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Webinar march 2010


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Webinar march 2010

  1. 1. How to Cut Documentation Costs Brought to you by: Crestec USA An International Technical Media Solutions Provider 1010 Knox St. Torrance, CA 90502 310-327-9000
  2. 2. Content. Production. Delivery. <ul><li>Our Profile </li></ul><ul><li>1984 Founded In Hamamatsu </li></ul><ul><li>1986 Established US Market In LA </li></ul><ul><li>22 Offices Worldwide </li></ul><ul><li>Corporate USA headquarters in LA (Torrance, CA) </li></ul><ul><li>1600 employees worldwide </li></ul>
  3. 3. Tip 1: Vision Look at cost like a mortgage. Don’t ask: How much will it cost me this month? Ask: How much will it cost me over the next year?
  4. 4. Tip 2: Innovation Open up to new ideas. Don’t say: We’ve been doing it this way for 10 years and its working fine. Say: I am open to ideas that increase business and reduce costs.
  5. 5. <ul><li>Print on Demand: </li></ul><ul><li>No Inventory </li></ul><ul><li>No Back Orders </li></ul><ul><li>No Out-of-Print Books </li></ul><ul><li>Up-to-Date Content </li></ul><ul><li>Convenient digital media </li></ul><ul><ul><ul><li>(usb flash drive) </li></ul></ul></ul><ul><li>60% savings </li></ul><ul><li>48 hr End-to-End Fulfillment : </li></ul><ul><li>Print. Kit. Ship. </li></ul>CASE STUDY A Greener Initiative… BEFORE: From over 500 pages of text and 5 lbs to ship… AFTER: To less than 10 pages and 16 oz to ship.
  6. 6. Warranty-related recalls cause consumers to feel uneasy about their safety. Crestec Warranty Support Service solves problems related to a product recall: Act as agent to collect and qualify defective products. Receive recalled products from consumers or dealers. Administer the replacement of parts or products. Providing necessary information to both consumers and dealers. Tracking of functions for reporting to appropriate agencies. Support Support Consumer Safety and Confidence Crestec will provide emergency customer service contacts. We will respond quickly to warranty claims. We help you keep customers and avoid damage to your corporate image. Manufacturer Consumers
  7. 7. Tip 3: Clarity Be clear about your goal: Making a Profit! Don’t think: I don’t have time for this now. Think: How much will it cost me if I don’t consider this option?
  8. 8. Thank you! Remember to email your question for your free Starbucks gift card! Zailyn Blackburn [email_address] Crestec USA An International Technical Media Solutions Provider 1010 Knox St. Torrance, CA 90502 310-771-8169