How to Communicate withHealthcare ProvidersCaring for your parents: Education for the Family Caregiver®Serving Jefferson &...
OBJECTIVES FOR TODAY  During today’s workshop, you will:  • Understand why it is important for your parents to    have goo...
INTRODUCTION – VIDEO #1
WHY IT’S IMPORTANT TO HAVE GOODCOMMUNICATION – VIDEO #2
WHY IT’S IMPORTANT TO HAVEGOOD COMMUNICATION Benefits include:   • Fewer repeat visits   • Avoidance of medical errors   •...
LEGAL DOCUMENTATION ANDMEDICAL HISTORY – VIDEO #3
LEGAL DOCUMENTATION &MEDICAL HISTORY• A medical release form allows healthcare providers  to share medical information• Ot...
LEGAL DOCUMENTATION &MEDICAL HISTORYA medical history should include:   •   Dates of health visits   • Surgeries   •   Sic...
TIPS FOR YOU AND THEHEALTHCARE PROVIDER
TIPS FOR YOU AND THEHEALTHCARE PROVIDER  Before the appointment:  •   Get copies of medical records and test results  •   ...
TIPS FOR YOU AND THEHEALTHCARE PROVIDER After the appointment, if dissatisfied with the healthcare received: •   Speak wit...
TO US, IT’S PERSONAL ®Take action!• What is the first thing I will do to  improve the communication  between my parents an...
ABOUT HOME INSTEAD SENIOR CARE – LOCAL OFFICE     Personal Care                                   Home Helper Services    ...
Thank You!                For additional information about this presentation or Home                Instead Senior Care of...
Upcoming SlideShare
Loading in...5
×

How to communicate with heathcare providers presentation

160

Published on

This presentation is one of many available on senior topics to help families better understand the aging process and find resources to help their loved one remain safe and healthy in their home. To sign up for a workshop please contact our office. Note: Videos and manuals affiliated with this presentation are only available when attending the workshop.
For more information go to www.homeinstead.com/650.

Published in: Health & Medicine, Business
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total Views
160
On Slideshare
0
From Embeds
0
Number of Embeds
0
Actions
Shares
0
Downloads
0
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

Transcript of "How to communicate with heathcare providers presentation"

  1. 1. How to Communicate withHealthcare ProvidersCaring for your parents: Education for the Family Caregiver®Serving Jefferson & Clallam CountiesHome Instead Senior Care®
  2. 2. OBJECTIVES FOR TODAY During today’s workshop, you will: • Understand why it is important for your parents to have good communication with their healthcare providers • Learn about the legal forms and documents your parents need to assure that their medical wishes will be met • Gain helpful tips for your parents to follow before, during and after a visit with a healthcare provider
  3. 3. INTRODUCTION – VIDEO #1
  4. 4. WHY IT’S IMPORTANT TO HAVE GOODCOMMUNICATION – VIDEO #2
  5. 5. WHY IT’S IMPORTANT TO HAVEGOOD COMMUNICATION Benefits include: • Fewer repeat visits • Avoidance of medical errors • More engagement in the medical process • Confidence to ask for more information • Increased understanding of medical conditions and treatment plans
  6. 6. LEGAL DOCUMENTATION ANDMEDICAL HISTORY – VIDEO #3
  7. 7. LEGAL DOCUMENTATION &MEDICAL HISTORY• A medical release form allows healthcare providers to share medical information• Other forms, called Advance Medical Directives, include: • A healthcare proxy • A durable power of attorney, also known as a power of attorney for health care, or patient advocate designation • A living will Also consider a “do not resuscitate” (or DNR) order.
  8. 8. LEGAL DOCUMENTATION &MEDICAL HISTORYA medical history should include: • Dates of health visits • Surgeries • Sicknesses • Doctors names • Treatments • Insurance information • Immunizations • Other significant • Childhood illnesses family medical issues • Medications • Relevant lifestyle • Allergies activities and work • Hospitalizations history
  9. 9. TIPS FOR YOU AND THEHEALTHCARE PROVIDER
  10. 10. TIPS FOR YOU AND THEHEALTHCARE PROVIDER Before the appointment: • Get copies of medical records and test results • Prepare a list of questions focusing on one subject or issue per visit • Call ahead to book extra time if necessary At the appointment • Sit face-to-face with the healthcare provider • Take notes and summarize what they have heard • Ask questions • Request follow-up instructions in writing
  11. 11. TIPS FOR YOU AND THEHEALTHCARE PROVIDER After the appointment, if dissatisfied with the healthcare received: • Speak with the manager at your parent’s healthcare practice • Consider filing a report with the state licensing board • Get a referral to another practitioner if necessary
  12. 12. TO US, IT’S PERSONAL ®Take action!• What is the first thing I will do to improve the communication between my parents and their healthcare providers?• What resources do I need to search, talk to, or meet with before the next doctor appointment?• What are the most important questions for me to ask my parent’s healthcare providers?
  13. 13. ABOUT HOME INSTEAD SENIOR CARE – LOCAL OFFICE Personal Care Home Helper Services • Bathing & Toileting • Provide Alzheimer’s care • Dressing • Assist with laundry and ironing • Grooming • Take out garbage • Aid with morning and wake-up Companionship Services • Arrange appointments • Provide respite care • Aid with reading, walking • Monitor diet and eating • Write letters and correspondence • Check food expirations • Change linens • Assist with evening and tuck-in • And more… • Stimulate mental awareness • Assist with entertaining© Home Instead, Inc. 2010. This information is proprietary and confidential to Home Instead, Inc. Unauthorized use is prohibited.
  14. 14. Thank You! For additional information about this presentation or Home Instead Senior Care of the North Olympic Peninsula please contact your local office. Port Ludlow – (360) 437-9884 Port Townsend – (360) 385-6357 Sequim – (360) 681-2511 www.homeinstead.com/650© Home Instead, Inc. 2010. This information is proprietary and confidential to Home Instead, Inc. Unauthorized use is prohibited.

×