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Schockraumtraining
ZINA - Klinikum Kempten
SCHOCKRAUMTRAINING
VORBEREITUNGSMODUL 2
KONZEPTE, TEAMARBEIT &
FEHLERVERMEIDUNG
Schockraumtraining
ZINA - Klinikum Kempten
Schockraumtraining
ZINA - Klinikum Kempten
CREW RESOURCE MANAGEMENT
Ziel:
Reduktion von Fehlern &
Entschärfung von Gefahren durch
begangene Fehler
Schockraumtraining
ZINA - Klinikum Kempten
CREW RESOURCE MANAGEMENT
• USA: Jährlich ca. 44.000 – 98.000 fehlerassoz.
Todesfälle
• Häufig: Viele beitragende Faktoren 
Systemversagen
• 60-70% der Fehler: „Human Factors“  Vermeidbar
• Erfolg abhängig von jedem einzelnen Beteiligten
Schockraumtraining
ZINA - Klinikum Kempten
15 LEITSÄTZE DES CRM
1. Kenne deine Arbeitsumgebung
2. Antizipiere und plane Voraus
3. Hilfe anfordern, lieber früh als spät
4. Übernimm die Führungsrolle oder sei ein gutes
Teammitglied mit Beharrlichkeit
5. Verteile die Arbeitsbelastung
Schockraumtraining
ZINA - Klinikum Kempten
15 LEITSÄTZE DES CRM
6. Mobilisiere alle verfügbaren Ressourcen
7. Kommuniziere sicher und effektiv
 Sag was dich bewegt!
8. Beachte und verwende alle vorhandenen
Informationen
9. Verhindere und erkenne Fixierungsfehler
10. Habe Zweifel und überprüfe genau
 Double check! Nie etwas annehmen!
Schockraumtraining
ZINA - Klinikum Kempten
15 LEITSÄTZE DES CRM
11. Verwende Merkhilfen und schlage nach
12. Reevaluiere die Situation immer wieder
10-for-10
13. Achte auf gute Teamarbeit
14. Lenke deine Aufmerksamkeit bewusst
15. Setze Prioritäten dynamisch
Schockraumtraining
ZINA - Klinikum Kempten
Schockraumtraining
ZINA - Klinikum Kempten
10 SECONDS FOR 10 MINUTES
Stopp-Signal
1. Kurze Zusammenfassung durch den
Teamleader
2. Informationseinholung aus dem Team
3. Planung des weiteren Vorgehens & Klärung
von Rückfragen
Schockraumtraining
ZINA - Klinikum Kempten
Schockraumtraining
ZINA - Klinikum Kempten
ZERO-POINT-SURVEY
• Teambesprechung vor Eintreffen des Patienten
• Timing: 5 Minuten vor geplantem Eintreffen des
Pat.
• Inhalte:
• Vorstellung, Klärung des Schockraumleaders
• Check vom Equipment & spezielle Vorbereitungen
• Kurzes Briefing / Antizipation
Schockraumtraining
ZINA - Klinikum Kempten
STEP-UP
S SELF
Pipi, Telefone abgeben, Beruhigen & Fokussieren
T TEAM
Vorstellung, Rollen verteilen, kurzes Briefing
E ENVIRONMENT
Geräte vorhanden, spezielles Equipment, Crowding?
P PATIENT
Primary Survey (A-B-C-D-E)
U UPDATE
Teamleader teilt Einschätzung des Patienten
P PRIORITIES
Festsetzung der ersten Therapieziele & Gesamtziel

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Schockraumtraining ZINA Kempten - Vorbereitungsmodul 2 - CRM & Zero-Point Survey

  • 1. Schockraumtraining ZINA - Klinikum Kempten SCHOCKRAUMTRAINING VORBEREITUNGSMODUL 2 KONZEPTE, TEAMARBEIT & FEHLERVERMEIDUNG
  • 2. Schockraumtraining ZINA - Klinikum Kempten Schockraumtraining ZINA - Klinikum Kempten CREW RESOURCE MANAGEMENT Ziel: Reduktion von Fehlern & Entschärfung von Gefahren durch begangene Fehler
  • 3. Schockraumtraining ZINA - Klinikum Kempten CREW RESOURCE MANAGEMENT • USA: Jährlich ca. 44.000 – 98.000 fehlerassoz. Todesfälle • Häufig: Viele beitragende Faktoren  Systemversagen • 60-70% der Fehler: „Human Factors“  Vermeidbar • Erfolg abhängig von jedem einzelnen Beteiligten
  • 4. Schockraumtraining ZINA - Klinikum Kempten 15 LEITSÄTZE DES CRM 1. Kenne deine Arbeitsumgebung 2. Antizipiere und plane Voraus 3. Hilfe anfordern, lieber früh als spät 4. Übernimm die Führungsrolle oder sei ein gutes Teammitglied mit Beharrlichkeit 5. Verteile die Arbeitsbelastung
  • 5. Schockraumtraining ZINA - Klinikum Kempten 15 LEITSÄTZE DES CRM 6. Mobilisiere alle verfügbaren Ressourcen 7. Kommuniziere sicher und effektiv  Sag was dich bewegt! 8. Beachte und verwende alle vorhandenen Informationen 9. Verhindere und erkenne Fixierungsfehler 10. Habe Zweifel und überprüfe genau  Double check! Nie etwas annehmen!
  • 6. Schockraumtraining ZINA - Klinikum Kempten 15 LEITSÄTZE DES CRM 11. Verwende Merkhilfen und schlage nach 12. Reevaluiere die Situation immer wieder 10-for-10 13. Achte auf gute Teamarbeit 14. Lenke deine Aufmerksamkeit bewusst 15. Setze Prioritäten dynamisch
  • 7. Schockraumtraining ZINA - Klinikum Kempten Schockraumtraining ZINA - Klinikum Kempten 10 SECONDS FOR 10 MINUTES Stopp-Signal 1. Kurze Zusammenfassung durch den Teamleader 2. Informationseinholung aus dem Team 3. Planung des weiteren Vorgehens & Klärung von Rückfragen
  • 8. Schockraumtraining ZINA - Klinikum Kempten Schockraumtraining ZINA - Klinikum Kempten ZERO-POINT-SURVEY • Teambesprechung vor Eintreffen des Patienten • Timing: 5 Minuten vor geplantem Eintreffen des Pat. • Inhalte: • Vorstellung, Klärung des Schockraumleaders • Check vom Equipment & spezielle Vorbereitungen • Kurzes Briefing / Antizipation
  • 9. Schockraumtraining ZINA - Klinikum Kempten STEP-UP S SELF Pipi, Telefone abgeben, Beruhigen & Fokussieren T TEAM Vorstellung, Rollen verteilen, kurzes Briefing E ENVIRONMENT Geräte vorhanden, spezielles Equipment, Crowding? P PATIENT Primary Survey (A-B-C-D-E) U UPDATE Teamleader teilt Einschätzung des Patienten P PRIORITIES Festsetzung der ersten Therapieziele & Gesamtziel

Editor's Notes

  1. Jährlich Geschätzt 44000-98000 fehlerassoziierte Todesfälle in amerikanischen Krankenhäusern Fehlern liegen häufig viele beitragende Faktoren zugrunde = Systemversagen 60-70% aller Fehler werden „Human Factors“ zugeschrieben und sind somit größtenteils vermeidbar CRM = Reduktion von Fehlern und Entschärfung von Gefahren durch begangene Fehler Erfolg ist abhängig von jedem einzelnen Beteiligten (Motivation, Lernwilligkeit / Lernfähigkeit)