Background Process and Adjudication Workflow

1. Background and Adjudication
Workflow
1. Candidate offer and start date is determined and sent to Recruiting Coordinator to prepare and initiate. 2
weeks lead time is preferred for ample time for a Background check to be performed.
2. RC sends an email to the candidate with links to initiate the background check and create a candidate portal as
well as sign the disclosure forms. Please NOTE: Background check itself does not begin UNTIL candidate
initiates the process via the invite.
3. Once a candidate initiates their background they will receive a separate email with a link and instructions to
take their scheduled drug test.
4. Candidate will initially have 5 days to complete the standard 10 panel testing and they are able to test
ANYWHERE regardless of where initially ordered. There should be very few reasons they are unable to take a
test within the allotted time. (Exception: We are unable to test internationally.)
5. Drug Screen results generally take 72 hours to process.
6. The Wednesday prior to the week before a candidate scheduled start date: If no adjudication is needed for a
candidate, the RC will clear the candidate to start. If adjudication is needed RC will begin adjudication
process/workflow and will provide updates to HRBP/Head of Recruitment and recruitment. RC will resend drug
testing, reach out for additional information from the candidate such as W2/paystub/degree confirmation etc.
and take action as needed.
7. Thursday prior to the candidate start date and depending on Adjudication Guideline results, RC to make
recommendation to HRBP based on findings.
8. HRBP to make final hire/no hire decision (with input from Head of Recruiting as necessary).
9. Adverse Action process to begin if offer is rescinded and process is needed.
10. Decision is communicated to business/candidate by HRBP.
Step by Step

2. •The week before a candidate is
scheduled to start RC will begin
adjudication process/workflow if
needed.
•RC will resend drug testing, reach out for
additional information from the
candidate such as W2/paystub/degree
confirmation etc. as needed.
•HRBP/Head of Recruitment to be looped
in as needed.
•Depending on Adjudication Guideline
results, RC to make recommendation to
HRBP based on findings.
•HRBP to make final hire/no hire decision
(with input from Head of Recruiting as
necessary).
•Adverse Action process to begin if offer is
rescinded and process is needed.
•Decision is communicated to
business/candidate by HRBP.
•Separate instruction email is activated
within 24 hours AFTER the candidate
initiates the background check.
•Candidate initially has 5 days to
complete standard 10 panel testing.
•Candidate is able to test ANYWHERE
regardless of where initially ordered.
•Drug Screen results generally take 72
hours.
•We are unable to test internationally.
•Candidate start date is determined and
communicated to RC. 2 weeks lead time is
preferred for ample time for a Background check
to be performed.
•RC to send a background check invite email to
the candidate via email.
•Background to be charged against Home
Department number.
•Please NOTE: Background does not begin
UNTIL candidate initiates the process.
Background
Check
Initiated
Drug Test
Instructions
Sent
Adjudication
Guidelines
Followed
Hire/No
Hire
Decision

3. •RC provides updates
via email to HRBP and
Recruiting on issues
that would prevent
candidate from
starting.
•RC to take action
(gather additional
info, reschedule drug
etc.)
Wednesday
•Cutoff date for any
candidate yet to take
their drug screen
prior to Thursday, “no
start” email sent to
everyone.
•Follow-up updates
provided on
candidate escalations
from Wednesday.
Thursday
•For candidate
escalations not
cleared EOD Thursday
email sent Friday first
thing to HRBP and
Recruiting copying
Head of Recruitment
with a “Candidate not
able to start” message
with details and a
new start date
requested.
Friday
Adjudication Workflow Timeline
Week Before A New Hire Is To Start

4. Background Additional Resources
FAQ’s Resources
Sterling Background Login :
LOGIN
Adjudication Guidelines on IConnect:
Adjudication Guidelines
Background and Drug Practice on IConnect:
Background and Drug Practice
Initiating a Background Check via Sterling on IConnect (Job Aid):
Initiating a Background Check via Sterling
1.) What does Presidio include in it’s standard background
package?
2.) For the 10 panel drug screen, what does that test for?
SS# Verification and Trace County Criminal Record
Enhanced Nationwide Criminal Search National Sex Offender
Federal Criminal Record Arrest Direct
Driver’s Record Employment Verification
Education Verification The Office of Foreign Assets Control
Credit Report (Account/Finance only) Registered Drug Screen – 10 Panel
Amphetamines Barbiturates
Cocaine Marijuana
Methaqualone Opiates
Phencyclidine Benzodiazepines
Methadone Propoxyphene