Michaela Finegan

Milton Keynes, United Kingdom United Kingdom

Patient Experience Manager at Milton Keynes University Hospital Trust

With extensive knowledge and experience in the NHS , including roles in NHS England, Dept of Health , NHS Direct, Strategic Health Authorities and Primary Care Trust (PCT) level. Expert communicator and facilitator, supporting others to achieve their aims and objectives. A passion for quality improvement and 'getting things done!'. Skilled in training and developing others to achieve their potential. Personal and professional aim of improving patient care, patient safety and experience, ensuring information is recorded, bench-marked and monitored so we know when we have achieved a positive change. With a passion to improve engagement with members of the public to ensure their involveme...