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The Future of Financial Advice

        To begin our conversation series, we will discuss
 the affects FoFA has on your business and the steps Infocus
   is taking to support you through this important transition.




                                                                 1
What is happening with FoFA


The FoFA reforms focus on improving the quality of financial advice, particularly product
recommendations, and expanding the availability of more affordable forms of advice.

The FoFA legislation was passed by Parliament on 25 June 2012 and became law on 1 July 2012.
The reform will become mandatory for Infocus from 1 July 2013.

What are the key areas of the reform?


                                               Best interest
                                                  duty




                            Opt in and fee
                             disclosure         FoFA             Scaled advice




                                                  Ban on
                                                 conflicted
                                               remuneration



                                                                                               2
What is happening with FoFA


The Government expects the reform to provide the following benefits:


•   adviser interests will become aligned with client interests, leading to more client-focused advice
    and greater adviser engagement with clients;
•   product recommendations will not be influenced by commissions given to advisers by product
    issuers;
•   clients will be less likely to suffer detriment as a result of excessive fee arrangements or sub-
    optimal investment strategies;
•   a more competitive advice market;
•   greater availability of advice;
•   advisers will be discouraged from recommending imprudent investment strategies, for example,
    strategies that rely heavily on borrowed funds;
•   a reduction in product fees which will result in significant savings for consumers; and
•   less rogue advisers in the industry.




                                                                                                         3
What is happening with FoFA


Who benefits from the reforms?


Consumers will greatly benefit from a structural change in the financial advice industry in a way that
will outweigh the implementation costs to industry.
Overall, the quality of financial advice will improve, leaving Australians better equipped to make
decisions about their finances.




                                                                                                         4
How will the new rules affect your business?


Best interest duty


Advisers will be required to act in the best interests of   Best interest
their retail clients and place their clients’ interests        duty
ahead of their own when developing and providing
personal advice.




                                     Opt-in and fee
                                      disclosure             FoFA           Scaled advice




                                                               Ban on
                                                              conflicted
                                                            remuneration



                                                                                        5
How will the new rules affect your business?


Scaled advice


The Government has clarified much of the confusion      Best interest
around scaled advice and removed any concessions           duty
for intrafund advice. All providers are now bound by
the same rules. This is expected to facilitate the
expansion of limited or scaled advice both within and
outside of superannuation.


                                  Opt-in and fee
                                   disclosure            FoFA           Scaled advice




                                                           Ban on
                                                          conflicted
                                                        remuneration



                                                                                    6
How will the new rules affect your business?


Ban on conflicted remuneration


This reform will see the introduction of a ban on   Best interest
conflicted remuneration, including commissions.        duty




                                   Opt-in and fee
                                    disclosure       FoFA           Scaled advice




                                                       Ban on
                                                      conflicted
                                                    remuneration



                                                                                7
How will the new rules affect your business?


Opt-in


Advisers will be required to ask their retail clients to   Best interest
opt-in, or renew, their advice agreements every two           duty
years if clients are paying ongoing fees. This will only
apply to clients who enter new ongoing service
arrangements after 1st July 2013.


Fee Disclosure
                                    Opt-in and fee
                                     disclosure             FoFA           Scaled advice
From 1 July 2013 Fee
Disclosure Statements will
need to be sent to all clients (new
and existing) where you are charging
ongoing adviser service fees.
                                                              Ban on
                                                             conflicted
                                                           remuneration



                                                                                       8
How Infocus intends to empower you and your business
to meet FoFA requirements


1.0        Enhancements to Platformplus
You can look forward to a number of enhancements to Platformplus to assist with
the integration of FoFA into your business. The first of these enhancements is
outlined below.


1.1        EasyDealer
1.1.1      What is EasyDealer?
Easydealer is the brokerage management system used by Infocus Wealth Management. Information
from this system has been integrated into Platformplus to capture all the commission and fee revenue
for your clients.
This data will be used in the production of Fee Disclosure Statements. Easy dealer data will sit under
the Client Management Area.
This will also allow easy comparison of revenue with the actual cost of maintaining your clients.




                                                                                                         9
FoFA in practice


                  This week our conversation revolves around new
                    obligations for the Fee Disclosure Statement.


Before 1 July 2013                                     After July
Financial Planners are not obligated to tell clients   Financial planners must send an annual
what fees they pay on an ongoing basis outside         statement outlining the fees charged and
of an advice document.                                 services provided in the previous 12 months
                                                       along with the actual services received. This
                                                       must be provided to ALL clients paying ongoing
                                                       service fees. Advisers will be in regular contact
                                                       with their clients and will need to demonstrate the
                                                       value of the services they provide to their clients.


Fee Disclosure Statements must be given to all retail clients who have entered into an ongoing fee
arrangement no later than 30 days after the Fee Disclosure Day. For instance if the fee disclosure day
is 1st July 2014, the notice must be given no later than close of business 30th July 2014.




                                                                                                          10
FoFA in practice


The Fee Disclosure Statement must include:
  •    the amount of fees paid by the client (in $s);
  •    the services the client was entitled to receive; and
  •    and the services that the client has actually received for the period
       being reported.


These fees and services MUST reflect a period of 12 months backward from the Fee Disclosure Day.
The level of detail required is that which clearly sets out exactly what services were provided so that
the client is not misled e.g. whether they received personal advice on a particular topic or general
advice.
The obligation to undertake this reporting sits with the adviser (or delegated person) who is the Fee
Recipient on Fee Disclosure Day.




                                                                                                          11
FoFA in practice


When do obligations start?
The Obligation to provide Fee Disclosure Statements starts from 1st July 2013 for all clients (unless a
licensee has opted to start earlier). There is no grandfathering of these obligations.


Is there anything different about how these obligations affect new clients?
The Obligation to provide Fee Disclosure Statements starts from 1st July 2013 for all clients (unless a
licensee has opted to start earlier). There is no grandfathering of these obligations.


How do I determine Fee Disclosure Day for existing clients?
Fee recipients (adviser or delegated person) will need to determine (e.g. by reviewing client files)
when they (or a previous fee recipient under the ongoing fee arrangement) first entered into an
ongoing fee arrangement with each existing client. Depending on the circumstances, this should be
determined in the following order:
  1.   date the Client Service Agreement was signed,
  2.   date the Authority to Implement was signed
  3.   date the adviser service fee was added to the product
  4.   date the financial product was acquired.

                                                                                                       12
FoFA in practice


What must a Fee Disclosure Statement contain?
The Fee Disclosure Statement must include:
  •    the amount of fees paid by the client (in $s);
  •    the services the client was entitled to receive; and
  •    the services that the client has actually received.
These fees and services MUST reflect a period of 12 months backward from the Fee Disclosure Day.
For Instance, if the Fee Disclosure Day is 30th September 2014, then the time period to be reported
on is 1st October 2013 to 30th September 2014.
If the Ongoing Fee Arrangement has been assigned during the 12 month reporting period covered by
the Fee Disclosure Statement, the Fee Disclosure Statement must include information about the fees
paid to the assignor (previous Fee recipient) and the services received (or entitled to be received) from
the assignor, as well as the fees paid to the current Fee Recipient (i.e. the assignee) and the services
received and entitled to be received from the current Fee Recipient during that 12 month reporting
period.




                                                                                                       13
Definition of terms


Fee Disclosure Statement (FDS) – s962G
A statement in writing provided by a fee recipient to their client about the previous 12 months of their
ongoing fee arrangement, including information about the amount of fees paid by the client, the
services received by the client, and the services that the client was entitled to receive.


Ongoing Fee Arrangement – s962A
An arrangement (includes ALL arrangements however described or structured) that is paid under the
terms of the ongoing arrangement between the client and the representative during a period of more
than 12 months. This can include commission arrangements where they were included as part of the
arrangement but does not include advice or services provided where unrelated services are
separately provided to the same client over a period of more than 12 months.
Specific exemptions include:
  1.   Insurance premiums
  2.   Payment plans which meet prescribed criteria
  3.   Product fees




                                                                                                           14
FoFA definition of terms


Fee Disclosure Day – s962J
This is either the anniversary of the day the arrangement was entered into (Signed ATI / Agreement,
product placement etc) or, where a Fee Disclosure Statement has been provided since then, the day
after the anniversary of the day the FDS was given.




                                                                                                      15
Additional resources


Please find below resources from the treasury website discussing the
overhaul of Financial Advice
The Future of Financial Advice website was set up by the Treasury to discuss the overhaul of
Financial Advice.
http://futureofadvice.treasury.gov.au/content/Content.aspx?doc=faq.htm#_What_are_the_1
In this Newsletter the main Regulatory Guides noted are;
  •   RG 245 Fee Disclosure Statements
  •   175 Licensing Financial Product Advisers - Conduct and Disclosure
  •   RG 244 Giving information, general advice and scaled advice




                                                                                               16
What you can look forward to next week


Scaled Advice

Scaled advice is advice provided in relation to a specific area of a client’s needs, for example
insurance. This essentially comes down to the scoping of the advice and the agreement between the
adviser and the client in regards to the area(s) of the advice.

In our next communication we will discuss in more detail this key point.


Any questions?
email us at FoFAConversations@infocus.com.au or contact your BDM.




                                                                                               17

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The Future of Financial Advice

  • 1. The Future of Financial Advice To begin our conversation series, we will discuss the affects FoFA has on your business and the steps Infocus is taking to support you through this important transition. 1
  • 2. What is happening with FoFA The FoFA reforms focus on improving the quality of financial advice, particularly product recommendations, and expanding the availability of more affordable forms of advice. The FoFA legislation was passed by Parliament on 25 June 2012 and became law on 1 July 2012. The reform will become mandatory for Infocus from 1 July 2013. What are the key areas of the reform? Best interest duty Opt in and fee disclosure FoFA Scaled advice Ban on conflicted remuneration 2
  • 3. What is happening with FoFA The Government expects the reform to provide the following benefits: • adviser interests will become aligned with client interests, leading to more client-focused advice and greater adviser engagement with clients; • product recommendations will not be influenced by commissions given to advisers by product issuers; • clients will be less likely to suffer detriment as a result of excessive fee arrangements or sub- optimal investment strategies; • a more competitive advice market; • greater availability of advice; • advisers will be discouraged from recommending imprudent investment strategies, for example, strategies that rely heavily on borrowed funds; • a reduction in product fees which will result in significant savings for consumers; and • less rogue advisers in the industry. 3
  • 4. What is happening with FoFA Who benefits from the reforms? Consumers will greatly benefit from a structural change in the financial advice industry in a way that will outweigh the implementation costs to industry. Overall, the quality of financial advice will improve, leaving Australians better equipped to make decisions about their finances. 4
  • 5. How will the new rules affect your business? Best interest duty Advisers will be required to act in the best interests of Best interest their retail clients and place their clients’ interests duty ahead of their own when developing and providing personal advice. Opt-in and fee disclosure FoFA Scaled advice Ban on conflicted remuneration 5
  • 6. How will the new rules affect your business? Scaled advice The Government has clarified much of the confusion Best interest around scaled advice and removed any concessions duty for intrafund advice. All providers are now bound by the same rules. This is expected to facilitate the expansion of limited or scaled advice both within and outside of superannuation. Opt-in and fee disclosure FoFA Scaled advice Ban on conflicted remuneration 6
  • 7. How will the new rules affect your business? Ban on conflicted remuneration This reform will see the introduction of a ban on Best interest conflicted remuneration, including commissions. duty Opt-in and fee disclosure FoFA Scaled advice Ban on conflicted remuneration 7
  • 8. How will the new rules affect your business? Opt-in Advisers will be required to ask their retail clients to Best interest opt-in, or renew, their advice agreements every two duty years if clients are paying ongoing fees. This will only apply to clients who enter new ongoing service arrangements after 1st July 2013. Fee Disclosure Opt-in and fee disclosure FoFA Scaled advice From 1 July 2013 Fee Disclosure Statements will need to be sent to all clients (new and existing) where you are charging ongoing adviser service fees. Ban on conflicted remuneration 8
  • 9. How Infocus intends to empower you and your business to meet FoFA requirements 1.0 Enhancements to Platformplus You can look forward to a number of enhancements to Platformplus to assist with the integration of FoFA into your business. The first of these enhancements is outlined below. 1.1 EasyDealer 1.1.1 What is EasyDealer? Easydealer is the brokerage management system used by Infocus Wealth Management. Information from this system has been integrated into Platformplus to capture all the commission and fee revenue for your clients. This data will be used in the production of Fee Disclosure Statements. Easy dealer data will sit under the Client Management Area. This will also allow easy comparison of revenue with the actual cost of maintaining your clients. 9
  • 10. FoFA in practice This week our conversation revolves around new obligations for the Fee Disclosure Statement. Before 1 July 2013 After July Financial Planners are not obligated to tell clients Financial planners must send an annual what fees they pay on an ongoing basis outside statement outlining the fees charged and of an advice document. services provided in the previous 12 months along with the actual services received. This must be provided to ALL clients paying ongoing service fees. Advisers will be in regular contact with their clients and will need to demonstrate the value of the services they provide to their clients. Fee Disclosure Statements must be given to all retail clients who have entered into an ongoing fee arrangement no later than 30 days after the Fee Disclosure Day. For instance if the fee disclosure day is 1st July 2014, the notice must be given no later than close of business 30th July 2014. 10
  • 11. FoFA in practice The Fee Disclosure Statement must include: • the amount of fees paid by the client (in $s); • the services the client was entitled to receive; and • and the services that the client has actually received for the period being reported. These fees and services MUST reflect a period of 12 months backward from the Fee Disclosure Day. The level of detail required is that which clearly sets out exactly what services were provided so that the client is not misled e.g. whether they received personal advice on a particular topic or general advice. The obligation to undertake this reporting sits with the adviser (or delegated person) who is the Fee Recipient on Fee Disclosure Day. 11
  • 12. FoFA in practice When do obligations start? The Obligation to provide Fee Disclosure Statements starts from 1st July 2013 for all clients (unless a licensee has opted to start earlier). There is no grandfathering of these obligations. Is there anything different about how these obligations affect new clients? The Obligation to provide Fee Disclosure Statements starts from 1st July 2013 for all clients (unless a licensee has opted to start earlier). There is no grandfathering of these obligations. How do I determine Fee Disclosure Day for existing clients? Fee recipients (adviser or delegated person) will need to determine (e.g. by reviewing client files) when they (or a previous fee recipient under the ongoing fee arrangement) first entered into an ongoing fee arrangement with each existing client. Depending on the circumstances, this should be determined in the following order: 1. date the Client Service Agreement was signed, 2. date the Authority to Implement was signed 3. date the adviser service fee was added to the product 4. date the financial product was acquired. 12
  • 13. FoFA in practice What must a Fee Disclosure Statement contain? The Fee Disclosure Statement must include: • the amount of fees paid by the client (in $s); • the services the client was entitled to receive; and • the services that the client has actually received. These fees and services MUST reflect a period of 12 months backward from the Fee Disclosure Day. For Instance, if the Fee Disclosure Day is 30th September 2014, then the time period to be reported on is 1st October 2013 to 30th September 2014. If the Ongoing Fee Arrangement has been assigned during the 12 month reporting period covered by the Fee Disclosure Statement, the Fee Disclosure Statement must include information about the fees paid to the assignor (previous Fee recipient) and the services received (or entitled to be received) from the assignor, as well as the fees paid to the current Fee Recipient (i.e. the assignee) and the services received and entitled to be received from the current Fee Recipient during that 12 month reporting period. 13
  • 14. Definition of terms Fee Disclosure Statement (FDS) – s962G A statement in writing provided by a fee recipient to their client about the previous 12 months of their ongoing fee arrangement, including information about the amount of fees paid by the client, the services received by the client, and the services that the client was entitled to receive. Ongoing Fee Arrangement – s962A An arrangement (includes ALL arrangements however described or structured) that is paid under the terms of the ongoing arrangement between the client and the representative during a period of more than 12 months. This can include commission arrangements where they were included as part of the arrangement but does not include advice or services provided where unrelated services are separately provided to the same client over a period of more than 12 months. Specific exemptions include: 1. Insurance premiums 2. Payment plans which meet prescribed criteria 3. Product fees 14
  • 15. FoFA definition of terms Fee Disclosure Day – s962J This is either the anniversary of the day the arrangement was entered into (Signed ATI / Agreement, product placement etc) or, where a Fee Disclosure Statement has been provided since then, the day after the anniversary of the day the FDS was given. 15
  • 16. Additional resources Please find below resources from the treasury website discussing the overhaul of Financial Advice The Future of Financial Advice website was set up by the Treasury to discuss the overhaul of Financial Advice. http://futureofadvice.treasury.gov.au/content/Content.aspx?doc=faq.htm#_What_are_the_1 In this Newsletter the main Regulatory Guides noted are; • RG 245 Fee Disclosure Statements • 175 Licensing Financial Product Advisers - Conduct and Disclosure • RG 244 Giving information, general advice and scaled advice 16
  • 17. What you can look forward to next week Scaled Advice Scaled advice is advice provided in relation to a specific area of a client’s needs, for example insurance. This essentially comes down to the scoping of the advice and the agreement between the adviser and the client in regards to the area(s) of the advice. In our next communication we will discuss in more detail this key point. Any questions? email us at FoFAConversations@infocus.com.au or contact your BDM. 17