Jennefer Lloyd

Bend, Oregon Area United States

Director Enterprise Sales at Wootric

Technology / Software / Internet

The ingredients for company success are changing. CEO's rank Customer Experience the #1 investment to impact business over the next 5 years (Gartner) Capturing the voice of the customer in context and in real-time and aligning cross-functional teams to act drives longterm company growth and profitability. Net Promoter Score surveys are the simplest and most effective method to identify customer loyalty and churn risk. Wootric delvers 40 - 60% survey response rates, captures customer sentiment in real-time and makes it instantly accessible to everyone across the organization so they can act. It is my responsibility as Director of Enterprise Sales to expose every customer-focused compan...