Acceptable use policy webcast slides
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Employers can be held responsible for wrongful acts committed by employees in the course of their employment: the principle of vicarious liability. After the June 2010 Supreme Court Ruling, this principle has increased in importance and has given the legitimate, work-related rationales for auditing, archiving, or reviewing employee communications and creating the expectation of privacy as not equivalent to an absolute right to privacy. With such a monumental ruling and privacy rights being called into question, it's important to review acceptable use policies and your business risks to determine the best next steps for your organization. View this on-demand webcast to learn clear steps your organization should be taking to mitigate the risks of uncontrolled employee email and Web use. Aside from the obvious risk of reduced productivity and wasted IT resources, from an employee who spends significant periods of the day engaged in personal email or Web use, other risks include harassment, defamation and the loss of intellectual property, contract information and confidentiality. View recording here: http://www.messagelabs.com/resources/events#
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Acceptable use policy webcast slides
- 1. Acceptable Use Policy: Diminish Your Business Risks Sponsored by:
- 2. Nancy Flynn Executive Director The ePolicy Institute Lee Rothman Security Engineer Symantec Hosted Services
- 4. #1 Business Risk: Workplace Lawsuits
- 30. Symantec Hosted Services & Acceptable Usage Policies
- 37. Cloud computing vs. SaaS Where do we fit in?
- 38. General Benefits of SaaS Lower Total Cost of Ownership (TCO) Simplified Management Shorter Deployment Time Seamless Integration No hardware. No software. Little maintenance Ease Internal IT Pains
- 39. Symantec does it better Highest SLA Performance backed by Cash-Back Remediation Best SaaS Support: 24x7X365 95% satisfaction+ Global, redundant infrastructure 14 data centers Converged Threat Analysis Powered by Skeptic TM Market Leader
Editor's Notes
- Kelly:
- The top messaging security challenges facing your organization include: Email-borne Threats Continue to Evolve - From 2001 to 2010, spam volume grew from 8% of all email volume to over 80% of all emails. In fact, many enterprise customers are finding that over 95% of their email traffic is spam. Spammers are getting more sophisticated, and spam blocking is becoming more complicated. Attackers are motivated by financial gain and seek to sell private information in what has become a well organized underground economy. Sensitive Data is Leaving the Enterprise – Data loss can occur across a variety of vectors including email. Most data loss occurs as a result of employee error, but a 2009 Ponemon Institute study revealed that 59% of ex-employees took confidential information with them when they left. Ensuring Compliance with Usage Policies – To minimize legal risk and ensure email can be used as an effective tool for sharing confidential information with key business partners, businesses need effective tools for monitoring behavior and enforcing Acceptable Usage Policies that govern distribution of inappropriate content or mandate encryption. Managing Cost and Complexity – As the threat landscape evolves and businesses undergo changes, the cost of maintaining an effective messaging security environment can increase. Businesses need a solution that is easy to deploy and manage further protecting them and mitigating risks. Today, I’ll focus in on how we enforce usage policies.
- What are the common challenges that organizations are facing today in the content of email communications? Protecting users (employees) is not only a productivity issue, but also a legal issue in many cases. Organizations need to ensure that email communications of an inappropriate nature do not reach employee inboxes. This means guarding against both email content and images of an offensive or inappropriate nature. Compliance is also a driver for many organizations with steep and mounting fines imposed for failure to protect confidential data from being improperly distributed. Data leakage is a growing issue for many businesses. Proprietary and confidential documents, content and images leaving organizations without authorization or even mistakenly distributed to incorrect recipients can damage company brand and reputation. It can be a costly task to monitor and maintain the filters necessary to ensure these issues are prevented from happening. Often, accuracy can be a moving target with legitimate emails also being blocked by the same rules created to protect company content & operational efficiency.
- Recent studies have found that confidential data is frequently found in email communications. While the fact that email is used for this is likely not surprising, what is surprising is that most companies are not scanning their email to monitor this data. This leaves organizations at serious risk. Confidential data could result in litigation, regulatory fines, or loss of reputation and business.
- MessageLabs Email Content Control service identifies and controls confidential or inappropriate content within emails and attachments sent or received by employees. Comprehensive rule-building processes allow you to quickly and easily establish policies and actions for matching email content. The service scans within subject, header and body as well as supported PDF, MS Office & compressed file attachments. Notifications are configurable for each rule and the action type attached to it. A customizable word list threshold allows administrators to establish how many occurrences of keywords or phrases must be present before a rule and action are applied. Our service also provides extended character list recognition to allow for rules and actions to be applied to non-western characters.
- MessageLabs Email Image Control service scans emails and attachments to identify, control and block inappropriate images entering or leaving your network. Powered by an extremely accurate image scanning engine, the service is particularly suited for the detection of pornographic images. The service is customizable with approved sender and recipient lists to help you accurately prevent or allow users to send and receive images. Signature databases are also customizable to allow administrators to create local databases of images that are proprietary or specific in nature. An additional feature to improve accuracy is the optional global image signature database which is submitted by the MessageLabs client community and maintained by MessageLabs. This allows access to a database of images that are emerging as newly discovered inappropriate images.
- Using the MessageLabs Image Control and Content Control services allows you to reduce your risks of data loss, sexual harassment, regulatory fines and penalties and loss of reputation or business. Our services can also allow you to lower your costs by increasing employee productivity with more efficient email use. Because our services are hosted, upgrades and hardware/software maintenance are managed by MessageLabs and are included in the subscription cost. Image and Content Control services integrate with our Anti-Virus and Anti-Spam services as well and are easily administered from the same user interface. Our services will allow you to enforce your acceptable use policies and monitor your email and email attachments whether they are inbound or outbound. An additional value MessageLabs delivers is through our aggressive service level agreement.