making social innovation a reality:   bringing new ideas to life            Christian-Paul Stenta
1. We start with an urgent social challenge2. We partner with stakeholders who are ready   to learn & work differently3. W...
1. We start with an urgent social challenge        A rapidly ageing population
2. We partner with stakeholders who are ready   to learn & work differently
3. We seek an opportunity to re-align resources   and an openness to commissioning new &   de-commissioning old services  ...
The best projects... 1. Ask questions that have not yet been 2. Offer opportunities for solutions both inside    and outsi...
1. Ask questions that have not yet been
1. Ask questions that have not yet been       Which groups of people are ill-served by       current services and systems?
1. Ask questions that have not yet been       Which groups of people are ill-served by       current services and systems?...
1. Ask questions that have not yet been       Which groups of people are ill-served by       current services and systems?...
1. Ask questions that have not yet been       Which groups of people are ill-served by       current services and systems?...
2. Offer opportunities for solutions both inside   and outside of traditional services & systems
2. Offer opportunities for solutions both inside   and outside of traditional services & systems         Shaping minds
2. Offer opportunities for solutions both inside   and outside of traditional services & systems         Shaping minds    ...
2. Offer opportunities for solutions both inside   and outside of traditional services & systems         Shaping minds    ...
2. Offer opportunities for solutions both inside   and outside of traditional services & systems         Shaping minds    ...
2. Offer opportunities for solutions both inside   and outside of traditional services & systems         Shaping minds    ...
2. Offer opportunities for solutions both inside   and outside of traditional services & systems         Shaping minds    ...
2. Offer opportunities for solutions both inside   and outside of traditional services & systems         Shaping minds    ...
3. Enable co-production
4. Create models that can be shared around the   globe
Shifting mindsets from    ‘I can’t to ‘I can’
Helping people who help
Neighbourhoods great to grow up & old in
Great food & company
More helpful help
More meaningful care
@cstentachristian.stenta@tacsi.org.au      www.tacsi.org.au
Making Social Innovation a Reality: bringing new ideas to life
Making Social Innovation a Reality: bringing new ideas to life
Making Social Innovation a Reality: bringing new ideas to life
Making Social Innovation a Reality: bringing new ideas to life
Making Social Innovation a Reality: bringing new ideas to life
Making Social Innovation a Reality: bringing new ideas to life
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Making Social Innovation a Reality: bringing new ideas to life

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Presentation at Global Innovation Academy on TACSI's experience in getting ideas off the ground in Australia

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  • The Australian Centre for Social Innovation (TACSI) exists to identify and support the innovative ideas, methods and people that will contribute to and accelerate positive social change.  To turn bold ideas into better lives.\n
  • Finding fertile ground\n
  • \n
  • We start with an urgent social challenge\n
  • By 2056 there will be a greater proportion of people aged 65 years and over than today.\n\nIn 2007, people aged 65 years and over made up 13% of Australia's population.\n\nThis proportion is projected to increase to between 23% and 25% in 2056.\n\nAn ageing population has implications for many facets of society: how we live, where we live, how we care for older people, health, jobs, skills and the economy, public transportation, government revenue, and so forth...\n
  • South Australian Government - policy makers\n\nCity of Salisbury & Unley - local government and key home and community care providers - also represent two distinct socio economic areas of metropolitan Adelaide\n\nACH Group and Helping Hand - 2 largest NGO aged care service providers\n
  • Australian Government recently presented a comprehensive package of reforms for the aged care system\n\nSouth Australia is presently completing an extensive reform of home and community care\n\nIncrease in investment $ for R&D within the ageing sector from government, philanthropic and private sectors\n
  • Best projects\n\nAgain, I want to explore with with specific reference to our work improving outcomes for older Australians\n
  • An ageing population is social challenge, but isn’t in itself a social problem.\n\n“Groups of older people struggling to get the most from life” and “systems struggling to effectively respond” are social problems.\n\n1. We started our work in the ageing space by asking the question: “which groups of people are ill-served by current services and systems?”\n\nResearch, experience & partnerships informed our thinking and enabled us to identify 4 potential focus populations: non joiners, CALD older people, caring & cared for, and Indigenous older people.\n\n2. Engaging people, getting to know them & learning from them, as well as learning from services and academic literature led us to further refining our thinking and focus.\n\n3. Our interactions enabled us to arrive at: “How can we improve outcomes for caring & cared for older people?”\n\nWe explored the perspectives of end users, service delivery practice and social policy to arrive at two key opportunity areas to improve outcomes:\n\n4 a. Re-design respite care so it is more attractive, accessible, and effective for carers and the people they care for (incremental innovation)\n\n b. Re-define and re-design respite care so it doesn’t just relieve carers of stress, but creates more developmental relationships & experiences for carers and the people they care for (radical innovation)\n
  • An ageing population is social challenge, but isn’t in itself a social problem.\n\n“Groups of older people struggling to get the most from life” and “systems struggling to effectively respond” are social problems.\n\n1. We started our work in the ageing space by asking the question: “which groups of people are ill-served by current services and systems?”\n\nResearch, experience & partnerships informed our thinking and enabled us to identify 4 potential focus populations: non joiners, CALD older people, caring & cared for, and Indigenous older people.\n\n2. Engaging people, getting to know them & learning from them, as well as learning from services and academic literature led us to further refining our thinking and focus.\n\n3. Our interactions enabled us to arrive at: “How can we improve outcomes for caring & cared for older people?”\n\nWe explored the perspectives of end users, service delivery practice and social policy to arrive at two key opportunity areas to improve outcomes:\n\n4 a. Re-design respite care so it is more attractive, accessible, and effective for carers and the people they care for (incremental innovation)\n\n b. Re-define and re-design respite care so it doesn’t just relieve carers of stress, but creates more developmental relationships & experiences for carers and the people they care for (radical innovation)\n
  • An ageing population is social challenge, but isn’t in itself a social problem.\n\n“Groups of older people struggling to get the most from life” and “systems struggling to effectively respond” are social problems.\n\n1. We started our work in the ageing space by asking the question: “which groups of people are ill-served by current services and systems?”\n\nResearch, experience & partnerships informed our thinking and enabled us to identify 4 potential focus populations: non joiners, CALD older people, caring & cared for, and Indigenous older people.\n\n2. Engaging people, getting to know them & learning from them, as well as learning from services and academic literature led us to further refining our thinking and focus.\n\n3. Our interactions enabled us to arrive at: “How can we improve outcomes for caring & cared for older people?”\n\nWe explored the perspectives of end users, service delivery practice and social policy to arrive at two key opportunity areas to improve outcomes:\n\n4 a. Re-design respite care so it is more attractive, accessible, and effective for carers and the people they care for (incremental innovation)\n\n b. Re-define and re-design respite care so it doesn’t just relieve carers of stress, but creates more developmental relationships & experiences for carers and the people they care for (radical innovation)\n
  • An ageing population is social challenge, but isn’t in itself a social problem.\n\n“Groups of older people struggling to get the most from life” and “systems struggling to effectively respond” are social problems.\n\n1. We started our work in the ageing space by asking the question: “which groups of people are ill-served by current services and systems?”\n\nResearch, experience & partnerships informed our thinking and enabled us to identify 4 potential focus populations: non joiners, CALD older people, caring & cared for, and Indigenous older people.\n\n2. Engaging people, getting to know them & learning from them, as well as learning from services and academic literature led us to further refining our thinking and focus.\n\n3. Our interactions enabled us to arrive at: “How can we improve outcomes for caring & cared for older people?”\n\nWe explored the perspectives of end users, service delivery practice and social policy to arrive at two key opportunity areas to improve outcomes:\n\n4 a. Re-design respite care so it is more attractive, accessible, and effective for carers and the people they care for (incremental innovation)\n\n b. Re-define and re-design respite care so it doesn’t just relieve carers of stress, but creates more developmental relationships & experiences for carers and the people they care for (radical innovation)\n
  • We offered 7 opportunities for solutions around the following questions:\n\nShaping Minds - How can we help people shift their mindset so it’s not a barrier to great living?\n\nRebalancing Relationships - How could we reduce the strain of caring relationships on family \nand friends?\n\nActivating Family & Friends - How can we activate family and friends at the periphery?\n\nStarting Relationships - How can we help people form caring relationships?\n\n(Re)Starting Networks - How can we enable people in caring situations to build networks in the community?\n\nCaring Services - How can services be part of a caring relationship?\n\nDiversifying Help Networks - How can we diversify networks of help?\n
  • We offered 7 opportunities for solutions around the following questions:\n\nShaping Minds - How can we help people shift their mindset so it’s not a barrier to great living?\n\nRebalancing Relationships - How could we reduce the strain of caring relationships on family \nand friends?\n\nActivating Family & Friends - How can we activate family and friends at the periphery?\n\nStarting Relationships - How can we help people form caring relationships?\n\n(Re)Starting Networks - How can we enable people in caring situations to build networks in the community?\n\nCaring Services - How can services be part of a caring relationship?\n\nDiversifying Help Networks - How can we diversify networks of help?\n
  • We offered 7 opportunities for solutions around the following questions:\n\nShaping Minds - How can we help people shift their mindset so it’s not a barrier to great living?\n\nRebalancing Relationships - How could we reduce the strain of caring relationships on family \nand friends?\n\nActivating Family & Friends - How can we activate family and friends at the periphery?\n\nStarting Relationships - How can we help people form caring relationships?\n\n(Re)Starting Networks - How can we enable people in caring situations to build networks in the community?\n\nCaring Services - How can services be part of a caring relationship?\n\nDiversifying Help Networks - How can we diversify networks of help?\n
  • We offered 7 opportunities for solutions around the following questions:\n\nShaping Minds - How can we help people shift their mindset so it’s not a barrier to great living?\n\nRebalancing Relationships - How could we reduce the strain of caring relationships on family \nand friends?\n\nActivating Family & Friends - How can we activate family and friends at the periphery?\n\nStarting Relationships - How can we help people form caring relationships?\n\n(Re)Starting Networks - How can we enable people in caring situations to build networks in the community?\n\nCaring Services - How can services be part of a caring relationship?\n\nDiversifying Help Networks - How can we diversify networks of help?\n
  • We offered 7 opportunities for solutions around the following questions:\n\nShaping Minds - How can we help people shift their mindset so it’s not a barrier to great living?\n\nRebalancing Relationships - How could we reduce the strain of caring relationships on family \nand friends?\n\nActivating Family & Friends - How can we activate family and friends at the periphery?\n\nStarting Relationships - How can we help people form caring relationships?\n\n(Re)Starting Networks - How can we enable people in caring situations to build networks in the community?\n\nCaring Services - How can services be part of a caring relationship?\n\nDiversifying Help Networks - How can we diversify networks of help?\n
  • We offered 7 opportunities for solutions around the following questions:\n\nShaping Minds - How can we help people shift their mindset so it’s not a barrier to great living?\n\nRebalancing Relationships - How could we reduce the strain of caring relationships on family \nand friends?\n\nActivating Family & Friends - How can we activate family and friends at the periphery?\n\nStarting Relationships - How can we help people form caring relationships?\n\n(Re)Starting Networks - How can we enable people in caring situations to build networks in the community?\n\nCaring Services - How can services be part of a caring relationship?\n\nDiversifying Help Networks - How can we diversify networks of help?\n
  • We offered 7 opportunities for solutions around the following questions:\n\nShaping Minds - How can we help people shift their mindset so it’s not a barrier to great living?\n\nRebalancing Relationships - How could we reduce the strain of caring relationships on family \nand friends?\n\nActivating Family & Friends - How can we activate family and friends at the periphery?\n\nStarting Relationships - How can we help people form caring relationships?\n\n(Re)Starting Networks - How can we enable people in caring situations to build networks in the community?\n\nCaring Services - How can services be part of a caring relationship?\n\nDiversifying Help Networks - How can we diversify networks of help?\n
  • We use the word co-production to talk about solutions that both generate new resources and shift outcomes.\n\nCo-produced solutions tap into and connect people’s time, skills, and experiences in ways that create new kinds of value for people, communities, services, and systems.\n\nVideo of how we go about doing this - produced this video during some work we did around improving outcomes for children and families\n
  • \n
  • \n
  • Last week we published The Great Living 6 - an investment prospectus which introduces six solutions that aim to build the resources that enable great living in late adulthood: open mindsets, motivational relationships, vibrant networks, and developmental services.\n
  • A Bit Better uses two new interventions to help people move from ‘I can’t’ to ‘I can.’\nThe interventions are run by trained Peer Motivators.\n
  • Weavers helps people who help.\nWe believe the big opportunity is not to treat the symptoms of stress, but to address the root causes by creating new roles, tools and experiences that transform caring-as-usual so it is less burdensome from the start and enables people to pursue great living.\n
  • Sharing Zones are new kinds of neighbourhoods to grow up and old in.\nThey are neighbourhoods where you get to know the people who love what you love, and the people who can help you with the little and big stuff.\nSharing Zones are spread by the Sharing Zone Co.\n
  • Meals with Mates is a system to support the creation of a whole range of Gatherings.\nThese Gatherings are all about bringing people together to enjoy good food and have fun with like minded people who share a common interest.\n\n
  • The Opp Store catalyses local marketplaces of helpful help, shaping new kinds of supply and demand.\n\n
  • Care Reflect is an organisation that partners with care providers and care certificate institutions to give care workers and cared for people the time, means and responsibility to develop more meaningful care.\nCare Reflect is a new approach to workforce development.\n\n
  • We are looking for service providers, government departments, not-for-profits, individuals, and philanthropists who want to help drive these solutions and this vehicle forward. We’re looking for a new kind of social investment. We’re looking for partners in Australia and internationally.\nPrototyping partners invest in testing and refining one or more of the 6 great living solutions.\nSpread partners to invest in growing a solution beyond its prototype.\nPartners to help us set-up the Great Living Company an innovation engine that can take forward the 6 great living solutions and develop more disruptive innovations over time.\n
  • \n
  • Making Social Innovation a Reality: bringing new ideas to life

    1. 1. making social innovation a reality: bringing new ideas to life Christian-Paul Stenta
    2. 2. 1. We start with an urgent social challenge2. We partner with stakeholders who are ready to learn & work differently3. We seek an opportunity to re-align resources and an openness to commissioning new & de-commissioning old services
    3. 3. 1. We start with an urgent social challenge A rapidly ageing population
    4. 4. 2. We partner with stakeholders who are ready to learn & work differently
    5. 5. 3. We seek an opportunity to re-align resources and an openness to commissioning new & de-commissioning old services Government led policy & service reform Commitment to engaging with end use Additional investment & funding
    6. 6. The best projects... 1. Ask questions that have not yet been 2. Offer opportunities for solutions both inside and outside of traditional services & systems 3. Enable co-production 4. Create models that can be shared around the globe
    7. 7. 1. Ask questions that have not yet been
    8. 8. 1. Ask questions that have not yet been Which groups of people are ill-served by current services and systems?
    9. 9. 1. Ask questions that have not yet been Which groups of people are ill-served by current services and systems? If you could improve outcomes for one group of older people who would it be?
    10. 10. 1. Ask questions that have not yet been Which groups of people are ill-served by current services and systems? If you could improve outcomes for one group of older people who would it be? How can we improve outcomes for caring & cared for older people?
    11. 11. 1. Ask questions that have not yet been Which groups of people are ill-served by current services and systems? If you could improve outcomes for one group of older people who would it be? How can we improve outcomes for caring & cared for older people? How do we re-design systems & services to improve outcomes for older people and society?
    12. 12. 2. Offer opportunities for solutions both inside and outside of traditional services & systems
    13. 13. 2. Offer opportunities for solutions both inside and outside of traditional services & systems Shaping minds
    14. 14. 2. Offer opportunities for solutions both inside and outside of traditional services & systems Shaping minds Rebalancing relationships
    15. 15. 2. Offer opportunities for solutions both inside and outside of traditional services & systems Shaping minds Rebalancing relationships Activating family & friends
    16. 16. 2. Offer opportunities for solutions both inside and outside of traditional services & systems Shaping minds Rebalancing relationships Activating family & friends Starting relationships
    17. 17. 2. Offer opportunities for solutions both inside and outside of traditional services & systems Shaping minds Rebalancing relationships Activating family & friends Starting relationships (Re)Starting Networks
    18. 18. 2. Offer opportunities for solutions both inside and outside of traditional services & systems Shaping minds Rebalancing relationships Activating family & friends Starting relationships (Re)Starting Networks Caring services
    19. 19. 2. Offer opportunities for solutions both inside and outside of traditional services & systems Shaping minds Rebalancing relationships Activating family & friends Starting relationships (Re)Starting Networks Caring services Diversifying help networks
    20. 20. 3. Enable co-production
    21. 21. 4. Create models that can be shared around the globe
    22. 22. Shifting mindsets from ‘I can’t to ‘I can’
    23. 23. Helping people who help
    24. 24. Neighbourhoods great to grow up & old in
    25. 25. Great food & company
    26. 26. More helpful help
    27. 27. More meaningful care
    28. 28. @cstentachristian.stenta@tacsi.org.au www.tacsi.org.au
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