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Exceptional restaurants are built on team spirit of collaboration, experiments, and extreme customer focus which makes them Agile. Surprising, right?
I've been observing how the best from the best places where you can eat run their business. I’ve been visiting many Michelin star restaurants and the exceptionally rated places across the world to see how they work, how they collaborate and what makes them so exceptional. I’ve been speaking with their chefs, service, and team members. Surprisingly, all of them have exceptional teams and focus on collaboration. All of them were not afraid to experiment. They invested in the growth of their people, and constantly searching for improvement, eager to get feedback. It is always a very intensive experience. They experiment, do things differently than most, looking for perfection. Thus, the product is different, there are similarities on how we work as Agile teams and how they work in those places. In many aspects, we can learn from those teams.
This session brings you the notion of what this high-performing environment of Michelin star restaurants and exceptionally rated places across the world is about without traveling, waiting till late night to get a reservation and last but not the least covering the bill. I can’t share the taste of the food, but I can share my observations, photos, videos and insights from the people I’ve been speaking with. The food is always awesome, but the way these places work is often even more exciting for me.
- get inspired how great teams work in different environment then SW
- see that collaboration is the key to build high-performing teams
- experience the true customer centric environment
- get a feeling how different it can be if you put excellence and perfection as the key value