Clemson Case Studies and Best Practices Part1.pptx

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Presented to Clemson University Graphic Communication Majors Inaugural Class of Sales Training for the Print Industry. Integrated Cross Channel Case Studies and Best Practices Pt. 1

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Relationships are often defined in adversity. It's how you respond and communicate in moments of crisis or difficulty that forms, deepens and solidifies meaningful long-term relationships. In this session, Ryan Horner, Managing Director of Technology at One North Interactive, explores how businesses have both flourished and failed in the face of adversity and gives advice on how you can thrive in this new world of omni-channel communication and engagement. From The 2013 Experience Lab: The Relationship Game. For more on #1NLab13, visit http://bit.ly/HRVAFX. To view a video recording of this session, visit http://bit.ly/18Dk9TX.

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According to a BTI Client Relationship Scorecard, 87.1% of clients today admit they will replace their current primary law firm if given a compelling reason. Drawing inspiration from Maslow’s hierarchy of needs, Alyson Fieldman, Account Supervisor at One North Interactive, discusses how firms can avoid this scary statistic by segmenting their clients in order to promote client satisfaction, loyalty and evangelism. From The 2013 Experience Lab: The Relationship Game. For more on #1NLab13, visit http://bit.ly/HRVAFX. To view a recording of this session, visit http://bit.ly/J2jYWE.

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Access the full webinar at http://ar.gy/resources Integrate social media into your sales & marketing, product, and customer service teams. Social isn’t something you do, it’s something you are. No one knows that better than Maria Ogneva, Head of Community at Yammer, and Justin Levy, Head of Social Media at Citrix. By integrating social deeply into their businesses, they have been able to: Improve service quality and reduce cost of service Drive leads and sales via social and Build better products as a result of customer feedback gathered from social media

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Skills and talent management have been identified as growing challenges within the power sector, and this is often attributed to organisations not being equipped to deal with an ageing workforce, skills migration, as well as a lack of new talent being recruited into the sector. Our Managing Director, Rakesh Maharaj spoke recently at the Power Outages Europe 2013 conference to debunk some of the myths surrounding the issue and offered a new approach that could help your organisation become equipped to deal with these competence questions head on.

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Initiating a Forwards transaction on the Exchange platform can benefit a trade participant in the following ways Larger market: As against the limited number of counterparties the participant would normally trade with, an Exchange offers national level platform to trade and hence eliminates bilateral risks Increased Liquidity: Being a nationwide platform, the participant is now able to tap a much larger pool of liquidity Professional Risk Management: Trade on the Exchange platform is backed by a Risk Management system which collects appropriate margins from all parties Compensation Guarantee: In the event of a counterparty default the participant is assured of a compensation guarantee to the extent of margin collected till date Easy and Reliable Trade: Exchange traded forwards Retains flexibility of customized norms for any commodity, quantity, quality specification, location, duration of contract and delivery date Better Inventory Management: As it helps mills and traders to have wider access to market and better inventory management Multiple Options for Delivery: FOT/FOR/FOB/Comtrack will make it attractive for all physical participants be it Miller/Trader/Exporter etc.

Exchange Traded Forwards: NCDEX Agrim Sauda

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Successful Social Strategies for Higher Education Access the full free webinar at http://ar.gy/highered Does your university have a mature social presence? Is your social strategy integrated into your overall Marketing & PR roadmap? Join Zack Barnett, Director of Web Communications at the University of Oregon, and Rebecca Bramlett, Director of the Annual Fund at University of North Carolina at Chapel Hill, as they talk about the runaway success their universities have shown in social media. Plan on learning: How to grow and engage your audience. How to nurture and defend your social presence. How to integrate social media into your existing PR strategies.

The Social University

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Delivering the data you need to supercharge your fan growth. Understanding Facebook Insights is key to successful Facebook marketing. But it seems like the folks at Facebook add new metrics every day! People talking about this. Engaged users. Virality. What exactly do they mean? Join Jeff Widman, founder of PageLever and foremost expert in the budding field of Facebook metrics, as we discuss how to extract actionable insights for your business. Expect to learn: What metrics matter the most for exposure? How can the newsfeed work for or against you? What businesses have boosted their fan base, and how have they done it?

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Taking your Facebook Insights expertise to the next level. When you poke around in Facebook insights, you know enough to be dangerous. You certainly sound like an expert when your boss asks you about last month’s Facebook performance. But you also know there’s a lot more that you could be doing. Join Jeff Widman, founder of PageLever and foremost expert in the budding field of Facebook metrics, as we take your Facebook Insights expertise to the next level. If you’ve never heard of EdgeRank or can’t explain what a newsfeed impression measures, this will be over your head. Check out Facebook Insights 101 for the basics.

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Clemson Case Studies and Best Practices Part1.pptx