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Figuring Out How To Scale is Sort of Like…




            © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL   1
In order to scale,
you have to prioritize.



    © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL
                2010                                                        @digitalalex   2
3 Simple Ways to
                             Prioritize Big PPC Accounts
                             Alex Cohen, Senior Marketing Manager
                             www.clickequations.com | @digitalalex




© Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL   3
3 Simple Ways to Prioritize Big PPC Accounts
1. Segregate Your Brand Keywords
2. Tackle the Tail with Technology
3. Automate Your Account Monitoring




                    © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL
                                2010                                                        @digitalalex   4
#   Segregate Your
    Brand Keywords



    © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL   5
The Head Term Checklist
                                     Improve
                                     Targeting
                         Review search queries weekly
                         Segregate brand keywords
                         Build a Match Type Keyword Trap




     Satisfy User                                                     Value
        Intent                                                      Segments
                                                                   Appropriately
 Test text ads
                                                         Organize campaigns for reporting
 Tighten ad groups
                                                         Maximize impression share
 Target and test landing pages
                                                         Test PPC/SEO cannibalization
 Optimize text ad continuity
                                                         Manually bid/review bid suggestions
 Ensure offer continuity
                                                         Measure multiple goals
 Test new ad formats
               © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL
                           2010                                                        @digitalalex   6
Let’s Pick One Segment




Brand Terms Are Different




   © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL
               2010                                                        @digitalalex   7
There are 4 Types of Brand Keywords


Brand – Pure                                                 Navigational Brand
• sony, soney                                                • sony website,
                                                               www.sony.com




Brand – Related                                              Brand Plus Keywords
• Howard Stringer                                            • sony televisions




           © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL
                       2010                                                        @digitalalex   8
Put Them In Separate Ad Groups




     © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL
                 2010                                                        @digitalalex   9
Different Brand Keywords, Different Text Ads


    Brand – Pure                                                 Navigational Brand
    • sony, soney                                                • sony website,
                                                                   www.sony.com




    Brand – Related                                              Brand Plus Keywords
    • Howard Stringer                                            • sony televisions




               © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL
                           2010                                                        @digitalalex   10
Use Broad & Advanced Match Sparingly





     Exact
     Phrase                                     X                   Broad
                                                                    Advanced




        © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL
                    2010                                                        @digitalalex   11
Add Brand Terms as Negatives in Other Campaigns




             © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL
                         2010                                                        @digitalalex   12
#   Tackle the Tail with
    Technology



    © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL   13
Find Opportunities with New Options in
        Google’s Keyword Tool




        © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL
                    2010                                                        @digitalalex   14
Find Opportunities with New Options in
        Google’s Keyword Tool




        © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL
                    2010                                                        @digitalalex   15
Review Ad Share, Search Share & Page
     Ad Share = PPC               Search Share = Organic                           Page




           © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL
                       2010                                                         @digitalalex   16
Pick the Categories You Want to Expand




         © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL
                     2010                                                        @digitalalex   17
Filter Your List for Volume, Competition & Share




            © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL
                        2010                                                        @digitalalex   18
Download & Create New Campaigns




      © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL
                  2010                                                        @digitalalex   19
Scrape Your Own Site to Build Out The Tail




          © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL
                      2010                                                        @digitalalex   20
#   Automate Your
    Account Monitoring



    © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL   21
Google Analytics Custom Alerts




     © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL
                 2010                                                        @digitalalex   22
Google Analytics Custom Alerts




     © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL
                 2010                                                        @digitalalex   23
Google AdWords Custom Alerts




     © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL
                 2010                                                        @digitalalex   24
Google AdWords Custom Alerts




     © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL
                 2010                                                        @digitalalex   25
3rd Party Platforms




© Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL
            2010                                                        @digitalalex   26
43 Paid Search Marketing Tools
1. Keyword Research                                                       5. Niche Tools
       – Google Keyword Research Tool -                                        • Mongoose Metrics – www.mongoosemetrics.com
          https://adwords.google.com/select/KeywordToolExternal                • Optimine – www.optimine.com
       – Wordtracker – www.wordtracker.com                                     • MarchEx – www.marchex.com
       – Trellian Keyword Discovery -                                          • ClearSaleing – www.clearsaleing.com
          http://www.keyworddiscovery.com/                                6. Testing & Personalization
       – SEO Book Keyword Tool –                                               • Google Website Optimizer - www.google.com/websiteoptimizer
          http://tools.seobook.com/keyword-tools/seobook/                      • Omniture Test & Target - http://clck.it/testandtarget
       – Wordstream – www.wordstream.com                                       • Monetate – www.monetate.com
2. Competitive Analysis                                                        • Sitespect – www.sitespect.com
       1. Compete – www.compete.com                                            • Ion Interactive – www.ioninteractive.com
       2. AdGooRoo – www.adgooroo.com                                     7. Analytics – Qualitative
       3. SEMRush – www.semrush.com                                            • 4Q – http://4q.iperceptions.com
       4. The Search Monitor – www.thesearchmonitor.com                        • Foresee – www.foreseeresults.com
       5. iSpionage – www.ispionage.com                                        • UserTesting – www.usertesting.com
3. Display Research                                                            • iPerceptions – www.iperceptions.com
       1. Google Placement Tool – Instructions -                               • KnowClick – www.knowclick.com
          http://clck.it/placement-tool                                   8. Analytics – Quantitative
       2. DoubleClick Ad Planner –                                             • Adobe by Omniture – www.omniture.com
          http://www.google.com/adplanner/                                     • Unica – www.unica.com
       3. Web Data Extractor - http://www.webextractor.com/                    • Google Analytics – www.google.com/analytics
4. Performance Marketing Platforms                                             • Coremetrics – www.coremetrics.com
      • ClickEquations – www.clickequations.com                                • Webtrends – www.webtrends.com
      • Kenshoo – www.kenshoo.com                                         9. Customer Relationship Management (CRM)/Lifetime Value (LTV)
      • Marin Software – www.marinsoftware.com                                 • SalesForce – www.salesforce.com
      • Acquisio – www.acquisio.com                                            • SAP – www.sap.com
      • AdWords Editor – www.google.com/intl/en/adwordseditor/                 • NetSuite – www.netsuite.com
      • adCenter Desktop - http://clck.it/9JbCPS                               • Venda – www.venda.com
                                                                               • Volusion – www.volusion.com


                                    © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL
                                                2010                                                          @digitalalex            27
More On These Topics
• Account Monitoring
   – http://www.kaushik.net/avinash/2010/06/leverage-web-analytics-
     custom-alerts.html

• Head Keywords
   – http://www.clickequations.com/blog/2010/07/keywords-not-
     equal/
   – http://www.clickequations.com/blog/2010/03/st21-brand-
     keywords/

• The Long Tail of Search
   – http://www.kaushik.net/avinash/2009/04/googles-search-based-
     keyword-tool-monetize-long-tail-search.html
   – http://www.kaushik.net/avinash/2007/03/excellent-analytics-tip-
     10-how-thick-is-your-head-and-how-long-is-your-tail.html
                   © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL
                               2010                                                        @digitalalex   28
ClickEquations: Intelligent Paid Search Platform

                                                           ClickEquations enables you to
                                                           manage all aspects of your accounts
                                                           more easily
                                                           • Campaign management with bulk
                                                             editing and easy-to-use optimization

                                                           • Powerful bid management created
                                                             with experts from the Wharton School

                                                           • Best in class analytics for advanced
                                                             and automated reporting

                                                           • And ClickEquations makes it all
                                                             easy through Segments, Adviser,
                                                             and Analyst


www.ClickEquations.com | @digitalalex
             © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL
                         2010                                                                       29
ClickEquations – Alex Cohen



acohen@clickequations.com                                                   www.ClickEquations.com
      484-362-1321




      @DigitalAlex                                                              www.AlexLCohen.com



                     © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL           30

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Industrial Strength PPC - SMX East - Alex Cohen of ClickEquations

  • 1. Figuring Out How To Scale is Sort of Like… © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL 1
  • 2. In order to scale, you have to prioritize. © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL 2010 @digitalalex 2
  • 3. 3 Simple Ways to Prioritize Big PPC Accounts Alex Cohen, Senior Marketing Manager www.clickequations.com | @digitalalex © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL 3
  • 4. 3 Simple Ways to Prioritize Big PPC Accounts 1. Segregate Your Brand Keywords 2. Tackle the Tail with Technology 3. Automate Your Account Monitoring © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL 2010 @digitalalex 4
  • 5. # Segregate Your Brand Keywords © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL 5
  • 6. The Head Term Checklist Improve Targeting  Review search queries weekly  Segregate brand keywords  Build a Match Type Keyword Trap Satisfy User Value Intent Segments Appropriately  Test text ads  Organize campaigns for reporting  Tighten ad groups  Maximize impression share  Target and test landing pages  Test PPC/SEO cannibalization  Optimize text ad continuity  Manually bid/review bid suggestions  Ensure offer continuity  Measure multiple goals  Test new ad formats © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL 2010 @digitalalex 6
  • 7. Let’s Pick One Segment Brand Terms Are Different © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL 2010 @digitalalex 7
  • 8. There are 4 Types of Brand Keywords Brand – Pure Navigational Brand • sony, soney • sony website, www.sony.com Brand – Related Brand Plus Keywords • Howard Stringer • sony televisions © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL 2010 @digitalalex 8
  • 9. Put Them In Separate Ad Groups © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL 2010 @digitalalex 9
  • 10. Different Brand Keywords, Different Text Ads Brand – Pure Navigational Brand • sony, soney • sony website, www.sony.com Brand – Related Brand Plus Keywords • Howard Stringer • sony televisions © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL 2010 @digitalalex 10
  • 11. Use Broad & Advanced Match Sparingly  Exact Phrase X Broad Advanced © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL 2010 @digitalalex 11
  • 12. Add Brand Terms as Negatives in Other Campaigns © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL 2010 @digitalalex 12
  • 13. # Tackle the Tail with Technology © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL 13
  • 14. Find Opportunities with New Options in Google’s Keyword Tool © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL 2010 @digitalalex 14
  • 15. Find Opportunities with New Options in Google’s Keyword Tool © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL 2010 @digitalalex 15
  • 16. Review Ad Share, Search Share & Page Ad Share = PPC Search Share = Organic Page © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL 2010 @digitalalex 16
  • 17. Pick the Categories You Want to Expand © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL 2010 @digitalalex 17
  • 18. Filter Your List for Volume, Competition & Share © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL 2010 @digitalalex 18
  • 19. Download & Create New Campaigns © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL 2010 @digitalalex 19
  • 20. Scrape Your Own Site to Build Out The Tail © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL 2010 @digitalalex 20
  • 21. # Automate Your Account Monitoring © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL 21
  • 22. Google Analytics Custom Alerts © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL 2010 @digitalalex 22
  • 23. Google Analytics Custom Alerts © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL 2010 @digitalalex 23
  • 24. Google AdWords Custom Alerts © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL 2010 @digitalalex 24
  • 25. Google AdWords Custom Alerts © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL 2010 @digitalalex 25
  • 26. 3rd Party Platforms © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL 2010 @digitalalex 26
  • 27. 43 Paid Search Marketing Tools 1. Keyword Research 5. Niche Tools – Google Keyword Research Tool - • Mongoose Metrics – www.mongoosemetrics.com https://adwords.google.com/select/KeywordToolExternal • Optimine – www.optimine.com – Wordtracker – www.wordtracker.com • MarchEx – www.marchex.com – Trellian Keyword Discovery - • ClearSaleing – www.clearsaleing.com http://www.keyworddiscovery.com/ 6. Testing & Personalization – SEO Book Keyword Tool – • Google Website Optimizer - www.google.com/websiteoptimizer http://tools.seobook.com/keyword-tools/seobook/ • Omniture Test & Target - http://clck.it/testandtarget – Wordstream – www.wordstream.com • Monetate – www.monetate.com 2. Competitive Analysis • Sitespect – www.sitespect.com 1. Compete – www.compete.com • Ion Interactive – www.ioninteractive.com 2. AdGooRoo – www.adgooroo.com 7. Analytics – Qualitative 3. SEMRush – www.semrush.com • 4Q – http://4q.iperceptions.com 4. The Search Monitor – www.thesearchmonitor.com • Foresee – www.foreseeresults.com 5. iSpionage – www.ispionage.com • UserTesting – www.usertesting.com 3. Display Research • iPerceptions – www.iperceptions.com 1. Google Placement Tool – Instructions - • KnowClick – www.knowclick.com http://clck.it/placement-tool 8. Analytics – Quantitative 2. DoubleClick Ad Planner – • Adobe by Omniture – www.omniture.com http://www.google.com/adplanner/ • Unica – www.unica.com 3. Web Data Extractor - http://www.webextractor.com/ • Google Analytics – www.google.com/analytics 4. Performance Marketing Platforms • Coremetrics – www.coremetrics.com • ClickEquations – www.clickequations.com • Webtrends – www.webtrends.com • Kenshoo – www.kenshoo.com 9. Customer Relationship Management (CRM)/Lifetime Value (LTV) • Marin Software – www.marinsoftware.com • SalesForce – www.salesforce.com • Acquisio – www.acquisio.com • SAP – www.sap.com • AdWords Editor – www.google.com/intl/en/adwordseditor/ • NetSuite – www.netsuite.com • adCenter Desktop - http://clck.it/9JbCPS • Venda – www.venda.com • Volusion – www.volusion.com © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL 2010 @digitalalex 27
  • 28. More On These Topics • Account Monitoring – http://www.kaushik.net/avinash/2010/06/leverage-web-analytics- custom-alerts.html • Head Keywords – http://www.clickequations.com/blog/2010/07/keywords-not- equal/ – http://www.clickequations.com/blog/2010/03/st21-brand- keywords/ • The Long Tail of Search – http://www.kaushik.net/avinash/2009/04/googles-search-based- keyword-tool-monetize-long-tail-search.html – http://www.kaushik.net/avinash/2007/03/excellent-analytics-tip- 10-how-thick-is-your-head-and-how-long-is-your-tail.html © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL 2010 @digitalalex 28
  • 29. ClickEquations: Intelligent Paid Search Platform ClickEquations enables you to manage all aspects of your accounts more easily • Campaign management with bulk editing and easy-to-use optimization • Powerful bid management created with experts from the Wharton School • Best in class analytics for advanced and automated reporting • And ClickEquations makes it all easy through Segments, Adviser, and Analyst www.ClickEquations.com | @digitalalex © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL 2010 29
  • 30. ClickEquations – Alex Cohen acohen@clickequations.com www.ClickEquations.com 484-362-1321 @DigitalAlex www.AlexLCohen.com © Copyright 2009 ClickEquations Inc. All Rights Reserved CONFIDENTIAL 30