March 2012-Marketing Roundtable-Marilyn Suttle

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Customer Styles

Driver: Amiable:

Area of tension: Loss of Control Area of tension: Conflict

Expressive: Analytical:

Area of tension: Rejection Area of tension: Being wrong

Notice which type you favor?
Which type challenges you most?
How will you overcome the challenges?
Are all four types included in your sales, marketing, and service?
eriences?

A GIFT for you at: http://www.whosyourgladys.com/bonus_gift

Get your FREE download of our Service-minded Affirmations mp3, a FREE copy of our 30 Days
To Exceptional Customer Service e-Workbook, AND A FREE chapter from our # 1 Customer
Service bestseller, "Who's Your Gladys?"

Marilyn Suttle Suttle Enterprises, LLC www.whosyourgladys.com Marilyn@MarilynSuttle.com 248-‐348-‐1023

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