1. Mark E. Splaine, MD, MS
17 Botsford Road
Chestnut Hill, MA 02467
(h) 617-916-1818; (c) 603-359-5681; marksplaine113@gmail.com
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SUMMARY
Accomplished education and administrative leader with 19 years of experience as a designer,
implementer, and evaluator of innovative, interprofessional classroom, online, and blended programs
using multiple technologies to enhance the learning experience.
Education Experience
Creating, implementing, assessing, and continually improving educational offerings for learners that
promote developing knowledge and skills for improving the quality and safety of care for individuals and
communities. This work involves understanding how individuals can learn together and from one
another, as well as how to best incorporate different educational technologies and assessments to promote
learning for undergraduate, graduate, and professional students in the U.S., Canada, Europe, and Africa.
Research and Implementation Experience
Developing and studying opportunities to incorporate the use of measurement, analytic methods, and
collaborative learning to enhance practice in health care and public health settings. The major goals of
this work are to make statistics more easily understandable and useful; to develop practical methods to
measure clinical processes and outcomes that can be incorporated into care settings; to teach about how
health professionals can use continuous quality improvement as a way to enhance their practice and the
value they provide to individuals and communities; and to study models of collaborative learning that
enhance health outcomes. This work includes projects in the U.S., U.K., Europe, and Africa.
ADMINISTRATIVE LEADERSHIP ROLES
Managing Director, EduHealth, LLC (2014-present)
Chestnut Hill, MA
Director, Education Programs, The Dartmouth Institute for Health Policy and Clinical Practice (TDI)
(2012-2013)
Geisel School of Medicine at Dartmouth (formerly Dartmouth Medical School), Lebanon, NH
Director, The Microsystem Academy, TDI (2010-2012)
Geisel School of Medicine at Dartmouth, Lebanon, NH
Director, Center for Leadership and Improvement, TDI (2009-2012)
Geisel School of Medicine at Dartmouth, Lebanon, NH
Acting Director, Center for Leadership and Improvement, TDI (2009)
Dartmouth Medical School, Lebanon, NH
Assistant Director, Center for Leadership and Improvement, TDI (2008-2009)
Dartmouth Medical School, Lebanon, NH
Co-Chief for Section of General Internal Medicine (2002-2005)
Dartmouth-Hitchcock Medical Center, Lebanon, NH
EDUCATION LEADERSHIP ROLES
Executive, Professional and Graduate Learners
Director of Education Programs, TDI, Geisel School of Medicine at Dartmouth (2012-2013)
Co-founder and member Governing Council and Steering Committee, Institute for Healthcare
Improvement Health Professions Education Collaborative, Dartmouth Medical School, Institute for
Healthcare Improvement (2003-2009)

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Residents & Fellows
National Program Director, Veterans Administration Chief Resident in Quality and Patient Safety
Program, TDI, Geisel School of Medicine at Dartmouth (2011-2013)
National Program Director, Veterans Administration National Quality Scholars Fellowship Program,
TDI, Geisel School of Medicine at Dartmouth (2006-2013)
Co-Director, Veterans Administration National Quality Scholars Fellowship Program, TDI, Geisel
School of Medicine at Dartmouth (1998-2006)
Graduate Students
Microsystem Course Director (2011-2012), Co-Director (2012-2013), TDI and Tuck School of
Business, Dartmouth College
Quality Measurement and Learning Course Planner and Faculty, The Jönköping Academy for
Health and Welfare, Jönköping University of Health Sciences, Jönköping, Sweden (2010-2013)
Statistical Methods and Analysis for Quality Improvement Course Director, TDI, Geisel School of
Medicine at Dartmouth (1999-2013)
EDUCATION & TRAINING
Dartmouth College, Hanover, NH
Master’s in Evaluative Clinical Science (1994-1996)
Veterans Administration Medical Center, White River Junction, VT
Ambulatory Care Fellow in Internal Medicine (1994-1996)
Dartmouth-Hitchcock Medical Center, Lebanon, NH
Resident in General Internal Medicine (1991-1994)
Dartmouth Medical School, Hanover, NH
Doctor of Medicine with honors (1987-1991)
Harvard College, Cambridge, MA
Bachelor of Arts in Biochemical Sciences cum laude (1982-1986)
ACADEMIC APPOINTMENTS
Associate Professor of The Dartmouth Institute and Community and Family Medicine (2004-2014)
Geisel School of Medicine at Dartmouth
Assistant Professor of Medicine and Community and Family Medicine (1998-2004)
Dartmouth Medical School
Assistant Professor of Medicine (1997-1998)
Dartmouth Medical School
Instructor in Internal Medicine (1994-1997)
Dartmouth Medical School
GRANT/CONTRACT SUPPORT
Principle Investigator/Program Director, VA Chief Resident in Quality and Patient Safety Program
($160,000 per year), Veterans Health Administration Office of Academic Affiliations (2011-2013)
Description: Enhance, implement and evaluate national training program in quality improvement and
patient safety for physicians in residency training.
Principle Investigator, Reaching the unreached: understanding the circumstances for sustaining and
enhancing routine immunization in a high performing Ugandan district ($648,000), John Snow Research
and Training Institute, Inc. (2010-2012)

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Description: Develop and implement a pilot project that uses the microsystem framework and realist
evaluation to enhance routine immunization in a rural district of Uganda. This project is working with
five health unit improvement teams and their associated communities, as well as a district-level
improvement team. The project is using qualitative and quantitative methods to understand the optimal
approaches for engaging families and the community in routine immunization practices.
Principle Investigator/Program Director, Implementing a curriculum for leaders, coaches and teams on
clinical microsystems ($207,000), Veterans Health Administration Pacific Northwest Region (2010-
2011)
Description: Develop curriculum for and run a regional collaborative in improvement activities using the
clinical microsystem framework. Develop evaluative processes to assess outcomes and results of
improvement collaborative activities.
Principle Investigator/Program Director, VA Quality Scholars National Fellowship Program
($600,000 per year), Veterans Health Administration Office of Academic Affiliations (2006-2013)
Description: Enhance, implement and evaluate national training program in quality improvement and
patient safety for post-residency physicians and doctoral or post-doctoral nurses.
AWARDS/HONORS
Faculty Honor to hood graduates of the Master’s in Health Care Delivery Science Program of The
Dartmouth Institute and Tuck School of Business, Dartmouth College (2013)
Faculty Honor to hood graduates of the Master’s in Science and Master’s in Public Health Programs of
The Dartmouth Institute, Geisel School of Medicine at Dartmouth (2008)
Mack Lipkin Sr. Associates Award for outstanding research presentation at the National Meeting of the
Society of General Internal Medicine (1996)
Alma Hass Milham Award presented to a Dartmouth-Hitchcock house officer who embodies the
qualities of humane and ethical practice medicine (1994)
Zaslow Prize awarded by Departmental Chairpersons at Dartmouth Medical School for outstanding
service to the medical school community (1991)
Alpha Omega Alpha Honorary Medical Society (1990)
Award for Outstanding Student Service at Dartmouth Medical School (1989)
Fulbright/Deutscher Akademischer Austauschdienst Scholarship to conduct research at the Max
Planck Institute for Biochemistry, Martinsried, West Germany (1986-1987)
BIBLIOGRAPHY
Journal Articles
1. Bazos DA, Ayres LaFave LR, Suresh G, Shannon KC, Nuwaha F, Splaine ME. The gas cylinder,
the motorcycle and the village health team member: A proof of concept study for the use of the
Microsystems Quality Improvement Approach to strengthen the routine immunization system in
Uganda. Implementation Science. 2015; 10:30 (8 March 2015).
2. Brown JR, Solomon RJ, Sarnak MJ, McCullough PA, Splaine ME, Davies L, Ross CS, Dauerman
HL, Stender JL, Conley SM, Robb JF, Chaisson K, Boss R, Lambert P, Goldberg DJ, Lucier D,
Fedele FA, Kellett MA, Horton S, Phillips WJ, Downs C, Wiseman A, MacKenzie TA, Malenka DJ
for the Northern New England Cardiovascular Disease Study Group. Reducing contrast-induced
acute kidney injury using a regional multicenter quality improvement intervention. Circulation:
Cardiovascular Quality and Outcomes. 2014; 7:1-8. doi: 10.1161/CIRCOUTCOMES.114.000903.
3. Patrician PA, Dolansky MA, Pair V, Bates M, Moore SM, Splaine M, Gilman SC. The Veterans
Affairs National Quality Scholars program: a model for interprofessional education in quality and
safety. J Nurs Care Qual. 2013; 28(1):24-32. doi: 10.1097/NCQ.0b013e3182678f41.

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4. Kirkland KB, Homa KA, Lasky RA, Ptak JA, Taylor EA, Splaine ME. Impact of a hospital-wide
hand hygiene initiative on healthcare-associated infections: results of an interrupted time series. BMJ
Qual Saf. 2012; 21(12):1019-26. doi: 10.1136/bmjqs-2012-000800. Epub 2012 Jul 21.
5. Patrician PA, Dolansky M, Estrada C, Brennan C, Miltner R, Newsom J, Olds D, Splaine M, Moore
S. Interprofessional education in action: the VA Quality Scholars fellowship program. Nurs Clin
North Am. 2012; 47(3):347-54. doi: 10.1016/j.cnur.2012.05.006. Epub 2012 Jul 9.
6. Padula W, Mishra M, Yilmaz T, Weaver C, Splaine ME. Building Information for Systematic
Improvement of the Prevention of Hospital-acquired Pressure Ulcers with Statistical Process Control
Charts and Regression. BMJ Quality and Safety. 2012 Mar 23 doi: 10.1136/bmjqs-2011-000340.
7. Splaine ME, Nelson WA, Gardent PB. Broadening implementation of a preventive ethics approach.
Joint Comm J Qual and Saf. 2012; 38(3):99-102.
8. Estrada CA, Dolansky MA, Singh MK, Oliver BJ, Callaway-Lane C, Splaine M, Gilman S, Patrician
PA. Mastering improvement science skills in the new era of quality and safety: the Veterans Affairs
National Quality Scholars Program. J Eval Clin Pract. 2012 Feb 5. doi: 10.1111/j.1365-
2753.2011.01816.x.
9. Brown JR, McCullough PA, Splaine ME, Davies L, Ross CS, Dauerman HL, Robb JF, Boss R,
Goldberg DJ, Fedele FA, Kellett MA, Phillips WJ, Ver Lee PM, Nelson EC, MacKenzie TA,
O’Connor GT, Sarnak MJ, Malenka DJ. How do centres begin the process to prevent contrast-
induced acute kidney injury: a report from a new regional collaborative. BMJ Quality and Safety.
2011; 2 September as 10.1136/bmjqs-2011-000041.
10. Nelson WA, Gardent P, Schulmann E, Splaine M. Preventing ethics conflicts and improving
healthcare quality through system redesign. Qual Safe Health Care. 2010; 19(6):526-530.
11. Lasky RA, Homa K, Splaine M. A quality improvement initiative to enhance the care of diabetic
patients in a general medicine clinic. Clinical Diabetes. 2010; 28(3)115-119.
12. Splaine ME, Ogrinc G, Gilman SC, Aron DC, Estrada C, Rosenthal GE, Lee S, Dittus RS, Batalden
PB. The Department of Veterans Affairs National Quality Scholars Fellowship Program: Experience
from 10 Years of Training Quality Scholars. Acad Med. 2009; 84(12)1741-1748.
13. Stevens DP, Splaine ME. It is time to focus on teaching the teachers for healthcare improvement.
Qual Saf Health Care. 2008; 17(6)394-395.
14. Ogrinc G, Mooney SE, Estrada C, Foster T, Hall LW, Huizinga MM, Liu SK, Mills P, Neily J,
Nelson W, Pronovost PJ, Provost L, Rubenstein LV, Speroff T, Splaine M, Thomson R, Tomollo A,
Watts B. The SQUIRE (Standards for Quality Improvement Reporting Excellence) Guidelines for
Quality Improvement Reporting: Explanation and Elaboration. Qual Saf Health Care. 2008; 17 (Suppl
I):i3-i9.
15. Nelson EC, Splaine ME, Plume SK, Batalden PB. Good measurement for good improvement work.
Quality Management in Health Care. 2004; 13(1): 1-16.
16. Ogrinc G, Splaine ME, Foster T, Regan-Smith M, Batalden PB. Exploring and embracing
complexity in a distance learning curriculum for physicians. Academic Medicine. 2003; 78(3): 280-
85.
17. Batalden PB, Splaine ME. What will it take to lead the continual improvement and innovation of
health care in the twenty-first century? Quality Management in Health Care. 2002; 11(1): 45-54.
18. Splaine ME, Aron DA, Dittus RS, Kiefe CI, Landefeld CS, Rosenthal GE, Weeks WB, Batalden PB.
A curriculum for training quality scholars to improve the health and health care of veterans and the
community at large. Quality Management in Health Care. 2002; 10(3): 10-18.
19. Lurie JD, Merrens EJ, Lee J, Splaine ME. An approach to hospital quality improvement. Medical
Clinics of North America. 86(4):825-45, 2002
20. Splaine ME, Caron A. Enhancing diabetes care using statistical process control charts. The
Endocrinologist. 2002; 12(5): 412-420.

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21. Ferguson R, Robinson A, Splaine M. Use of the reliable change index to evaluate clinical
significance in SF-36 outcomes. Quality of Life Research. 2002; 11(6): 509-16.
22. Splaine ME, Aron DA. Understand and using variation to improve diabetes care in the ambulatory
setting. The Endocrinologist. 2000; 10(6): 412-418.
23. Nelson EC, Splaine ME, Godfrey MM, Kahn V, Hess A, Batalden PB, Plume SK. Using data to
improve medical practice by measuring processes and outcomes of care. The Joint Commision
Journal on Quality Improvement. 2000; 26(12): 667-685.
24. Nelson EC, Splaine ME, Batalden PB, Plume SK. Building measurement and data collection into
medical practice. Ann Intern Med 1998; 128(6): 460-466.
25. Splaine M, Bierman AS, Wasson JH. Implementing a strategy for improving care: lessons from
studying those age 80 and older in a health system. J Ambulatory Care Manage 1998; 21(3): 56-59.
26. Splaine M, Brooks WB, Patterson JA, von Reyn L, Wasson JH. Geriatric education: a system
approach. J Ambulatory Care Manage 1998; 21(3): 40-48.
27. Bierman AS, Magari ES, Jette AM, Splaine M, Wasson JH. Assessing access as a first step toward
improving the quality of care for the very old. J Ambulatory Care Manage 1998; 21(3): 17-26.
28. Patterson JA, Bierman AS, Splaine M, Goodlin SJ, Schreiber RJ, Wasson JH. The population of
people age 80 and older: a sentinel group for understanding the future of health care in the United
States. J Ambulatory Care Manage 1998; 21(3): 10-16.
29. Splaine M, Batalden P, Nelson E, Plume SK, Wasson JH. Looking at care from the inside out: a
conceptual approach to geriatric care. J Ambulatory Care Manage 1998; 21(3): 1-9.
30. Wasson JH, Splaine ME, Bazos D, Fisher ES. Overview: working inside, outside, and side by side
to improve the quality of health care. Joint Commission Journal on Quality Improvement 1998;
24(10): 513-517.
31. Batalden PB, Mohr JJ, Nelson EC, Plume SK, Baker GR, Wasson JH, Stoltz PK, Splaine ME,
Wisniewski JJ. Continually improving the health and value of health care for a population of
patients: the panel management process. Quality Management in Health Care 1997; 5(3): 41-51.
32. Plume SK, Nelson EC, Batalden PB, Splaine ME. Choosing what to measure in health care. New
Medicine. 1997: 1:1-4.
Editorials
1. Splaine ME, Nelson WA, Gardent PB. Editorial: Broadening implementation of a preventive ethics
approach. Joint Comm J Qual Patient Saf. 2012; 38(3):99-102.
Book Editor
1. Splaine ME, Dolansky MA, Estrada CA, Patrician PA. Practice-Based Learning and Improvement:
A Clinical Improvement Action Guide (3rd
Edition). Joint Commission Resources, 2012.
Book Chapters & Monographs
1. Splaine ME, Nelson EC, Batalden PB, Dolansky MA, Estrada CA, Patrician PA. The Context in
Which We Live and Practice. In Practice-Based Learning and Improvement: A Clinical Improvement
Action Guide (3rd
Edition). Joint Commission Resources, 2012.
2. Splaine ME, Jones AC, Nelson EC, Johnson JK, Batalden PB. Measuring Outcomes and Costs: The
Clinical Value Compass. Practice-Based Learning and Improvement: A Clinical Improvement Action
Guide (3rd
Edition). Joint Commission Resources, 2012.
3. Glasgow J, Estrada CA, Shamburger T, Splaine ME, Johnson JK, Nelson EC, Batalden PB, Kaboli
P. Learning from the Best: Clinical Benchmarking for Best Patient Care. In Practice-Based Learning
and Improvement: A Clinical Improvement Action Guide (3rd
Edition). Joint Commission Resources,
2012.
4. Dolansky MA, Singh MK, Watts B, Lawrence RH, Nelson EC, Batalden PB, Edwards WH, Estrada
CA, Splaine ME. Applying Practice-Based Learning and Improvement. In Practice-Based Learning

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and Improvement: A Clinical Improvement Action Guide (3rd
Edition). Joint Commission Resources,
2012.
5. Ogrinc GD, Splaine ME. The New Skills Curriculum at Dartmouth Medical School. In Quality of
Care Education Medical Student Outcomes Project Expert Panel Report of the American Association
of Medical Colleges, 2001.
6. Splaine M, Wasson J, von Reyn L, Soderland P, Jette A, Patterson J, Schreiber R, Goodlin S,
Bierman A, Ladd Brown L, Mohr J, Silverman E. Geriatric User Guide for Improvement of Care,
1998.
7. Nelson E, Splaine M, Batalden P, Plume S. Measuring clinical outcomes at the front line. In The
Handbook for Managing Change in Health Care. ASQ Quality Press. Milwaukee, WI, C Caldwell,
ed. (1997), 225-248.
8. Splaine M, Ryan C, Wheeler M, Miller D, Loganbill H, Donohue L, Lenherr C, Galuska A, Brown L,
Ross J. The Physical Examination: A Preceptor's Teaching Manual.
9. Splaine M. A Student Self-study of Dartmouth Medical School. Presented to the Liaison Committee
on Medical Education (LCME) of the Association of American Medical Colleges, 1991.
CERTIFICATION & HOSPITAL APPOINTMENTS
Diplomate of the American Board of Internal Medicine (1994)
Diplomate of the National Board of Medical Examiners (1992)
Dartmouth-Hitchcock Medical Center, Lebanon, NH (1994-2011)
Veterans Administration Medical Center, White River Junction, VT (1994-1996)
NATIONAL SERVICE
Program Chair, Planning Committee on Innovations for Research on Improving Safety, Quality and
Value in Healthcare by the Academy for Healthcare Improvement and AcademyHealth at the
AcademyHealth Annual Research Meeting (2015)
Planning Committee Member, National Meeting of the Academy for Healthcare Improvement (2015)
Planning Committee Member, Joint Conference on Innovations for Research on Improving Safety,
Quality and Value in Healthcare by the Academy for Healthcare Improvement and AcademyHealth at
the AcademyHealth Annual Research Meeting (2014)
President, Academy for Healthcare Improvement (2010-2011)
Secretary/Treasurer, Academy for Healthcare Improvement (2008-2009
Board of Directors for the Academy for Healthcare Improvement (2006-present)
Governing Council Member for Institute for Healthcare Improvement Health Professions Education
Collaborative (2003-2009)
Retreat Facilitator Residency Review Committee Chairs and Staff of the Accrediting Council on
Graduate Medical Education (1998-2003)
Member of Planning Group for Institute for Healthcare Improvement Breakthrough Series Collaborative
on Improving Care for People with Chronic Conditions (1998-1999)
Updated April, 2015