The official Corporate Profile of Gulfware International, FZ LLC. Last update: Jan 6th, 2011.

1. www.gulfware.com Better Experience Greater Value Gulfware International, FZ LLC is registered in the Creative City – Media Free Zone, Fujairah, United Arab Emirates License no. 763/2010 VCC

3. We bring greater values and better experience into business transformation 2

9. Our Engagement Process… simplicity Listen T he key to mutual success is active listening to our client’s business needs and problems, sharing information about their “As-Is” situation in an open and trustworthy atmosphere, and thoroughly elicit their requirements. Technical jargons are not our language. Instead, our functional experience in key industrial verticals enables us to engage our clients in deep and meaningful discussions using common business language. Propose W e analyze all information gathered from the previous stage and map the “As-Is” situation into a “To-Be” situation with only one goal in mind: to help create our clients greater value, which might translate into different forms, e.g. economic value, happier users, streamlined business processes, cost reductions, etc. Driven by the business needs, we map this blue print into our solutions and customize them accordingly, if necessary. Working closely with our clients at this stage is key to come up with solid a solution. Deliver U pon our client’s approval, we deliver the solution, develop or implement according to our “excellence in execution” practice. At this stage, we work closely with the clients to create a well-thought change management and implementation plan, respecting the corporate culture, standards and methodology, whenever applicable. We can also help build KPIs to monitor the return on investment of the solutions. Our excellent post-deployment service allows our clients to have peace in mind and focus on their core business. 8