1. Echo Technologies
IT Solutions For Your Company
Keep your business working, secure and fix your
costs with Echo Technologies support.

2. NOT Now!
Keep your mind and soul in peace as we are here now…
Computer hardware and software is becoming more sophisticated and prevalent. Full
management of the increasingly complex relationships between these requires a large
investment in both time and training. The costs for the customer in acquiring the
necessary skill sets in-house are often unable to be justified. The result of leaving a
system to manage itself can be disastrous. Echo Technologies has considerable expertise
in Total System Management and is able to offer this as part of an overall support
package. With our high calibre consultants we are able to offer you up to date
information and advice, to give you peace of mind that your system is being well
managed and is cost effective.

3. Maintenance Services include the following:
Har dware/Software Maintenance
Networ k / Internet / Intr anet / Extr anet / LA N / WA N Support
Guar anteed response times
Restor ation/reinstallation of network operating systems, major applications
Weekly maintenance tasks
Ser ver file optimizations
Monthly maintenance tasks
Management/administr ation

4. Communication
All support staff are contacted using "on person" mobile communications. As
well as facilitating office to engineer communication, Echo Technologies can
also provide immediate support by allowing customer access to the helpdesk or
an engineer, so that many problems can be solved without the need for an on-
site visit, therefore saving you time and money.
Support
Echo Technologies offers a full support service for Messaging and GroupWare
installation. On completion, you will receive full documentation. If required, we
will also provide software releases and the latest bug fixes.

5. ConsultanCy
auditing your Current teChnology is the logiCal first step in ensuring the
Capability to deliver the business solutions you require both immediately
and in the future. the audit provides a detailed report on your Current
infrastruCture Covering Cabling, workstations, network Cards, servers,
hubs and all internet-working deviCes. from this information, our
Consultants are able to pinpoint potential or aCtual bottleneCks that
may impaCt on your network's operation and its suitability to satisfy your
business objeCtives. where Change is essential we Can design, supply,
install and support the neCessary solutions.

6. Infrastructure Design
Configuration and Integration Services
As specialists in systems integration, our expert consultants ensure you
enjoy reliable network solutions that are optimised to meet your
requirements. To ensure minimal impact on end users, these can be
seamlessly executed to meet your specific work schedules, allowing a
smooth transition to new technology.

7. Network Services
A reliable infrastructure is key to efficient and productive sharing of
information within your organisation, whether you need to link to
multiple sites, or terminals at a single location.
Cabling Services
Echo Technologies has its own cabling division, staffed by some of the
industry’s most experienced cabling consultants. We offer a comprehensive
range of cabling services including audit, design, installation and
troubleshooting.

8. Installation
Installation
The enterprise networking market is highly complex. Many standards have yet to
The enterprise networking market is highly complex. Many standards have yet to
be widely ratified, making ititdifficult to decide the most appropriate strategy for
be widely ratified, making difficult to decide the most appropriate strategy for
your company. Echo Technologies Network Infrastructure Team can help you
your company. Echo Technologies Network Infrastructure Team can help you
determine which technology is flexible enough to allow your network to keep
determine which technology is flexible enough to allow your network to keep
pace with your business requirements ––whether this involves supporting,
pace with your business requirements whether this involves supporting,
upgrading or re-engineering your current capabilities, or the design and
upgrading or re-engineering your current capabilities, or the design and
implementation of a customised solution
Flexible SupportaServices solution
implementation of customised
Flexible Support Services
Echo Technologies provides a complete range of
Echo Technologies provides a complete range of
maintenance and support services tailored to your precise requirements. With on
maintenance and support services tailored to your precise requirements. With on
and off-site support available covering every eventuality from routine
and off-site support available covering every eventuality from routine
maintenance, troubleshooting, hotline and helpdesk functions to post-sales
maintenance, troubleshooting, hotline and helpdesk functions to post-sales
support such as new software releases and the latest bug fixes, you are assured
support such as new software releases and the latest bug fixes, you are assured
of prompt and professional service at all times, delivered by qualified and
of prompt and professional service at all times, delivered by qualified and
experienced personnel.
Training personnel.
experienced
Training
Before final hand-over, our consultants will ensure your staff has the necessary
Before final hand-over, our consultants will ensure your staff has the necessary
training documentation and support materials to utilise new infrastructure and
training documentation and support materials to utilise new infrastructure and
facilities at performance levels that satisfy the operational needs of the business.
facilities at performance levels that satisfy the operational needs of the business.

9. Security and Anti-Virus Services
As expert integrators, we can also configure anti-virus software, Use net servers, Web
Servers, Proxy Servers, and Firewalls on your behalf. Whether you are new to the Internet
or already have an established website, we can seamlessly integrate your existing e-mail
systems, applications and databases with your Internet/Intranet capabilities.
The increasing ‘openness’ of networking environments means security must be a major
priority to protect your data from breaches of security, software theft and virus infections.
Echo Technologies offers comprehensive solutions to security issued for both LAN/WAN
structures and Internet services.
CCTV
Echo Technologies provides a comprehensive package for your business needs. These
include a complete video network which can be used as an efficient and effective means to
remotely monitor and secure premises, supervise manufacturing progression and people.
CCTV technology can act as a deterrent and if nuisances do occur can provide instant
information and furthermore evidence, if prosecution is needed. A total video network is a
valuable asset to a business, providing peace of mind to protect sites and can be used in
conjunction with alarms, video motion detectors and even broadcast live over the web.

10. Product Supply
Echo Technologies is ideally placed to help your business benefit from new
technologies. As a vendor-independent provider, we offer efficient fulfilment
services for all aspects of Internet/Intranet services including connection to an
Internet Service Provider, design of IP address infrastructure, network security,
router security and virus protection. Our relationship with key Internet Service
Providers ensures we can identify the most suitable solutions for your specific
requirements.

12. Echo Technologies (UK) Ltd
London House
000 London Road
London AB1 2CD
United Kingdom
Tel: +44 (0)20 1234 5678
Fax:+44 (0)20 5678 1234
Email: info@echotechnologies.co.uk