Umbrella for MSPs: Cloud Security via N-able

1_Title (1)

UMBRELLA FOR MSPs:
Cloud Security
via N-Able

Dima Kumets
MSP Product Manager
Umbrella Confidential

COMPANY BACKGROUND

GLOBAL SECURITY
NETWORK
208.67.220.220

!   50M+ ACTIVE USERS DAILY
!   19 DATA CENTER LOCATIONS
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Only
!   ZERO DOWNTIME, SINCE 2006

208.67.222.222

!   50B+ REQUESTS DAILY
!   160+ COUNTRIES W/USERS
!   ZERO NET NEW LATENCY

EUROPE, MIDDLE
EAST & AFRICA

AMERICAS
#2 #2!

29-Oct-13 ! Umbrella Confidential

ASIA-PACIFIC

CLOUD SECURITY SERVICE
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Only
PARTNERING WITH

TO MAKE DEPLOYMENT FAST AND SEAMLESS
#3 #3!


CHANGING THREAT LANDSCAPE

VELOCITY & PACE

#4

TODAY

MALWARE HAS EXPLODED
!   PROFIT MOTIVE + LIQUIDITY

CYBERCRIME AS A SERVICE
!   DISTRIBUTED CRIMINAL ORGANIZATIONS
!   SPECIALIZED TALENT
!   MORE EFFICIENT + MORE DANGEROUS

#5 #5!


DISTRIBUTION VECTORS

#6 #6!


DIY EXPLOIT KITS

DO-IT-YOURSELF EXPLOIT KITS
!   PRE-PACKAGED SCRIPTS
!   NO “HACKER” SKILLS NECESSARY
!   USES MANY ATTACK VECTORS TO INSTALL
MALWARE
!   EMBED ON A WEBSITE – EASY TO USE

!   RESULT
!   EXPANDS CYBERCRIME TO TRADITIONAL
CRIMINAL ORGANIZATIONS
!   BIGGER PROFIT FOR BLACK-HAT HACKERS

!  $200-$20,000
#7 #7!


DIY EXPLOIT KIT

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Only

#8 #8!


DIY EXPLOIT KIT

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Only

#9 #9!


EXPLOIT KIT REPORTING!

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Only

#10 !
#10


DISTRIBUTION VECTORS

!  ACTIVE/WIDE NET
!  MALVERTISING
!  SPAM

!  TARGETED
!  SPEARPHISHING
!  WATERING HOLE ATTACKS

!  EMERGING
!  MOBILE THREATS
! SMiShing (SMS PHISHING)

#11 !
#11


MALWARE PAYLOAD

#12 !
#12


UNWITTING PARTICIPATION IN EXTORTION

DDOS BOTS

#13 !
#13


MALWARE RUINS EMAIL REPUATION

SPAMBOTS

#14 !
#14


MALWARE SEIZES COMPUTERS

FAKE ANTI-VIRUS

#15 !
#15


MALWARE HAS BECOME MORE DANGEROUS

RANSOMWARE

#16 !
#16


MALWARE CAN DESTROY SMBs

KEYLOGGERS AND BACKDOORS

#17 !
#17


ATTACKS INCREASINGLY TARGET SMBs UNDER 250 USERS

36%
18%
2011

JUNE 2012

TARGETED ATTACKS
AGAINST SMBS

83%
77%
69%

#18 !
#18


SMBs NEED MANAGED
ENTERPRISE-GRADE
SECURITY
15x

HAVE NO FORMAL WRITTEN INTERNET
SECURITY POLICY FOR EMPLOYEES
THINK THEIR COMPANY IS SAFE FROM
HACKERS, VIRUSES AND MALWARE
HAVE NO INFORMAL INTERNET
SECURITY POLICY FOR EMPLOYEES

1x
ORGS WITH ORGS WITH
<11 or >100 11-100
EMPLOYEES EMPLOYEES

PROPORTION OF
BREACHES BY ORG SIZE

HOW DO YOU PROTECT CUSTOMERS?
ANTI-VIRUS IS JUST
A SINGLE LAYER
IN A DEFENSE IN DEPTH STRATEGY
“SIGNATURE-BASED
TOOLS (AV, FW & IPS)
ARE ONLY EFFECTIVE
AGAINST 30-50% OF
CURRENT SECURITY
THREATS”

#19 !
#19


“CLOUD-BASED PROVIDERS SHOULD
HAVE BETTER REAL-TIME
TELEMETRY OF GLOBAL EVENTS AND
THE ABILITY TO RESPOND TO THESE
EVENTS RAPIDLY BY MODIFYING THE
SOLUTION.”

CLOUD SECURITY
TO REDUCE
COMPLEXITY,
TIME AND COST

#20

introducing…

1_Light Title FOR MSPs
Only

#21 !
#21


ALLOWING AN MSP TO

Decrease
Costs
50%-90% reduction in
malware clean up time

Increase
Revenue
Per-user Web Filter
as a value added
service

#22 !
#22

Improve
Retention
Improved customer
uptime and value
reports


EASY TO DO BUSINESS WITH

VOLUME
PRICING

MONTHLY
BILLING

BUSINESS PRACTICES
ALIGNED WITH MONTHLY
RECURRING REVENUE MODELS

MANAGE SEATS
ON-DEMAND
#23 !
#23


MULTI-TENANT
DASHBOARD

HOW DO WE HELP MSPs TO

Decrease
Costs

Increase
Revenue
Per-user Web Filter
as a value added
service

#24 !
#24

Improve
Retention
Improved customer
uptime and value
reports


INFECTED DEVICES IMPACT MSP MARGINS

MALWARE COSTS

YOUR
ENGINEER’S
TIME
#25 !
#25


CLIENTS’
EMPLOYEE
DOWNTIME

DECREASE MALWARE CLEAN UP EXPENSES

WEB

(PORTS ???)

ANY
PORT

WEB &
ANY
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PROTOCOL
NON-WEB

Only

WEB

! THE INTERNET

ANY
APP

PREVENTS
MALWARE

CONTAINS
BOTNETS

BLOCKS

PHISHING ATTEMPTS &
INAPPROPRIATE USAGE

YOUR CUSTOMERS"
CLOUD SERVICE
WITH ZERO ADDED LATENCY

#26 !
#26


SECURE EVERYWHERE

!   COVERAGE FOR WORKERS ON AND OFF THE NETWORK
!   COVERAGE FOR BYOD AND UNMANAGED DEVICES

#27 !
#27


UMBRELLA BY OPENDNS

THE ONLY CLOUD-DELIVERED
AND DNS-BASED
WEB SECURITY SOLUTION

80M+

REQUESTS
1_Light Title TO ADVANCED
MALWARE, BOTNET & PHISHING
Only

100K+
#28 !
#28


THREATS BLOCKED DAILY

NEW THREAT ORIGINS
DISCOVERED OR PREDICTED DAILY

ANALYZING DATA TO EXTRACT ACTIONABLE SECURITY INFORMATION

#29 !
#29


BIG DATA EXAMPLE – DGA ALGORITHM
!   Goal: try to tell if a domain has been machine generated by malware
!   Look at name: bigrams, trigrams, length, entropy, etc.
!   Look at timing: concentrated DNS queries with short life spans (temporal progression)
!   High level of activity at the time of domain generation -> fades over time
!   Result: Predict if a domain is a botnet command and control server and block it.
!   Benefit: Malware is contained and doesn’t update or become part of a botnet

Instance 1
cso0vm2q6g86owao.thepohzi.su
5qloxxe.tohk5ja.cc
k2s0euuz.oogagh.su
Instance 2
v8ylm8e.thepohzi.su
2g24ar4vu8ay6.tohk5ja.cc
d6vh5x1cic1yyz1i.oogagh.su
Instance 3
t2250p29079m6oq8.thepohzi.su
ngb0ef99.tohk5ja.cc
nxdhetohak91794.oogagh.su
#30 !
#30


LABS.UMBRELLA.COM http://labs.umbrella.com/2013/09/25/ripple-effect/

#31 !
#31


PREDICTING ADVANCED
ATTACKS FROM HIGH-RISK
SITES AND LOCATIONS:
!   MALWARE HOSTS

!   BOTNET CONTROLLERS
!   PHISHING WEBSITES
#32 !
#32



Decrease
Costs

Increase
Revenue
Per-user Web Filter
as a value added
service

#33 !
#33

Improve
Retention
Improved customer
uptime and value
reports


PROFITABLE WEB FILTER

WEB FILTER AS A VALUE ADDED SERVICE
!   60 CATEGORIES
!   GRANULAR WHITELIST/BLACKLIST
!   CUSTOM BLOCK PAGE

FEATURES TO CHARGE A PREMIUM PRICE
!   PER-COMPUTER POLICY
!   BYOD AND GUEST FILTERING
!   BLOCK PAGE BYPASS CODES

REPORTING AND MONITORING
!   REAL-TIME ACTIVITY REPORT
!   TOP DOMAINS/TOP CATEGORIES/TOP USERS
!   SAVED REPORTS WITH EXPORT
#34 !
#34


PROFITABLE WEB FILTER

FAST AND EASY TO MANAGE
!  SPEND LESS TIME MANAGING FILTERING
!  EASY TO USE AND UNDERSTAND

!  CENTRALIZED WEB DASHBOARD
!  REMOTE MANAGEMENT
!  ALL IN THE BACKGROUND

!  MULTI-TENANT
!  MULTIPLE CUSTOMER ORGANIZATIONS
!  MSP ADMINS HAVE ACCESS TO ALL CUSTOMERS
!  CUSTOMERS ARE ISOLATED TO THEIR OWN
ORGANIZATION
#35 !
#35



Decrease
Costs

Increase
Revenue
Per-user Web Filter
as a value added
service

#36 !
#36

Improve
Retention
Improved customer
uptime and value
reports


IMPROVE RENEWALS AND RETENTION

IMPROVED UPTIME
!  PROACTIVE SECURITY PROTECTION
!  FEWER INFECTIONS = ALWAYS ON TECHNOLOGY

VALUE REPORTS
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!  INFECTIONS PREVENTED
Only
!  MALWARE CONTAINED
!  PHISHING BLOCKED

VIRTUAL CIO
!  ASSIST HR AND STAFFING DECISIONS
!  ASSESS AND PLAN NETWORK USAGE
#37 !
#37


ENTERPRISE-CLASS MANAGEMENT WITHOUT THE ENTERPRISE COMPLEXITY

NETWORK-LEVEL LIGHTWEIGHT AGENT
PROVISIONING WITH AUTOMATION
(ALL DEVICES ON NETWORK
INCLUDING BYOD AND UNMANAGED)
POLICY TO DEPLOY

CLIENT-A:155.21.1.1/28
CLIENT-B: 214.41.3.1/32
CLIENT-C: 23.4.2.4/32

155.21.1.1/28
#38 !
#38

214.41.3.1/32


23.4.2.4/32

SUMMARY
!   SECURITY WITHOUT APPLIANCES
to reduce infected devices.

!   COVERAGE for all devices
regardless of location.

!   VOLUME pricing for your entire
license pool.

!   VISIBILITY into all network traffic
regardless of port or protocol.

!   MONTHLY billing to reduce OpEx
while aligning with billing
cycles.

!   ACCURACY to prevent, contain
and inform on the latest and
most complex threats.

!   SCALABILITY to meet
all traffic throughput
without bottlenecks.

!   MULTI-TENANT
console for reports
and policy config.

!   RELIABILITY for 100%
uptime, everywhere.

!   ON-DEMAND license
re-allocation.

!   LATENCY to enforce
policies & protections
is as fast as direct
Internet connections.

!   IMMEDIATE networklevel provisioning.

#39 !
#39


CLOUD FIRST

!   RMM-compatible
device provisioning.

THANK YOU! ANY QUESTIONS?...

FOR MORE INFORMATION
EMAIL US
MSP@OPENDNS.COM
OR VISIT US AT
umbrella.com/msp
OR JUST TWEET
@OPENDNS

#40 !
#40


Umbrella for MSPs: Cloud Security via N-able

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