11. Improved delivery of information to the stakeholders about the programs/projects and other services provided by the local self-governing body
12. Improved efficiency of local civil servants’ daily activities due to the decreased number of visitorsinside the building of the self-governing body
13. Modern service standards implemented – enhanced image of the local self-governance EkaOniani, 04.April.2010 3
14.
15. Free movement of applicants inside the building of self-governing body – hindering factor for effective and efficient performance of local civil servants