My presentation at Digital Evolution Making Good Things Happen conference in St Paul's London. Tinder Foundation's conference on digital inclusion in the UK and working with hyperlocal partners who help socially and digitally excluded people to learn basic online skills.

1. Digital Inclusion: The Big Picture
Helen Milner @helenmilner
4 December 2013 - #digievolution13
Tinder Foundation
makes these good
things happen:

3. as
with b
le
0 peop
,00
er 325
Ov
ills
in e s k
ic onl
1 Dec 2011 – 1 Dec 2013
Funding from 4 Governm
ent Departments
Commun
ity How T
embers
m
o
1,750
- over
rs
Hub
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ousing
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DigiH
20
25,00
ver
les to
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odu
portin
six m
m
sup
ay fro
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yW
A ne
arn M
Le
Changed our
name to Tinde
r Foundation
Six local and national promotional campaigns
s,
entre
c
5,000 g
of
- map y’re doin
ite
webs what the
es
centr ers and
e
onlin t learn
UK
New ata abou
Online Basics qualification launched & 2000+ passes
eat d
r

5. Goal is to create independent and
confident internet users
Not about broadband infrastructure
Not about one-off usage

7. Local
+
Digital
+
Scale

8. Local is familiar, nearby, where help is on
hand

9. Digital
People learning how to use it and using
technology to help change to happen
Optimise
d
for mobil
e learning

10. Scale of Impact (April 2013 – March 2014)
s
er
tn
ar s
l p er
ca nte
rl o l u
pe vo
hy 0
0 ,00
00 25
5,
* UJM = Universal Job Match
* CHT = Community How To
* ESOL = English for Speakers of
Overseas Languages

11. People make this happen
Digital is just the tool we use

12. PEOPLE
make good things happen
People becoming a volunteer when he’s
93 years old as his mates aren’t getting
the benefits of the web
sers
rnet u
inte
fident ork
con
oming n the netw
c
eer
00 be teers i
volunt
75,0
nto
volun ers going o
25,000 ll learn
fa
12% o

13. PEOPLE
make good things happen
People helping job seekers to look for
work online when they’ve not had a job
for 10 years
sers
rnet u tch
t inte
nfiden sal Job Ma
co
oming e Univer
bec
us
5,000
7
ed to
help
5,000
3

14. PEOPLE
make good things happen
People helping patients to use digital in
the ward and take it home with them
ation
nform es
lt h i
al hea th resourc
igit
ed in d nline heal
gag
ple en d to use o
peo
aine
0,000
10
ople tr
pe
50,000

16. Digital for a better future
Digital Exclusion: poverty, lack of opportunity,
inefficiencies, frustrations, under employment, health
inequalities, no-go communities, a divided nation
Digital Growth: high employment, decent jobs,
decent wages, prevention of poor health and crime,
successful businesses, excellent education, fulfilled
people, a digital nation

17. People make this happen
Digital is just the tool we use

18. Thank You
helen@tinderfoundation.org
@helenmilner on twitter
tinderfoundation.org