Resume

1. indranil chattopadhyay PMP®
647-588-6393 (C) | i ndra ni lc3@gma il.com| https://www.linkedin.com/in/indranilchattopadhyay | https://twitter.com/IndranilChat |
Career Objective: I intend to contribute to the success of a project by effectively managingthe scope, cost, time as well as other
constraints resultingin the delivery of the required resultand thereby meeting/managing key stakeholder expectations.
Personal Attributes: Good organization skills,analytical mindsetand problemsolvingabilities.•Experienced in managingsmall
to medium sized projects • Detail-oriented • Ability to verify all work thoroughly to ensure accuracy •Positiveattitude to manage
and thrive in a dynamic,ever changingenvironment • Work both independently and as well as a team • Proven commitment for
continuous self-improvement • Excellent presentation, accountplanning,strategy development abilities and key stakeholder
management skills•Negotiation skills •Proven leadership abilities and softskills
Employment History
Canada – Toronto, Ontario
MANAGER – NEW PROJECTS,BUSINESS PARTNERSHIP & REFERRAL CHANNELS CURRENTEMPLOYMENT
BNA Smart Payment Systems Ltd.
Projects/Clients: Small and medium businessmerchants all acrossCanada andthe USA
Responsibilities:New Project Launch: BNA Dealer and BNA tablet solution for subscription,loyalty,over the counter drugs
comprisingof medium and high risk merchantcategories • Generating leads for sales department through inbound marketing
(Hubspot) • Writingeditorial for the company blog • Contributing write-ups for Social Media likeLinkedIn,Twitter etc. on
payment processingbusiness,brand buildingand awareness generation • Partnerships with VARs; ISOs and other referral
channels • Contractnegotiation, pricing,rates based on risk threshold levels of merchant onboardingprocess
ACCOUNT RETENTION & PROJECT MANAGEMENT SPECIALIST 06/2007 –02/2014
GlobalPayments Canada GP
Projects/Clients: Small business merchants allacross Canada (Revenue Volumes - $2 Millionto $10 Million)
Responsibilities:Projects: Agreement Express – complete digitization of the merchant agreement signing,tracking,monitoring
and archivingsystemworkingwith supplier in western Canada and coordinatingwith internal and external stakeholders • Visa
Debit and Maestro - Assistingin launch of Visa and MasterCard debitproducts • Revenue Generation: Identify incremental
business opportunities within thesmall businessportfolio,Re-pricemerchants to profitablelevels (wherever applicable) •
Account Management/Customer Retention: Assistingwith profitablepricingcalculationsand ratereview for existingmerchants,
augmenting retention efforts for a saved ratio of over 60%, Set up new referral business, Bank Account, Ownership or other
business information changes; contractnegotiation/amendments • Customer Service: One-stop for all merchantissueresolution.
Maintain contact/relation with key stakeholders,Timely follow-up/responseto external stakeholder inquiries •Escalation of
issues and management of staff: Managingescalations fromother reps, pertainingto customer service,rate negotiation,and
technical upgrade/ sales of creditand debit transaction machines.Secured additional businessfromexistingcustomer baseand
managed, trained a team of 10 people on a daily basis.
Accomplishments:
- Successfully completed the launch of Agreement Express achievingmajor milestones and balancingscope,time and cost
- Surpassed individual targetquota to obtain additional self and team monthly volume bonus. Got promoted from InsideSales
Representative to Account Representative.
- Recipient of ‘Circleof Excellence’ Award for outstandingcontribution and achievement in 2010.
ACCOUNT/PROJECT MANAGER FROM JAN TO APRIL 2007
DynastyAdvertising, Markham
Digital and traditional media Projects: Spearheaded various projects;advertising& communication programs targeted atthe
South Asian ImmigrantCommunity in Canada which included RBC RRSP, Vaisakhi,and Home-linecampaigns.
Events: Managed RBC sponsored major ProjectCricket Event at Roger’s centre – coordinated between RBC promo team, event
managers at the Roger’s Centre, suppliers,other event sponsors/advertisers aswell as the players & press,worked on achieving

2. major milestones through alternativesourcing; critical path method, Gantt chartetc. Negotiated vendors, costs,printing.
Coordinated editorial press coverage to ensure maximization of RBC’s non-paid editorial coveragewith various media across
Canada.Ensured additional non-paid press coverageworth $40,000 in various media.
Was ableto savethe company approx. 2% by implementing new supplier resources.
SALES, LEASING, ADVERTISING CONSULTANT
Marvin Starr Pontiac BuickCadillac GMC (Scarborough, Canada) From April 2005 to Dec 2006
Projects: Direct Mail,Television (OMNI channel) and Newspaper Ads, Retail Sales and Leasing: Was responsiblefor advertising
coordination for the television and newspaper media for retail customers of Pontiac,Chevrolet, GMC and Cadillac. Also worked
with leaseand financecustomers on sales and directmail marketing.
INTERNET FRANCHISE PROJECT CO-ORDINATOR
WSI Internet Franchise (Mississauga, Canada) April 2004 to March 2005
Internet FranchiseSales,Licensingand WebsiteConsultancy:Was responsiblefor coordination of Internet Franchisebusiness
sales and development from investors acrosstheworld; identifyinggeographical area of operation;assistingin educating
franchiseowners to learn to do website consultancy business.
Middle East – Muscat, Dubai
ACCOUNT/PROJECT MANAGER
Asha EuroRSCG Worldwide, Dubaï, Oman April 1997 to March 2004
Clients:Lexus, Toyota, Subaru,Kia,Pizza Hut, Air-India,Panasonic,Raymond Weil,Motorola.
Initiation of New Business Division:Started offshoremedia coordination department working for Euro RSCG. Project resulted in
20% increasein the annual capitalized billingof the Agency.
Project: New Business Pitches:Overall 10%incremental businessby gainingnew accounts likePizza Hut; Air-India
Media Tie Up: Was responsiblefor tie-up with Times of India – the largestcirculated Indian English daily.Initiated Asha Ikon
Media – a representation of Times of India in Oman.
India – Calcutta, Mumbai
SENIOR ACCOUNT EXECUTIVE
Saatchi & Saatchi Advertising (Kolkata, India) March 1995 to March 1997
ACCOUNT EXECUTIVE
BBDO Worldwide (Kolkata, India) April 1993 to Feb 1995
III Education
1994
BACHELOR WITH HONORS IN BOTANY
Universityof Calcutta (3 years program)
1992 through 1994
POST GRADUATE DIPLOMAIN BUSINESS MANAGEMENT - FIRSTCLASS GRADUATE SPECIALIZED IN MARKETING
Indian Instituteof Social Welfare & Business Management (3-year parttime program)
2015
PMP® CERTIFICATION
Project Management Institute (PMI) – CertifiedProject Management Professional (PMP®);PMPNumber 1839224, Original Grant Date 01
August 2015 Valid through31 July2018