Find out why Array Services Group offers Best in Class Revenue Cycle Management to the Healthcare industry. We are full service revenue cycle providers We have built a diverse portfolio of clients including: -> Healthcare Systems -> Medical Centers -> Public and Private Hospitals -> Specialty Clinics SERVICES ✔ Self Pay ✔ Billing & Insurance Follow Up ✔ Extended Business Office ✔ Medical Eligibility ✔ Managed Care Outreach ✔ Bad Debt Collections Building partnerships to take care of your revenue cycle so that you can take care of your patients.

1. INTEGRITY | TEAMWORK | COMMITMENT | RESPECT | EXCELLENCE
Health Care
Best in Class Revenue Cycle Management

2. Expertise Across Multiple Industries
Healthcare
Industries & Clients
 Hospitals
 Clinics
 Physician Groups
ARM Solutions
 1st Party
 3rd Party
 Prime, Second
 Late Stage
Government
Industries & Clients
 Federal, State, & County
Government
 Municipalities
 Utilities
ARM Solutions
 Prime, Second
 Skip Tracing
 Dormant Judgements
Education
Industries & Clients
 Colleges & Universities
 Guaranty Agencies
 Private Education
 Loan Lenders
ARM Solutions
 1st Party
 Prime, Second
 Skip Tracing
 Judgement Accounts
 Litigation
Financial Services
Industries & Clients
 Alternative Loan Lenders
 Finance Companies
(Auto, Retail, etc.)
 Banks & Credit Unions
 Debt Buyers
ARM Solutions
 Early Out
 Pre Chargeoff
 1st Party
 Prime, Second, Tertiary, Quads
 Skip Tracing
 Pre-Legal
 Probate
 Dormant Judgements

3.  For over 39 years we have been one of the most
trusted business partners in the healthcare Revenue
Cycle and Accounts Receivable Management industry
 We have partnered with over 127 healthcare
facilities nationwide providing increased patient
satisfaction
 Our facilities manage over $500 million in bad debt
annually, $65 million in new monthly self pay placements,
provide Medicaid eligibility services in 15 states, and offer a
host of consulting and extended office billings services for our clients
 Our innovative approach is designed to offer clients and patients a
patients-centric experience while maintaining the highest levels
of compliance standards and patient lifetime value
Best in Class Healthcare Services
Serving Financial, Healthcare, Higher
Education, and Government Institutions
Since 1977

4. How We Can Help
Patient-Centric Solutions
Patient
Advocacy
Payment
Plan
Monitoring
Customer
Experience
Transparent
receivables
management
Business
Intelligence
Management
Reporting
Insurance
Verification
Call
Recording
Program
Eligibility
3 Lines of
Defense
Compliance
Model
Financial
Counseling
Rigid
Compliance
Patient
Experience
Leading Edge
Technology
Advanced
Analytics
Sustained
Performance

5. Our Mission
Transforming the
Industry

6. Centers of Excellence
 Two Centers of Excellence
 Sartell, MN 500 Seats
 Gaithersburg, MD 200 Seats
How We Can Help

7. Industry Changing Compliance
Industry Changing Compliance
ThreeLinesofDefense
Corporate Compliance Committee
Business Unit
Director of Compliance
Business
Unit
Senior
Leadership
1st Line
• Management Controls
• Operational Controls
• Systemic Controls
Front Line Management
2nd Line
• Corporate Compliance
• Quality Control
• Security
• Risk Management
• Inspection
• Vendors
Quality Control Team
3rd Line
• Internal Audit
Internal Audit Team
RegulatoryAgencies
ExternalAudits
External Controls

8. Modernization
Sustained
Support
Account
Scoring
Voice
Analytics
Total Call
Recording
Dispute
Management
Skiptracing
Reporting
Proprietary
Operations
Management
System
Leading Edge
Technology
 The latest in
contact center
management
analytics and
technology ensure
sustained
performance for
our clients
 Consistent top
ranking on client
scorecards

9.  We are proud of our 39 year legacy and the relationships we have built along the
way, not only with our clients, but with the patients they serve
 Since inception, our focus has always been on the patient experience and treating
people with the compassion, dignity and respect they deserve
Why We Make a Difference
Firm – Fair – Empathetic – Engaged

10. Jeffray Szczodroski
Business Development
P: 320-534-3450 | Toll-Free: 844-643-4179
E: Jeffray.Szczodroski@arraysg.com
Connect with me on LinkedIn
Contact Information