The Story of
Deliveroo
When Deliveroo's founder and CEO Will Shu
moved to London in 2013 he discovered a city
full of great restaurants, but he was amazed that
so few of them delivered food. He made it his
personal mission to bring the best local
restaurants direct to people’s doors.

What's on the
menu?
By offering fast and reliable delivery which the
customer can track on their phone, Deliveroo
has seen revenue growth of over 650% year on
year. Restaurants who partner with us see their
revenue increase by up to 30%, creating
thousands of jobs in the restaurant sector.

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Your favourite restaurants
and takeaways, delivered
straight to your door

Loved by you, delivered by us

Fresh from the kitchen
Deliveroo for Business
Hungry clients or hungry staff, our corporate
team can help. Enquiry!
Have you got the app?
Get yours now - available on the iOS and
Android app stores!

Flexible work,
competitive fees

Work with Deliveroo
Restaurants
Partner with Deliveroo and
reach more customers than
ever. We handle delivery,
so you can focus on the
food.
Riders Careers
Our mission is to change
the way people eat. It's
ambitious, but so are we.
And we need people like
you to help us do it.
Become a rider and enjoy
the freedom to fit work
around your life. Plus great
fees, perks and discounts.

Added perks
Reward CommunityGear
Access to high-quality gear like
phone holders, protective clothing,
helmets and lights.
Free international money transfers
and discounts at Apple, Vue
Cinema and great restaurants.
Online resources and an active
community of riders to get involved
with.

“I'd recommend riding with Deliveroo
because of the flexibility it brings to your
life. And it's a great way to keep fit while
earning money.”
Testimonial
- Kofi, Bristol

Become a restaurant
partner today

Choose when to work
You’ll be self-employed and free to
work to your own availability. The
Deliveroo rider app makes it easy
to plan ahead.
Earn great money
Deliveries: Make as much as £120
a day; Tips: Keep 100% of all your
tips; Referrals: Get up to £250 for
each person you refer.
Pay-as-you-go Delivery
Insurance
Looking for simple food delivery
insurance for your car or scooter?
Zego is now integrated with the
Deliveroo rider app!

Why us?
Reach new customers
Increase sales by up to 30%
Access to high-quality gear like phone holders, protective clothing,
helmets and lights.
Deliveroo can take your restaurant further – so you can serve new
customers in new neighbourhoods.

What Deliveroo offers
Customer experience TechnologyOnline ordering
With Deliveroo, you can take orders either
by using our own rider network or your
own delivery fleet. This allows you to
reach more customers, more often.
From an order being placed to the food
being delivered, Deliveroo will support
you every step of the way, to make sure
your customer has the best food delivery
experience.
Deliveroo will get you set up with the
technology you need to deliver food
straight away.
A strong rider network Market your restaurantDay-to-day support
From taking your first order to growing
your brand, Deliveroo will provide you
with a dedicated Account Manager and a
24/7 Support Team.
Deliveroo riders are at the heart of our
business. You’ll be connected to a
network of 60,000 professional riders who
care about food as much as you do and
deliver it to the customer, fresh and on
time.
You'll get access to Marketer, which you
can use to run your own promotions and
target the right customer at the right time.

Team
William Shu
Co-founder & CEO
Inés Ures
Chief Marketing Officer
Caleb Merkl
Chief People Officer

Deliveroo was founded in the UK and we are proud to
export British-born technology around the world. Our
‘Frank’ algorithm is based on powerful predictive
technology that evaluates the most efficient way of
distributing orders based on the location of
restaurants, riders and customers.
Machine learning helps to predict the time it will take
to prepare a meal, helping to streamline the delivery
experience. Deliveroo has already cut delivery time by
20%, meaning riders are able to complete more
deliveries per hour and increase their earnings,
restaurants are able to increase their sales, and – of
course – customers get their food even faster.
Driven by technology

Customer
Service Enquiries
Questions about your order?
We're here to help! Email us at
support@deliveroo.co.uk or
call us on +44 203 699 9977

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