenue 		                          1,436,281 	  1,403,219
 Income taxes payable 		                                                     29,216 	    683,000
 Current portion of term debt 	                                      5	           -	   1,300,000
Total current liabilites 		                                              40,629,392 	 26,408,695
Non-current liabilities 			
 Term debt 	                                                         5	           -	  11,050,000
 Deferred warranty revenue 		                                             2,844,714 	  2,800,559
 Other liabilities 		                                                       744,071 	    731,584
Total non-current liabilites 		                                           3,588,785 	 14,582,143
Total liabilities 		                                                     44,218,177 	 40,990,838
Equity 			
 Share capital 	                                                     6	  46,257,505 	 46,257,505
Retained earnings 		                                                     10,401,927 	 11,068,437
Total equity 		                                                          56,659,432 	 57,325,942
Total equity and liabilities 		                                         100,877,609 	 98,316,780
Subsequent events 	                                                  9 		
Approved on behalf of the Board of Directors, November 2, 2012			
			
Patrick Dennett	                                          Anthony Soda		
Director	Director


	 ee accompanying notes to the unaudited interim condensed financial statements
S
                                                                         [ 21 ]
COAST WHOLESALE APPLIANCES INC.



Condensed statements of comprehensive income 		
    (Unaudited) 			
	                                 Notes	    3 months ended	      3 months ended	   9 months ended	   9 months ended
	                                      	      Sept 30, 2012	      Sept 30, 2011	    Sept 30, 2012	    Sept 30, 2011
		                                                   CDN$ 	               CDN$ 	            CDN$ 	           CDN$

Sales	                                 3	 38,898,335 	  36,001,343 	 106,663,238 	  98,312,684
Cost of sales	                         3	 30,093,839 	  27,161,255 	  82,470,461 	  74,371,455
Gross profit		                             8,804,496 	   8,840,088 	  24,192,777 	  23,941,229
					
Expenses					
 Selling		                                 2,872,559 	   2,885,833 	   8,698,893 	   8,188,643
 General and administrative		              1,492,707 	   1,338,135 	   4,287,396 	   4,314,907
 Facilities		                              1,507,470 	   1,420,491 	   4,565,779 	   4,322,132
 Warehousing		                               503,245 	     525,154 	   1,533,888 	   1,608,800
		                                         6,375,981 	   6,169,613 	  19,085,956 	  18,434,482
Profit before other costs, depreciation,
 finance costs and income tax		            2,428,515 	   2,670,475 	   5,106,821 	   5,506,747
					
Other costs		                                       - 	     97,310 	            - 	    902,310
Depreciation					
 Lease inducements		                         (29,674)	     (29,674)	     (89,023)	     (89,023)
 Leaseholds and equipment		                  210,747 	     183,275 	     608,702 	     535,450
 Intangible assets		                         308,997 	     315,615 	     926,991 	     946,845
Finance costs		                              132,498 	     142,870 	     421,900 	     442,862
Profit before income tax		                 1,805,947 	   1,961,079 	   3,238,251 	   2,768,303
					
Current income tax expense		                 361,000 	     259,000 	     537,000 	     259,000
Deferred income tax expense		                  71,000 	    262,000 	     207,000 	     475,000
Income tax expense		                         432,000 	     521,000 	     744,000 	     734,000
Profit and comprehensive income		          1,373,947 	   1,440,079 	   2,494,251 	   2,034,303
					
					
Basic and diluted net income per share		        0.137 	      0.144 	       0.249 	        0.203
Basic and diluted weighted average
 number of shares outstanding		           10,034,166 	  10,034,166 	  10,034,166 	  10,034,166
					




See accompanying notes to the unaudited interim condensed financial statements			




                                                        [ 22 ]
COAST WHOLESALE APPLIANCES INC.




Condensed statements of changes in equity		
(Unaudited) 				                                                                                				
	 Notes	                                                                            Share capital	   Retained earnings 	       Total equity
		                                                                                        CDN$ 	                CDN$ 	             CDN$

Balance, January 1, 2011		                                                        46,257,505 	        41,804,449 	          88,061,954
Profit and comprehensive income		                                                          - 	          2,034,303 	           2,034,303
Dividends		                                                                                - 	         (2,809,568)	          (2,809,568)
Balance, September 30, 2011		                                                     46,257,505 	        41,029,184 	          87,286,689
Profit (loss) and comprehensive income (loss)		                                            - 	       (28,907,159)	         (28,907,159)
Dividends		                                                                                - 	         (1,053,588)	          (1,053,588)
Balance, December 31, 2011		                                                      46,257,505 	        11,068,437 	          57,325,942
Profit and comprehensive income		                                                          - 	          2,494,251 	           2,494,251
Dividends	                                     7	                                          - 	         (3,160,761)	          (3,160,761)
Balance, September 30, 2012		                                                     46,257,505 	        10,401,927 	          56,659,432




See accompanying notes to the unaudited interim condensed financial statements	




                                                                         [ 23 ]
COAST WHOLESALE APPLIANCES INC.




Condensed statements of cash flows
(unaudited)
	                                                      3 months ended	   3 months ended	   9 months ended	   9 months ended
	                                                       Sept 30, 2012	    Sept 30, 2011	    Sept 30, 2012	    Sept 30, 2011
	                                                               CDN$ 	            CDN$ 	            CDN$ 	          CDN$

Cash flows from operating activities					
Profit	                                1,373,947 	   1,440,079 	    2,494,251 	  2,034,303
Items not involving cash					
  Depreciation	                          490,070 	     469,216 	    1,446,670 	  1,393,272
  Income taxes	                          432,000 	     521,000 	      744,000 	    734,000
  Finance costs	                         132,498 	     142,870 	      421,900 	    442,862
  Deferred lease increment 	              35,438 	       37,900 	     101,511 	    118,366
  Deferred warranty revenue 	             51,406 	      (16,160) 	     77,217 	     (82,882)
  Other assets 	                           (3,388)	      60,820	       11,143 	    177,779
  	                                    2,511,971 	   2,655,725 	    5,296,692 	  4,817,700
Movements in working capital					
  Trade and other receivables 	      (1,804,251)	   (1,423,151)	   (1,609,840)	 (2,045,136)
  Inventory 	                        (1,267,242)	        99,984 	  (1,385,520)	    913,268)
  Prepaid expenses 	                     330,048 	     460,709 	     (163,203)	     (69,050)
  Trade and other payables 	         (1,000,031)	      559,314 	    1,251,287 	  3,294,045
  Customer deposits 	                   (489,702)	     128,649 	      835,061 	    625,889
	                                     (4,231,178)	    (174,495)	   (1,072,215)	    892,480
	                                    (1,719,207)	    2,481,230 	    4,224,477 	  5,710,180

Interest paid	                                           (132,498)	        (142,870)	        (421,900)	        (442,862)
Income taxes paid	                                         (99,723)	              - 	      (1,190,784)	               -
Net cash generated from (used in) operating activities	 (1,951,428)	      2,338,360 	       2,611,793 	       5,267,318

Cash flows used in investing activities					
 Purchase of leaseholds and equipment	           (222,267)	  (43,600)	 (854,512)	 (274,702)
 Proceeds from sale of leaseholds and equipment	         - 	       - 	        - 	        -
Net cash used in investing activities	            (222,267)	 (43,600)	 (854,512)	 (274,702)

Cash flows from financing activities					
 Operating loan	                                         3,081,600 	      22,497 	  14,855,187 	    286,209
 Term debt	                                                       - 	   (325,000)	 (12,350,000)	 (5,325,000)
 Dividends paid	                                        (1,053,588)	  (1,053,588)	  (3,160,766)	 (2,458,372)
Net cash generated from (used in) financing activities	 2,028,012 	   (1,356,091)	    (655,579)	 (7,497,163)
Net increase (decrease) in cash	                          (145,683)	     938,669 	   1,101,702 	 (2,504,547)
Cash (cheques issued in excess of funds
 on deposit), beginning of period	                          447,272 	 (1,665,690)	    (800,113)	  1,777,526
Cash (cheques issued in excess of funds
 on deposit), end of period	                               301,589 	    (727,021)	     301,589 	   (727,021)



See accompanying notes to the unaudited interim condensed financial statements				




                                                               [ 24 ]
COAST WHOLESALE APPLIANCES INC.




Notes to the Interim Condensed Financial Statements
Nine-month period ended September 30, 2012
(Unaudited)




1. General information
Coast Wholesale Appliances Inc. (“Coast”) is a federally incorporated company, incorporated on April 30, 2010.
Coast is a leading independent supplier of major household appliances to developers and builders of multi-family and
single-family housing, and to retail customers in Western Canada and the Greater Toronto Area of Ontario.
The head office is located at 8488 Main Street, Vancouver, BC and the registered office is 700 West Georgia Street,
Vancouver, BC.

2. Significant accounting policies

(a) Statement of compliance
These unaudited interim condensed financial statements have been prepared in accordance with International Accounting
Standard 34, Interim Financial Reporting, as issued by the International Accounting Standards Board. These unaudited interim
condensed financial statements follow the same accounting policies and methods of their application as set out in, and
therefore should be read in conjunction with Coast’s annual financial statements for the year ended December 31, 2011.

(b) Basis of preparation
The financial statements have been prepared on the historical cost basis. Historical cost is generally based on the fair value of
the consideration given in exchange for assets. The financial statements are presented in Canadian dollars.

(c) Other accounting policies
For a complete list of significant accounting policies, refer to the financial statements for the year ended December 31, 2011.

3. Revenue and cost of sales
	                                                       3 months ended	    3 months ended	       9 months ended	      9 months ended
	                                                        Sept 30, 2012	      Sept 30, 2011	       Sept 30, 2012	       Sept 30, 2011
	                                                                    $	                  $	                   $	                 $

				
Sales of appliances and accessories	 36,562,432	 33,468,391	  99,751,768	 91,336,832
Cost of sales	                       28,240,668	 25,196,926	  77,064,594	 69,152,974
 	                                    8,321,764	  8,271,465	  22,687,174	 22,183,858
Other revenue	                        2,335,903	  2,532,952	   6,911,470	  6,975,852
Other cost of sales	                  1,853,171	  1,964,329	   5,405,867	  5,218,481
 	                                      482,732	    568,623	   1,505,603	  1,757,371
Total sales	                         38,898,335	 36,001,343	 106,663,238	 98,312,684
Total cost of sales	                 30,093,839	 27,161,255	  82,470,461	 74,371,455
Total gross profit	                   8,804,496	  8,840,088	  24,192,777	 23,941,229

Other revenue includes warranty sales, freight and installation revenue, sales of glass products and commission income from
sales of appliances where Coast acts as a sales agent. Other cost of sales relate to the costs to provide these services.




                                                                [ 25 ]
Coast Wholesale Appliances Third Quarter Report
Coast Wholesale Appliances Third Quarter Report
Coast Wholesale Appliances Third Quarter Report
Coast Wholesale Appliances Third Quarter Report
Coast Wholesale Appliances Third Quarter Report

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Coast Wholesale Appliances Third Quarter Report

  • 1. COAST WHOLESALE APPLIANCES INC. Third Quarter 2012
  • 2. Coast Wholesale Appliances Inc. (Coast) was established on January 1, 2011 with the conversion of Coast Wholesale Appliances Income Fund to a publicly traded, monthly dividend paying corporation. Shares of Coast began trading on the Toronto Stock Exchange under the symbol “CWA” on January 6, 2011. Coast is a leading independent supplier of major household appliances and accessories. Founded in 1978, we originally oper- ated mainly as a wholesale supplier to developers and builders in Western Canada, later broadening our focus to include the retail market. In January 2009, we expanded geographically into the Greater Toronto Area (GTA) of Ontario. Today, we combine contract sales to developers and builders of multi-family and single-family housing with direct retail sales at 15 stores across the four western provinces and one store in the GTA. At each Coast location, we offer our customers the convenience of one-stop shopping for all of their major household appliance need featuring more than 35 brands. The exceptional stability our business has shown over the past 34 years is due in large part to the essential nature of the major home appliances we sell. New product innovations and a focus on home décor and energy efficiency have also contributed to our sales results. Our business strategy has three elements. To create value for our shareholders, we are working to: 1. Build on our strong market position in Western Canada and explore growth opportunities in Western Canada and Ontario as they arise; 2. Increase sales from our existing stores; and 3. Continue to enhance our profitability. Nanaimo 1 store Victoria 1 store Vancouver 1 store Burnaby Red Deer 1 distribution warehouse Kelowna 1 store Saskatoon 1 store 1 store Regina Coquitlam 1 store 1 store Calgary Edmonton 2 stores Winnpeg 2 stores 1 store Surry 1 store 1 distribution 1 distribution warehouse warehouse Toronto Abbotsford 1 store 1 store
  • 3. Performance Highlights (in thousands of dollars except percentages and per-share amounts) 2012 2011 2010 2012 2011 2010 Q3 Q3 Q3 YTD YTD YTD Sales 38,898 36,001 34,947 106,663 98,313 102,461 Gross profit 8,804 8,840 8,575 24,193 23,941 25,421 As a percentage of sales 22.6% 24.6% 24.5% 22.7% 24.4% 24.8% Profit (loss) 1,374 1,440 (3,749) 2,494 2,034 (451) Basic and diluted net income per share 0.137 0.144 N/A 0.249 0.203 N/A EBITDA before other costs 2,429 2,670 2,422 5,107 5,507 6,821 EBITDA margin before other costs 6.2% 7.4% 6.9% 4.8% 5.6% 6.7% EBITDA 2,429 2,573 2,422 5,107 4,604 6,435 EBITDA margin 6.2% 7.1% 6.9% 4.8% 4.7% 6.3% EBITDA per share 0.242 0.256 N/A 0.509 0.459 N/A Letter to Shareholders: 02 Management’s Discussion and Analysis: 05 Unaudited Interim Condensed Financial Statements: 21 Notes to the Unaudited Interim Condensed Financial Statements : 25 Corporate Information: 28 [ 1 ]
  • 4. To our Shareholders The three months ended September 30, 2012 marked our Year-to-date sales results reflect strength of fifth consecutive quarter of revenue growth. Once again, builder business we improved our sales across all of our geographic markets. As in the past four quarters, our business benefited from For the year-to-date, our revenues of $106.7 million were a steady flow of development activity in both the multi- up by 8.5% from the $98.3 million we reported for the first family and single-family builder sectors. Unfortunately, our nine months of 2011. Our builder sales increased by 14.8% percentage gross margin performance was again negatively year-over-year and retail revenues improved by 1.1%, while impacted by the fiercely competitive business environment our other revenues were down by 0.9%. As a result, our that persisted across Canada. sales mix for the first three quarters also shifted in favour of the builder segment. Robust Q3 builder sales growth complemented Our nine-month gross profit of $24.2 million was up slightly by strong retail sales from the $23.9 million we reported in 2011, while our gross Our sales revenue of $38.9 million was up by 8.0% from margin percentage dipped to 22.7% from 24.4% last year. the third quarter of 2011. Sales to builders increased by As with the quarterly result, the 1.7% decrease in gross 13.8%, while sales to retail customers improved by 2.4%. margin percentage was mainly due to more competitive Our other revenues, which come from warranty sales, freight pricing in the builder segment of our business. and installation, sales of glass products and commission Nine-month EBITDA of $5.1 million was up by $0.5 million sales, were down by 7.8% from the third quarter of last from the $4.6 million we reported after other costs in 2011 year. The decline in other revenues was mainly due to our ($5.5 million before other costs). Our EBITDA margin of discontinuation of glass sales at all but one of our BC stores 4.8% was also up modestly from the 4.7% reported last year in the second quarter. (5.6% before other costs). We recorded an after-tax profit of During the third quarter, we achieved double-digit increases $2.5 million for the nine months, compared to a $2.0 million in our overall sales revenues in both Saskatchewan after-tax profit in the same period of last year. The difference and Manitoba. Our recently-relocated GTA store again between the two years was mainly due to the $0.9 million in experienced healthy sales growth, and particularly in the other costs we incurred in 2011. builder segment. The ongoing strength of our builder sales Given the current highly competitive business environment, across our stores shifted our business mix for the three we are pleased with our sales results for the third quarter months in favour of this segment. and year-to-date. However, we remain unhappy with our With the higher revenues, we maintained our third quarter gross margin percentage, which continues to reflect the gross profit at the $8.8 million we recorded in 2011. compression of pricing we have experienced in our core However, our gross margin percentage decreased to 22.6% builder business since the beginning of the year. With from 24.6% last year. The 2.0% decline in gross margin the typical 18 to 24-month lag between when a contract percentage was due mainly to ongoing competitive pressure sale to a builder is logged and when the appliances are and the resulting price compression in the builder segment delivered, we are now realizing sales that were negotiated of our business. These factors brought our contract sales in the second half of 2010 and in 2011 at unit prices that gross margin down from historical levels. reflect the more challenging economic conditions that have prevailed since the beginning of the recession in 2008. Third quarter EBITDA of $2.4 million was below the $2.6 million we reported in Q3 2011 but improved over both Despite the growing competitive pressure, we have the first and second quarters of 2012. The year-over-year maintained a very strong backlog of contract orders for reduction in our gross margin percentage reduced our future delivery across all of our markets. We are also happy EBITDA margin to 6.2% from 7.1% last year. After taxes, to report that our addition of the KitchenAid® brand at our we recorded a profit of $1.4 million for Q3, which was 12 BC and Alberta stores in January continued to generate consistent with the amount we reported after taxes in 2011. sales in excess of our expectations. [ 2 ]
  • 5. Continued focus on upgrading stores, Sustaining our dividends to shareholders reducing inventory In the third quarter, we maintained our monthly dividends During the third quarter, as part of our ongoing strategy to at the $0.035 per share rate we initiated in February 2011 enhance profitability by increasing sales from our existing following our conversion to a publicly-traded corporation. stores, we completed improvements to our Coquitlam, BC Subsequent to quarter-end, a dividend in the same amount store and moved forward with renovation work at our was declared for the month of October. This monthly Calgary South store in Alberta. We expect to complete the dividend equates to $0.42 per share per annum. Calgary South improvements by the end of the year. In Outlook Saskatoon, Saskatchewan, where we added new warehouse space adjacent to our store in Q2, we completed the The following outlook discussion is qualified in its entirety planned conversion of our former in-store warehouse to by the forward-looking statements proviso at the beginning a dedicated clearance centre. Refurbishments were also of the Management’s Discussion and Analysis (MD&A) completed during the quarter at our Surrey, BC store, where that follows this letter, and by the section on risks and we converted the space previously used for glass assembly uncertainties at the end of our MD&A. and glass inventory storage to a clearance centre. The outlook for our business remains very cautious. In the The store upgrades we have undertaken over the past 18 builder segment, we expect that our revenues will continue months have been extremely well received by our customers, to grow in the fourth quarter of 2012 as projects in our generating increased traffic by enhancing Coast’s appeal as order backlog move into the final stages of development, a shopping destination for retail buyers. The addition of the particularly in the multi-family sector. However, we anticipate new clearance centres will support our focus on clearing out that the rate of growth will slow as these projects are eliminated and discontinued products. completed and that our revenues may be impacted by a softening of our single-family business, reflecting an ongoing Reducing our inventory remains a priority. Unfortunately, we downward trend in single-family housing starts. We also did not make as much progress toward this objective during expect that very competitive market conditions will keep unit the third quarter as we had planned. Our inventories have prices below historical levels and hence compress margins remained at higher than normal levels due to the increased on our builder sales for the foreseeable future. On the product required to support both our sales growth and our retail side, while Coast’s retail sales were strong in Q3, we introduction of KitchenAid® in BC and Alberta. We are anticipate that consumers will remain careful about making continuing to closely review our product offering and we will major purchases and that extremely competitive retail pricing be working with our key suppliers over the coming months will persist into 2013, again putting downward pressure on to reduce the number of items we need to stock in our sales and margins. warehouses. We will also be eliminating additional marginal items and further refining our inventory ordering and control We expect that our financial performance will continue to processes. be impacted by slow economic growth and fragile consumer confidence in our western Canadian and GTA markets for I am pleased to report that we successfully completed our some time yet. However, we remain confident that the search for a replacement for our retiring CFO, Jack Peck builder-focused business strategy we currently have in place during the quarter. Gordon Howie joined Coast as CFO is the right one to sustain us through the challenges we on September 1, 2012. A Chartered Accountant, Gordon currently face, and that this strategy will enable us to grow has more than 25 years of financial and operational our business over the longer term as economic conditions management experience with a focus on retail consumer improve. Based on our strong sales performance in the GTA products and supply chain management. this year, we remain very optimistic about the potential for our expansion in the country’s most populous market. [ 3 ]
  • 6. Over the balance of the year, in addition to completing renovations at our Calgary South store, we will be finalizing plans for a major upgrade to the retail showroom at our Saskatoon store. We expect to begin the Saskatoon upgrade by early 2013. In closing, we extend our very best wishes and appreciation to Harlow Burrows, who resigned as a Director of Coast in mid- September to pursue personal interests. Harlow was one of three founders of Coast in 1978 and is a former Chief Executive Officer of the company. He served on Coast’s Board from its formation with our conversion from a privately held business to a publicly traded entity in 2005. As a principal of CWAL Investments Ltd., Harlow will remain a major shareholder of Coast. In his place, we are pleased to welcome Jack Peck, our former CFO, to our Board of Directors. Prior to joining Coast in 2005, Jack held senior financial management positions with both publicly traded and large privately held entities. He brings more than 30 years of financial and business operations experience to his new Board role and we believe he will be a strong addition. On behalf of Coast’s management and our Board of Directors, we offer our appreciation to all of our partners in success – our employees across Western Canada and in Ontario, our suppliers and our customers – and our gratitude to you, our shareholders, for your continued support of our business. We look forward to reporting back to you again after the end of the year. Sincerely, Maurice E. Paquette President and CEO, Director Coast Wholesale Appliances Inc. Patrick B. Dennett Chairman of the Board of Directors Coast Wholesale Appliances Inc. [ 4 ]
  • 7. COAST WHOLESALE APPLIANCES INC. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITIONS AND OPERATIONS For the period ended September 30, 2012 This management’s discussion and analysis (MD&A) has been prepared by Coast Wholesale Appliances Inc. (Coast) as of November 2, 2012. The MD&A should be read in conjunction with Coast’s unaudited interim condensed financial statements and accompanying notes for the period ended September 30, 2012 and Coast’s audited financial statements for the year ended December 31, 2011 (both available at www.sedar.com and www.coastwholesaleappliancesinc.com). The financial statements have been prepared in accordance with International Financial Reporting Standards (IFRS) and are reported in Canadian dollars. This report presents our financial results for the period from January 1, 2012 to September 30, 2012. Forward-looking Statements This report includes forward-looking statements, which involve known and unknown risks, uncertainties and other factors that may cause actual results, performance or achievements or industry results to be materially different from any future results, performance or achievements expressed or implied by such forward-looking statements. These forward-looking statements are identified by the use of terms and phrases such as “anticipate”, “believe”, “estimate”, “expect”, “may”, “plan”, “will”, and similar terms and phrases, including references to assumptions. Such statements may involve, but are not limited to, comments with respect to the sustainability of our dividends to shareholders, the performance of the Canadian economy and our sales expectations. Forward-looking statements are included in, but are not limited to, the sections titled Third Quarter 2012 Summary, Economic and Industry Factors, Dividends to shareholders, Working capital and liquidity, Total assets and Outlook. These forward-looking statements reflect current expectations of management regarding future events and operating performance as of the date of this report. Forward-looking statements involve significant risks and uncertainties, should not be read as guarantees of future performance or results, and will not necessarily be accurate indications of whether or not such results will be achieved. A number of factors could cause actual results to differ materially from the results discussed in the forward-looking statements, including, but not limited to: sensitivity to general economic conditions; changes in consumer confidence in the economy; maintenance of profitability and management of changes to our business; competition; increases to interest rates; reliance on suppliers and their ability to supply product for sale on a timely basis; changes in consumer preferences; changes in the mix of product sales; fluctuations in fuel and commodity pricing; usage of extended warranty programs and the costs to deliver these services; changes to planning and supply chain processes; lack of long-term supplier agreements; reliance on key personnel; and foreign exchange rates as they relate to imported products. Although the forward-looking statements contained in this report are based upon what management believes to be reasonable assumptions, Coast cannot assure investors that actual results will be consistent with these forward-looking statements. The forward-looking statements reflect management’s current beliefs and are based on information currently available to Coast. They speak only as of the date of this report, and reflect current assumptions regarding future events and operating performance. These assumptions include, without limitation: slow economic growth through the balance of 2012 in both Western Canada and the Greater Toronto Area (GTA), our current markets; continued fluctuations in exchange rates with the Canadian dollar trading near par with the US dollar; continued low interest rates through 2012; continuing relatively stable credit markets for our major builder customers; weak consumer confidence due to the slow economic recovery; and no significant change to total housing starts in 2012 compared to 2011. These forward-looking statements are made as of the date of this report and Coast assumes no obligation to update or revise them to reflect new events or circumstances, other than as required by law. [ 5 ]
  • 8. COAST WHOLESALE APPLIANCES INC. Management’s Discussion and Analysis Third Quarter 2012 Summary Financial results • Revenues of $38.9 million were up by 8.0% from the $36.0 million recorded in the third quarter of 2011. • Sales in the builder segment of our business increased by 13.8%, sales to retail customers improved by 2.4% and revenues from warranty sales, freight and installation, sales of glass products and commission sales decreased by 7.8%. • Gross margin of 22.6% was down from 24.6% in Q3 2011, due to the combined impact of tighter margins in the builder side of our business, changes in our sales mix, ongoing retail pricing pressure and discounted pricing to accommodate product changes and reduce clearance inventory. • Selling, warehouse, facility and general and administrative expenses of $6.4 million were up by $0.2 million year-over-year but were reduced as a percentage of sales to 16.4% from 17.1% in 2011. • EBITDA of $2.4 million, although down from $2.6 million in Q3 2011, was improved sequentially over both the first and second quarters of 2012. • Monthly dividends of $0.035 per share ($0.42 per annum) were maintained during the quarter. Operating highlights • As part of our ongoing strategy to enhance profitability by increasing sales from our existing stores, we continued to refresh our locations, completing upgrade work at our Coquitlam, BC store, and proceeding with renovations to our Calgary South store in Alberta. • In support of our continued focus on clearance of eliminated and discontinued products, we opened dedicated clearance centres at our Saskatoon, Saskatchewan and Surrey, BC stores. • We marked the official opening of our newly relocated GTA store, which features expanded warehouse facilities and a state-of-the-art showroom, in July 2012. • Gordon Howie was appointed CFO, effective September 1, 2012, replacing Jack Peck, who has retired from his management role. • Effective September 19, 2012, Jack Peck was appointed to Coast’s Board of Directors, replacing business founder Harlow Burrows, who retired from the Board to pursue personal interests. Business environment • The Canadian economy continued to exhibit only moderate growth. • Our retail business continued to be negatively impacted by low consumer confidence in the Canadian economy and highly competitive market conditions. • Low interest rates persisted and credit markets remained relatively stable for our builder customers, allowing reasonable access to financing for new projects. • Total housing starts remained at approximately the same level recorded in 2011. • Steady development activity in both the multi-family and single-family sectors allowed us to strengthen our backlog of orders from builders and developers. • The Canadian dollar continued to fluctuate but remained near par with the US dollar. Economic and Industry Factors In general, the economic and industry conditions impacting our business during the third quarter did not change substantially from those discussed in our 2011 Annual Report and 2012 Second Quarter Report. Moderate to slow economic growth persisted in Canada and elsewhere, and we expect that economic growth rates will remain sluggish through the balance of 2012 and into 2013. The potential for further economic setbacks remains a concern, particularly in the United States and Europe, and the global business environment continues to be uncertain. However, on a positive note, Canadian credit markets have remained relatively stable, allowing our builder and developer customers to finance both their current and future projects. The Canadian dollar fluctuated throughout the third quarter of 2012 but, on average, remained near par with the US dollar. [ 6 ]
  • 9. COAST WHOLESALE APPLIANCES INC. Management’s Discussion and Analysis Our builder business improved significantly over the third quarter of 2011, as sales continued to flow from the contract orders logged over the past two years, driving revenues from this segment up by 13.8%. However, margins realized from these sales have been lower than historical levels due to the highly competitive market in which pricing was negotiated. We expect that this year’s total housing starts will remain in line with the level recorded in 2011, with a continued shift from single-family starts to multi-family starts, and that margins on our builder sales will be compressed by competitive market conditions for the foreseeable future. Consumer confidence in the Canadian economy remained muted, resulting in cautious spending and fierce competition in the retail side of our business. Despite the generally difficult consumer sales environment, our retail revenues remained strong in the third quarter, improving by 2.4% over Q3 2011. We anticipate that the retail pricing environment will remain very competitive through the final quarter of 2012. Seasonality Coast establishes an annual dividend rate and the monthly dividends paid to shareholders are averaged through the year. This payment pattern may not correlate to our net income, on a monthly basis, as sales of our products are subject to seasonal fluctuations that follow our customers’ building activities. Historically, the first quarter has been our slowest, accounting for approximately 22% to 23% of annual revenues. Sales are generally evenly distributed in the balance of the year, with a somewhat softer fourth quarter in comparison to the second and third quarters. In 2011, we saw a slight shift in this historic seasonal pattern due to the significant growth we experienced in our second-half builder business. The first quarter of 2011 accounted for 21% of annual sales, while the second, third and fourth quarters represented 26%, 27% and 26% respectively. Selected Financial Information The following selected financial information has been derived from Coast’s unaudited interim condensed financial statements for the period ended September 30, 2012. It should be read in conjunction with these statements and their accompanying notes (available at www.sedar.com or www.coastwholesaleappliancesinc.com). The 2012 unaudited interim condensed financial statements have been prepared in accordance with IFRS in Canadian dollars, as were our 2011 financial statements. The operating results for 2010 have been restated in accordance with the adoption of IFRS. [ 7 ]
  • 10. COAST WHOLESALE APPLIANCES INC. Management’s Discussion and Analysis Operating Results (in thousands of dollars except percentages and per-share amounts) 3 months ended 3 months ended 3 months ended 9 months ended 9 months ended 9 months ended Sept 30, 2012 Sept 30, 2011 Sept 30, 2010 Sept 30, 2012 Sept 30, 2011 Sept 30, 2010 Sales 38,898 36,001 34,947 106,663 98,313 102,461 Cost of sales 30,094 27,161 26,372 82,470 74,371 77,040 Gross profit 8,804 8,840 8,575 24,193 23,941 25,421 As a percentage of sales 22.6% 24.6% 24.5% 22.7% 24.4% 24.8% Expenses (1) 6,376 6,170 6,153 19,086 18,434 18,600 EBITDA before other costs (2) 2,429 2,670 2,422 5,107 5,507 6,821 As a percentage of sales 6.2% 7.4% 6.9% 4.8% 5.6% 6.7% Other costs - 97 - 902 386 EBITDA (2) 2,429 2,573 2,422 5,107 4,604 6,435 As a percentage of sales 6.2% 7.1% 6.9% 4.8% 4.7% 6.3% Finance costs 133 143 205 422 443 759 Interest rate swap - - (47) - - (345) Deferred income taxes 71 262 - 207 475 - Current income taxes 361 259 - 537 259 - Depreciation 490 469 447 1,447 1,393 1,612 Profit before unit items 1,374 1,440 1,817 2,494 2,034 4,409 As a percentage of sales 3.5% 4.0% 5.2% 2.3% 2.1% 4.3% Distributions to units - - 1,252 - - 3,757 Fair value change in units - - 4,314 - - 1,103 Profit (loss) 1,374 1,440 (3,749) 2,494 2,034 (451) Basic and diluted net income (loss) per share (3) .137 0 0.144 N/A 0.249 0.203 N/A Dividends per share (3) 0.105 0.105 N/A 0.210 0.175 N/A EBITDA per share (2)(3) 0.242 0.256 N/A 0.509 0.459 N/A Total assets 100,878 127,440 131,166 100,878 127,440 131,166 Total long-term liabilities 3,589 14,575 23,063 3,589 14,575 23,063 (1) Expenses include selling, general and administrative, facilities and warehousing expenses. (2) See definition of EBITDA under Non-IFRS Measures. (3) For 2010 under IFRS, there are no equity instruments outstanding and therefore no earnings or dividends per share measurements. [ 8 ]
  • 11. COAST WHOLESALE APPLIANCES INC. Management’s Discussion and Analysis Sales Over the past two years, we have faced an increasingly competitive sales environment, particularly in the retail segment of our business, where average unit pricing has decreased markedly, requiring additional unit sales to maintain comparable revenues year-over-year. Since the beginning of this year, we have also experienced a distinct compression of pricing in our builder business as the contract sales realized in the first nine months of 2012 were negotiated and logged in the second half of 2010 and in 2011 at prices reflecting the increasingly challenging economic climate. Despite the generally lower average pricing across our business, we are pleased to report that our overall sales revenues of $38.9 million in the third quarter were up by $2.9 million, or 8.0%, from the $36.0 million we reported for the same period of 2011. The increase was mainly due to the strength of our builder business. As in the past two quarters, we saw an increased sales flow from our backlog of orders for multi-family and single-family housing projects as these projects moved to the final stages of development, when appliance packages are delivered and installed. We achieved a 13.8% year-over-year increase in our third quarter sales to developers and builders, compared to a more modest 2.4% increase in our retail sales. Our other revenues, which include warranty sales, freight and installation, sales of glass products and commission sales, decreased by 7.8% over 2011. The reduction in other revenues was mainly due to the discontinuation of sales of glass products at all but one of our BC stores in the second quarter of 2012. In addition, commission sales of products under an agency agreement were down somewhat from 2011. Our business mix for the three months continued to shift in favour of our builder business. Third quarter revenues improved in all of our geographic markets, with double-digit sales growth in Saskatchewan and Manitoba. Our revenues in these two provinces continued to benefit from strong multi-family and single-family home construction activity, with exceptionally robust performance in the Manitoba market. In the GTA, builder business improved considerably over the third quarter of 2011. For the nine months ended September 30, 2012, total revenues of $106.7 million were up by $8.4 million, or 8.5%, from the $98.3 million we reported in the first nine months of 2011. Builder sales for the nine months increased by 14.8% year-over- year, while retail revenues were relatively level, increasing by 1.1%. Other revenues decreased by 0.9% over 2011. Cost of sales and gross margin Cost of sales for the three months ended September 30, 2012 was $30.1 million, or 77.4% of sales. This resulted in a gross profit of $8.8 million, or 22.6% of sales. By comparison, in the third quarter of 2011, cost of sales was $27.2 million, or 75.4% of sales, providing a gross profit of $8.8 million, or 24.6% of sales. The 2% decline in our 2012 Q3 gross margin percentage was effectively offset by this year’s higher sales revenues, enabling us to maintain total gross profit at the 2011 level. The decrease in gross margin was primarily due to the extremely competitive pricing environment that has persisted in all of our markets, and particularly in the builder side of the business. In addition, the gross margin generated from our other revenues in Q3 was down year-over-year, due mainly to a reduction in our commission sales of products marketed under an agency agreement. Changes in our sales mix, ongoing retail pricing pressure, and discounted pricing to accommodate product changes and reduce clearance inventory also had a negative impact on gross margin percentage. Cost of sales for the nine months ended September 30, 2012 was $82.5 million, or 77.3% of sales. This resulted in a gross profit of $24.2 million, or 22.7% of sales. By comparison, in the first nine months of 2011, cost of sales was $74.4 million, or 75.6% of sales, providing a gross profit of $23.9 million, or 24.4% of sales. The 1.7% decrease in our 2012 nine-month gross margin percentage was mainly due to more competitive pricing in the builder segment of our business. However, as with the quarterly result, the lower margin was offset by higher sales revenues in 2012, resulting in a $0.3 million increase in gross margin dollars. Expenses Selling, warehouse, facility, and general and administrative expenses (SG&A expenses) for the three months ended September 30, 2012 were $6.4 million, up by a modest $0.2 million from $6.2 million in the third quarter of 2011. However, with this year’s higher sales revenues, SG&A expenses as a percentage of sales were reduced to 16.4% from 17.1% in 2011. Third quarter selling costs of $2.9 million were flat to 2011, due mainly to greater selling efficiency. Facility costs were up by $0.1 million, primarily as a result of increased property taxes and common area costs related to our leased facilities. Administrative costs increased by $0.1 million, due mainly to an increase in wages and professional fees. Warehousing costs benefited from improved operating efficiency, decreasing somewhat from the 2011 level. For the nine months ended September 30, 2012, SG&A expenses of $19.1 million were up by $0.7 million from $18.4 million in the same period of 2011 and SG&A expenses as a percentage of sales were reduced to 17.9% from 18.8% in 2011. Selling costs for the nine months were up by $0.5 million, due mainly to increased commission costs and a year-over-year increase in marketing expenditures. Facility costs were up by $0.2 million, primarily as a result of the increases in property taxes [ 9 ]
  • 12. COAST WHOLESALE APPLIANCES INC. Management’s Discussion and Analysis and common area costs related to our leased facilities. Administrative costs were flat year-over-year and, as with the quarterly result, warehousing costs were down somewhat from the 2011 level. No “Other costs” were incurred in the first nine months of 2012. For the same period of 2011, other costs of $0.9 million comprised a one-time severance expense related to the departure of our former CEO in the first quarter of last year. EBITDA EBITDA and EBITDA margin are not recognized measures under IFRS and do not have standardized meanings prescribed by IFRS (see Non-IFRS Measures). EBITDA of $2.4 million for the third quarter of 2012 was down by $0.2 million from 2011, primarily due to this year’s higher SG&A expenses. Our EBITDA margin for the period decreased to 6.2% from 7.1% in 2011. The reduction was driven by the year-over-year reduction in our gross margin. For the first nine months of the year, EBITDA of $5.1 million was up by $0.5 million from the $4.6 million we reported after other costs in 2011 ($5.5 million before other costs), while our EBITDA margin of 4.8% was in line with the 4.7% we reported last year (5.6% before other costs). Table 1: Reconciliation of profit (loss) to EBITDA (in thousands of dollars except percentages) 3 months ended 3 months ended 3 months ended 9 months ended 9 months ended 9 months ended Sept 30, 2012 Sept 30, 2011 Sept 30, 2010 Sept 30, 2012 Sept 30, 2011 Sept 30, 2010 Profit (loss) 1,374 1,440 (3,749) 2,494 2,034 (451) Finance costs 133 143 205 422 443 759 Interest rate swap - - (47) - - (345) Deferred income taxes 71 262 - 207 475 - Current income taxes 361 259 - 537 259 - Depreciation 490 469 447 1,447 1,393 1,612 Distributions to units - - 1,252 - - 3,757 Fair value change in units - - 4,314 - - 1,103 EBITDA (1) 2,429 2,573 2,422 5,107 4,604 6,435 EBITDA margin (1) 6.2% 7.1% 6.9% 4.8% 4.7% 6.3% (1) See definition of EBITDA and EBITDA margin under Non-IFRS Measures. Finance costs Third quarter finance costs of $133,000 were down slightly year-over-year. Nine-month finance costs of $422,000 were also down slightly year-over-year. Borrowings and interest rates for the first nine months of 2012 were comparable to 2011. Depreciation Depreciation for the three months ended September 30, 2012 was $0.5 million, unchanged from Q3 2011. Nine-month depreciation was $1.5 million, up from the $1.4 million we recorded in the same period of 2011. Income taxes Total income taxes for the third quarter of 2012 were $432,000, comprising $361,000 in current income taxes and $71,000 in deferred income taxes. This compares to total income taxes of $521,000 for Q3 2011. Income taxes for the first nine months of 2012 were $744,000, comprising $537,000 in current income taxes and $207,000 in deferred income taxes. In the first nine months of 2011, income taxes were $734,000. Profit In the third quarter of 2012, we recorded a profit after taxes of $1.4 million, which was the same amount recorded last year. For the nine-month period, we recorded a profit after taxes of $2.5 million in 2012, compared to a profit after taxes of $2.0 million in 2011. The year-over-year difference was mainly due to the $0.9 million in other costs recorded in 2011. [ 10 ]
  • 13. COAST WHOLESALE APPLIANCES INC. Management’s Discussion and Analysis Summary of Quarterly Results See the section on seasonality above for a discussion of the impact of seasonality on our quarterly sales levels. Results for 2010 have been restated in accordance with IFRS. Table 2: Summary of quarterly results (in thousands of dollars except percentages and per-share amounts) 2012 2011 2010 Q3 Q2 Q1 Q4 Q3 Q2 Q1 Q4 Q3 Sales 38,898 37,729 30,035 35,281 36,001 34,225 28,086 32,790 34,947 Gross profit 8,804 8,505 6,883 8,667 8,840 8,349 6,752 8,186 8,575 Gross margin percentage 22.6% 22.5% 22.9% 24.6% 24.6% 24.4% 24.0% 25.0% 24.5% Profit (loss) 1,374 1,124 (4) (28,907) 1,440 1,081 (487) 1,966 (3,749) Diluted net income (loss) per share 0.1370 0.112 (1) (2) 0.000 (2.881) 0.144 0.108 (0.049) N/A N/A Dividends per share (2) 0.105 0.105 0.105 0.105 0.105 0.105 0.070 N/A N/A (1) Diluted and non-diluted net income (loss) per share are equivalent (2) For 2010 under IFRS, there are no equity instruments outstanding and therefore no earnings or dividends per-unit measurements. Liquidity and Capital Resources Cash flow from operating activities Table 3: Cash flow and movements in working capital (source (use) of cash) (in thousands of dollars) 3 months ended 3 months ended 9 months ended 9 months ended Sept 30, 2012 Sept 30, 2011 Sept 30, 2012 Sept 30, 2011 Cash flow from operating activities 2,512 2,655 5,297 4,818 Movements in working capital Trade and other receivables (1,804) (1,423) (1,610) (2,045) Inventory (1,267) 99 (1,385) (913) Prepaid expenses 330 461 (163) (69) Trade and other payables (1,000) 559 1,251 3,294 Customer deposits (490) 129 835 626 (4,231) (174) (1,072) 892 Cash generated from (used in) operations (1,719) 2,481 4,225 5,710 Interest paid (132) (143) (422) (443) Income taxes paid (100) - (1,191) - Net cash generated from (used in) operations (1,951) 2,338 2,612 5,267 Third quarter net cash flow from operating activities was $2.5 million, compared to $2.7 million for the same period of 2011 and after movements in working capital was ($1.7) million compared to $2.5 million in 2011. The most significant changes in the quarter were a $1.3 million increase in inventory, compared to a $0.1 million decrease in 2011, and a $2.8 million increase in trade receivables and payables, compared to a $0.9 million increase in 2011. For the nine months ended September 30, 2012, net cash flow from operations after paying $1.2 million in income taxes was $2.6 million, down from $5.3 million in the same period of 2011 when no income taxes were paid. Net income and resulting cash flow before movements in working capital improved to $5.3 million from $4.8 million in 2011. Movements in working capital were a $1.1 million use of cash in 2012, compared to a $0.9 million source of cash in 2011. [ 11 ]
  • 14. COAST WHOLESALE APPLIANCES INC. Management’s Discussion and Analysis Capital expenditures Table 4: Capital expenditures (in thousands of dollars) 3 months ended 3 months ended 9 months ended 9 months ended Sept 30, 2012 Sept 30, 2011 Sept 30, 2012 Sept 30, 2011 Total capital 222 44 855 275 Less proceeds on disposal of assets - - - - 222 44 855 275 Capital expenditures of $222,000 for the third quarter of 2012 related mainly to the ongoing upgrading of our stores. Work was underway during the quarter at our locations in Coquitlam and Surrey, BC, our Calgary South store in Alberta and our Saskatoon, Saskatchewan location. Capital expenditures for Q3 of 2011 totalled $44,000. For the nine months ended September 30, 2012, our capital expenditures totalled $855,000, compared to $275,000 in the first three quarters of 2011. For the balance of this year, capital expenditures will focus on continued store improvements and upgrades to our information technology. We expect that capital expenditures for the year will total approximately $1.0 million, compared to $449,000 in 2011. Dividends to shareholders Table 5: Dividends to shareholders Record date Payment date Per share $ Amount $ January 27, 2012 February 6, 2012 0.035 351,196 February 24, 2012 March 5, 2012 0.035 351,196 March 23, 2012 April 5, 2012 0.035 351,196 April 27, 2012 May 7, 2012 0.035 351,196 May 28, 2012 June 5, 2012 0.035 351,196 June 22, 2012 July 5, 2012 0.035 351,196 July 27, 2012 August 7, 2012 0.035 351,196 August 24, 2012 September 5, 2012 0.035 351,196 September 28, 2012 October 5, 2012 0.035 351,196 0.315 3,160,764 Since declaring our first dividend as a corporation on February 16, 2011, we have paid monthly dividends of $0.035 per share, equating to $0.42 per share on an annualized basis. Coast’s dividend policy is subject to the discretion of our Board of Directors, who take into account our financial performance, as well as our current and anticipated business needs, at the time a dividend is being considered. The amount and timing of any future dividends may vary depending on, among other things, Coast’s earnings and financial requirements, and the satisfaction of solvency tests imposed by the Canada Business Corporations Act for the declaration of dividends. Contractual obligations, commitments and financing Table 6: Payments due by period as at September 30, 2012 (in thousands of dollars) Operating leases Term debt Less than one year 3,782 - One to three years 7,200 - Four to five years 5,638 - After five years 4,040 - 20,660 - [ 12 ]
  • 15. COAST WHOLESALE APPLIANCES INC. Management’s Discussion and Analysis In the second quarter of 2012, we renegotiated our financing arrangement with our existing lender, creating a new revolving loan and using funds from the new facility to repay both our existing revolving loan and our term debt. We now have available an amount of up to $20,000,000 with a three-year term maturing on June 26, 2015. The revolving loan can be used for working capital requirements, capital expenditures and general corporate purposes. The new facility bears interest at the lender’s prime rate plus 0.50% (amounting to 3.5% at September 30, 2012) when borrowed directly, or at the banker’s acceptance rate plus 1.70% when a banker’s acceptance facility is utilized. Payments are monthly for interest only. A standby fee of 0.35% is charged on any unutilized portion of the loan facility. We believe that this asset-backed loan structure is better suited to our business and will give us greater flexibility in our ongoing borrowing requirements. The amount made available under the loan facility is limited to the sum of 85% of the book value of trade accounts receivable and the lower of 65% of the book value or 85% of the net orderly liquidation value of inventories, to a maximum of $13,000,000 of the total amount to be available. Certain identified trade accounts receivable and inventories are excluded from the calculation of the amount available under the loan facility. As well, certain trade accounts payable accounts, including those with a priority security interest, and a reserve for customer deposits reduce the amount available under the facility. The bank indebtedness is secured by a general security agreement covering all of our assets, subject to the priority security positions held by suppliers. We are required to maintain a fixed-charge coverage ratio of not less than one to one. The ratio is calculated as the ratio of EBITDA plus operating lease payments, less cash taxes, less dividends paid, less capital expenditures, divided by cash interest paid, plus term loan repayments and operating lease payments. All amounts are based on a rolling 12-month calculation. Annual capital expenditures are limited to $1,500,000. At September 30, 2012, Coast was in compliance with the covenants of the loan. Operating leases are in place for all premises. We paid total basic rent of $0.9 million and $2.8 million for the three and nine- month periods ended September 30, 2012, respectively. This is approximately equivalent to the amounts paid for the same periods of 2011. Working capital and liquidity Table 7: Working capital and liquidity (in thousands of dollars) Sept 30, 2012 Dec 31, 2011 Working capital 1,995 12,782 Total assets 100,878 98,317 Total liabilities 44,218 40,991 Total long-term liabilities 3,589 14,582 Working capital was $2.0 million at September 30, 2012, down from $12.8 million at December 31, 2011. The reduction in our working capital is a result of the change to our bank indebtedness. Under our new loan facility, the entire amount of the bank debt is treated as a current liability. If the term debt was included as a current liability in last year’s result, working capital at December 31, 2011 would have been $1.7 million. In addition to working capital, we currently have available our $20.0 million revolving loan which may be used for working capital requirements, capital expenditures and general corporate purposes. The interest rates and security are detailed above. Our principal sources of liquidity are cash provided by operations and our revolving loan. In addition, we review our cash flows on an ongoing basis and can adjust our annual dividend rate accordingly. At this time, we believe that such sources of liquidity will be sufficient to fund future working capital requirements, capital expenditures and our planned growth. Total assets Total assets at September 30, 2012 were $100.9 million, compared to total assets at December 31, 2011 of $98.3 million. The $2.6 million increase in our total assets was mainly due to a $1.6 million increase in accounts receivable and a $1.3 million increase in inventory. Inventory at September 30, 2012 was $27.3 million, compared to $26.0 million at June 30, 2012 and $25.9 million at December 31, 2011. Our inventories have remained at higher than normal levels due to the increased product required to support both our sales growth and the introduction of the KitchenAid® brand at our 12 stores in BC and Alberta at the beginning of 2012. Reducing our inventory remains a priority. We are continuing to closely review our product offering. Over the coming months, we will be decreasing the number of items we stock in our warehouses and further refining our inventory ordering and control processes. We will also continue to focus on eliminating marginal products and clearing out discontinued products. [ 13 ]
  • 16. COAST WHOLESALE APPLIANCES INC. Management’s Discussion and Analysis Table 8: Accounts receivable (in thousands of dollars) Sept 30, 2012 Dec 31, 2011 Accounts receivable - trade 10,900 8,974 Supplier rebates and other 3,539 3,856 14,440 12,830 Our total accounts receivable of $14.4 million at September 30, 2012 was up by $1.6 million from the $12.8 million we recorded at December 31, 2011. Trade accounts receivable were up by $1.9 million, as our sales to builders increased through the third quarter. Supplier rebates and other receivables were reduced by $0.3 million, as we collected the majority of our year- end supplier charge-backs and rebates during the first quarter. Total liabilities Total liabilities at September 30, 2012 were $44.2 million, compared to $41.0 million at December 31, 2011. The difference was mainly due to the $1.2 million increase in our trade and other payables and a $1.7 million increase in our bank facility. Trade and other payables at September 30, 2012 were $16.5 million, compared to $15.3 million at December 31, 2011. Customer deposits at September 30, 2012 were $5.7 million, up by $0.8 million from $4.9 million at December 31, 2011, reflecting the relative stability of our retail business during the third quarter of this year. Total deferred warranty revenue (combined current and non-current) at September 30, 2012 was $4.3 million, equivalent to the balance at December 31, 2011. Long-term incentive plan Under the terms of our long-term incentive plan (LTIP), 10% to 20% of net income in excess of an established threshold is to be paid to the plan trustee to purchase shares of Coast for the participants. The liability is to be accrued in the period when the net income exceeds the thresholds established for the LTIP, with the related cost amortized to expenses over the three-year vesting period of the applicable participant awards. Benefits forfeited under the plan will be returned to Coast. At September 30, 2012, the prepaid compensation balance was nil. No amounts have been accrued under the LTIP to date this year and there are currently no funds held by the LTIP. Share capital Table 9: Share capital (in thousands of dollars except share quantities) Shares Amount Balance September 30, 2012 and December 31, 2011 10,034,166 46,257 At September 30, 2012, Coast had 10,034,166 common shares issued and outstanding, which was unchanged as of November 2, 2012, the date of this report, for an aggregate amount of $46.3 million. Financial Instruments Financial instruments of Coast consist of cash and cash equivalents, accounts receivable, accounts payable and accrued liabilities, bank indebtedness, term loans, customer deposits and dividends payable. These financial instruments are classified into one of the following categories: fair value through profit or loss, held-to-maturity investments, loans and receivables, available-for-sale financial assets and other financial liabilities. The classification determines the accounting treatment of the instrument. The classification is determined by Coast when the financial instrument is initially recorded, based on the underlying purpose of the instrument. These financial instruments are subject to credit risk, currency risk and concentration risk (a full description can be found in Note 22 to our financial statements for the year ended December 31, 2011). [ 14 ]
  • 17. COAST WHOLESALE APPLIANCES INC. Management’s Discussion and Analysis Table 10: Classification and measurement of financial assets and financial liabilities Financial Instrument Category Measurement Cash Loans and receivables Amortized cost Accounts receivable Loans and receivables Amortized cost Operating loan Other financial liabilities Amortized cost Term loans Other financial liabilities Amortized cost Accounts payable Other financial liabilities Amortized cost Customer deposits Other financial liabilities Amortized cost Dividends payable Other financial liabilities Amortized cost Exchangeable units Fair value through profit or loss Fair value Off Balance Sheet Arrangements Coast has not entered into any off balance sheet arrangements. Critical Accounting Policies and Estimates We have prepared our unaudited interim condensed financial statements in accordance with IFRS in Canadian dollars. IFRS requires us to make estimates and judgments that affect the reported amount of assets and liabilities, and disclosure of contingencies at the date of the unaudited interim condensed financial statements and the reported amount of revenues and expenses during the period. It is reasonably possible that circumstances may arise which cause actual results to differ from our estimates. Areas requiring significant management estimates include valuation of goodwill, intangible assets and leaseholds and equipment, allowance for doubtful accounts, inventory valuation, amounts for accrued liabilities, deferred warranty revenue, contingencies and accounting for income taxes. Actual results could differ from these estimates. The significant accounting policies of Coast are described in Note 2 of our audited financial statements for the year ended December 31, 2011. The policies that we believe are the most critical in aiding a full understanding and evaluation of our reported financial results are summarized below. Revenue recognition Coast recognizes revenue from the sale of products when a sales arrangement is entered into, the sales price is fixed and determinable, the products are shipped and collection is reasonably assured. Cash received in advance of the product being shipped is recorded as customer deposits. Extended warranties are provided on certain products pursuant to warranty contracts. These warranty contracts are in addition to those provided by the manufacturers of the product and generally extend the life of the warranty to a five-year period. The revenue received from the warranty contracts is initially recorded as deferred warranty revenue and is amortized to income over the life of the warranty contract. The costs associated with delivering the related warranty services are expensed as they are incurred during the life of the contracts. The expenses incurred to sell the warranty contracts are initially recorded as other assets and are amortized to expense over the life of the warranty contracts. Valuation of goodwill and impairment Goodwill is tested for impairment at least annually or whenever events or changes in circumstances indicate that the carrying amount may be impaired. Coast compares goodwill to the fair value of the reporting unit to which the goodwill relates. Any impairment is charged to operations in the amount by which the carrying amount of the assets exceeds the fair value of the goodwill. Goodwill has been allocated for impairment testing purposes to two cash-generating units. The first, Western Canada, represents the original market area for Coast. The second, Eastern Canada, represents the business unit related to our 2009 acquisition in the Greater Toronto Area and additions to that business unit in Eastern Canada. The recoverable amount of the two cash-generating units is determined by a value-in-use calculation, which uses cash flow projections based on current financial budgets, four-year forecasts beyond the budget period and strategic plans for the business. Beyond the five-year forecast period, a growth rate is used to forecast the long-term growth of the business. The process of determining these fair values requires us to make estimates and assumptions, including, but not limited to, projected future sales, earnings and capital investment, discount rates and terminal growth rates. [ 15 ]
  • 18. COAST WHOLESALE APPLIANCES INC. Management’s Discussion and Analysis Coast’s goodwill was evaluated at December 31, 2011 and an impairment was recognized and charged to income in the fourth quarter of 2011 (see Note 12 to the December 31, 2011 financial statements). There has been no subsequent change to goodwill. Table 11: Goodwill (in thousands of dollars) Sept 30, 2012 Dec 31, 2011 Western Canada 38,182 38,182 Eastern Canada 2,211 2,211 40,393 40,393 Valuation of intangible assets, leaseholds and equipment We review the valuation of our intangible assets, leaseholds and equipment for impairment whenever events or changes in circumstances indicate that the carrying amount of an asset may not be recoverable from the future undiscounted cash flows from the asset’s expected use and eventual disposition. If such assets are considered to be impaired, the impairment to be recognized is measured by the amount by which the carrying amount of the assets exceeds the fair value of the assets. Assets designated for disposal are valued at the lower of the carrying amount and the fair value, less costs to sell. Our long-lived assets and certain identified recorded intangibles were evaluated as at December 31, 2011. No adjustments for impairment were required. Inventory valuation Inventory is valued at the lower of cost and net realizable value using the first-in, first-out method. Coast assesses net realizable value of inventory at each reporting period based on sales patterns of inventory, expected selling prices and the level of inventory on hand. Incentives received from suppliers and any provisions are accounted for as a reduction in the related inventory value and cost of sales. Income taxes Coast follows the asset and liability method of accounting for income taxes whereby future tax assets and liabilities are recognized for differences between the bases of assets and liabilities used for financial statement and income tax purposes. Deferred income taxes are determined according to these differences at the tax rate expected to be in place when the differences are expected to be reversed. Coast currently has an unused tax shield of approximately $39 million. The majority of this tax shield arose in the acquisition of the business in June 2005 and can be utilized to reduce Coast’s taxable income at the rate of approximately $3.0 million to $4.0 million per year going forward. Related-Party Transactions Coast leases six store locations from a company affiliated with CWAL Investments Ltd., the former owner of the business. For the nine-month period ended September 30, 2012, our lease payments to related parties totaled $0.9 million. Disclosure controls and procedures and internal control over financial reporting Disclosure controls and procedures Disclosure controls and procedures are processes designed to provide reasonable assurance that information required to be disclosed by Coast in annual, interim or other filings is collected and reported to Coast’s management in a timely manner that facilitates the required reporting. Due to the inherent limitations of control systems, an evaluation can only provide reasonable assurance over the effectiveness of the controls. Coast’s Chief Executive Officer (CEO) and Chief Financial Officer (CFO) designed and evaluated, or had these functions completed under their direction, the effectiveness and operation of our disclosure controls and procedures. Based on that evaluation, the CEO and the CFO concluded that the design and operation of these disclosure controls and procedures were effective as at September 30, 2012. [ 16 ]
  • 19. COAST WHOLESALE APPLIANCES INC. Management’s Discussion and Analysis Internal control over financial reporting Internal control over financial reporting encompasses controls and processes designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with IFRS. As the management of Coast, we are responsible for establishing and maintaining these controls. Under the supervision of and with the participation of the CEO and the CFO, management carries out, on an ongoing basis, an assessment of the design of these internal controls. This assessment uses the criteria set forth by the Committee of Sponsoring Organizations of the Treadway Commission (COSO). It includes a risk evaluation of internal controls and documentation, and testing of the key processes and controls. Due to the inherent limitations in any control system, an evaluation can only provide reasonable assurance over the effectiveness of the controls, and internal controls are not expected to prevent and detect all misstatements due to error or fraud. Based on our ongoing assessment, the CEO and the CFO have concluded that Coast’s internal control over financial reporting is designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of unaudited interim condensed financial statements for external purposes as at September 30, 2012. There were no changes in internal control over financial reporting during the quarter ended September 30, 2012 that have materially affected, or are reasonably likely to materially affect, Coast’s internal control over financial reporting. Outlook The following discussion is qualified in its entirety by the Forward-looking Statements proviso at the beginning of this management’s discussion and analysis, and by the section entitled Risks and Uncertainties that follows this Outlook section. A very cautious outlook persists for our business. As we expected, the Canadian economy exhibited only moderate growth in the first nine months of 2012 and we anticipate that economic growth in our western Canadian and GTA markets will remain sluggish through the balance of 2012 and into 2013. The current low growth rate of the US economy and the ongoing debt and fiscal problems in the European economies continue to put the Canadian economy at risk. Any significant negative events in these regions would have a considerable negative impact on the Canadian economy. In the builder segment of our business, we expect that our revenues will continue to grow in the fourth quarter of this year as projects in our order backlog move into the final stages of development, particularly in the multi-family sector. However, we expect that the rate of growth will slow from the 14.8% year-over-year sales increase achieved in the first nine months of 2012. The improvement in our builder sales may be tempered somewhat by a softening of our single-family business, reflecting a shifting of building permits from single family homes to multi-family structures that began in 2011 and continued to present. Overall, we do not anticipate that total housing starts for 2012 will be significantly different from 2011. As discussed earlier in this report, we expect competitive market conditions will continue to compress unit prices, and hence margins, on our builder sales for the foreseeable future. We also continue to enjoy success in the retail segment, with a 1.1% increase in our year-to-date retail sales. However, consumer confidence remains muted and we anticipate that our customers will continue to be careful about making major purchases. We expect that the very competitive retail pricing environment we have experienced since mid-2010 will persist through the end of 2012, putting continuing downward pressure on our sales and margins. As with the first two quarters of 2012, our Q3 sales performance was particularly strong in the GTA market, with considerable year-over-year revenue gains in both the retail and builder segments. Based on our growing backlog of contract sales to builders and developers, we expect that our revenues in this market will continue to increase through the balance of the year. We also believe that the recently completed relocation of our GTA store will significantly enhance our ability to expand our business in the region over the longer term. The new facility features a state-of-the-art showroom and adjoining warehouse providing sufficient space to accommodate the future addition of new stores in the GTA. Our extension of the popular, higher-end KitchenAid® brand to our 12 stores in BC and Alberta at the beginning of 2012 also contributed significantly to our strong third quarter sales performance. KitchenAid sales in these two provinces continued to exceed our expectations and we anticipate that we will benefit from significant incremental revenue gains for the foreseeable future. Building on the comprehensive review of our product offerings we completed in Q3 2011, which paved the way for the KitchenAid extension, we are now in the process of conducting a second, more in-depth review of our offerings. In addition to reducing the number of items we stock in our warehouses, we will continue to eliminate marginal products from our offerings. We also plan to implement further refinements to our inventory ordering and management processes. Finally, our ongoing focus on clearance of eliminated and discontinued products will help to decrease inventory across our store network. To this end, we have converted the section of our Surrey, BC store formerly utilized for glass assembly and glass inventory storage to a dedicated clearance centre. Glass products have now been discontinued at our stores in the BC Lower Mainland locations and will now only be sold at our Kelowna, BC store. [ 17 ]
  • 20. COAST WHOLESALE APPLIANCES INC. Management’s Discussion and Analysis We continue to refresh our existing stores as part of our ongoing strategy to enhance profitability by increasing sales. Final cosmetic work was completed at our Victoria, BC store early in the third quarter and our Coquitlam, BC store upgrade was completed in September, as planned. In Alberta, improvements at our Calgary South store proceeded through the quarter and are expected to be completed by year-end. In Saskatoon, Saskatchewan, where we added new warehouse space adjacent to our store in Q2, we converted the existing in-store warehouse space to a dedicated clearance centre in Q3, as planned. A significant upgrade to the store’s retail showroom is slated to begin by early next year. The store upgrades we have undertaken over the past 18 months have been extremely well received by our customers, generating increased traffic by enhancing our stores’ appeal as a shopping destination for retail buyers. At the same time, the addition of the new clearance centres in Surrey and Saskatoon will support our focus on clearing out eliminated and discontinued products. During the third quarter, we successfully completed the search for a replacement for our retiring CFO Jack Peck. Gordon Howie joined Coast as CFO on September 1,2012. A Chartered Accountant, he has more than 25 years of financial and operational management experience with a focus on retail consumer products and supply chain management. Jack has been working with Gordon in a consulting capacity to ensure a smooth and orderly transition. Effective September 19, 2012, Harlow Burrows resigned as a director of Coast in order to pursue personal interests and Jack Peck was appointed to our Board of Directors. Mr. Peck is a Chartered Accountant who brings the Board the benefit of more than 30 years of financial and business operations experience.In addition to his role with Coast, he has held senior management positions with Gray Beverage Inc., Leading Brands Inc. and Surfwood Supply. Mr. Burrows was one of three founders of Coast in 1978 and is a former Chief Executive Officer of the company. He served on Coast’s Board from its formation with our conversion from a privately held business to a publicly traded entity in 2005. As a principal of CWAL Investments Ltd., Mr. Burrows will remain a major shareholder of Coast. Going forward, we believe that our current credit facilities and ongoing cash flow from operations will be sufficient to allow us to meet ongoing requirements for capital expenditures, including investments in working capital. However, Coast’s needs may change. In such an event, our ability to satisfy our obligations will be dependent upon future financial performance, which in turn will be subject to financial, tax, business and other factors, including elements beyond our control. Risks and Uncertainties Coast is subject to a number of risks in addition to the normal business risks associated with supply companies operating within the major home appliances market in Canada. Demand for the products we sell is particularly sensitive to the health of the economy in Canada as a whole, and especially in our western Canadian and GTA marketplaces. A number of factors could have a material effect on Coast’s financial performance. These include, but are not limited to, the following: • The continuing fragile nature of the current Canadian and global economic recovery. Any significant setbacks could negatively impact our sales to both retail customers, who may defer or cancel purchase plans, and builder customers, who may defer or cancel housing projects. • Slowing of housing starts, either single-family or multi-family, which could negatively impact our builder sales. • The impact of current economic conditions on the credit-worthiness of our builder customers, and their ability to meet their obligations to us on a timely basis. Slower collection of our trade receivables could result in bad debts in excess of our historical patterns. • Increases in interest rates and changes to borrowing terms, which would increase Coast’s and our customers’ costs, and the resultant impact on the availability of credit to both builders and purchasers of homes, which may impact the housing market and may reduce new home construction and renovation work. • Fluctuations in fuel prices, which may drive up inbound and outbound freight costs, as well as other related costs. Higher fuel prices can have a dramatic and rapid impact on our gross margin from freight revenue if our rates are not adequately adjusted. • Any significant change in competition from one or more competitors, as well as competition directly from suppliers, which may impact our sales and margins. • Fluctuations in the Canadian / US dollar exchange rate, which may impact product costs from our major suppliers, as well as our gross margins, if we are unable to react with appropriate price adjustments. • Changes to our product distribution processes, which may impact our ability to both receive and deliver our products on a timely basis. These processes are currently contracted to outside transportation suppliers and alternate suppliers are available. [ 18 ]
  • 21. COAST WHOLESALE APPLIANCES INC. Management’s Discussion and Analysis • Changes in labour costs, labour relations or key personnel, which may impact our overall cost structure. • Customer service demands on our extended warranty programs. These programs are managed in-house. Increased demand may cause costs to increase beyond historical patterns, resulting in a degradation of gross margin from this component of our business. • Future changes in tax legislation, which may impact certain aspects of our business model and our shareholders’ investment in Coast. • Other factors as described under Forward-looking Statements at the beginning of this MD&A. Non-IFRS Measures References to EBITDA are to earnings before distributions to exchangeable units, fair value changes in exchangeable units, interest, taxes, depreciation and amortization. The term EBITDA margin refers to the percentage that EBITDA represents in relation to sales. Since many investors use EBITDA to compare issuers on the basis of the ability to generate cash from operations, we believe that, in addition to net income or loss, and statements of cash flow, EBITDA is a useful supplemental measure. EBITDA is not an earnings measure recognized by IFRS and does not have a standardized meaning prescribed by IFRS. Therefore, EBITDA may not be comparable to similar measures presented by other entities. Readers are cautioned that EBITDA should not be construed as an alternative to profit or loss determined in accordance with IFRS as an indicator of Coast’s operating performance. Similarly, EBITDA should not be seen as an alternative to cash flows from operating, investing and financing activities as measures of liquidity and cash flows. For a reconciliation of EBITDA to profit presented in accordance with IFRS, see the section on EBITDA. Additional Information Additional information relating to Coast, including our Annual Information Form and other public filings, is available on SEDAR at www.sedar.com and on Coast’s website at www.coastwholesaleappliancesinc.com. [ 19 ]
  • 22. COAST WHOLESALE APPLIANCES INC. Notice of No Auditor Review These unaudited interim condensed financial statements have been prepared by and are the responsibility of the management of Coast Wholesale Appliances Inc. An independent auditor has not audited or performed a review of these unaudited interim condensed financial statements. [ 20 ]
  • 23. COAST WHOLESALE APPLIANCES INC. Condensed statements of financial position (Unaudited) Notes Sept 30, 2012 Dec 31, 2011 CDN$ CDN$ Assets Current assets Cash 301,589 - Trade and other receivables 14,439,795 12,829,955 Inventory 27,282,776 25,897,256 Prepaid expenses 403,709 240,506 Other assets 196,830 223,778 Total current assets 42,624,699 39,191,495 Non-current assets Leaseholds and equipment 3,382,084 3,136,273 Intangible assets 10,783,083 11,710,074 Goodwill 40,392,968 40,392,968 Other assets 304,775 288,970 Deferred income taxes 3,390,000 3,597,000 Total non - current assets 58,252,910 59,125,285 Total assets 100,877,609 98,316,780 Liabilities Current liabilities Bank indebtedness 5 16,532,761 1,677,574 Cheques issued in excess of funds on deposit - 800,113 Trade and other payables 16,536,965 15,285,681 Dividends payable 351,196 351,196 Customer deposits 5,742,973 4,907,912 Current portion of deferred warranty revenue 1,436,281 1,403,219 Income taxes payable 29,216 683,000 Current portion of term debt 5 - 1,300,000 Total current liabilites 40,629,392 26,408,695 Non-current liabilities Term debt 5 - 11,050,000 Deferred warranty revenue 2,844,714 2,800,559 Other liabilities 744,071 731,584 Total non-current liabilites 3,588,785 14,582,143 Total liabilities 44,218,177 40,990,838 Equity Share capital 6 46,257,505 46,257,505 Retained earnings 10,401,927 11,068,437 Total equity 56,659,432 57,325,942 Total equity and liabilities 100,877,609 98,316,780 Subsequent events 9 Approved on behalf of the Board of Directors, November 2, 2012 Patrick Dennett Anthony Soda Director Director ee accompanying notes to the unaudited interim condensed financial statements S [ 21 ]
  • 24. COAST WHOLESALE APPLIANCES INC. Condensed statements of comprehensive income (Unaudited) Notes 3 months ended 3 months ended 9 months ended 9 months ended Sept 30, 2012 Sept 30, 2011 Sept 30, 2012 Sept 30, 2011 CDN$ CDN$ CDN$ CDN$ Sales 3 38,898,335 36,001,343 106,663,238 98,312,684 Cost of sales 3 30,093,839 27,161,255 82,470,461 74,371,455 Gross profit 8,804,496 8,840,088 24,192,777 23,941,229 Expenses Selling 2,872,559 2,885,833 8,698,893 8,188,643 General and administrative 1,492,707 1,338,135 4,287,396 4,314,907 Facilities 1,507,470 1,420,491 4,565,779 4,322,132 Warehousing 503,245 525,154 1,533,888 1,608,800 6,375,981 6,169,613 19,085,956 18,434,482 Profit before other costs, depreciation, finance costs and income tax 2,428,515 2,670,475 5,106,821 5,506,747 Other costs - 97,310 - 902,310 Depreciation Lease inducements (29,674) (29,674) (89,023) (89,023) Leaseholds and equipment 210,747 183,275 608,702 535,450 Intangible assets 308,997 315,615 926,991 946,845 Finance costs 132,498 142,870 421,900 442,862 Profit before income tax 1,805,947 1,961,079 3,238,251 2,768,303 Current income tax expense 361,000 259,000 537,000 259,000 Deferred income tax expense 71,000 262,000 207,000 475,000 Income tax expense 432,000 521,000 744,000 734,000 Profit and comprehensive income 1,373,947 1,440,079 2,494,251 2,034,303 Basic and diluted net income per share 0.137 0.144 0.249 0.203 Basic and diluted weighted average number of shares outstanding 10,034,166 10,034,166 10,034,166 10,034,166 See accompanying notes to the unaudited interim condensed financial statements [ 22 ]
  • 25. COAST WHOLESALE APPLIANCES INC. Condensed statements of changes in equity (Unaudited) Notes Share capital Retained earnings Total equity CDN$ CDN$ CDN$ Balance, January 1, 2011 46,257,505 41,804,449 88,061,954 Profit and comprehensive income - 2,034,303 2,034,303 Dividends - (2,809,568) (2,809,568) Balance, September 30, 2011 46,257,505 41,029,184 87,286,689 Profit (loss) and comprehensive income (loss) - (28,907,159) (28,907,159) Dividends - (1,053,588) (1,053,588) Balance, December 31, 2011 46,257,505 11,068,437 57,325,942 Profit and comprehensive income - 2,494,251 2,494,251 Dividends 7 - (3,160,761) (3,160,761) Balance, September 30, 2012 46,257,505 10,401,927 56,659,432 See accompanying notes to the unaudited interim condensed financial statements [ 23 ]
  • 26. COAST WHOLESALE APPLIANCES INC. Condensed statements of cash flows (unaudited) 3 months ended 3 months ended 9 months ended 9 months ended Sept 30, 2012 Sept 30, 2011 Sept 30, 2012 Sept 30, 2011 CDN$ CDN$ CDN$ CDN$ Cash flows from operating activities Profit 1,373,947 1,440,079 2,494,251 2,034,303 Items not involving cash Depreciation 490,070 469,216 1,446,670 1,393,272 Income taxes 432,000 521,000 744,000 734,000 Finance costs 132,498 142,870 421,900 442,862 Deferred lease increment 35,438 37,900 101,511 118,366 Deferred warranty revenue 51,406 (16,160) 77,217 (82,882) Other assets (3,388) 60,820 11,143 177,779 2,511,971 2,655,725 5,296,692 4,817,700 Movements in working capital Trade and other receivables (1,804,251) (1,423,151) (1,609,840) (2,045,136) Inventory (1,267,242) 99,984 (1,385,520) 913,268) Prepaid expenses 330,048 460,709 (163,203) (69,050) Trade and other payables (1,000,031) 559,314 1,251,287 3,294,045 Customer deposits (489,702) 128,649 835,061 625,889 (4,231,178) (174,495) (1,072,215) 892,480 (1,719,207) 2,481,230 4,224,477 5,710,180 Interest paid (132,498) (142,870) (421,900) (442,862) Income taxes paid (99,723) - (1,190,784) - Net cash generated from (used in) operating activities (1,951,428) 2,338,360 2,611,793 5,267,318 Cash flows used in investing activities Purchase of leaseholds and equipment (222,267) (43,600) (854,512) (274,702) Proceeds from sale of leaseholds and equipment - - - - Net cash used in investing activities (222,267) (43,600) (854,512) (274,702) Cash flows from financing activities Operating loan 3,081,600 22,497 14,855,187 286,209 Term debt - (325,000) (12,350,000) (5,325,000) Dividends paid (1,053,588) (1,053,588) (3,160,766) (2,458,372) Net cash generated from (used in) financing activities 2,028,012 (1,356,091) (655,579) (7,497,163) Net increase (decrease) in cash (145,683) 938,669 1,101,702 (2,504,547) Cash (cheques issued in excess of funds on deposit), beginning of period 447,272 (1,665,690) (800,113) 1,777,526 Cash (cheques issued in excess of funds on deposit), end of period 301,589 (727,021) 301,589 (727,021) See accompanying notes to the unaudited interim condensed financial statements [ 24 ]
  • 27. COAST WHOLESALE APPLIANCES INC. Notes to the Interim Condensed Financial Statements Nine-month period ended September 30, 2012 (Unaudited) 1. General information Coast Wholesale Appliances Inc. (“Coast”) is a federally incorporated company, incorporated on April 30, 2010. Coast is a leading independent supplier of major household appliances to developers and builders of multi-family and single-family housing, and to retail customers in Western Canada and the Greater Toronto Area of Ontario. The head office is located at 8488 Main Street, Vancouver, BC and the registered office is 700 West Georgia Street, Vancouver, BC. 2. Significant accounting policies (a) Statement of compliance These unaudited interim condensed financial statements have been prepared in accordance with International Accounting Standard 34, Interim Financial Reporting, as issued by the International Accounting Standards Board. These unaudited interim condensed financial statements follow the same accounting policies and methods of their application as set out in, and therefore should be read in conjunction with Coast’s annual financial statements for the year ended December 31, 2011. (b) Basis of preparation The financial statements have been prepared on the historical cost basis. Historical cost is generally based on the fair value of the consideration given in exchange for assets. The financial statements are presented in Canadian dollars. (c) Other accounting policies For a complete list of significant accounting policies, refer to the financial statements for the year ended December 31, 2011. 3. Revenue and cost of sales 3 months ended 3 months ended 9 months ended 9 months ended Sept 30, 2012 Sept 30, 2011 Sept 30, 2012 Sept 30, 2011 $ $ $ $ Sales of appliances and accessories 36,562,432 33,468,391 99,751,768 91,336,832 Cost of sales 28,240,668 25,196,926 77,064,594 69,152,974 8,321,764 8,271,465 22,687,174 22,183,858 Other revenue 2,335,903 2,532,952 6,911,470 6,975,852 Other cost of sales 1,853,171 1,964,329 5,405,867 5,218,481 482,732 568,623 1,505,603 1,757,371 Total sales 38,898,335 36,001,343 106,663,238 98,312,684 Total cost of sales 30,093,839 27,161,255 82,470,461 74,371,455 Total gross profit 8,804,496 8,840,088 24,192,777 23,941,229 Other revenue includes warranty sales, freight and installation revenue, sales of glass products and commission income from sales of appliances where Coast acts as a sales agent. Other cost of sales relate to the costs to provide these services. [ 25 ]