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© comScore, Inc. Proprietary.
Putting the Future in Focus
- Making Measurement Make Sense
Owen West
VP Sales, Emerging Markets
owest@comscore.com
@comScoreEMEA
MIXX – Moscow 2013
© comScore, Inc. Proprietary. 2
The real advertising capital of the world?
остаток
бартер
© comScore, Inc. Proprietary. 3
Enabling Insights from Big Data to Take Actions
for Marketers, Agencies, Publishers, Enterprises and Network Operators
comScore Data
Global Panel & Census Network
Customer Data
Web, Mobile, Video, CRM, etc.
Audience
Analytics
Advertising
Analytics
Digital Business
Analytics
Mobile Operator
Analytics
Insight-Focused Applications
Multi-Platform
Measurement Technology / Research
Syndicated, Software
Scalable, Big Data Architecture
© comScore, Inc. Proprietary.© comScore, Inc. Proprietary.
Ads should be seen and
sometimes heard…
…but definitely seen
Analytics for the Digital World
© comScore, Inc. Proprietary. 5
• #1 - Shift from a “served” to a “viewable” impression standard
• #2 - Introduce an online Gross Ratings Point metric, providing reach and
frequency reporting of viewable impressions
• #3 - Implement a classification system and taxonomy for banner, rich media and
streaming video ads
• #4 - Define, standardise and accredit metrics for view-through reporting and
cumulative social activity
• #5 - Establish standards and vendor accreditation to improve the methodology for
online brand attitudinal studies
3MS Initiative
© comScore, Inc. Proprietary.
Identify
Target
Audience
Media Plan
Campaign
Evaluation
 MMX™ Suite
(digital, social, mobile,
video, search and
cross-media)
 Media Planner
 Campaign R/F™
 validated
Campaign
Essentials™
 Brand Survey
Lift Pulse™
 Brand Survey
Lift™
 Action Lift™
 Online Sales
Lift™
End-to-End Advertising Effectiveness Solution
In-Market
Execution
© comScore, Inc. Proprietary.
3000+ AdEffx™ Campaigns Annually
Media Agencies Financial Retail TravelCPG/RestaurantHealth/Pharma AutoTele/Tech
© comScore, Inc. Proprietary.
What we’ve learned from our extensive client work and
advertising effectiveness research…
o The click is at best an incomplete metric and at
worst an inaccurate one
o Digital campaigns can build brands and lift sales
o Targeting approaches have varying lifts, cost
and reach
o Without validating impressions first, all other ad
effectiveness is flawed
© comScore, Inc. Proprietary.
Clicks are at best an incomplete and at worst a
misleading metric
July 2007 March 2009
8% of all Internet users account for 85% of all clicks
Non-
Clickers
68%
Clickers
32%
Non-
Clickers
84%
Clickers
16%
Source: comScore, Inc. custom analysis, Total US Online Population,
persons, July 2007 and March 2009 data periods
CHANGING HOW THE WORLD SEES
DIGITAL ADVERTISING
Study Objective:
Quantify incidence of sub-optimal ad delivery across key dimensions…
… to better understand sources of waste and identify
opportunities to extract more value for all players in the
online advertising ecosystem
© comScore, Inc. Proprietary.
North America Europe Asia Pacific
Allstate
Not an exhaustive list. Includes advertisers currently working with comScore
vCE who have agreed to be named publicly.
Leading Global Brand Advertisers Participated
© comScore, Inc. Proprietary.
Campaign In-view ad rates ranged from:
US 55% to 93% CA 56% to 74% EU 64% to 72% APAC 20% to 73%
US
69%
AVERAGE
63%
AVERAGE
EU
65%
AVERAGE
CA
58%
AVERAGE
Asia Pac
In-View Rates from Charter Studies
Source: comScore vCE Charter Study
© comScore, Inc. Proprietary.
The Above-the-Fold Myth?
Above-the-fold in-view rates ranged from 48% to 100%
source: comScore vCE charter study
© comScore, Inc. Proprietary.
Some Below-the-Fold ads
are actually premium inventory.
Below-the-fold in-view ranged from 3% to 67%.
source: comScore vCE charter study
© comScore, Inc. Proprietary.
Digital Ad Economics:
The Good Guys Aren’t Necessarily Winning
Low correlation of In-View Rates & CPM
An equally as weak correlation was also observed between CPM and
ability to hit a primary demographic target
Source: comScore vCE Charter Study
© comScore, Inc. Proprietary. 17
"For us, clicks aren't indicative of success.
We're actively trying to figure out what other
real-time signals we can find that show that our
message has broken through. Things like
dwell-time, and viewability are some”.
- Bob Arnold, Global Digital Strategy Director, Kellogg’s
Brand Advertising Adoption
© comScore, Inc. Proprietary.
Visibility measures now part of Kellogg’s KPI analysis
Impressions Impressions
Avg.
Frequency % In View
Targeting Index % on Target Total Campaign
Total
Campaign
Campaign Total 116 30.3% 3.1 72%
Publisher 1 76 19.9% 3.9 67%
Publisher 2 94 24.7% 1.9 64%
Publisher 3 93 24.5% 2 74%
Publisher 4 147 38.6% 7.8 70%
Publisher 5 191 50.0% 2.4 87%
© comScore, Inc. Proprietary.
Where Kellogg’s Are Going:
Building a foundation and moving toward near real-time
decision making and optimisation
Online
Audience
Delivery
Insights
Advertising
Effectiveness
Insights
Cost per
Effective
Audience
Impression
Near-Time
Decisions and
Optimisation
2011 2012
LONG-TERM:
Cross-Media
measurement and
optimisation
2013
© comScore, Inc. Proprietary.
Is Kellogg’s Strategy Working?
The early results say ABSOLUTELY
ROI results from Brand Market Mix Models
ROI
3X
6x
Year 1 Year 2 1H Year 3
ROI
2X
5X
Year 1 Year 2 1H Year 3
Brand 1 ROI Brand 2 ROI
© comScore, Inc. Proprietary.
“You are the
best ever - totally re-
worked my plan just
now. Thank you so
much!”
Campaign targeted to a
Hispanic audience within U.S.
One publisher delivering only
1.2% of our Impressions to the
demographic Target audiences
However, another publisher had
a Targeting Efficiency 5X better
than if we bought Run Of Network
Does it Work Elsewhere?
Our planning partner says it all…
Budgets follow performance
© comScore, Inc. Proprietary.
Implications:
Putting It All Together
© comScore, Inc. Proprietary.
Why does this matter?
Complete in-view measurement
is the only way to accurately
validate total campaign delivery…
…all else is incomplete.
© comScore, Inc. Proprietary.
In order for a digital GRP to be truly cross-media
comparable, it has to account for viewable impressions
© comScore, Inc. Proprietary. 25
Comprehensive measurement enables truly
validated impression accounting
A single tag enables unduplicated measurement
across key dimensions
in-view
correct geography
brand safety
non-human traffic
target audience
Validated Impression Measurement
All in a Single Tool
© comScore, Inc. Proprietary. 26
• Changing How the World Sees Digital Advertising:
http://www.comscore.com/Insights/Presentations_and_Whitepapers/2012/Cha
nging_How_the_World_Sees_Digital_Advertising
• 3MS Site: http://www.iab.net/mmms
• MRC accreditation overview for campaign validation:
http://www.comscore.com/Insights/Press_Releases/2012/8/comScore_vCE_Re
ceives_MRC_Accreditation_for_Online_Campaign_Validation
• Kellogg’s brand advertiser case study:
http://www.comscore.com/Insights/Case_Studies/Advertising_Analytics_A_Ke
llogg_Case_Study
Additional Resources
© comScore, Inc. Proprietary. 27
Thank You
Owen West
VP Sales, Emerging Markets
owest@comscore.com
www.comscore.com
www.facebook.com/comscoreinc
@comScoreEMEA
© comScore, Inc. Proprietary. 28
comScore, Inc. (NASDAQ: SCOR) is a global leader in digital measurement and analytics, delivering
insights on web, mobile and TV consumer behaviour that enable clients to maximise the value of their
digital investments.
A preferred source of digital audience measurement, comScore offers a variety of on-demand software
and custom services within its four analytics pillars: Audience Analytics, Advertising Analytics, Digital
Business Analytics and Mobile Operator Analytics. By leveraging a world-class technology infrastructure,
the comScore Census Network™ (CCN) captures trillions of digital interactions a month to power big
data analytics on a global scale for its more than 2,000 clients, which include leading companies such as
AOL, Baidu, BBC, Best Buy, Carat, Deutsche Bank, ESPN, France Telecom, Financial Times, Fox,
LinkedIn, Microsoft, MediaCorp, Nestle, Starcom, Terra Networks, Universal McCann, Verizon,
ViaMichelin and Yahoo!.
ABOUT COMSCORE
STAY CONNECTED
www.facebook.com/comscoreinc
www.twitter.com/comScoreEMEA
www.linkedin.com/company/comscore-inc
www.youtube.com/user/comscore

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comScore MIXX 3MS_OWest May15

  • 1. © comScore, Inc. Proprietary. Putting the Future in Focus - Making Measurement Make Sense Owen West VP Sales, Emerging Markets owest@comscore.com @comScoreEMEA MIXX – Moscow 2013
  • 2. © comScore, Inc. Proprietary. 2 The real advertising capital of the world? остаток бартер
  • 3. © comScore, Inc. Proprietary. 3 Enabling Insights from Big Data to Take Actions for Marketers, Agencies, Publishers, Enterprises and Network Operators comScore Data Global Panel & Census Network Customer Data Web, Mobile, Video, CRM, etc. Audience Analytics Advertising Analytics Digital Business Analytics Mobile Operator Analytics Insight-Focused Applications Multi-Platform Measurement Technology / Research Syndicated, Software Scalable, Big Data Architecture
  • 4. © comScore, Inc. Proprietary.© comScore, Inc. Proprietary. Ads should be seen and sometimes heard… …but definitely seen Analytics for the Digital World
  • 5. © comScore, Inc. Proprietary. 5 • #1 - Shift from a “served” to a “viewable” impression standard • #2 - Introduce an online Gross Ratings Point metric, providing reach and frequency reporting of viewable impressions • #3 - Implement a classification system and taxonomy for banner, rich media and streaming video ads • #4 - Define, standardise and accredit metrics for view-through reporting and cumulative social activity • #5 - Establish standards and vendor accreditation to improve the methodology for online brand attitudinal studies 3MS Initiative
  • 6. © comScore, Inc. Proprietary. Identify Target Audience Media Plan Campaign Evaluation  MMX™ Suite (digital, social, mobile, video, search and cross-media)  Media Planner  Campaign R/F™  validated Campaign Essentials™  Brand Survey Lift Pulse™  Brand Survey Lift™  Action Lift™  Online Sales Lift™ End-to-End Advertising Effectiveness Solution In-Market Execution
  • 7. © comScore, Inc. Proprietary. 3000+ AdEffx™ Campaigns Annually Media Agencies Financial Retail TravelCPG/RestaurantHealth/Pharma AutoTele/Tech
  • 8. © comScore, Inc. Proprietary. What we’ve learned from our extensive client work and advertising effectiveness research… o The click is at best an incomplete metric and at worst an inaccurate one o Digital campaigns can build brands and lift sales o Targeting approaches have varying lifts, cost and reach o Without validating impressions first, all other ad effectiveness is flawed
  • 9. © comScore, Inc. Proprietary. Clicks are at best an incomplete and at worst a misleading metric July 2007 March 2009 8% of all Internet users account for 85% of all clicks Non- Clickers 68% Clickers 32% Non- Clickers 84% Clickers 16% Source: comScore, Inc. custom analysis, Total US Online Population, persons, July 2007 and March 2009 data periods
  • 10. CHANGING HOW THE WORLD SEES DIGITAL ADVERTISING
  • 11. Study Objective: Quantify incidence of sub-optimal ad delivery across key dimensions… … to better understand sources of waste and identify opportunities to extract more value for all players in the online advertising ecosystem
  • 12. © comScore, Inc. Proprietary. North America Europe Asia Pacific Allstate Not an exhaustive list. Includes advertisers currently working with comScore vCE who have agreed to be named publicly. Leading Global Brand Advertisers Participated
  • 13. © comScore, Inc. Proprietary. Campaign In-view ad rates ranged from: US 55% to 93% CA 56% to 74% EU 64% to 72% APAC 20% to 73% US 69% AVERAGE 63% AVERAGE EU 65% AVERAGE CA 58% AVERAGE Asia Pac In-View Rates from Charter Studies Source: comScore vCE Charter Study
  • 14. © comScore, Inc. Proprietary. The Above-the-Fold Myth? Above-the-fold in-view rates ranged from 48% to 100% source: comScore vCE charter study
  • 15. © comScore, Inc. Proprietary. Some Below-the-Fold ads are actually premium inventory. Below-the-fold in-view ranged from 3% to 67%. source: comScore vCE charter study
  • 16. © comScore, Inc. Proprietary. Digital Ad Economics: The Good Guys Aren’t Necessarily Winning Low correlation of In-View Rates & CPM An equally as weak correlation was also observed between CPM and ability to hit a primary demographic target Source: comScore vCE Charter Study
  • 17. © comScore, Inc. Proprietary. 17 "For us, clicks aren't indicative of success. We're actively trying to figure out what other real-time signals we can find that show that our message has broken through. Things like dwell-time, and viewability are some”. - Bob Arnold, Global Digital Strategy Director, Kellogg’s Brand Advertising Adoption
  • 18. © comScore, Inc. Proprietary. Visibility measures now part of Kellogg’s KPI analysis Impressions Impressions Avg. Frequency % In View Targeting Index % on Target Total Campaign Total Campaign Campaign Total 116 30.3% 3.1 72% Publisher 1 76 19.9% 3.9 67% Publisher 2 94 24.7% 1.9 64% Publisher 3 93 24.5% 2 74% Publisher 4 147 38.6% 7.8 70% Publisher 5 191 50.0% 2.4 87%
  • 19. © comScore, Inc. Proprietary. Where Kellogg’s Are Going: Building a foundation and moving toward near real-time decision making and optimisation Online Audience Delivery Insights Advertising Effectiveness Insights Cost per Effective Audience Impression Near-Time Decisions and Optimisation 2011 2012 LONG-TERM: Cross-Media measurement and optimisation 2013
  • 20. © comScore, Inc. Proprietary. Is Kellogg’s Strategy Working? The early results say ABSOLUTELY ROI results from Brand Market Mix Models ROI 3X 6x Year 1 Year 2 1H Year 3 ROI 2X 5X Year 1 Year 2 1H Year 3 Brand 1 ROI Brand 2 ROI
  • 21. © comScore, Inc. Proprietary. “You are the best ever - totally re- worked my plan just now. Thank you so much!” Campaign targeted to a Hispanic audience within U.S. One publisher delivering only 1.2% of our Impressions to the demographic Target audiences However, another publisher had a Targeting Efficiency 5X better than if we bought Run Of Network Does it Work Elsewhere? Our planning partner says it all… Budgets follow performance
  • 22. © comScore, Inc. Proprietary. Implications: Putting It All Together
  • 23. © comScore, Inc. Proprietary. Why does this matter? Complete in-view measurement is the only way to accurately validate total campaign delivery… …all else is incomplete.
  • 24. © comScore, Inc. Proprietary. In order for a digital GRP to be truly cross-media comparable, it has to account for viewable impressions
  • 25. © comScore, Inc. Proprietary. 25 Comprehensive measurement enables truly validated impression accounting A single tag enables unduplicated measurement across key dimensions in-view correct geography brand safety non-human traffic target audience Validated Impression Measurement All in a Single Tool
  • 26. © comScore, Inc. Proprietary. 26 • Changing How the World Sees Digital Advertising: http://www.comscore.com/Insights/Presentations_and_Whitepapers/2012/Cha nging_How_the_World_Sees_Digital_Advertising • 3MS Site: http://www.iab.net/mmms • MRC accreditation overview for campaign validation: http://www.comscore.com/Insights/Press_Releases/2012/8/comScore_vCE_Re ceives_MRC_Accreditation_for_Online_Campaign_Validation • Kellogg’s brand advertiser case study: http://www.comscore.com/Insights/Case_Studies/Advertising_Analytics_A_Ke llogg_Case_Study Additional Resources
  • 27. © comScore, Inc. Proprietary. 27 Thank You Owen West VP Sales, Emerging Markets owest@comscore.com www.comscore.com www.facebook.com/comscoreinc @comScoreEMEA
  • 28. © comScore, Inc. Proprietary. 28 comScore, Inc. (NASDAQ: SCOR) is a global leader in digital measurement and analytics, delivering insights on web, mobile and TV consumer behaviour that enable clients to maximise the value of their digital investments. A preferred source of digital audience measurement, comScore offers a variety of on-demand software and custom services within its four analytics pillars: Audience Analytics, Advertising Analytics, Digital Business Analytics and Mobile Operator Analytics. By leveraging a world-class technology infrastructure, the comScore Census Network™ (CCN) captures trillions of digital interactions a month to power big data analytics on a global scale for its more than 2,000 clients, which include leading companies such as AOL, Baidu, BBC, Best Buy, Carat, Deutsche Bank, ESPN, France Telecom, Financial Times, Fox, LinkedIn, Microsoft, MediaCorp, Nestle, Starcom, Terra Networks, Universal McCann, Verizon, ViaMichelin and Yahoo!. ABOUT COMSCORE STAY CONNECTED www.facebook.com/comscoreinc www.twitter.com/comScoreEMEA www.linkedin.com/company/comscore-inc www.youtube.com/user/comscore