1. Creates more effective
Establishes better cross-functional work teams where
communication in all perspectives are effectively communicated
today’s inter-
generational workforce
Empowers all employees to
be assertive in managing
Addresses key differences .COM their responsibilities and
THE ART AND SCIENCE OF COMMUNICATION
in communication styles to being accountable to their
build a collaborative respective teams
advantage to the company
Organizes all Reinforces “high
employees around status” behaviors
building strong top 10 benefits of to best represent
socially fluent
customer/vendor the organization
relationships—not
Facilitates improved
only those in a sales/
marketing role
technology organizations management skills
to lower employee
turnover and raise
Facilitates better company morale
understanding of cultural Creates a proactive learning organization for
diversity to increase mutual continual improvement of people and processes
respect and trust
Creating more value for the customer and increasing revenue for the company