Cat hides when it sees the carrier? Dog slams on the brakes at the door to your vet's office? Veterinary care does not have to be frightening for your pet. Learn how we use treats, pet-centric environments, pheromones, medications and natural remedies to coax anxious pets, prevent aggression, and make pet healthcare less stressful for both of you.

1. • Dr. Mara Gerriets Ashby
• Carriage Crossing Animal Hospital
New hospital for cats and dogs in
Waterloo near RIM park
Amanda – Positive DogTraining
Crystal –VeterinaryTechnician

3. • We need to undo the damage we
have done
• Dr. Marty Becker is encouraging
“Fear Free PracticeTM”
• We need to win back the trust of
our patients and their people

5. • Secure Footing
• Open Areas
• Mute phones
and alarms

6. Scale hidden
under a matt
Location is
important
Use lots of treats
Dogs will start to
weigh themselves

8. Make them happy to see the
nail trimmers by using treats
and careful technique

12. Transportation is the first obstacle to veterinary visits
Why would any cat want to be stuffed into a cage smelling
like strange animals, fear, and hospitals?

13. • Choose a carrier with a lid that is easy to remove and replace
• Place your carrier in your cat’s favourite sleeping spot
• Associate it with food, catnip, and pheromone products

19. • Noise Phobias
• Urine Marking
• Anxiety
• Risk of Acute
Hepatic Necrosis
in Cats
• May disinhibit
aggressive dogs

22. • Treating motion
sickness is easier than
ever in dogs (and cats)
• Motion sickness is
reported in 1 of 5 dogs
• May be a hidden
cause of difficulties
with veterinary visits

23. Milk-derived
From the rainforest in Costa Rica
Nutraceuticals
Tryptophan and
tryptic casein

24. • Spray, diffuser, disposable wipes for cats, collars for dogs
• Pheromones cats spread by rubbing their chins
• Pheromones from mammary area of female dogs
• Feliway for
cats
• Adaptil (formerly
DAP) for dogs