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Case Study: Data Management
The Client The Client is a leading fulfilment house that offers donation management services to several of the UK’s leading charities.  The project carried out was for one of the UK’s largest charities that has a long standing reputation for effective emergency aid and long term solutions across a range of countries where the life and livelihoods of children (and their parents) is extremely difficult. Challenges  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],The project was to digitally store the donation coupons received by their supporters over the past number of years.  This required data capturing from handwritten coupons (scanned and uploaded by the client), indexing and building a storage and retrieval solution. The Project
The Process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Benefits to the Client The Client was pleased with the way the software was developed by Meritgroup in order to enable the processors take intelligent decisions. They were also delighted with the speed at which the job was done and at the high levels of accuracy that the team in Meritgroup achieved on such high volumes. .  In order to mitigate the challenges, Merit developed an integrated solution that combined the power of technology and that of an efficient workforce to effectively deliver client requirements. The Client had a clean, updated database with all the details of new donors, linked to images of their contribution forms (using the fields indexed by Meritgroup).  They can now search for any donor information from the database with ease, using the software which was developed by Meritgroup. The retrieval of images is a lot easier now since each image is indexed to a record in the database.  This enabled the charity to deploy a secure, web based image vault to facilitate online access to the donor images.

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Case study data management v3 may 2010