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Crm Partners Proposition 2009 For Tough Times
1. Do it yourself and save up to 50% of your Microsoft
Dynamics CRM implementation budget!
„Sharing experience in a friendly and competent way to deliver knowledge and support
you need to achieve your business and personal goals.”
Mariusz Augustyniak
Currently: Microsoft CRM Practice Manager at Wola Info S.A.
Previously: Project Manager / Senior Consultant at Aspective/Vodafone U.K.
2. Dilema: CRM need, but small budget?
You don’t have select second-best application or
postpone your CRM project althogether with all business
benefits resulting from the initiative in wait for better times.
Your company must be competitive and efficient especially
in times like this. That’s how you gain a competitive
advantage when you move forward when other companies
stand still.
3. Step 1: If you…
• Select Microsoft Dynamics CRM 4.0 (whether
hosted or on-premise) as popular, feature-rich
and proven application fully integrated with MS
Office – Outlook, Word, Excel
• Dedicate an individual or two from your
organisation to the project and let us work with
them
4. Step 2: We…
• Transfer knowledge to your staff by delivering a
comprehensive training and a continuous
mentoring/coaching support, so they can do
agreed project tasks such as requirements
gathering, system customisations and end-user
training
• Take the lead on key tasks while also providing
technical advice and project management to
ensure your project is a success
5. Step 3: So you can enjoy all benefits of
Joint Delivery Approach
• Up to 50% savings in consultancy (divided work)
• Active Hands-on staff participation in the delivery process
(e.g. basic system customisation, requirements gatheering,
end user training)
• Increased company self-sufficiency during and after the
project
• Increased staff confidence by access to highly skilled and
experienced consultants (training, coaching and mentoring)
6. References
“We teamed up with Mariusz to implement Microsoft Dynamics CRM in a Joint Delivery model.
He was very helpful especially in the beginning of the project during Project Planning, Analysis and
Design stages. After customised workshop sessions delivered by Mariusz, we were ready to complete
the project ourselves which saved us a significant amount of money.quot; September 5, 2008
Paul Tootell, Project Manager, Beresfords (Client)
“Mariusz is so helpful, he took an interest in our business to further his understanding of exactly what
we wanted to achieve from customising the CRM system. He's always there to anwer our questions
and is very patitent when it comes to training us on how to make changes and any further
customisations. I would highly recommend Mariusz, his indepth knowledge of the product and
customer focus is hard to beat!” June 5, 2008
(Top qualities: Great Results, Personable, Expert )
Louise Clark, Marketing Manager, G3 Telecommunications (Client)
“I worked closely with Mariusz on a project with intense timescales - suffice to say that Mariusz was
exceptionally helpful and accommodating, and was an asset to the company he represented. I can
only hope his replacement lives up to the high standard he set!” June 6, 2008
Rob Kershaw, Customer Service Manager, S-Cool Ltd. (Client)
7. References
“As a result of Mariusz's comprehensive CRM training, I successfully rolled out structured CRM
training sessions at Huntswood, which ensured consistency and integrity with data. As with all good
trainers, Mariusz was very approachable and was diligent in following up training. I would have no
hesitation in recommending his services.” September 16, 2008
(Top qualities: Great Results, Personable, Expert )
Samantha Jones, Internal Trainer, Huntswood (Client)
“Mariusz delivered an outstanding training in Project Management combining his solid personal
experience and theoretical backgroud based on PMI/PMBOK. Our clients were very satisfied
with this entertaining and informative training session.” November 12, 2008
Iwona Kuszpit, Training Manager, EEBC (Client)
“Mariusz cares deeply about his customers and his projects, and always endeavours to do his
best for both. He relates very well to customers, who find him very easy to get along with.”
September 16, 2008
Pei Mun Lim, Project Manager, Aspective / Vodafone U.K. (Colleague)
8. References
“Mariusz is a thorough, conscientious and personable character with a methodical attention to detail
and a calm, imperturbable approach to his work. Mariusz is at his best when flexing his expertise in
the delivery and management of complex IT projects, such as our highly customised Customer
Relationship Management deployment. He was able to demonstrate a flexible, agile approach that
helped steer and focus scarce resources on the final goal and ultimately helped us achieve a positive
result that was acclaimed by the business. It is rare to come across someone with a more professional
and driven outlook on their work. I look forward to any further opportunity to work with Mariusz and
wish him the best in his future.” April 10, 2008 (Top qualities: Great Results, On Time, High Integrity)
Greg Owens, Project Manager, Police Mutual PMAS (Client)
“I had a chance to work with Mariusz for a brief period of time, he showed him self to be
knowledgeable, approachable and delivered as promised.” May 14, 2008
(Top qualities: Personable, On Time, High Integrity)
Stuart Fawcett, IT Manager, hSO (Client)
“Mariusz is an experienced Microsoft Dynamics CRM consultant and a reliable Project Manager.
I enjoyed working with Mariusz at Aspective, where he worked hard to ensure the success of the
projects for which he was responsible.” August 11, 2008
Jeremy Ward, CRM Director, Aspective / Vodafone U.K. (Manager)
9. Range of services: Analysis, Training, Design, Customisations,
Testing and Project Management
10. Contact Details
In the “Joint Delivery” model we work closely together with your staff to deliver the solution,
so you can half your Microsoft Dynamics CRM implementation costs.
Email: mariusz.augustyniak@wolainfo.com.pl
Mobile: +48 668178578
Website: www.mscrmpartners.com
www.linkedin.com/in/mscrmpartners
„Sharing experience in a friendly and competent way to deliver knowledge and support
you need to achieve your business and personal goals.”