Knowledge sharing for QA teams

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Presentation from first Poznań Testing and Quality group meeting. I with Lukasz presented how we build and share knowledge in QA team in Cognifide
Authors: Zbyszek Moćkun, Łukasz Morawski

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Knowledge sharing for QA teams

  1. 1. Poznań Testing and Quality GroupKnowledge acquisitionand sharingHow do we develop qa team in Cognifide? © 2011 Cognifide Limited. In commercial confidence only.
  2. 2. IntroductionTwo perspective: Company against engineer Poznań Testing and Quality Group © 2011 Cognifide Limited. In commercial confidence only.
  3. 3. Two perspectives How to connect two different QA Cognifide perspectives?Engineer © 2011 Cognifide Limited. In commercial confidence only.
  4. 4. Company perspective Engineer brings: • Skills needed to develop business • Efficient velocity • Quality of work • New business opportunities • Good atmosphere QA • Team work Engineer © 2011 Cognifide Limited. In commercial confidence only.
  5. 5. How do we work? The same qa Free slots in Agile for whole project/between project lifecycle projects © 2011 Cognifide Limited. In commercial confidence only.
  6. 6. Center of Excellence Automation Domain Performance COEs Exploratory SEO Tests Security © 2011 Cognifide Limited. In commercial confidence only.
  7. 7. Cognifide’s Tester• No Center of Excellence• Execute all kinds of tests − Average skills across domains − Average skills about technologies• Use dev/other help for complex tasks © 2011 Cognifide Limited. In commercial confidence only.
  8. 8. Knowledge acquisition Poznań Testing and Quality Group © 2011 Cognifide Limited. In commercial confidence only.
  9. 9. Internal or ExternalLABs TrainingsProjects ConferencesEmployees CertificatesKnowledge Sharing © 2011 Cognifide Limited. In commercial confidence only.
  10. 10. 10 Time rule• No more than 90% working time on project• 10% on personal development or labs projects © 2011 Cognifide Limited. In commercial confidence only.
  11. 11. LABsWe need your smart ideas Poznań Testing and Quality Group © 2011 Cognifide Limited. In commercial confidence only.
  12. 12. LAB – what is it about?• Company not personal development• Objectives• Everyone can create Lab• Examples: − Research new technologies − Tools  Investigate tools on market  Develop new tool• New application• Process improvement• Document templates © 2011 Cognifide Limited. In commercial confidence only.
  13. 13. LABs - structure Clear defined set of Achievable goal deliverables Clear company/department Estimates benefit Clear company/department Assign benefit © 2011 Cognifide Limited. In commercial confidence only.
  14. 14. LABs projects management Approval Time and Budget process Resource © 2011 Cognifide Limited. In commercial confidence only.
  15. 15. Knowledge sharing Poznań Testing and Quality Group © 2011 Cognifide Limited. In commercial confidence only.
  16. 16. Weekly meetingsMeet, talk and share• what do you do? − Project − New tools/process/… used in projects − Issues that block you − Interesting problem solutions• QA news• Build a team• Short presentation about ideas (LABs)• Assign actions• Review already raised actions © 2011 Cognifide Limited. In commercial confidence only.
  17. 17. Testing Dojo• What is a Testing Dojo ?• When do we conduct dojos?• What dojos have been conducted? − Test heuristics, − Barcode challenge, − Security dojo, − Light bot game,• What after the dojo? − Gather artifacts, − Create dojo Report, − Write Blog post, − Raise bugs if any found, − Discuss with stakeholders – take some feedback © 2011 Cognifide Limited. In commercial confidence only.
  18. 18. Confluence and knowledge base • We use Confluence to create knowledge space • What do we add: − Magazines, − White papers, − Documents, − Blogs, − Communities, • Who is responsible ? • Use newsletters to be informed. © 2011 Cognifide Limited. In commercial confidence only.
  19. 19. The next step – mini challenges • Are you ready to take a challenge ? • What can be tested ? • How: − Individual, − Short, • Develop skills. © 2011 Cognifide Limited. In commercial confidence only.
  20. 20. Retrospective feedback • Give some feedback to QA Team from project retrospective. © 2011 Cognifide Limited. In commercial confidence only.
  21. 21. Q&A © 2011 Cognifide Limited. In commercial confidence only.

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