Presentation from first Poznań Testing and Quality group meeting. I with Lukasz presented how we build and share knowledge in QA team in Cognifide Authors: Zbyszek Moćkun, Łukasz Morawski

1. Poznań Testing
and Quality Group
Knowledge acquisition
and sharing
How do we develop qa team in Cognifide?
© 2011 Cognifide Limited. In commercial confidence only.

2. Introduction
Two perspective: Company against engineer
Poznań Testing
and Quality Group
© 2011 Cognifide Limited. In commercial confidence only.

3. Two perspectives
How to
connect two
different
QA
Cognifide
perspectives?
Engineer
© 2011 Cognifide Limited. In commercial confidence only.

4. Company perspective
Engineer brings:
• Skills needed to develop business
• Efficient velocity
• Quality of work
• New business opportunities
• Good atmosphere
QA • Team work
Engineer
© 2011 Cognifide Limited. In commercial confidence only.

5. How do we work?
The same qa Free slots in
Agile for whole project/between
project lifecycle projects
© 2011 Cognifide Limited. In commercial confidence only.

6. Center of Excellence
Automation
Domain Performance
COEs
Exploratory
SEO
Tests
Security
© 2011 Cognifide Limited. In commercial confidence only.

7. Cognifide’s Tester
• No Center of
Excellence
• Execute all kinds of
tests
− Average skills across
domains
− Average skills about
technologies
• Use dev/other help
for complex tasks
© 2011 Cognifide Limited. In commercial confidence only.

8. Knowledge acquisition
Poznań Testing
and Quality Group
© 2011 Cognifide Limited. In commercial confidence only.

9. Internal or External
LABs Trainings
Projects Conferences
Employees Certificates
Knowledge Sharing
© 2011 Cognifide Limited. In commercial confidence only.

10. 10 Time rule
• No more than 90%
working time on
project
• 10% on personal
development or labs
projects
© 2011 Cognifide Limited. In commercial confidence only.

11. LABs
We need your smart ideas
Poznań Testing
and Quality Group
© 2011 Cognifide Limited. In commercial confidence only.

12. LAB – what is it about?
• Company not personal development
• Objectives
• Everyone can create Lab
• Examples:
− Research new technologies
− Tools
 Investigate tools on market
 Develop new tool
• New application
• Process improvement
• Document templates
© 2011 Cognifide Limited. In commercial confidence only.

13. LABs - structure
Clear defined set of Achievable goal
deliverables
Clear
company/department Estimates
benefit
Clear company/department
Assign
benefit
© 2011 Cognifide Limited. In commercial confidence only.

14. LABs projects management
Approval Time and
Budget
process Resource
© 2011 Cognifide Limited. In commercial confidence only.

15. Knowledge sharing
Poznań Testing
and Quality Group
© 2011 Cognifide Limited. In commercial confidence only.

16. Weekly meetings
Meet, talk and share
• what do you do?
− Project
− New tools/process/… used in projects
− Issues that block you
− Interesting problem solutions
• QA news
• Build a team
• Short presentation about ideas (LABs)
• Assign actions
• Review already raised actions
© 2011 Cognifide Limited. In commercial confidence only.

17. Testing Dojo
• What is a Testing Dojo ?
• When do we conduct dojos?
• What dojos have been conducted?
− Test heuristics,
− Barcode challenge,
− Security dojo,
− Light bot game,
• What after the dojo?
− Gather artifacts,
− Create dojo Report,
− Write Blog post,
− Raise bugs if any found,
− Discuss with stakeholders – take some feedback
© 2011 Cognifide Limited. In commercial confidence only.

18. Confluence and knowledge base
• We use Confluence to create knowledge space
• What do we add:
− Magazines,
− White papers,
− Documents,
− Blogs,
− Communities,
• Who is responsible ?
• Use newsletters to be informed.
© 2011 Cognifide Limited. In commercial confidence only.

19. The next step – mini challenges
• Are you ready to take a challenge ?
• What can be tested ?
• How:
− Individual,
− Short,
• Develop skills.
© 2011 Cognifide Limited. In commercial confidence only.

20. Retrospective feedback
• Give some feedback to QA Team from project retrospective.
© 2011 Cognifide Limited. In commercial confidence only.

21. Q&A
© 2011 Cognifide Limited. In commercial confidence only.