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Poznań Testing
                    and Quality Group




Knowledge acquisition
and sharing
How do we develop qa team in Cognifide?

                             © 2011 Cognifide Limited. In commercial confidence only.
Introduction

Two perspective: Company against engineer




                        Poznań Testing
                        and Quality Group



                                © 2011 Cognifide Limited. In commercial confidence only.
Two perspectives



                       How to
                       connect two
                       different
  QA
           Cognifide
                       perspectives?
Engineer




                               © 2011 Cognifide Limited. In commercial confidence only.
Company perspective

            Engineer brings:


            • Skills needed to develop business
            • Efficient velocity
            • Quality of work
            • New business opportunities
            • Good atmosphere
   QA       • Team work
 Engineer




                                           © 2011 Cognifide Limited. In commercial confidence only.
How do we work?




           The same qa          Free slots in
 Agile       for whole        project/between
          project lifecycle       projects




                                    © 2011 Cognifide Limited. In commercial confidence only.
Center of Excellence
                Automation




       Domain                Performance




                COEs

                             Exploratory
        SEO
                               Tests




                 Security



                                           © 2011 Cognifide Limited. In commercial confidence only.
Cognifide’s Tester


• No Center of
  Excellence
• Execute all kinds of
  tests
 − Average skills across
   domains
 − Average skills about
   technologies
• Use dev/other help
  for complex tasks



                           © 2011 Cognifide Limited. In commercial confidence only.
Knowledge acquisition




            Poznań Testing
            and Quality Group



                  © 2011 Cognifide Limited. In commercial confidence only.
Internal or External



LABs                    Trainings
Projects                Conferences
Employees               Certificates
Knowledge Sharing




                             © 2011 Cognifide Limited. In commercial confidence only.
10 Time rule


• No more than 90%
  working time on
  project
• 10% on personal
  development or labs
  projects




                        © 2011 Cognifide Limited. In commercial confidence only.
LABs

We need your smart ideas




                     Poznań Testing
                     and Quality Group



                           © 2011 Cognifide Limited. In commercial confidence only.
LAB – what is it about?

•   Company not personal development
•   Objectives
•   Everyone can create Lab
•   Examples:
    − Research new technologies
    − Tools
      Investigate tools on market
      Develop new tool

• New application
• Process improvement
• Document templates



                                       © 2011 Cognifide Limited. In commercial confidence only.
LABs - structure

  Clear defined set of           Achievable goal
     deliverables



       Clear
 company/department                 Estimates
      benefit



                Clear company/department
                       Assign
                         benefit



                                                   © 2011 Cognifide Limited. In commercial confidence only.
LABs projects management



 Approval   Time and
                       Budget
 process    Resource




                         © 2011 Cognifide Limited. In commercial confidence only.
Knowledge sharing




           Poznań Testing
           and Quality Group



                 © 2011 Cognifide Limited. In commercial confidence only.
Weekly meetings

Meet, talk and share
• what do you do?
    −   Project
    −   New tools/process/… used in projects
    −   Issues that block you
    −   Interesting problem solutions
•   QA news
•   Build a team
•   Short presentation about ideas (LABs)
•   Assign actions
•   Review already raised actions


                                               © 2011 Cognifide Limited. In commercial confidence only.
Testing Dojo
• What is a Testing Dojo ?
• When do we conduct dojos?
• What dojos have been conducted?
 −   Test heuristics,
 −   Barcode challenge,
 −   Security dojo,
 −   Light bot game,
• What after the dojo?
 −   Gather artifacts,
 −   Create dojo Report,
 −   Write Blog post,
 −   Raise bugs if any found,
 −   Discuss with stakeholders – take some feedback



                                                      © 2011 Cognifide Limited. In commercial confidence only.
Confluence and knowledge base

 • We use Confluence to create knowledge space
 • What do we add:
  −   Magazines,
  −   White papers,
  −   Documents,
  −   Blogs,
  −   Communities,
 • Who is responsible ?
 • Use newsletters to be informed.




                                                 © 2011 Cognifide Limited. In commercial confidence only.
The next step – mini challenges

 • Are you ready to take a challenge ?
 • What can be tested ?
 • How:
  − Individual,
  − Short,
 • Develop skills.




                                         © 2011 Cognifide Limited. In commercial confidence only.
Retrospective feedback
 • Give some feedback to QA Team from project retrospective.




                                                               © 2011 Cognifide Limited. In commercial confidence only.
Q&A




      © 2011 Cognifide Limited. In commercial confidence only.

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Knowledge sharing for QA teams

  • 1. Poznań Testing and Quality Group Knowledge acquisition and sharing How do we develop qa team in Cognifide? © 2011 Cognifide Limited. In commercial confidence only.
  • 2. Introduction Two perspective: Company against engineer Poznań Testing and Quality Group © 2011 Cognifide Limited. In commercial confidence only.
  • 3. Two perspectives How to connect two different QA Cognifide perspectives? Engineer © 2011 Cognifide Limited. In commercial confidence only.
  • 4. Company perspective Engineer brings: • Skills needed to develop business • Efficient velocity • Quality of work • New business opportunities • Good atmosphere QA • Team work Engineer © 2011 Cognifide Limited. In commercial confidence only.
  • 5. How do we work? The same qa Free slots in Agile for whole project/between project lifecycle projects © 2011 Cognifide Limited. In commercial confidence only.
  • 6. Center of Excellence Automation Domain Performance COEs Exploratory SEO Tests Security © 2011 Cognifide Limited. In commercial confidence only.
  • 7. Cognifide’s Tester • No Center of Excellence • Execute all kinds of tests − Average skills across domains − Average skills about technologies • Use dev/other help for complex tasks © 2011 Cognifide Limited. In commercial confidence only.
  • 8. Knowledge acquisition Poznań Testing and Quality Group © 2011 Cognifide Limited. In commercial confidence only.
  • 9. Internal or External LABs Trainings Projects Conferences Employees Certificates Knowledge Sharing © 2011 Cognifide Limited. In commercial confidence only.
  • 10. 10 Time rule • No more than 90% working time on project • 10% on personal development or labs projects © 2011 Cognifide Limited. In commercial confidence only.
  • 11. LABs We need your smart ideas Poznań Testing and Quality Group © 2011 Cognifide Limited. In commercial confidence only.
  • 12. LAB – what is it about? • Company not personal development • Objectives • Everyone can create Lab • Examples: − Research new technologies − Tools  Investigate tools on market  Develop new tool • New application • Process improvement • Document templates © 2011 Cognifide Limited. In commercial confidence only.
  • 13. LABs - structure Clear defined set of Achievable goal deliverables Clear company/department Estimates benefit Clear company/department Assign benefit © 2011 Cognifide Limited. In commercial confidence only.
  • 14. LABs projects management Approval Time and Budget process Resource © 2011 Cognifide Limited. In commercial confidence only.
  • 15. Knowledge sharing Poznań Testing and Quality Group © 2011 Cognifide Limited. In commercial confidence only.
  • 16. Weekly meetings Meet, talk and share • what do you do? − Project − New tools/process/… used in projects − Issues that block you − Interesting problem solutions • QA news • Build a team • Short presentation about ideas (LABs) • Assign actions • Review already raised actions © 2011 Cognifide Limited. In commercial confidence only.
  • 17. Testing Dojo • What is a Testing Dojo ? • When do we conduct dojos? • What dojos have been conducted? − Test heuristics, − Barcode challenge, − Security dojo, − Light bot game, • What after the dojo? − Gather artifacts, − Create dojo Report, − Write Blog post, − Raise bugs if any found, − Discuss with stakeholders – take some feedback © 2011 Cognifide Limited. In commercial confidence only.
  • 18. Confluence and knowledge base • We use Confluence to create knowledge space • What do we add: − Magazines, − White papers, − Documents, − Blogs, − Communities, • Who is responsible ? • Use newsletters to be informed. © 2011 Cognifide Limited. In commercial confidence only.
  • 19. The next step – mini challenges • Are you ready to take a challenge ? • What can be tested ? • How: − Individual, − Short, • Develop skills. © 2011 Cognifide Limited. In commercial confidence only.
  • 20. Retrospective feedback • Give some feedback to QA Team from project retrospective. © 2011 Cognifide Limited. In commercial confidence only.
  • 21. Q&A © 2011 Cognifide Limited. In commercial confidence only.