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Top 5 Mistakes Companies
Make When Automating AP
 (and how to avoid them)
Dan Bennett
  Solutions Sales Director
Efficiency Leaders Australia
Social Media
Our Experience





Twins Towns Services Club – Accounts Payable Automation
•   15,000 invoices per month
•   Four locations
•   ERP - TechnologyOne Financials 11.9 (Latest version)
•   Enterprise Capture
         Auto-separation of documents (PO & Non PO, single & multi-page)
         Image Clean-up
         Document review
         Quality control
         ABR web services look-up
         Line item order matching
         Match Multi PO’s to a single invoice
         Previous GL code look-up option
         Image linked to transaction
         Direct data base write
         Stock and Inventory system release                        The panel of expert judges included:
                                                                         o   John Mancini, President, AIIM
                                                                         o   Craig LeClair, Vice President and Principal Analyst, Forrester Research
                                                                         o   Harvey Spencer, Leading Analyst in the Worldwide Market for Capture
                                                                         o   Anthony Macciola, Chief Technology Officer, Kofax
(ASX Top 200 Company)
Brickworks Limited – Accounts Payable Automation
•   12,000 invoices per month
•   70 registered companies
•   60 locations (Aust/NZ)
•   ERP – Maximise (5 separate instances)
•   Enterprise Capture
•   Enterprise BPM/Workflow
•   SharePoint integration
          Auto-separation of documents (PO & Non PO, single & multi-page)
          Image Clean-up
          Document review
          Quality control
          ABR web services look-up
          Line item order matching
          PO matching with workflow
          BPM/Workflow delegation and authorisation
                                                                      The panel of expert judges included:
          Enterprise invoice image visibility through SharePoint     o John Mancini, President, AIIM
          Image linked to transaction                                o Craig LeClair, Vice President and Principal Analyst, Forrester Research
                                                                              o Harvey Spencer, Leading Analyst in the Worldwide Market for Capture
                                                                              o Anthony Macciola, Chief Technology Officer, Kofax
Top 5 Mistakes Companies Make
                      When Automating AP
                    (and how to avoid them)
1. Decision based on price, not on functional capability - this endangers efficient automation

2. No current understanding of the true processing cost to help justify the investment

3. Automate bad processes - Don’t be afraid to think outside the box

4. Big bang approach as opposed to a phased rollout

5. Not thinking about broader business benefits and usage for a technology platform
Efficiency Leaders
 Undertake Process Analysis, Redesign and Automation

 Provide solutions that answer complex business problems

       Consulting
       Development
       Integration

 Help you leverage existing technology and infrastructure
  investments (improving ROI)
Our Focus
Improving the efficiency of business processes at an enterprise level,
specifically targeting processes that are:

         •   Manually Intensive Information Entry
         •   Time Sensitive
         •   Require Human Interaction
         •   Mission Critical

With the outcome of eliminating inaccuracies, reducing processing costs
and improving speed.
              All within the one processing platform!
Introducing…



  Innovation Patent No: 2012101428
Enterprise Process Efficiency
   Return on Investment
        Ease of Use
        Future Proof
Typical Manual Process
Incoming mail




                                           Secondary Invoice   GL and Account                      ERP/Finance System
                Primary Invoice                                    Coding
                   Approval                    Approval


                                                                       Confirming Good Received




                                                                                Auditors




                                                                                                  Keep a copy
                         Accounts Payable Dept.
ERP
Mail          Email/Fax    CSV/XML/EDI      Upload




                                                                 Secure Data
                                                                  Validation




                          Scan
                                 Capture                                          Extract/Validated
                                                                                    Data & Image




       Image Clean-up                    Auto-separation   Auto- classification            Extraction
Image Repository

                                                           Valid Data


                                                         Business Process                  Line-of-Business
                                                          Management

     Web
                                             Route
    Electronic
Supplier/Customer   GL & Account     Goods and Service   Supplier/Data      Discrepancy   Delegation of Authority
 Communication         Coding            Receipt         Maintenance        Resolution         & Approval
Demonstration





Questions

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5 Top Mistakes Companies Make When Automating AP

  • 1. Top 5 Mistakes Companies Make When Automating AP (and how to avoid them)
  • 2. Dan Bennett Solutions Sales Director Efficiency Leaders Australia
  • 5. Twins Towns Services Club – Accounts Payable Automation • 15,000 invoices per month • Four locations • ERP - TechnologyOne Financials 11.9 (Latest version) • Enterprise Capture  Auto-separation of documents (PO & Non PO, single & multi-page)  Image Clean-up  Document review  Quality control  ABR web services look-up  Line item order matching  Match Multi PO’s to a single invoice  Previous GL code look-up option  Image linked to transaction  Direct data base write  Stock and Inventory system release The panel of expert judges included: o John Mancini, President, AIIM o Craig LeClair, Vice President and Principal Analyst, Forrester Research o Harvey Spencer, Leading Analyst in the Worldwide Market for Capture o Anthony Macciola, Chief Technology Officer, Kofax
  • 6. (ASX Top 200 Company) Brickworks Limited – Accounts Payable Automation • 12,000 invoices per month • 70 registered companies • 60 locations (Aust/NZ) • ERP – Maximise (5 separate instances) • Enterprise Capture • Enterprise BPM/Workflow • SharePoint integration  Auto-separation of documents (PO & Non PO, single & multi-page)  Image Clean-up  Document review  Quality control  ABR web services look-up  Line item order matching  PO matching with workflow  BPM/Workflow delegation and authorisation The panel of expert judges included:  Enterprise invoice image visibility through SharePoint o John Mancini, President, AIIM  Image linked to transaction o Craig LeClair, Vice President and Principal Analyst, Forrester Research o Harvey Spencer, Leading Analyst in the Worldwide Market for Capture o Anthony Macciola, Chief Technology Officer, Kofax
  • 7. Top 5 Mistakes Companies Make When Automating AP (and how to avoid them) 1. Decision based on price, not on functional capability - this endangers efficient automation 2. No current understanding of the true processing cost to help justify the investment 3. Automate bad processes - Don’t be afraid to think outside the box 4. Big bang approach as opposed to a phased rollout 5. Not thinking about broader business benefits and usage for a technology platform
  • 8. Efficiency Leaders  Undertake Process Analysis, Redesign and Automation  Provide solutions that answer complex business problems  Consulting  Development  Integration  Help you leverage existing technology and infrastructure investments (improving ROI)
  • 9. Our Focus Improving the efficiency of business processes at an enterprise level, specifically targeting processes that are: • Manually Intensive Information Entry • Time Sensitive • Require Human Interaction • Mission Critical With the outcome of eliminating inaccuracies, reducing processing costs and improving speed. All within the one processing platform!
  • 10. Introducing… Innovation Patent No: 2012101428
  • 11. Enterprise Process Efficiency Return on Investment Ease of Use Future Proof
  • 12. Typical Manual Process Incoming mail Secondary Invoice GL and Account ERP/Finance System Primary Invoice Coding Approval Approval Confirming Good Received Auditors Keep a copy Accounts Payable Dept.
  • 13. ERP Mail Email/Fax CSV/XML/EDI Upload Secure Data Validation Scan Capture Extract/Validated Data & Image Image Clean-up Auto-separation Auto- classification Extraction
  • 14. Image Repository Valid Data Business Process Line-of-Business Management Web Route Electronic Supplier/Customer GL & Account Goods and Service Supplier/Data Discrepancy Delegation of Authority Communication Coding Receipt Maintenance Resolution & Approval

Editor's Notes

  1. My name is Dan Bennett and I’ll be your moderator for todays webinar – please excuse the cheezy photo
  2. From a social media perspective, you can also find us and follow us on:LinkedinFacebookGoogle PlusTwitter ……and even on PinterestWe also want to make this an interactive session, so after the presentationyou’ll also have a few poll questions that will pop up on your screen which we would love you response to and you’ll also have the opportunity to ask any questions by typing into the chat box on your left hand side.
  3. For some years now we’ve helping streamline business processes and empowering our customers to become not only more efficient, but help them with their long term strategy for process optimisation at an enterprise level. Now whether it be: Accounts Payable Automation, mortgage processing, the extraction of hand print information from time sheets or complete mailroom automation – we’re working in partnership with all of these companies to achieve their efficiency outcomes. A couple of examples are:
  4. An although, each of these companies needs and requirements differ from the next there’s one they all have in common…….they’ve avoided the major mistakes.
  5. The paperless office is something that organisations have strived for since the early 1980’s, and yes the industry has come along way since then, but it not there yet. In saying this a powerful way that many companies are becoming more efficient,highly productive and able to increase their bottom-line is through the introduction of Accounts Payable automation. It’s a very topical subject and one that’s gaining a huge amount of traction based on the potential benefits it can bring an organisation. 1. With increased market activity, it also brings with it a range of efficiency capability and competitive pricing in a price sensitive market. This is both positive and negative for those companies looking at adopt process improvement initiatives. The positive is that are is cheap solutions out there. The negative is, that these low cost, low end automation solutions over a 3 year period are in fact significantly more expensive than one that is more functionally rich but are initially at a higher price point. - don’t base your decision on price!2. But we don’t have a big budget……the reason why most business cases fail at a board level is because of the lack of a return on investment the board can see or justify. And the reason for perceived lack on the ROI because there hasn’t been enough analysis upfront to understand the true cost of processing. There has been many studies done both here and abroad which put the processing cost of an invoice between $13 - $35 per invoice. Lets say it’s $13 x 50,000 per year = $650,000 just to process. And let’s say you can reduce the cost by $5 to $8 per invoice, that’s $250,000 saving…..this certainly created a strong case. The main point here is ensuring that you really understand what your true cost per invoice is so at least have a starting point – an also working with us to help you build that business case3. Once the initiative to embark on the automation of a Accounts Payable is sanctioned, think outside the box with regard to how and what you can streamline…….and don’t allow a bad process to be automated. It very easy to be wedded to what you know because that’s the way you’ve always done it!…..but it’s not always the best and most efficient way to do things....challenge your thoughts and processes. 4. In saying that, it’s also very easy to get excited about the prospect of change and the utilisation of technology to help optimise your time and situation……by all means have a wish list, but ensure that you don’t have a big bang approach, this can significantly slow the project down and risk the ROI and project timeframes that you initially established. It’s always better for a business to add to a functioning automation solution then to wait for every single item from a wish list to implemented……a must is to have technology and a partner that can deliver, but try not to do it all at once. 5. Another major area where organisations get real bang for the buck is by adopting a automation platform which is scalable and capable providing efficiency capability across the business, opposed to only being capable as a silo solution in one department.
  6. Speaking of challenges, when we’re engaging with organisations we ask some fairly direct questions. We ask them why they are doing the things they are doing. And typically the answer is, that’s always the way we’ve done it.Through education, innovation and technology we are able to help organisations streamline manually intensive, time intensive, mission critical business processes all of a single intelligent platform.