CipherCloud is the industry leader in cloud information protection, enabling organizations to securely adopt cloud applications by overcoming data privacy, residency, security, and regulatory compliance risks This case study provides interesting insights into how CipherCloud's Salesforce solutions helped an American bank meet it's compliance requirements, while at the same time retaining exclusive control over sensitive information by enabling data encryption at a granular level.

1. Case study: Top 5 American Bank CipherCloud│www.ciphercloud.com
Top 5 American Bank Case Study
USTop 5 Bank Encrypts Protects Data
in Over 50 Salesforce Orgs
Bank Meets Compliance Requirements to Protect Customer
Cloud Data with CipherCloud for Salesforce Encryption
Quick Facts
� Headquarters: San Francisco, California
� Industry: Banking
� Products: Consumer and corporate banking,
mortgages, credit cards
� Key Regulations: Strict data residency and
privacy controls
� Employees: Over 9,000 branches in 39 states,
70 million customers
Challenges
� Address compliance policy stipulating two
fields of sensitive customer data can’t be
exposed in the same datacenter
� Multiple lines of business running separately
over 50 Salesforce instances
� Consistent enforcement across three lines
of business: Wholesale, Wealth Brokerage,
Consumer Lending
Solution
� CipherCloudforSalesforcedeployedsolutionto
Investment Banking Group of over 1,000 users
� Thebank’soperationsteammanagesthe
centralizedsecurityPlatformasaService(PaaS)
� All the bank’s Salesforce users now secured
through CipherCloud platform
Top Benefits
� Centralized policy control over all
Salesforce users
� Assurance that customer information in not
exposed in the cloud and conforms with policy
� Salesforce operations streamlined with internal,
central management and oversight
Challenge
70million customers strong, this top 5 Bank in the United States has
9,000 branches across 39 states. They believe strongly in their vision to
provide strong banking and mortgage services to their customers, which
they’ve been doing for over one hundred years.
While Salesforce has been widely deployed throughout the organization,
there have over 50 disparate Salesforce instances, lacking centralized
management or security. To support continued growth, the bank needed
to enforce consistency across three lines of their business: Wholesale,
Wealth Brokerage, and Consumer Lending. But they had a security
hurdle to jump over first: their corporate compliance policy dictated that
they could not have any two fields of sensitive customer data exposed in
the same data center.
Requirements
In order to meet compliance requirements, the bank needed to
encrypt specific fields within Salesforce. CipherCloud for Salesforce was
the perfect solution, with its ability to provide encryption at a granular
field level, even down to individual field characters. CipherCloud would
meet their security policy requirement by ensuring:
◊ Encryption of consumer identities, credit and financial data
◊ Consolidation of security across multiple Salesforce Orgs
◊ Consistent enforcement of corporate policies across multiple
bank groups

2. CipherCloud is the industry
leader in cloud information
protection, enabling
organizations to securely
adopt cloud applications by
overcoming data privacy,
residency, security, and
regulatory compliance risks.
The award-winning CipherCloud
Platform has been deployed
globally by Fortune 1000
companies in banking,
insurance, healthcare, hi-tech,
and government.
CipherCloud protects over:
2.0 million users
250 million records
10 industries
15 countries
6 languages
Products protected:
Salesforce
Force.com
Chatter
Box
Microsoft Office 365
Google Gmail
Amazon Web Services
Any cloud application
Databases
For more information:
1-855-5CIPHER
(1-855-524-7437)
www.ciphercloud.com
info@ciphercloud.com
Twitter: @ciphercloud
Corporate headquarters:
99 Almaden Blvd.
San Jose, CA 95113
©2013–2014 CipherCloud. All trademarks are property of their respective owners.
CC-CS-18-140112
Solution
The global bank deployed its CipherCloud for Salesforce to its Investment Banking
group with over 1,000 users. An internal, centralized security operations group is in
place to manage the secured platform as a service (PaaS), streamlining the operation
to safeguard customer financial information and requiring all Salesforce users to go
through the CipherCloud platform—a seamless process to users.
CipherCloud for Salesforce provides AES 256-bit encryption of the Salesforce fields
as defined by the bank’s secure information policy. This level of encryption provides
compliance assurance that their customer information would not be exposed in the
cloud and would not be at risk or in violation of their regulations. The bank also retains
its own encryption keys, further securing control over their information.
Benefits
The bank’s initiative to centralize control of over 50 Salesforce Orgs in the cloud for
over 1,000 users was successfully completed. The bank maintains control over the
security of its cloud data through its centralized security team, which oversees its
Salesforce operations, ensures customer information is not exposed in the cloud, and
safeguards the encryption keys to meet compliance standards.
The bank’s security policy dictated
they could not have two fields of
sensitive customer data exposed
in the same data center ….”
“
Salesforce data encrypted
by CipherCloud
• Transparent to user
• Preserves usability and
functionality
CipherCloud Platform
• Real-time encryption
• Near-zero latency
• Malware detection
Encrypted data is indecipherable
Complete visibility for
all user cloud activity
Encryption keys never
leave the enterprise