Personal Information
Organization / Workplace
Fresno, California Area United States
Occupation
Committed to delivering superior experience to my guests and employees, every new day.
Industry
Hospitality / Leisure
About
Progressive and accomplished professional in all aspects of hotel operations; especially as it relates to corporate and tribal gaming industry.
Successfully managed all components of hotel division as well as spa, guest relations (CRM), transportation and wardrobe.
Involved in number of renovation and ground up built projects.
Implementing new technologies and processes that enhance guest experience and free team members from routine tasks to focus on relationship building.
- Presentations
- Documents
- Infographics
Shut Up and Listen: How Listening Will Earn Your Brand More Money Than Talking Ever Will
Carrie Kerpen
•
10 years ago
5 Ways to Make the World STOP & LISTEN to You
Wiley
•
9 years ago
Presentation on Communication
guesta3562
•
15 years ago
Ten Tips for Better Listening
Kate Zabriskie
•
10 years ago