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LOCALLY GLOBAL 
By Kelli Frias
A GIFT OF THE DIGITAL 
REVOLUTION 
Brands follow us 
Successful marketing knows what consumers want 
Makes consumers comfortable in new places 
We love familiarity
A PROBLEM WITH THOSE 
BORDERS 
David Krajicek addressed those issues in AMA 
The internet promotes illusion of uniformity of ideas and 
tastes 
“Borderless society” 
Idealized homogeneity
BORDER PROBLEMS 
There is a modicum of truth to that 
Many brands- McDonald’s, Google, etc. have gone 
international 
Many of these brands, however, neglect local flavors
THE IMPORTANCE OF 
GLOBAL FLAVORS 
Locality has become a marketing advantage 
Allows smaller guys to compete with larger brands 
Locality = Authenticity 
Connection to culturally aware consumer
Brands breed familiarity as they grow 
Definite point of Marginal Return… 
… people will inevitably want something uniquely culturally 
familiar
Enter idea of localized search results 
Or fast food menus reflective of local cuisine 
However, its still under a single corporate umbrella
Brands should keep customers as they travel 
But they shouldn’t ignore cultural sensibilities 
They have to find a balance
FINDING THE BALANCE 
Requires some serious work on the marketing side 
Invest in good R&D 
Get the language right 
Tap into a cultural ethos with advertising
EXAMPLES 
Here are some companies that have tailored to the local 
market…. 
Starbucks 
Buick 
BMW
Thanks for viewing!

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Kelli Frias's Blog Presents: Going Local

  • 1. LOCALLY GLOBAL By Kelli Frias
  • 2. A GIFT OF THE DIGITAL REVOLUTION Brands follow us Successful marketing knows what consumers want Makes consumers comfortable in new places We love familiarity
  • 3. A PROBLEM WITH THOSE BORDERS David Krajicek addressed those issues in AMA The internet promotes illusion of uniformity of ideas and tastes “Borderless society” Idealized homogeneity
  • 4. BORDER PROBLEMS There is a modicum of truth to that Many brands- McDonald’s, Google, etc. have gone international Many of these brands, however, neglect local flavors
  • 5. THE IMPORTANCE OF GLOBAL FLAVORS Locality has become a marketing advantage Allows smaller guys to compete with larger brands Locality = Authenticity Connection to culturally aware consumer
  • 6. Brands breed familiarity as they grow Definite point of Marginal Return… … people will inevitably want something uniquely culturally familiar
  • 7. Enter idea of localized search results Or fast food menus reflective of local cuisine However, its still under a single corporate umbrella
  • 8. Brands should keep customers as they travel But they shouldn’t ignore cultural sensibilities They have to find a balance
  • 9. FINDING THE BALANCE Requires some serious work on the marketing side Invest in good R&D Get the language right Tap into a cultural ethos with advertising
  • 10. EXAMPLES Here are some companies that have tailored to the local market…. Starbucks Buick BMW