Social Selling is made in order to achieve your goals. Tech buyers are numerous in the sale cycle, and you have to reach them where they are : online, on social media. So stop calling them. Build your personal brand and establish trust. This presentation is an introduction on Social Selling in LinkedIn. Stay tune for more content on other social network. Let's bring you social media index up to 99 !
2. Content
What is Social Selling ?
Why invest in Social Selling ?
Calculate your Social Selling score ?
How to improve your Social Selling score ?
Best Practices
Next steps
3. What is Social Selling
- Catch the Customer where he is
- Be an ambassador
- Be relevant in your field
- Explain the solutions you can provide
- Reach the decisions buyers pool
- Build up your personal branding
4. Why invest on Social Selling
?
Source: Kathleen Schaub, IDC,
“Social Buying Meets Social Selling:
How Trusted Networks Improve the
Purchase Experience,” April 2014
5. Business Cases
70 000$ deal by just joining a
LinkedIn group
47 millions in new business
attributed to social selling.
In 1 year : 6000 new prospects
1 million € in deals
6. Social Selling Score
- Assign to you a score
- Competitors analysis
- 4 fields to work on
- Establish your professional
brand
- Find the right people
- Engage with insights
- Build relationships
- You can reach a really high level
7. How to improve your social
selling score ?
- Write something in LinkedIn Pulse
- Share your presentations on SlideShare
- Add them to your profile
- Analyze the behavior (comments, like, profile’s visits…)
- Join groups
- Recommendations
- Answers to InMail
- Link Virtual and AFK
- Etc…
9. Pro tips
- 100-150 words for a quick preview
- 300 to 600 words for a genuine content
- Work your title
- Schedule your posts
10. SlideShare
LogIn with LinkedIn
Upload presentations
But which one ?
Then add them to :
- Your profile
- Write an article on LinkedIn Pulse
About it !
11. Best practices – Do’s and
Don’ts
Do’s Don’ts
Set goals Wing it
Engage Broadcast
Be authentic Be fake
Add value Just Sell
Listen Blast message
Build Trust Try to close
What is Social Selling
Why invest in Social Selling
Calculate your Social Selling score
How to improve your Social Selling score
Best Practices Next steps
We are all equal when it’s to fin any information : we look over the web.Your prospect are no different
Building up the relationship over the phone is not enough but the first contact is important
and like every prospects like you, you are looking online to find information online.
So be prepared to show your best and be dressed up
Catch the Customer where he is
The tech buyers are connected like you are : on the phone, in front of their desktop, on their tablet
Be an ambassador
Of the brand but also for yourself
Be relevant in your field
It’s good to know that the guy you are talking with know his topic, and believe me it’s not because you are working in a specific field for years, that you know what you are talking about
Explain the solutions you can provide
Allow to create content telling your prospects that you are providing solutions
Reach the decisions buyers pool
You know now that the number of stackholders is increasing in the buying process, so it will help you to reach
Consequence Build up your personal branding
Sources
https://business.linkedin.com/marketing-solutions/blog/marketing-for-tech-companies/2016/rethinking-the-tech-buyers-journey--live-insights-with-kelly-kye
Explain the following before displaying the 2 graphs
Creating a professional brand: A complete
profile defines who you are and adds credibility.
The content you share also shapes your
brand, so make it a goal to share high-quality
information that is helpful and/or insightful and
contextually appropriate.
2. Finding the right people: Cold outreach is a
waste of time and can tarnish your professional
brand, as LinkedIn research shows B2B buyers
dislike cold calls and emails.
3. Engaging with insights: Buyers expect
knowledge of potential solutions to their
problems or insights that provide a new way to
enhance performance.
4. Building strong relationships: Gaining insight
into buying cycles, business needs and role
changes over the longer term helps to maintain
client relationships and build iterative sales.
First At and T
How much was attributed to social selling back in 2014 ?
Join a linkedin groups
A sales rep by helping and talking to the member’s group made a 70 000$ deal !
He did it in 3 steps
Join a group related to his industry
Bring valuable answer to member’s group questions
Invite them to connect to continue the discussion
Back in 2012 la poste created a entity called solutions business.
In a year by adopting social selling identity 6000 prospects and 1 million € in new deals
The question is : how to start now ?
First evaluate yourself to know where you are standing : the SSI
4 fields to work on :
Establish your professional brand
Find the right people
Engage with insights
Build relationships
And as you can see you can achieve a really high score
The goal is to do better than you competitors
- Be better ranked
appear more often
build you personal brand
How to improve those 4 points
Write something in LinkedIn Pulse we will see that later
Share your presentations on Slideshare
Add them to your social profile
Analyze the behavior (comments, like, profile’s visits…)
Every interaction on LinkedIn is an opportunity, all notifications are important.
Join groups
See what kind of groups you can join. If you find a missing theme group you can create one. Be careful when you are creating a group, it needs a lot of work to manage the community, publish content etc…
Recommendations
Don’t hesitate to write down recommandations to former colleagues
Answers to InMail
All the time, a thank you is enough
Link Virtual and AFK
Linkedin Pulse
How is it working ?
When you are on your profile just click on publish a post
And here you are
As a storyteller you need to define your personae (a solution provider, an expert, a curator etc…) this personae is going to define what kind of story you are going to tell
But what content to write ? Several types
Genuine and unique content
For example you had a situation with a customer (a success or a failure) and you are explaining how you solved it and how you are going to proceed. Readers will enjoy it.
2) An article preview . Curvature has published a content and you are summarizing it and invite the other user to read the full content on our website. You don’t have to always talk about Curvature.
3) Reactions
You saw a news about your industry, or want to express your opinion about something, write it down and don’t forget to mention the source in the early stage of your article
QU
Work your title
People want to see something interesting, punchy, if you are talking about something that is mainstream nobody will listen to you.
Reduce your opex and capex yes why not but how really.
Give precise examples
Go deeper into the details
Of course if you want to achieve this kind of actions you need a plan.
Here is some example of what to do and what not to do.
Publish engage content, not pushing messages and what you have to sell
Add value : it make sense isn’t it ?
Listen : look what your network what they are talking about, comment , interact , discuss inside groups to build trust
http://www.slideshare.net/Salesforce/the-dos-donts-of-social-selling/4-DOENGAGE_BROADCASTDONtSocial_selling_is_all