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Premium Web Hosting Support by ZNetLive

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This presentation is all about our super quick and user friendly technical assistance we offer for all the services you take from ZNetLive!
To get all your technical questions answered or to fix all your toughest web hosting challenges, contact our support agents whenever you feel their need.
For more, go to- www.znetlive.com

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Premium Web Hosting Support by ZNetLive

  1. 1. PREMIUM SUPPORT
  2. 2. ZNETLIVE’S PREMIUM SUPPORT FEATURES
  3. 3. A Dedicated Technical Account Manager as a single point of contact 24x7 Super-quick response rates for all queries Technical guidance & support assistance whenever required Complete assessment of your business & requirements as & when needed Surety of getting best services for best prices and special discounts 1 2 3 4 5
  4. 4. 1 Dedicated Account Manager  The Dedicated Account Manager acts as a single point of contact for you.  Works in close coordination with your organization.  Advocates on your behalf to the technical experts at ZNetLive.  Direct contact available – 24x7x365.
  5. 5. 2 Super-Quick Response  Less than 1 hour incident response time for your most critical issues covering Microsoft Azure, Microsoft Office 365, VPS, Dedicated Servers, etc.  Issues are routed with elevated priority to senior technical support staff.  Your Services Account Manager will serve as your support advisor & provides continuous updates on the progress of issue resolution.
  6. 6. 3 Technical Guidance on Request  Get complete technical guidance for the services that you take from us.  Avail guidance and assistance for availed services & also your requirements whenever you feel the need.  Technical advice is given by your technical account manager who knows in and out technical aspects of our services and also studies your business closely..
  7. 7. 4 Assessment of your Business  Have formal account reviews on a regular basis with your account manager & discussions on new developments.  Regular assessment of performance & new requirements that you develop.  Get expert advice, proactive guidance and training for keeping you ready for what’s next.
  8. 8. 5 Best Services, Prices & Discounts Assured best services, highest uptime and excellent performance backed by well- defined financially backed SLAs. Get the best pricing & quotations as being our premium customers. Also, get premium corporate discounts.
  9. 9. ZNetLive’s Premium Support is available at just $750/month with no upfront investment.
  10. 10. Get in Touch dakshesh@znetlive.com | +91-08003912111
  11. 11. ABOUT
  12. 12. With over 15 years of industry experience, we have developed the required expertise for devising, developing and optimizing revolutionary technologies in the fields of server and network security, uptime and speed. All our systems and software are developed in-house by a great team of dedicated staff members who’ve been with us since 2001. TECHNOLOGY VETERANS Experience and Expertise that is Unmatched in the Cloud Industry
  13. 13. 3 OUR SUPPORT SIX TIER SUPPORT ARCHITECTURE 1 CRM TEAM 2 SETUP TEAM 3 MONITORING TEAM 4 SYSTEM RESTORE TEAM 5 NETWORK SECURITY TEAM 6 DATACENTER OPERATIONS TEAM
  14. 14. AWARDS
  15. 15. CLIENTS
  16. 16. PARTNERS
  17. 17. IN THE MEDIA
  18. 18. Suyog Kulkarni White Oak Interactive “Individually, I have been associated with hosting business since 2000. I have personally used solutions from major hosting companies in and around India. Frankly it's not about great hosting packages or technologies, the main difference entrepreneurs and resellers like us look for is Relationship management. This is where ZNet Technologies has always been making its mark. They have EAR for customers and resellers. We can always count on them.”
  19. 19. Jaipur D-10/52, Opp. Chitrakoot Stadium, Chitrakoot, Vaishali Nagar, Jaipur-21 (India) Fax : +91-141- 4035853 Website : www.znetlive.com Housing an employee strength of 80+, the company's headquarter operates from a 4-storyed infrastructure located at Jaipur, India. Mumbai Light hall, C wing, 189, Saki Vihar Rd, Muranjan Wadi, Marol, Andheri East, Mumbai, Maharashtra 400072, India Incepted in February 2013, ZNetLive's Mumbai facility is located in C-wing of Light hall at Andheri East.

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