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ZNetLive’s Client Member Panel 
A Quick Tour
You have My Services 
My Support 
main 
My Billing sections 
Let's go through them one by one.
Dashboard 
Intelligent search for finding anything 
at member panel – tickets, orders, 
Services, etc. 
This is your 
home...
My Services
Dashboard > My Services 
Take a 
quick 
overview 
of your 
services due 
for renewal, 
offers and 
recommended 
services. ...
My Services > Current Services 
Services due for 
renewal 
Quick call to 
action button 
Suspended services Terminated Ser...
Current Services > Service details 
Suspended services Terminated Services 
Details of your 
control panel 
1 tabs 
Single...
Current Services > Service Control Center 
Free services available 
with your plan 
Service Control 2 
Center 
Check your ...
Free service 
with your domain 
My Services > Service Control Center 
..Or manage 
your domains
Current Services > Billing Center 
Know when your 
service will expire 
One click services renew. 
One click change 
or up...
My Services > Recommended Services 
One click billing cycle 
upgrade. 
You can see 
your 
recommended 
services here 
Serv...
My Services > Current Offers 
One click billing cycle 
upgrade. 
..and 
discounts and 
offers you are 
eligible for 
here....
My Support
Dashboard > My Support 
Take a 
quick 
overview 
of your 
support 
tickets. 
Support PIN & 
client ID for 
quick & 
suppor...
My Support > My Tickets Click here to submit tickets 
Filter by 
department 
Tickets awaiting responses 
Quick 
link for t...
My Support > Create Ticket 
Tickets awaiting responses 
Create a 
ticket 
Select according 
to the issue 
you are facing 
...
My Support > Knowledgebase 
Categories 
of knowledgebase 
articles 
Intelligent search for searching your query from 
comp...
My Support > Announcements 
Filter by time 
period 
Click on an 
announcement 
to see it in detail. 
Service and 
support ...
My Support > Logs 
Filter by time 
period 
View logs of 
complete 
communication 
you had with 
ZNetLive. 
Here you can 
s...
My Billing
Dashboard > My Billing 
Take a quick 
overview 
of your due 
renewals, 
unpaid invoices 
& pending orders 
Click here to q...
Click here to quickly 
add fund to your accounts. 
Select your 
payment option. 
Enter the amount 
you wish to deposit
My Billing > Invoices 
Click here to select & pay 
all your due invoices. 
Click on a particular 
invoice to see its detai...
My Billing > Orders 
Orders in different status 
Click here to pay for a particular order 
Click here to 
cancel an 
order...
My Billing > Receipts 
Click on a receipt to 
view its details. 
Different payment methods 
All your 
receipt 
history at ...
My Billing > Ledger 
Export details of your complete View old ledger 
financial transactions
My Billing > Services due for Renewal 
Total amount due for selected services. 
Click on a 
service to 
view its 
details ...
Client Profile
Profile > Personal 
Total amount due for selected services. 
Filter according to time perod. 
Click here to change your 
C...
Profile > Preferences 
Total amount due for selected services. 
Filter according to time perod. 
Click here to edit your 
...
Profile > User 
Total amount due for selected services. 
Filter according to time perod. 
Click here to add details of a n...
Profile > Identity Verification 
Filter according to time perod. 
Add/Update 
identity 
authentication 
documents.
Have questions? 
Your dedicated account manager is your single 
point of contact for all your queries. 
Contact us through...
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ZNetLive's Client Member Panel

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Take an overview of our new and improved client panel-better process flow, information availability, discount & partner programs integration & more

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ZNetLive's Client Member Panel

  1. 1. ZNetLive’s Client Member Panel A Quick Tour
  2. 2. You have My Services My Support main My Billing sections Let's go through them one by one.
  3. 3. Dashboard Intelligent search for finding anything at member panel – tickets, orders, Services, etc. This is your home dashboard Running promotions & offers Provide your feedback for member panel here. Contact us here
  4. 4. My Services
  5. 5. Dashboard > My Services Take a quick overview of your services due for renewal, offers and recommended services. Learn more or contact your dedicated account manager
  6. 6. My Services > Current Services Services due for renewal Quick call to action button Suspended services Terminated Services Click on service to know its details Here you can see all your services
  7. 7. Current Services > Service details Suspended services Terminated Services Details of your control panel 1 tabs Single click to renew service Details of your service Clicking on a service opens its details in 3 Free services available with your plan Service details tab
  8. 8. Current Services > Service Control Center Free services available with your plan Service Control 2 Center Check your complete bandwidth consumption on daily, weekly, monthly or yearly basis. You can use this to manage your server or hosting..
  9. 9. Free service with your domain My Services > Service Control Center ..Or manage your domains
  10. 10. Current Services > Billing Center Know when your service will expire One click services renew. One click change or upgradation of your billing cycle 3 Billing Center
  11. 11. My Services > Recommended Services One click billing cycle upgrade. You can see your recommended services here Service you should take for benefitting more through ZNetLive.
  12. 12. My Services > Current Offers One click billing cycle upgrade. ..and discounts and offers you are eligible for here. Active discount coupons that you can avail
  13. 13. My Support
  14. 14. Dashboard > My Support Take a quick overview of your support tickets. Support PIN & client ID for quick & support.
  15. 15. My Support > My Tickets Click here to submit tickets Filter by department Tickets awaiting responses Quick link for ticket management Click on a ticket to see complete communication Here you can see all your tickets
  16. 16. My Support > Create Ticket Tickets awaiting responses Create a ticket Select according to the issue you are facing Multiple input fields let us know the exact nature of problem you are facing
  17. 17. My Support > Knowledgebase Categories of knowledgebase articles Intelligent search for searching your query from complete knowledgebase Click here to use an enquiry form in case you are not able to find what you were searching.
  18. 18. My Support > Announcements Filter by time period Click on an announcement to see it in detail. Service and support announcements relevant to your services
  19. 19. My Support > Logs Filter by time period View logs of complete communication you had with ZNetLive. Here you can see all your past communications with ZNetLive
  20. 20. My Billing
  21. 21. Dashboard > My Billing Take a quick overview of your due renewals, unpaid invoices & pending orders Click here to quickly add fund to your account.
  22. 22. Click here to quickly add fund to your accounts. Select your payment option. Enter the amount you wish to deposit
  23. 23. My Billing > Invoices Click here to select & pay all your due invoices. Click on a particular invoice to see its details. Total amount due for selected invoices. Click here to pay amount for selected invoices. Click here to pay a particular invoice. All your invoice history at one place
  24. 24. My Billing > Orders Orders in different status Click here to pay for a particular order Click here to cancel an order Click on an order to know about its details All your order history at one place
  25. 25. My Billing > Receipts Click on a receipt to view its details. Different payment methods All your receipt history at one place
  26. 26. My Billing > Ledger Export details of your complete View old ledger financial transactions
  27. 27. My Billing > Services due for Renewal Total amount due for selected services. Click on a service to view its details Filter according to time period. Click here to pay for selected services Single click renew Quick call to action button All your services due for renewal at one place
  28. 28. Client Profile
  29. 29. Profile > Personal Total amount due for selected services. Filter according to time perod. Click here to change your Click here to edit password your personal information Click here to edit your business details
  30. 30. Profile > Preferences Total amount due for selected services. Filter according to time perod. Click here to edit your business details Manage your preferences for receiving mails & notification from us.
  31. 31. Profile > User Total amount due for selected services. Filter according to time perod. Click here to add details of a new user who can manage your account. Click on a particular user to add personal details, preferences & assign rights & permissions to a particular user for account management.
  32. 32. Profile > Identity Verification Filter according to time perod. Add/Update identity authentication documents.
  33. 33. Have questions? Your dedicated account manager is your single point of contact for all your queries. Contact us through phone, live chat or drop us an email at support@znetlive.com and we'll get back to you right away!

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