Extended Detection and Response, or XDR for short, is one of the acronyms that are increasingly used by cybersecurity vendors to explain their approach to solving the cyber security problem. We have been spending trillions of dollars on approaches to secure our systems and data, with what success? Cybersecurity is still one of the biggest and most challenging areas that companies, small and large, are dealing with. XDR is another approach driven by security vendors to solve this problem. The challenge is that every vendor defines XDR slightly differently and makes it fit their own “challenge du jour” for marketing and selling their products. In this presentation we will demystify the XDR acronym and put a working model behind it. Together, we will explore why XDR is a fabulous concept, but also discover that it’s nothing revolutionarily new. With an MSP lens, we will explore what the XDR benefits are for small and medium businesses and what it means to the security strategy of both MSPs and their clients. The audience will leave with a clear understanding of what XDR is, how the technology matters to them, and how XDR will ultimately help them secure their customers and enable trusted commerce.